Best Xref Alternatives in 2024

Find the top alternatives to Xref currently available. Compare ratings, reviews, pricing, and features of Xref alternatives in 2024. Slashdot lists the best Xref alternatives on the market that offer competing products that are similar to Xref. Sort through Xref alternatives below to make the best choice for your needs

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    SurveySparrow Reviews
    Top Pick
    Top Pick See Software
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    A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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    Delighted Reviews
    Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
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    CheckMarket Reviews

    CheckMarket

    CheckMarket

    $995 per year
    Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.
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    Spark Chart Reviews
    Top Pick
    Software for business leaders and consultants! You can create and deploy any type or professional survey. Engage employees and teams in order to get their feedback and improve performance. Find out what customers have to say and share it with others. NPS can be used to measure customer loyalty to a brand, company, product, or service. 360-degree feedback is used to assess how leaders are perceived, identify their strengths and determine their development needs. Listen to others, brainstorm and come up with new ideas. To gain a deeper understanding about markets and potential customers, conduct research. Survey experts are available 24 hours a day to provide advice and support.
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    SurveyOL Reviews
    SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.
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    Ref Hub Reviews
    Eliminate the stress of reference checking in your recruitment process with Ref Hub. Our premium tool offers a hassle-free solution to a typically time-consuming and costly task. Take advantage of our automated reference checking, unlimited customizable surveys, unlimited users, unlimited referees, fraud detection, mobile access for both candidates & referees, reporting & analytics - everything you need to make informed hiring decisions with ease. Get started with Ref Hub today!
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    Reccommendly Reviews

    Reccommendly

    Reccommendly

    $8/reference
    Hire Authentic Peer Review. Make the most of peer insight. Hire with confidence based on authentic reviews from those who know best. Reccommendly is dedicated to bridging trust and transparency. Our platform is a channel for authentic feedback exchange. Users can share valuable insights anonymously. We ensure the authenticity and reliability of every review through our innovative approach. Reccommendly is a reliable source to help you make informed decisions and foster a culture of integrity and honesty.
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    Jointl Reviews
    Jointl is a multi-facet evaluation platform ensuring comprehensive insights into a person's skills, experience, education, capabilities, and more which are easy to access in one place, and easy to use through visualization and real-time recommendations. Jointl provides a single source of comprehensive data combining insights from pre-employment assessments, reference checks, background verifications, and social profiles. Jointl automatically collects and merges data into single multi-dimensional profiles empowering companies to make data-driven decisions blazingly fast.
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    RefNow Reviews
    Businesses worldwide trust RefNow to collect detailed references on candidates using automated GDPR compliant feedback. Your team can collect references faster and make better decisions based on the information you have about your candidates. Our system allows companies to digitally manage the process of employment reference checking. Our system will collect your references and send you automated emails, text messages, and phone calls until each reference is completed. Simply enter the details of the candidate and our advanced system will handle the rest. You'll receive detailed reports for your team. How does RefNow work The Employer creates a reference request for the candidate via the RefNow platform. The candidate completes the RefNow platform by adding the most recent contact details of his or her referees. We then collect references via a secure, mobile-friendly questionnaire. The employer receives a report with detailed feedback on the candidate once the questionnaire is completed.
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    SkillSurvey Reviews
    Great talent can be hired, engaged and retained. Fast, data-driven insights will give you the information you need in order to make the best talent decisions. You will get more information from your references faster. SkillSurvey Refer® is a tool that will allow you to reach more references quickly, whether you are an in-house or talent firm, staffing agency, or background screener. It will also give you the candidate insights you need to decrease turnover and improve performance. SkillSurveyPost-HireTM automates continuous feedback collection from employees, their supervisors, and other users in an all-in one platform. SkillSurvey Reference® is an excellent addition to SkillSurvey. SkillSurveySource® will help build a strong pipeline of talent from job applicants' references, referrals, and beyond. SkillSurvey Credential onDemand®, the digital peer-referencing solution, will improve the credentialing experience and speed up the retrieval of critical data.
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    Vitay Reviews

    Vitay

    Vitay

    Pricing Varies
    VITAY is a cloud-based reference checking software that helps recruiters save time, find better candidates, and increase their annual revenues. Employers can gain more insight into candidates by using VITAY. They can also leverage the process to generate new sales leads. Our online solution allows recruiters to automate their feedback and reference checking processes in just a few clicks. They can also request references in less than 60 seconds. This can be done in the references' time, even during business hours. The average turnaround time is less than 24 hours. VITAY allows recruiters to save thousands of hours every year, reduce long-term staffing costs, and acquire new sources for candidate and client leads. VITAY allows companies to concentrate on more important sales and recruitment initiatives while also finding better quality candidates.
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    HiPeople Reviews
    HiPeople is a talent insight and reference checks platform that collects data-driven and science-based candidate insights – from strengths, to working styles and development areas. This empowers companies to make better hiring decisions, faster – all while reducing admin and bias in the recruitment process.
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    Survale Reviews
    Survale is a mobile-optimized brand that combines high-quality, highly-branded talent surveys with automated delivery. It also integrates easily with your HR System. It is a self-contained, modern feedback platform that empowers and engages your workforce. Survale is a mobile-optimized feedback platform that engages candidates as well as employees in a fresh and simple way. Survale's "Always On” technology makes it easy for candidates and employees to interact with you, your brand, or your internal tools and programs. Survale connects talent in context and in real time. Survale integrates seamlessly with your ATS, HRMS and Onboarding system to optimize your processes. Survale will send feedback requests to candidates, employees, hiring managers, recruiters, and others as you interact with talent in other systems. Survale automatically connects people wherever they are by sending surveys via email, text or embedded in web pages.
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    Access Screening Software Reviews
    Automated pre-employment background checks are quick and easy. Reduce hiring time, hire with confidence, and you will always hire the best candidate for your company. Employers can verify the information of employees, conduct background checks, and ensure that they are eligible to work. Your HR team can save time and effort by having the right screening technology. Our candidate screening service for recruiters is a great option for recruitment agencies looking to reduce time to hire and automate their screening process.
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    Industrytics Reviews
    Use your key metrics and data from sales and marketing, accounting, human resource management, project management, manufacturing, and purchasing to make important decisions. Stakeholder feedback is used to understand the "what and "why" of all your data with AI. Get supported insights and drive business improvements. Artificial intelligence automates the collection, storage, visualization, and consolidation of key figures, data, and feedback. AI will generate tailored recommendations for your company's actions. Data-based decisions that will help you reach your business goals. Industrytics allows you to continuously collect data and connect key figures through interfaces with your software applications (ERP CRM, accounting systems and time management software, Excel spreadsheets etc.). You can also receive feedback via automated feedback surveys.
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    Netigate Reviews
    Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant. Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation. Specialising in CX and EX feedback, Netigate is the complete solution for companies.
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    EZ Screen Reviews

    EZ Screen

    EZ Screen Solutions

    $25.00*
    We know that the interview process can be stressful and time-consuming. There are many emails, calls and interviews. Once you have found the perfect candidate, don't let inefficient software or outdated background checks slow you down. You don't have to worry about employment background checks affecting your hiring process. They shouldn't cost too much. We make sure that our services are affordable and cost-effective. We are committed to simplifying the process for conducting background checks on employees. Our user-friendly solutions remove the complexity of criminal background checks, streamlining the hiring process, and allowing your company to focus on the things that really matter. EZ Screen Solutions, a nationwide pre-employment background screening company, offers industry-leading software that will give your business security and peace of mind.
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    Snaphunt Reviews
    Snaphunt is a global remote hiring platform that helps fast-growing companies find, engage & hire the world's best remote talent. Snaphunt provides employers with access to targeted talent based on their specific requirements across countries, regions & time zones as well as cutting-edge tools & solutions to identify their next hire & manage their hiring process.
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    The Hire Talent Reviews

    The Hire Talent

    The Hire Talent

    $7.00/one-time
    The Hire Talent is a pre-employment assessment software that measures the competency, behavior, as well as the critical thinking skills of potential candidates. The Hire Talent is a software solution that helps small and medium-sized companies assess the personality and job fit potential hires. It offers personality tests, personality tests and behavioral aptitude testing. The Hire Talent's preemployment testing tools will make it easier for your human resources team to hire the right candidate. You can also save time and money by making hiring more efficient.
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    Outmatch Reviews
    Every candidate deserves the VIP experience. Outmatch allows recruiters to create a highly efficient, on-brand candidate experience. This includes assessments, video interviewing, reference checking, and reference checking. The Hiring Experience Stack ensures that you never miss a great candidate. Outmatch gives more candidates a chance. It also delivers a personalized hiring experience that allows them to hire better candidates, reduce the time it takes to hire, and automate redundant tasks, which helps build a stronger employer brand. Outmatch's automated hiring process lets the candidate take control. You can easily add our ATS to your existing system, giving you a complete data story and measuring the impact on your hiring experience. The Hiring Experience Stack can save you up to 40% and provide a 25x ROI for every dollar you spend. You can deliver an exceptional on-brand hiring experience with assessments, video interviews, and reference checking. The Outmatch Hiring Experience Stack will ensure you never miss a great candidate.
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    Cisive Reviews
    Get the best talent on board quickly with the most accurate employee screening & monitoring platform available. Join the Cisive Movement to quickly onboard only top-quality talent, while eliminating bad actors who put you, your team, and your clients at risk. Upgrade your talent solutions to streamline your hiring and de-risking your business. Ensure your workplace is protected with 99.9994% accuracy in background checks. Our 40+ years in the industry will help you navigate your complex regulatory and compliance challenges. You can resolve any issue quickly with the help of industry experts who are always available and highly responsive. You can get a talent solution that meets your exacting requirements with the most flexible platform and services available. No canned templates here!
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    Veremark Reviews
    Your background checks can be made faster. Veremark automates background checks and provides fast, reliable insights on new hires. You can complete background checks in less than 24 hours with our automated solution. Our digital solution is consistently rated 5 stars by users. There are over 20 databases and 32,000 checks to search against on an international scale. We believe in account management and you will have your own personal service agent throughout. We charge a flat fee per check, regardless of whether it is in a country or market. This makes it easy to budget for checks. We can help you screen your candidates and provide you with a new talent pool to hire from.
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    RefLynk Reviews
    Feedback is gathered and scored by reference relationships. This allows for consistent feedback and comparison, and also allows for easy consumption of large amounts of data. Reports can be accessed online or via an integration as html and PDF. RefLynk collects feedback from candidates in many verticals, including pre-employment, stay employment and exit interviews. It also allows for volunteers, internships, tenant screening, and volunteers. It is flexible and adaptable to any purpose. RefLynk offers a unique reference checking solution. Referencing has never been easier. We have mobilized the reference-checking process by using SMS/texting technology. It is impossible to wait for reference feedback on a candidate for several days when the unemployment rate is below 3%. Many companies are losing great talent because of the time it takes to get their references checked.
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    nps.today Reviews

    nps.today

    nps.today

    €137 per year
    Customer feedback can be measured, understood, and acted upon. Software to automate customer experience and loyalty surveys. Analyze customer feedback. You can take action on your IT systems. Customer feedback should be a part of your everyday life. Automate your surveys to get a complete overview of customer experiences and take action where it adds value. It's easy to measure, understand, and respond to customer feedback. nps.today replaces complex questionnaires with a few, specific questions that are relevant to the recipient. Automated triggers can be used throughout the customer journey using data-driven surveys. Integrate your customer satisfaction surveys and loyalty surveys across all channels. Dashboards allow you to analyse where to make improvements and to improve customer experiences. You can use AI or categorization to identify improvement opportunities. For greater insights, combine other data sources.
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    Online Reference Check Reviews

    Online Reference Check

    Interactive HR

    $8.95 one-time payment
    Online reference checking allows your staff to be more productive by automating the process of reference checking. This eliminates human error and allows references to complete the survey at their own pace. It can be difficult to find good volunteers. It is not easy to verify their references. There may be people who are not the right fit for your company. Many of these individuals would pass a traditional background screening. Quick and easy reference checks can add an extra layer of protection to your company. Our automated reference checking software allows you to check up 50 references for one price per applicant Automated system to quickly and objectively get feedback from multiple references about all applicants. You can send out uniform reference questionnaires for as many references as you wish. It is easy to quickly gather objective references.
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    Survicate Reviews

    Survicate

    Survicate

    $0 per month
    Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies
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    Zinc Reviews
    Zinc can help you choose the right checks for your needs. Book a demo to see how it works. You can also create an account to connect Zinc with your ATS. You can request checks from your ATS by clicking a button. Automated SMS/email reminders ensure quick responses. Zinc gathers information from your previous employers and government agencies, analyzes it and then delivers your report. Establish a consistent checking process that is data-driven and combines technology to enhance your employer brand. Through enhanced diligence, we help talent teams grow. Zinc allows you to modify checks with great flexibility. Click request in your ATS to get started. You will then receive real-time updates as well as a report once the job is complete. Zinc provides candidates with unprecedented transparency. You will receive real-time notifications about each check, and candidates can keep a digital copy their referencing or checking data.
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    finfo Reviews

    finfo

    finfo

    $0.99 per month
    Bulk SMS messaging, trigger words automation, and powerful pulse surveys can all be used to increase employee engagement, safety, and commitment. Remote workers can thrive by offering opportunities for feedback and engagement. Remote working is becoming more popular and necessary. However, it can also present challenges that can negatively impact employee productivity, collaboration, and overall satisfaction. To increase employee engagement, send bulk email and text messages to your employees. To improve employee satisfaction and experience, send Pulse surveys as part your people strategy. Your predefined message will be sent automatically if you text your trigger word to a designated number. Send SMS and Email campaigns quickly and easily to individuals or groups. You can send immediately or schedule it for a time that suits your needs.
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    Customer Thermometer Reviews

    Customer Thermometer

    Customer Thermometer

    $29 per month
    You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.
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    Doter Reviews
    Customers can be empowered to give real-time feedback. It allows you to reduce churn and drive growth. It allows you to take action on the feedback of your customers. Still using Google Forms for NPS & customer feedback? If so, you are wasting 8 hours per week trying to find actionable insights. Sometimes, even more. You can quickly launch one or more 5-Star or NPS surveys directly from the dashboard. You can share the survey via email, SMS or any of your favorite tools, such as Intercom, Mailchimp and Zapier. The dashboard provides powerful tools to collect actionable feedback and help improve key areas. Your users will find it easier to pass more customer details via URL parameters. Ask the right questions at the right time to get actionable insights. Grow organically by converting your promoters into positive online reviews. It's easy, affordable, and efficient.
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    AskNicely Reviews
    AskNicely is an innovative customer feedback platform that uses the Net Promoter Score (NPS) to measure and improve customer experience. AskNicely allows brands and businesses to collect feedback through one-touch surveys. The team can share real-time insights with them, as well as empower them to take immediate action based upon customer feedback. AskNicely integrates with many of the most popular tools that businesses use every day.
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    Simpo Reviews
    Communicate directly with your users from within your application. Simpo allows you to deliver knowledge and training directly to your users, with automated announcements and in-app walkthroughs. No technical knowledge required. You have the freedom and control you need in order to accomplish your goals quickly. Simpo, an easy-to use tool that can be installed on top of your software, allows you to create and edit information in minutes. Users can receive announcements, knowledge and surveys right from the software they already use. You don't have to wait for users to open emails or remember hours of training. Simpo makes it easy to reduce the time and cost of training new and existing users. It automates the onboarding process, and provides step-by-step guides. Simpo allows you to run surveys and measure NPS directly within the software. This will allow you to understand sentiment and gather actionable feedback.
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    Touchpoint CX Reviews
    Employees can be empowered to improve customer experience. Use an experience management platform to amplify your Voice of Customer initiatives. It converts customer feedback into real time insights and actions across the entire organization. Improve outcomes and drive action. Motivate and empower frontline staff with personalized dashboards and KPIs to encourage them to take action. Close the loop with case management to recover customers at-risk. Get immediate action through real-time alerts. Comprehensive feedback collection. Automate feedback collection across channels and touchpoints. Unify operational and customer data into one enterprise view. Personalised event-triggered surveys allow you to engage customers right now. Focus your feedback on the most important moments of complaints management. In-depth insights and analysis. Flexible reporting dashboards provide relevant insights for each employee and business area.
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    SurveyLab Reviews
    Top Pick
    SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.
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    Userpilot Reviews

    Userpilot

    Userpilot

    $249 per month
    Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.
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    Startquestion Reviews

    Startquestion

    Startquestion

    $49 per user per month
    Listening to and acting on customer feedback can improve customer experience. You can measure NPS (Net Promoter Score), CSAT and CES, or ask your questions. You can run a survey once, set up recurring surveys, or collect transactional feedback. You can easily gather employee insights at scale, and share one-click reports to your team. Run Candidate Experience, Employee Satisfaction, Training Evaluation, Knowledge tests and many more. Enhance the UX and features of your website or app. You can launch website surveys without IT involvement and get answers to your product questions within a few hours of deployment. Validate your product or service ideas, gain insights about your target audience, and get feedback on your ideas. Advanced segmentation allows you to dig deeper. Voting, knowledge tests and psychological assessments. Surveys for educational or healthcare purposes. Startquestion can help you with every aspect of your project.
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    Vantage Pulse Reviews
    You can easily set up a platform that is intuitive, user-friendly, and cost-effective for your employees. To gauge employee opinion about your company, run an eNPS survey. You can use the data to identify supporters and detractors. Compare engagement scores and user trends to determine if they are in line with the internal benchmarks within your organization. Continuous feedback is collected at regular intervals to obtain authentic data. Use the conversation feature to make appropriate actions. Categorised questions are quick, simple, and engaging, which reduces survey fatigue. Engage heatmaps allow you to take prompt action. Easy customization makes it easy to create, manage, and update employee-friendly survey templates on multiple platforms. Your workforce will love a quick and easy survey experience that takes no more than 5 minutes. Vantage Pulse is a survey tool that can be used by large and small organizations. It allows you to receive feedback that is tailored to your specific departments and teams.
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    CIOPulse Reviews

    CIOPulse

    Silversix

    $595 per month
    Get the metrics and insights that you need to coach your IT staff and drive service improvement. Everything you need right out of the box. You can go live in a matter of days. CIOPulse is a feedback system for IT Service Delivery Managers and CIOs who want to foster a customer-centric culture within IT. CIOPulse is based on Net Promoter principles and collects feedback via support ticket, relationship and project surveys. It gives you the metrics and alerts you need to drive service improvements. CIOPulse's touch-enabled, short surveys are beautiful on all devices. Reduce survey fatigue to enjoy higher response rates. This survey is unlike any other. Track and compare Net Promoter Scores of individuals, teams, departments and customers for projects and IT in general.
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    Qwary Reviews
    Qwary is a free, easy and impartial way to ask questions. A survey that works will give you feedback and help you make informed decisions. It helps brands make data-driven business decisions and deliver the best customer experience. Qwary can connect to your entire ecosystem so you can access all of your survey data from one place. Integrate with HubSpot, SalesForce and Zapier to get more.
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    Cloud4Feed Reviews
    Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel.
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    SurveyMonkey Enterprise Reviews
    Built for businesses, designed by people, loved and loved by teams Find out why we are the best survey platform for companies all over the world. Secure platform that works for all your employees. Drive innovation and growth. Our top priority is to protect your confidential survey data. We protect your data with encryption, SSAE-16 SOC II compliant servers, and our commitment towards HIPAA compliance and GDPR compliance. You can access dashboards and settings to increase visibility of user activity. You can control how data is shared and make sure that data is secure and accessible. Use integrations and APIs to combine survey data with data already in your system. Connect SurveyMonkey with Marketo, Eloqua and Microsoft Power BI. There are over 100 more integrations.
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    binds.co Reviews

    binds.co

    binds.co

    $50.99 per month
    These responsive questionnaires are designed to deliver a personalized experience on desktop and mobile. Unstructured survey text provides customers with powerful feedback. Text Analysis Tool uses Artificial Intelligence to automatically analyze these feedbacks. This allows you to understand the most important points of the journey. Automated customer journey alerts via email or SMS will help you engage customers, employees, and managers and increase customer response times. Close the Loop Chat allows you to respond to customer satisfaction survey responses in real time. This feature allows the company and customer to interact through a chat on the platform. The customer also receives feedback via email as well as in a conversation.
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    doopoll Reviews
    Create beautiful surveys that get three times more responses. You can track responses in real time. Autogenerated charts give you quick insights. Companies that actively survey customers see higher revenues, lower marketing costs, and outperform their competition. Doopoll allows you to get 3-4x more responses by your customers. Your staff will find it easy to provide feedback. Doopoll is anonymous by default, so you can keep an eye on the pulse of your organisation. We are all tired of hearing webinar presenters talk at us. You'll give us something exciting: real-time voting that is easy and fun for them. Our expertly written survey templates are available for customers, employees, and webinar attendees. Your team can collaborate with you to create, manage, and review your survey in real-time. Generate QR codes - great for events. Simply grab your phone camera and start the survey.
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    Surveyapp Reviews

    Surveyapp

    Surveyapp

    $23.99 per month
    This is the fastest and most efficient way to get actionable feedback from customers and employees. Start in minutes. We have helped thousands of companies improve their customer experience and employee engagement. You can instantly gather feedback from your customers using a tablet or dedicated terminal. Even offline. You can collect data wherever you want, whether you are gathering customer feedback, collecting leads at an expo stand or conducting on-street market research. To find out what your customers and employees think, send out customized emails. Track any experience metric, including NPS and eNPS as well as CSAT and customer effort scores. SurveyKiosk is a fully managed, scalable feedback solution that captures real-time feedback from customers and employees at all touchpoints. Find out why your employees and customers are happy.
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    SmartSurvey Reviews

    SmartSurvey

    SmartSurvey

    $25 per month
    Online surveys, forms, and questionnaires can be created to collect data and provide insight to help you make better decisions. Our customers trust our platform to collect and act upon data every day, from students and charities to businesses to public sector organizations. SmartSurvey has many features that will allow you to quickly reach respondents and collect feedback and opinions. All plans include unlimited surveys, a library with ready-made templates, and a wide variety of question types. Paid plans offer advanced logic and question types. Enterprise plans include advanced question types and logic, dashboards, and sophisticated custom variable options. With powerful distribution options, you can extend the reach of your survey. All plans include unique links that you can use to share, track, and track your surveys or embed them on your website. Our email tool allows you to send and track survey invitations for business plans and higher.
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    piHAPPINESS Reviews

    piHAPPINESS

    piHAPPINESS

    $49.99 per user per month
    You can quickly get a brilliant approach, smarter customer service and happier customers with a fast track. It takes only 30 seconds to capture the essential customer insights you need. The piHAPPINESS customer feedback tool is the fastest way for you to gauge customer satisfaction. The piHAPPINESS customer feedback app offers feedback-collecting Emoticons (NPS®, Dynamic Questionnaire, and feedback forms to track customers’ opinions and satisfaction levels. Our customer feedback platform allows you to increase your customer feedback response rates by dynamically changing the questions. Customers don't have to be annoyed by lengthy surveys. It is easy to create and customize questions according to your business needs. With effective customer feedback management, you can make your customers feel valued and cared for when they have any concerns, complaints or suggestions about your business.
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    FanExam Reviews

    FanExam

    FanExam

    $29 per month
    FanExam's NPS®, is the best way for you to measure customer satisfaction and gather actionable feedback. FanExam will automatically conduct a survey of your customers and generate reports based on the results. We keep track of who was surveyed so that your customers are heard. FanExam uses NPS technology to ask visitors the right questions at the right time. This is when they are actually using your website. This is the best way for customers to be heard. FanExam will be installed on your website and you will have a direct line to customer feedback 24 hours a day.
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    Trustmary Reviews

    Trustmary

    Trustmary

    $370 per month
    Trustmary allows you to measure NPS, collect feedback, convert feedback into authentic testimonials (including video), and show social proof on your website. You can also measure how they affect your conversions. Fully automated. The main value lies in the continuous flow of authentic, effective customer-generated content. It is easy to show them on your website. This results in higher conversion rates. Customer feedback can help you convert more sales. Trustmary is a unique survey tool that allows you to get insight from your customers and refine the feedback to create social proof. Many companies have many happy customers but they are not able to communicate that in a credible manner. Trustmary helps companies discover hidden social proof in their customers and website users. Trustmary gives you the ability to access user-generated content to increase traffic to your website.
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    Alchemer Reviews
    Top Pick
    Alchemer provides the ideal customer, market, and employee feedback solution for any company that has outgrown SurveyMonkey or doesn't want the expense and complexities of Qualtrics. The Alchemer Platform is the fastest, easiest, most effective way to close the feedback loop with your customers and employees. Now you can collect the best feedback with Alchemer Survey and Alchemer Mobile and close the loop with Alchemer Workflow.
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    SatisMeter Reviews

    SatisMeter

    SatisMeter

    $49.00/month
    SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.