Best Project Management Software for ServiceNow

Project Insight is a project and portfolio management software for growing companies. It centralizes project data from across expanding teams and multiplying software systems to streamline workflows, automate processes, and help you make confident, data-driven decisions about your business. Project Insight also empowers you to manage work at the project, program, and portfolio levels–simultaneously. Identify priorities and keep work aligned with strategic objectives. Track cross-level progress, resources, budgets, and risks & take immediate action from a centralized hub that automatically notifies teams of adjustments. Integrate & sync project data between the software tools you are already using like Azure DevOps, Jira, Microsoft Project, and ServiceNow. Optimize cross-team workflows, reduce double-entry, and get a clear picture of capacity, progress, budgets, and risks across your organization.

Replicon is a cloud-based platform built to manage the complex demands of time tracking, project costing, resource management, and labor compliance, no matter your industry or team size. With intelligent, AI-powered timesheets and an intuitive user interface, Replicon helps you automate time capture, reduce manual effort, and ensure data accuracy across all departments. Whether you're running client-facing projects, internal operations, or hybrid teams across global locations, Replicon provides full visibility into work hours, cost allocation, and task progress. Built-in project costing, configurable workflows, and compliance tools help you manage wage rules, overtime, location-based labor laws, and approval hierarchies with ease. Replicon also includes robust forecasting and reporting features to help managers make informed decisions about staffing, delivery timelines, and project profitability. With integrations for ERP, CRM, and payroll systems, it creates a centralized view of people, projects, and performance. Ideal for operations, HR, IT, finance, and project management teams, Replicon transforms how businesses track time, manage labor, and drive results, with real-time intelligence and automation at its core.

Concentrate on the right work at just the right time. We all want to be more productive. You need to be able to manage your time, set priorities and organize your tasks in order to do this. Even more difficult is getting a group of people to agree on the same goals. Kanban, a visual method of project management, is the best way to accomplish this. How Kanban Zone can help you: Kanban Zone has a mission to improve efficiency and effectiveness worldwide. Our online platform allows you to collaborate and improve your work. Your team and you will be able communicate your capacity visually. You will be able to quickly identify and fix bottlenecks in order to maintain a continuous optimal workflow. Our team of Kanban and Agile experts is available to help you improve your organization's flow by setting up your Portfolio Kanban system. Kanban is a way to improve your work flow and make it easier. Get into the Kanban Zone.

Smartsheet is a recognized leader in work management and collaboration solutions designed to transform team discussions into productive outcomes. This platform empowers organizations by providing them with a robust toolkit that fosters innovation, attracts new clients, and drives revenue growth. With its intuitive spreadsheet-like design, Smartsheet includes features like file sharing, Gantt charts, automated workflows, user-friendly portals, and dynamic dashboards, among numerous other capabilities, making it an essential resource for effective project management. Ultimately, Smartsheet not only streamlines processes but also enhances overall team performance and collaboration.

ProHance is a cutting edge, global operations management platform. ProHance is used by top Fortune companies in their global centers to unlock their human capital's true value. ProHance empowers organizations to increase efficiency and optimize employee utilization by providing deep insights into employee and team performance. With over 100 customizable reports, our modular SaaS-based approach allows enterprises to measure time and effort contribution. ProHance is trusted by our clients. They have seen productivity gains of 15% to 30% within three months of deploying the solution. With over 370,000+ users in 25 countries. ProHance is quickly becoming a key enabler for organizations in building a connected, visible, engaged, and optimized workforce.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

The Qualtrics XM Platform™ is a system that allows teams, departments and entire organizations, to manage four core business experiences: customer, product, employee, and brand, on one platform. Qualtrics is used by over 10,000 companies worldwide, including 75 percent of Fortune 100 and 99 out of the top 100 U.S. Business Schools, to build products people love, to create loyal customers, to develop a phenomenal culture for employees, and to build iconic brands. Listen to your customers' voice, improve the experience gap and increase loyalty and sales. With Qualtrics' Customer XM you get the latest listening engine technologies, business intelligence with predicative analytics, and all of the actionable capabilities to close the gap in a timely manner. This will allow you to gain a holistic view of your customers and take actions that have a significant impact.

Get enterprise agile management. All levels of the organization can be unified and empowered to create and deliver great software. This system is designed from the ground up to support agile and lean software development. Scale up and down across projects, workspaces, portfolios, locations, and teams. Automate decision-making insight across your entire software lifecycle. Engage with your team members across the organization. Agility lets you tap the potential of your people's knowledge, processes, tools, and skills. It can be used across your enterprise to engage stakeholders and help you identify business and product issues and improve software quality. Agility supports Scrum and Kanban, XP and SAFe® hybrid development methodologies. It makes it easier for all teams, programs, portfolios and the enterprise to plan, track and report on their activities.

Effectively align ideas, work requests, and demands with appropriate projects and initiatives, while visually overseeing the portfolio lifecycle, considering various prioritization and roadmap possibilities, and assessing capacity, trade-offs, and additional factors. Balancing resources against demand can prove challenging, particularly when multiple projects vie for a finite array of resources. Planview Daptiv provides both top-down and bottom-up resource planning options aimed at enhancing project results. It serves as a thorough solution for managing projects and programs, tracking tasks, and optimizing the PMO’s delivery and speed to market. Through ongoing collaboration, assess, prioritize, and plan project portfolios effectively. Ensure projects align with strategic goals and track progress using user-friendly tools. Additionally, facilitate quicker and more accurate decision-making with insightful dashboards, comprehensive insights, and advanced analytics capabilities, ultimately driving greater efficiency in project management. This holistic approach empowers teams to navigate complexities and achieve successful outcomes.

AgilityHealth is the leading enterprise team management platform for building high performing teams by measuring maturity, performance, outcomes at every level. The platform offers these 6 capabilities: 1 - Structural Agility: Track team stability, role allocation, set team design rules 2 - Radars: Run Team Health, Agile, DevOps, Culture, Product Management, Lean Portfolio Management, Scaled Agile (SAFe) assessments. 3 - Build continuous improvement backlogs at every level and remove obstacles that impede delivery. 4 - Leverage the outcomes & OKR dashboard to align all portfolios, products and teams to clear outcomes using objectives, hypothesis and key results. 5 - Leverage role based radars such as the Scrum Master assessment, Product Owner assessment and others to build talent. 6 - Learn: Enable learning at scale across all roles with 300+ videos

Planview AdaptiveWork, previously known as Clarizen, empowers PMOs and professional services teams of various sizes to achieve instant visibility across their operations, streamline workflows, proactively address potential risks, and enhance overall business outcomes. By aligning with the company’s strategic objectives, organizations can maximize workforce effectiveness, ensuring that teams concentrate on delivering the most critical tasks timely. It facilitates the tracking, management, and prioritization of work requests, guaranteeing that each request automatically encompasses all necessary information for execution. With bi-directional integration with your CRM and custom triggers in place, opportunity details can be effortlessly captured to aid in planning client projects. The platform automates and governs the various phases of the request lifecycle, including submission, scoring, prioritization, routing, and approval, thereby streamlining the pathway for converting requests into actionable projects, tasks, or work items. This comprehensive approach not only boosts efficiency but also fosters a culture of accountability and transparency within the organization.

ABACUS is used by companies worldwide to manage Enterprise Architecture, IT and Business Strategy and Digital Transformation. ABACUS users deliver insights and value quickly:  Import data in minutes from SharePoint, Excel, Visio, Google Sheets, ServiceNow and CMDBs, and using ABACUS’ REST API Choose from industry standards, framework and metamodels. Configure a metamodel specific to your enterprise Data owners across your organization can collaborate with editable cloud-based data lists, diagrams and dashboards. Automate cost roll-ups, business fit, technical fit and security scores. Set up calculations and metrics design for your enterprise. Compare future state architecture options for effective scenario analysis Report with rich visuals including interactive Gantt charts, capability maps, heat maps, treemaps, Graph View, charts and dashboards  ABACUS is used to deliver Enterprise Architecture strategy, Application Portfolio Management, Business Process Management, Solution Architecture, Information and Data Architecture, Cybersecurity, Cloud Migration, Technical Debt Management, Governance & Compliance, IT Service Management.  ABACUS is available either on-premise or as a browser-based SaaS tool. 

Ambitious thinking, high urgency and sharp focus are key to achieving bold vision. WorkBoard helps you mobilize faster. OKR software and expertise to help you grow your business faster. You can easily align and iterate across the enterprise on strategic priorities and OKRs; this will allow teams to thrive wherever they work. Automated business reviews, dashboards and smart meeting agendas will help you integrate OKRs into your operational rhythm. Our expert services and professional certification programs will ensure that you get OKRs right the first time and achieve faster results.

Meisterplan is a lean project portfolio management software focused on planning resources beyond the short term. It enables you to reliably deliver on your commitments by guaranteeing optimal resource utilization in line with your priorities. Its features focus on the most value-driving activities in portfolio management: ensuring strategic contribution of all initiatives, resolving resource bottlenecks across projects, and monitoring overall progress. Meisterplan is based on the Lean principles that drive success in dynamic environments, and is grounded in a thorough understanding of how organizations make decisions in reality.

Troopr’s automated Slack Check-ins offer a seamless way to connect with your team without the hassle of scheduling additional meetings. You can select from a variety of Check-ins tailored for standups, retrospectives, mood sharing, planning poker, and more. Simply designate the participants, personalize the questions they will receive, and set the timing for these inquiries. Once engaged, you can access comprehensive automated reports both in Slack and online, allowing for the analysis of historical data to gain deeper insights. Troopr Check-ins operate entirely within Slack, eliminating the need for your team to learn a new tool, as it meets them where they already collaborate. With an asynchronous format by default, team members can respond at their convenience during the Check-in process. Furthermore, Troopr integrates seamlessly with existing tools to pull activity logs and enrich Check-in responses with relevant context. The platform provides a variety of templates for daily standups, mood sharing, planning poker, retrospectives, and more, making it easy to replace or supplement traditional standup meetings. By utilizing Troopr Check-ins, you can enhance team engagement and streamline communication effectively.

MadCap Central offers a secure, cloud-based platform designed specifically for authoring, collaboration, workflow, and project management tailored for technical writers and documentation teams. The process of managing content and projects has never been more streamlined. This unique solution enables your team to effortlessly track and oversee tasks, structure workflows, schedule and automate various processes, host and publish content, and enhance your authoring skills through the involvement and assessment of subject matter experts (SMEs). With its secure cloud environment, MadCap Central seamlessly integrates robust on-premises authoring and publishing features. The user-friendly interface is designed to simplify the organization of your content, projects, teams, and users. With a customizable dashboard, users can enhance their working experience for maximum efficiency. Its comprehensive capabilities allow for project uploads, importing from other users, assigning specific users to projects, setting project statuses, and receiving timely notifications about activities, ensuring that your documentation process is not only efficient but also highly collaborative. Furthermore, the integration of these features into a single platform means that teams can work together more effectively, reducing the time spent on administrative tasks.

KeyedIn Solutions is transforming the way Project Management Office (PMO), teams work through its cloud-based solution for project portfolio management. KeyedIn's interface is simple and helps businesses improve project selection, resource allocation, portfolio-level reporting, and more. KeyedIn offers a unique combination of tools to manage portfolios, financials, deliverables and financials.

UMT360's Strategic Portfolio Management Solution provides critical portfolio management capabilities that many organizations are lacking. UMT360 ensures that you have the right business planning and controls in place to help model and analyze all aspects and align investments with strategy, accelerate business transformation, and facilitate business growth. Our unique approach allows clients to incrementally deploy the capabilities they need to gain visibility, gain insight, and establish enterprise connections to accelerate business transformation and improve decision-making. These are key capabilities: * Governance Controls for All Portfolios * Demand & Innovation Management * Forecasting and Budgeting * Resource Utilization & Management * Outcome Management * Strategic Portfolio Analysis * Roadmapping and Release Management * Business Intelligence & Metrics

Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards

Enhance the value derived from your initiatives and accelerate the pace of change throughout the organization. Strategically plan, prioritize, and monitor efforts that align with overarching business goals. Foster enterprise agility to achieve improved business results by effectively managing outcomes that generate value. Obtain insights into portfolio investments and business strategies to enhance results. Monitor progress in real time to gain clarity on financial expenditures and the value generated by ongoing work. Be prepared to adapt planning in response to uncertainties. Link your investment strategy to actionable work plans to achieve greater responsiveness. Secure visibility into project outcomes, evaluate key investments, and continuously adjust strategies as needed. Streamline processes to increase speed and efficiency in delivery. Centralize the management of both strategic and operational tasks to eliminate delays and expedite market entry. Further enhance agility by optimizing and reallocating resources as business priorities change, ensuring that your organization remains adaptive and responsive. By doing so, you can position your company to thrive in a dynamic business environment.

Polaris self-driving professional services automation (PSA) employs cutting-edge technology to assess real-time data and provide insights to maintain project timelines, resource allocation, and financial health. With the inclusion of MissionControl in Polaris PSA, users gain immediate access to all essential metrics required for efficient task management. This consolidation ensures that project details, financials, and resource information are housed in a singular, easily accessible location. By utilizing an updated and live overview of the operations, you can exercise control and implement timely adjustments as necessary. Harness both historical and current data to swiftly respond to fluctuations and make informed decisions on the spot. Establish a clear framework and methodology to effectively oversee projects, resources, and finances, while seamlessly applying standardized processes and workflows throughout your organization. Achieving alignment among all team members is crucial for consistent execution and fostering growth, and this is made possible through the customizable PSA software. Additionally, this innovative approach not only enhances operational efficiency but also positions organizations to better navigate the complexities of project management in an ever-evolving landscape.

The Polaris project and portfolio management (PPM) solution provides a comprehensive overview of your projects, encompassing timelines, resources, costs, and more. With Polaris MissionControl, you can visualize your organization's strategic goals through an overarching perspective of your project portfolio. Tailored to suit your specific role, it functions on a unified data platform, eliminating data silos and fostering collaboration among teams. Establish your framework and methodologies for overseeing projects, resources, and portfolios effectively. You can also define risk and strategy scores to assist in prioritizing your portfolio. Standardize processes, formats, data, and workflows across the organization with ease, ensuring that everyone is aligned for consistent execution and growth. Organize your projects into portfolios as your business tracks them using our PPM tool, while also being able to set any needed attributes and metrics. Manage delivery, costs, resources, and priorities transparently, ultimately enhancing the performance of your portfolio. This holistic approach not only streamlines project management but also drives organizational success forward.

Microsoft is at the forefront of innovation, continually enhancing its platform and tools to meet the project, portfolio, and work management requirements of its customers. The latest iteration of Project Online, built on the Microsoft Power Platform, provides a strong foundation that fosters enhanced collaboration among teams, enabling them to achieve successful business outcomes like never before. This approach to strategy execution management is designed to cater to the evolving portfolio management demands of business strategists, steering committees, strategy realization offices (SROs), and enterprise portfolio management offices (EPMOs). To thrive in today’s fast-paced environment, product teams must embrace innovation, agility, and efficiency in allocating appropriate resources to tasks at the optimal moments. The timing of a product's market entry can be pivotal, distinguishing between industry leadership and settling for second place. Equipping new product development (NPD) teams with the necessary tools can provide a significant competitive edge. As demand can arise from various sources, staying adaptable and responsive is crucial for sustained success.

Tempus Resource's What-If scenario planning allows you to create real options by simulating the impact of a variety of changes to your project portfolio. You can improve your decision-making by understanding the real-time effects of different resource decisions and scenarios on project portfolio.

Transform your Digital Workplace management with the Juriba Platform, a revolutionary Digital Platform Conductor (DPC) designed exclusively for the dynamic needs of enterprise-level Digital Workplace leaders. Embrace a comprehensive range of capabilities, from end-to-end Digital Workplace management to application testing and packaging, as well as driving complex IT transformations and Evergreen IT management initiatives. Integrating seamlessly with leading Hybrid Digital Infrastructure Management tools like Microsoft Endpoint Manager, Microsoft Intune, ServiceNow, NexThink, and Workspace ONE, the Juriba Platform ensures seamless data synchronization across your entire Digital Workplace, granting you unparalleled visibility and control. By harnessing intelligent workplace automation and orchestration, mundane tasks are automated, freeing up valuable time and reducing the risk of human error. Unlock the true potential of your IT environment with user-friendly dashboards and reports that offer in-depth insights, empowering you to make data-driven decisions that optimize infrastructure investments and drive business growth.