Alternatives to listening247

It should not be difficult to find influencers that deliver results. SocialBook is a great tool to find influencers who have no influence. SocialBook is a powerful, end to end marketing management software tool for influencer marketing. SocialBook allows you to do the following: 1) Search a database of over 2,000,000 influencers on social media platforms such as YouTube, Instagram, Twitch and Twitch. 2) Track a keyword on Social Media to see the trending keywords and related content. 3) Analyze the data of influencers to identify the best ones to work alongside. 4) Reach them easily using an email outreach tool. 5) Manage, set up, and track a campaign from one place.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Rankur stands out as a highly-rated platform designed for effortless listening across social media channels. It allows you to uncover discussions surrounding your brand, products, management, and competitors, while also enabling real-time interaction with your audience. Our application facilitates engagement across various social media platforms, including Facebook, Twitter, YouTube, and others. Furthermore, you can track your performance and collaborate with your team effectively! Listen to the vast expanse of the internet, keeping an eye on news articles, blogs, digital content, and social media channels. Our advanced crawler scans over 100 million web pages daily, gathering conversations, comments, articles, and online reviews for you. With Rankur, you will remain informed about all online activities. Additionally, you can manage your company’s profiles directly through Rankur, allowing you to schedule posts and interact with customers and potential clients from one convenient location. Enhance your customer relations using our robust and cost-effective reputation management features. You’ll be able to monitor your social media strategies and easily connect with your target audience, ensuring a comprehensive and effective approach to your online presence. Ultimately, Rankur empowers you to take control of your digital narrative and foster meaningful connections with your audience.

Forge and enhance deeper connections on social media by understanding and engaging your audience effectively, all while measuring your results through an all-encompassing platform specifically designed for fostering connections. Sprout Social stands out as a frontrunner in areas like user experience, customer service, satisfaction rates, return on investment, and user adoption. Explore the most comprehensive and integrated solution for social media management that is designed for scalability. Gain insights into trends and actionable data derived from social interactions to shape your marketing and branding strategies. Collaborate as a team by planning, organizing, scheduling, and delivering content seamlessly across various social networks. Enhance your social monitoring capabilities and boost responsiveness through a centralized inbox. Leverage rich social analytics and dashboards to facilitate informed strategic decisions throughout your organization. Real people connect with real brands, creating genuine relationships that matter. Users frequently express their reasons for opting for Sprout’s innovative social media management tools and services. Additionally, the platform's commitment to excellence is reflected in the success stories shared by its diverse clientele.

You can now enhance your market analysis with Auris, an AI-driven platform that delivers consumer insights. Utilizing advanced deep learning techniques, Auris processes real-time streaming data to unveil critical insights with an unparalleled sample size and at a significantly reduced cost. The platform taps into alternative data sources, harnessing the wealth of consumer conversations, feedback, and reviews that are readily available. However, this unstructured data requires refinement to eliminate noise and enhance various attributes, and Auris excels in this area. The outcome is that you receive actionable insights rapidly and in a format that suits your needs. Trust Auris to strengthen your marketing strategy and its implementation by paying attention to all that matters to you: your brand, your products, and your focal areas. This encompasses a wide range of sources, including social media, review platforms, news outlets, prominent blogs, and even your competitors! By leveraging Artificial Intelligence and Neuro-Linguistic Programming, you can transform this raw data into structured, meaningful information that drives decisions and strategies. With Auris, you are not just gathering data; you are turning it into a powerful tool for growth and innovation.

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

AreTheyHappy is an online solution that replaces many tools used by growth-focused hospitality brands to manage their online presence. * Review Management * Social Media Management * Team collaboration and auto-updating tasks * Smart ticketing surveys * Automated reporting The flexible AreTheyHappy dashboard uses hospitality-specific artificial intelligence to identify key trends and influencer coverage, customer feedback, and in-debt sentiment analysis. Review tagging is based on specifics (i.e. food, ambience, service, etc) All your teams in the office or at your location can be managed with one robust and easy-to-use toolkit. This will allow you to align marketing, operations and your front line team members. Your team can create amazing customer experiences with the out-of-the box combination of Facebook, Instagram and Twitter. Start with a 14-day free trial

Experience a cloud-based platform that offers an easy-to-use drag and drop interface, enabling the creation of captivating live programming from any location. With just a single click, you can access a vast array of content from leading social media networks, allowing the inclusion of perspectives from viewers, athletes, and celebrities into your shows. Effortlessly incorporate personalized graphic templates into your production whether you're working remotely or in the studio, with the flexibility to modify your visuals in real time. Explore new avenues for programming by utilizing interactive features like polls, heatmaps, and trivia, which also open up fresh, quantifiable sponsorship opportunities across various channels. Your audience is already engaging on social media, so give them an influential role in your programming to enhance involvement and increase viewing duration. You will have immediate access to a wealth of content from prominent sources such as Twitter, Instagram, Facebook, Reddit, YouTube, TikTok, and ZipWhip. Instead of overhauling your existing workflow, the Tagboard Curate button seamlessly integrates with the social platforms you are already familiar with, simplifying the process of content curation and interaction. This innovative approach not only enhances user engagement but also elevates the overall production quality of your broadcasts.

Radarly is a consumer insights platform enhanced by artificial intelligence, fundamentally centered around social data. It merges the swift nature of digital information with the established methodologies of Consumer and Market Insights. By providing continuous access to dependable structured quantitative and qualitative data, it enables businesses to gain invaluable intelligence. Move beyond mere social listening, as true success hinges on your ability to remain responsive to ever-evolving markets and rapidly changing customer behaviors, outpacing your rivals in the process. Radarly equips you to foster a more nimble, customer-focused, and data-centric approach throughout your brand's lifecycle. Transition from insight to action with greater speed and efficiency. This platform is tailored to meet the diverse needs of organizations across various industries, addressing every aspect of the brand and product-management lifecycle, from strategic planning through to execution and beyond. Additionally, with Radarly, organizations can enhance collaboration across teams, ensuring that insights are leveraged effectively to drive meaningful results.

Binary Fountain is the most trusted online reputation management platform for small and medium-sized enterprises, healthcare organizations, and small and medium-sized business. The platform's Natural Language Processing (NLP), cloud-based technology mines feedback from customers and employees via surveys, online reviews and ratings sites, social media, and other data sources to provide organizations with actionable insights that can be used to improve brand loyalty, engagement, and drive sustainable bottom line results. Binary Fountain is a company that helps companies grow their businesses and provide better customer experiences. It serves many industries, including healthcare, hospitality and retail, financial services, and automotive.

Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.

Marketers and media can collect UGCs from social networks, moderate screens, maintain them, republish them, and engage with the audience to expand it. You can create a social network hub on websites and a social media wall for TVs on all social media networks Facebook, Instagram and Twitter. This allows you to amplify them everywhere and improve your ROI API.

BrandsEye assists organizations in increasing revenue, optimizing expenditures, and reducing risk by understanding their customers' experience. Combining crowd-sourcing and artificial intelligence, we can transform unstructured customer feedback into actionable intelligence with unprecedented accuracy. BrandsEye's Crowd, made up of human contributors, can identify the issues that are driving customer sentiment. This allows for strategic and operational actions.

Experience unparalleled social media analytics that prioritize exceptional quality, tailored solutions, and adaptability. Obtain in-depth or multi-layered insights, enabling quicker actions while staying ahead of competitors in the industry. It's time to elevate your social media strategy according to your unique requirements. Seamlessly gather high-quality data from all your social media accounts and monitor performance across numerous profiles from a centralized platform. Delve into your performance metrics and uncover insights about rivals, inspiring brands, potential clients, social media influencers, and much more. Within minutes, you can create and automate personalized reports for efficient sharing. Collaborate with your team or set up secure access for clients to view confidential statistics. Effortlessly export detailed or targeted social media reports with just a click, or configure automated delivery schedules and formats. Enjoy complete data flexibility and security through our meticulously managed API, allowing for smooth integration of data from your social media platforms with your preferred analytics tools, business intelligence applications, or data warehouses. This comprehensive solution empowers you to stay informed and make strategic decisions confidently.

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Avarup is an integrated review management tool which brings together feedback from different platforms. It allows for timely responses, sentiment analyses, testimonial widgets and social media amplification. Avarup centralizes customer reviews from multiple platforms. It provides a dashboard that allows you to track and respond directly to feedback from Google, Facebook, Yelp or any other review platform. This unified approach eliminates managing multiple platforms. Avarup facilitates seamless communication between businesses and customers by allowing them to respond directly to reviews from their dashboard. Avarup helps businesses understand the sentiments behind reviews. Its robust review data analyst identifies patterns and trends from customer feedback. Businesses can then take action based on these insights. Get started at avarup.com today!

Monitor your brand and reputation diligently, ensuring that your marketing, communication, and PR initiatives are quantifiable. Avoid relying solely on intuition and gain a comprehensive understanding of your situation. Utilizing the OBI Brand Monitor allows you to maintain a clear view of all discussions and mentions of your organization both online and offline. This strategic approach enables you to enhance your brand and reputation more effectively. Additionally, track the overall sentiment regarding your organization and its competitors. Whether launching a new campaign or facing a crisis, you can instantly observe the impact on sentiment and make necessary adjustments. Keep your organization informed through automated, data-driven reports that are fully customizable to showcase the information you deem essential. The success of media monitoring hinges on its user-friendliness, so you can select what aspects to track in real-time, determine where routine reports are adequate, and decide what can be managed through narrowcasting. You simply communicate your preferences to us, and we will create a tailored environment to suit your needs. This ensures that your monitoring efforts align perfectly with your strategic goals.

This is the only place where you can manage all of your listings and reviews. You can also get new reviews, post to your social channels, manage your search rankings, generate social proof, connect with your influencers, and monitor your performance and compare it to other competitors. Optimize all of your listings to increase search performance and conversions. Make sure your listing converts on all online services that people use to search for businesses like yours. You can manage and respond to reviews on 100's of review sites and get 5 star reviews from your top customers on autopilot. Connect with your customers via Facebook, Instagram, Twitter and LinkedIn. Monitor the rank of your business in search and maps for the most important keywords. All the information you need about how your business performs online is available in one place. Compare your competitors to get a better idea of how you are doing.

Mediatoolkit, an award-winning media intelligence tool that allows businesses of all sizes to monitor online conversations across 100+ millions sources (including social media), in real-time and in any languages, is Mediatoolkit It notifies users when their query is mentioned online via email or Slack or the Mediatoolkit mobile application. The tool will send a Spike alert if a query generates more online buzz than usual. Mediatoolkit offers very sophisticated yet simple-to-understand analytics. You can customize more than 2000 chart combinations to generate reports that are tailored to your business strategy and goals. This results in completely unique datasets. This allows users to identify and manage growth opportunities, monitor brand reputation, gather consumer feedback, avoid crises, and identify influential people. Boolean search, advanced filtering options, custom brands reports and data exports are just a few of the other features.

ReviewIgnite is a company specializing in online reputation management, assisting businesses in utilizing online reviews to enhance their brand image, attract a broader customer base, and increase sales. Our comprehensive platform features a user-friendly dashboard that enables clients to keep track of online reviews, solicit new feedback, reply to reviews, and handle their social media profiles along with local listings all in one place. Businesses can seamlessly monitor customer sentiments across major review platforms and social media channels, such as Google, Yelp, and Facebook, accessible from any device at any time. By streamlining the review management process, ReviewIgnite empowers staff to receive notifications for new reviews, respond swiftly, and evaluate customer feedback effectively. The outcome of our services is a significant enhancement in service delivery, brand reputation, and overall profitability. Rest assured, assistance is readily available with just a click or a phone call! Integral to our offerings is our commitment to providing friendly and expert support, ensuring you maximize the benefits of using ReviewIgnite for your business. We believe that a strong partnership with our clients is essential for achieving the best possible results in their reputation management journey.

RocketData is a user-friendly platform designed to streamline the management of your business information and reviews across over 20 location-based services, including popular maps, search engines, directories, GPS devices, and social networks. The platform not only enhances your company’s data presence on these services but also identifies and corrects errors, all while safeguarding your information automatically. Additionally, RocketData facilitates engagement with local customers by monitoring conversations across various channels. It offers a unified interface for gathering customer feedback and responding efficiently. Our extensive integration options encompass Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenStreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and a variety of local services tailored to each region. By utilizing RocketData, businesses gain comprehensive control over their digital information on popular location-based platforms, which significantly boosts online visibility and increases foot traffic to physical locations. This comprehensive approach ensures that companies can effectively manage their reputation and customer interactions in the digital landscape.

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

Over 80% of businesses believe they offer an exceptional experience, yet a mere 8% of their stakeholders share that sentiment. Bridge this experience gap effectively by utilizing Ratecard to automate your feedback collection. Our intuitive survey builder allows you to design your questionnaires in just a few minutes. With over 20 question types at your disposal, including CES, CSAT, and NPS (standard/EU), you'll find it easy to gather the information you need. We're committed to helping you enhance your response rates. By leveraging hidden fields and pre-filling them with verified data from your messages, you can save time while generating insightful results. Additionally, allow respondents to skip certain questions, guiding them to the most relevant inquiries. We value feedback from all respondents, including those who may not have had a positive experience, as it helps you improve. Engaging with this feedback can lead to significant enhancements in your overall service delivery.

The Omnichannel Suite designed for Salesforce brands enables the creation of experiences that can be deployed across various channels using the only Salesforce-native solution aimed at enhancing customer engagement throughout their journey. This platform empowers all customer-facing teams to uncover new monetization opportunities while simultaneously elevating the customer experience. You can meet your customers in their preferred environments without disrupting your own workflow. By designing multi-channel experiences from a unified interface, you can enhance your omnichannel strategy by incorporating platforms like Instagram, review channels, TikTok, support emails, and beyond. Utilizing Einstein Bots allows for the efficient qualification of customer information, addressing frequent inquiries, and minimizing the need for agent intervention before handoffs. The customer experience can be further enriched through engaging features such as images, carousels, emojis, scheduling options, location sharing, and automatic two-way message translation. Moreover, you can enhance personalization across various departments and channels by tapping into the wealth of customer data and order histories already stored within Salesforce, ensuring a cohesive and tailored experience for every individual. The integration of these functionalities not only streamlines operations but also fosters a stronger connection between brands and their customers.

KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.

PaloPro serves as a comprehensive tool for monitoring and analyzing reports across the Internet and social media, delivering crucial insights that can enhance the marketing and communication strategies of businesses. By leveraging advanced technology to ensure prompt and precise outcomes, PaloPro scrutinizes various online discussions that influence public perception and the standing of companies, products, individuals, organizations, and their competitors. Through both quantitative and qualitative research methods, we highlight key discussion points relevant to your business, products, and any associated organizations. Additionally, we offer actionable recommendations aimed at strategically refining your brand or image. The platform provides an intuitive environment for Web and Social Listening, allowing users to create customized dashboards filled with diverse components to gather information tailored to their specific queries. This flexibility empowers companies to stay ahead in their industry by making informed decisions based on real-time data.

Gain social insights for the leading brands that shape the world. Your brand's reputation is crucial, and it needs safeguarding on a global scale. Talkwalker acts as your vigilant ally, offering AI-driven analysis that delivers immediate insights from all social media platforms and online content in 187 languages. This allows for the swift identification of potential issues and concerns before they escalate into crises. Utilize our established KPI frameworks to benchmark your brand and marketing efforts effectively. Assess sentiment and overall brand wellness, linking your social strategies to tangible business outcomes, while providing your management team with instant analytical reports. Evaluate your performance against competitors across various channels, and uncover genuine customer opinions regarding your brands and products as they happen. Enhance the social efficacy of your marketing campaigns through data-informed technology. Unearth compelling narratives and identify key influencers to amplify your brand's impact. With Quick Search, you can track the most relevant stories in your industry and about your brand as they emerge in real time, ensuring you stay ahead of the curve.

Enhance your social media outcomes by effortlessly publishing, responding, and analyzing content. Optimize your posting strategy by scheduling and refining your social media updates more effectively. You can also view previews of your posts on both desktop and mobile formats, allowing for immediate corrections of any mistakes. Take advantage of the Post Approval feature, which enables your teammates to review posts, boosting your confidence in what you share. Are you ready to elevate your performance and achieve better results? Utilize our nine insightful metrics to identify which content drives your objectives most effectively. Plus, with just a click, you can easily reschedule your top-performing posts to maximize engagement. This is what we truly define as efficiency in social media management. With these tools at your disposal, you can ensure your social media strategy is not only effective but also adaptable to your audience's needs.

Automate the capture and display of product and company reviews on your website and social media profiles to increase sales. All your marketing tools, customer reviews, product reviews and visual marketing tools, as well as coupons and SMS, can be found under one roof. Display customer reviews on your website. Your site will come to life when you use authentic photos and videos taken by your customers. Coupons can be used to encourage repeat purchases and increase customer loyalty. Increase your review capture rate by reaching out to customers via SMS messaging. To build trust and drive sales, highlight the voices of your customers on your website and on social media. With on-site displays or social media posts, showcase customer reviews throughout the buying process. Your stars on search engine result pages (e.g. Google) and user-generated content on social media profiles should be shared. To drive new sales through your marketing channels, use content created by customers.

We explore every nook and cranny of the internet to uncover relevant mentions regarding any individual or topic. By discovering and interacting with your customers and key influencers within your sector, you can enhance your brand visibility and gain valuable insights into your target audience. Understanding your customers' fundamental interests allows you to develop products tailored to their specific needs and aspirations. BrandMentions helps you identify where to advertise your offerings and connect with potential new customers. By staying informed about who is talking about you and the context of those discussions, you empower yourself to comprehend and safeguard your reputation in a highly competitive landscape. Keep tabs on all conversations related to your company or products across crucial channels, whether online or through social media. With BrandMentions, you receive timely updates on everything significant in your industry and matters related to your business, complete with real-time notifications sent directly to your inbox, ensuring you never miss an important development. This proactive approach enables you to stay ahead of the competition and foster stronger relationships with your audience.

Email serves as the primary medium for transforming your social media followers, friends, and prospects from platforms like Facebook, LinkedIn, and Twitter into loyal customers. At EchoMail, we offer a comprehensive platform that consolidates all incoming customer communications. Our commitment to our clients is reinforced through a combination of educational resources and technological solutions. Drawing on our extensive experience since 1993, we guide you in mastering email best practices, helping major brands utilize their business emails to acquire, retain, and expand their customer base. The EchoMail platform is also equipped with features for monitoring emails and leveraging email insights effectively. With EchoMail, you can track emails, assess both email and social media for brand reputation, conduct surveys via email, and produce in-depth reporting. Additionally, we provide a robust email marketing module that empowers you to launch proactive marketing campaigns, ensuring that your outreach efforts are both strategic and impactful. This comprehensive approach positions you to maximize your email communications and drive business growth.

We provide the essential news and social media insights you require to stay updated. With a 24/7 dashboard and email notifications, you can remain in the loop. Professionals in PR and marketing need quick and reliable access to information. CustomScoop offers timely coverage of online, Twitter, and print media. In today’s fast-paced media landscape, brand damage can occur in an instant. CustomScoop ensures you are aware of real-time conversations that affect your brand. Understanding what strategies yield successful results is crucial for making informed investments. Once you demonstrate a return on investment, your clients and superiors are more inclined to increase your funding. Establishing connections with the right audiences has always been fundamental in PR and marketing. CustomScoop aids in discovering the most impactful voices to help you reach your objectives. One of the greatest hurdles in effective content marketing is consistently generating engaging material. CustomScoop collaborates with you to pinpoint relevant industry news and generate ideas for your blogs, videos, podcasts, and additional content formats. By leveraging these insights, you can enhance your content strategy and drive better engagement with your audience.

Explore the latest developments affecting your business, engage with your active tools, and gain insights into the success of your marketing strategies, all from a single, user-friendly platform. Easily manage, update, and rectify business listings across 300 directories and websites that dominate local searches. Keep track of every element of your online reputation, including listings, reviews, and mentions, ensuring you stay on top of your digital presence. Expand your social media following, identify real-time leads, and distribute pertinent content across all your platforms seamlessly. Enhance your online presence with adaptive, mobile-friendly websites that appeal to both customers and search engines alike. Broaden your customer reach through comprehensive digital advertising efforts that encompass both search engines and social media, all supported by detailed analytics. For businesses operating at multiple locations, leverage data to identify top performers and those needing improvement. Equip yourself with the necessary tools and expertise to not just survive but thrive in your local market, ensuring sustainable growth for your business. Ultimately, a well-rounded approach will help you achieve your objectives more effectively.

With Retamo, you can effortlessly monitor, generate, and assess your company's online customer ratings, ensuring you cultivate the best possible reputation on the web. Discover how to leverage your business reviews effectively with this innovative tool. Keep an eye on customer ratings for both your company and your competitors across more than 50 different rating platforms available online. Encourage your satisfied customers to leave positive feedback on the platforms that matter most to you. By doing so, you can enhance your company's online image and attract even more leads and new clientele. Effortlessly share glowing reviews on social media or incorporate them directly into your website with just a few simple clicks. Additionally, analyze your company's performance and that of your competitors using trustworthy metrics to gain valuable insights. Retamo allows you to keep track of the various rating portals and social networks where your company is featured, ensuring you never lose sight of your ratings. You can also display your company’s ratings across multiple platforms based on specific criteria, making it easier to showcase your strengths and achievements. Ultimately, Retamo empowers you to take charge of your online presence and reputation with ease and confidence.

Gain access to comprehensive reports that detail the keywords potential customers utilize to locate your business, track how many individuals sought directions, identify their locations, and determine whether they visited your website, among other insights. With AI-driven monitoring tools, you'll be alerted if any incorrect information appears online, allowing you to rectify it effortlessly at the touch of a button. Focus on cultivating genuine relationships rather than merely accumulating followers, as social media plays a crucial role in the business landscape. It provides a platform to showcase your services or products and highlight the affection that customers have for them. Our user-friendly online platform allows for seamless interaction with the community, sharing of promotions, and, most importantly, the dissemination of your passion—all with just a single click. Forget about the hassle of multiple logins, copying captions, and managing tags; we offer a straightforward and contemporary experience that reflects our ethos. Embrace the simplicity and modernity of our approach to elevate your online presence.

Stay ahead of your rivals by utilizing benchmarking and competitive analysis, which provide insights into your performance levels. With Milestone Reviews, you gain a thorough overview of your ratings, reviews, and historical trends, enabling data-driven decision-making. Assess keywords that encapsulate your business and develop relevant content strategies and ideas. Identify the most significant channels and the influential reviewers and commenters within your niche. Gain a holistic understanding of consumer sentiment across various platforms. Effortlessly manage reviews from Google, Facebook, and Yelp, along with over 40 additional industry-specific review sites, all from one streamlined dashboard. Keep track of customer comments, engage in personalized responses, and maintain customer interactions with ease. Move past basic sentiment analysis with detailed reporting that equips you with essential insights for making substantial improvements. Generate reports tailored to specific locations or brands, filter through reviews, and analyze data over any period. Additionally, grasp the key terms that your customers use to articulate their perceptions of your business, which can further enhance your marketing strategies.

Contemporary tools for social media management designed for all users. These meticulously developed tools enable you to surpass your objectives with ease. Discover, collaborate, and schedule your content seamlessly across all social platforms. With the ability to visually arrange and preview your posts, you can forge stronger connections with your audience and manage messages, comments, and reviews from a unified dashboard. Analyze and report on the success of your social media campaigns, creating tailored and actionable reports that identify what strategies are effective and which are not. Vista Social Listening features allow brands to monitor relevant conversations with timely notifications and advanced filtering options. Enhance your online reputation with comprehensive review management tools that include reporting, alerts, and response capabilities. Strategically plan and publish to your social media accounts like an expert, employing unique platform features and methods that drive tangible results. Now, benefit from the added power of ChatGPT to elevate your social media strategy!

Your business deserves a fair and accurate representation on the internet. Regardless of the challenges you encounter online, ReputationDefender is here to assist you. We offer solutions to safeguard your privacy, amend erroneous search results, and much more. Take charge of what appears when individuals search for you or your company on Google. Stop third-party firms from distributing your sensitive personal data on the web. Encourage satisfied customers to share their positive experiences through online reviews. Enhance your digital reputation among potential clients searching for local businesses. As face-to-face interactions become more prevalent, the online reputation of your business is increasingly influenced by location-specific consumer feedback. Companies with a higher number of favorable reviews tend to perform better in online search rankings and mobile map queries. The rise of social media recommendations, such as “Visited by Friends,” is gaining momentum and becoming an essential tool for businesses. It’s vital to actively manage your online presence to foster trust and credibility with your audience.

You are invited to experience a media intelligence product unlike any other. Signal is the only company that provides global, unlimited, real-time information and insights powered by top artificial intelligence. Signal is used by the most innovative and successful organizations around the globe to provide the best solution for media monitoring, reputation management, and market intelligence. Signal has created a world-leading A.I. Signal has developed a world-leading A.I. platform that can understand everything it reads and extract the important information. We are building an ecosystem with our partners that is at the heart the knowledge economy. This includes everything from regulatory compliance and risk management to the development of M&A pipelines.

Brainer empowers companies to oversee their reputation while engaging with customers instantaneously. This social reputation platform transforms customer feedback and reviews into valuable opportunities for businesses to cultivate stronger connections with their clientele, gain insights into their preferences, and fulfill their needs more effectively. By utilizing Brainer, you can eliminate countless hours of unproductive work, allowing you to devote your time to what truly counts, like your business and family. Say goodbye to the hassle of navigating a complicated dashboard; Brainer streamlines your business review experience. It simplifies the process of interpreting the review data and insights collected from various sources about your locations, so you no longer have to sift through tedious spreadsheets or intricate graphs. All your locations’ review information is consolidated in a single location and presented to you in a user-friendly format, making it easier than ever to stay on top of your reputation management. This innovative approach means you can make informed decisions quickly and efficiently, enhancing your overall business strategy.

By offering a solid location marketing solution, you can help businesses maximize the high ROI of 'Near Me" conversions. Uberall allows your company to directly impact the online-to-offline journey and generate recurring revenue. How can you help your clients win local customers when 4 out 5 people search online before they visit a store? Uberall allows you to create a complete 'near me brand experience' for your clients and opens up new revenue streams. Real-time management and reporting of store locations across all search engines, mapping systems, media channels, and other channels that drive sales. Social reviews have a direct impact on local sales. Engage consumers on all platforms, in real-time. Convert online searches into in-person sales. Optimized store pages will increase SEO for every location.

ReputationStacker is a powerful automated tool designed to enhance customer engagement by generating more reviews and feedback, ultimately benefiting your business growth. Simply input your customer details into the user-friendly dashboard, and the system will dispatch an email or text with a brief survey to gather their thoughts. It smartly pinpoints satisfied customers, directing them to your preferred online review platforms to share their positive experiences, while providing a private channel for dissatisfied customers to communicate their concerns, allowing you to address issues directly. With its review monitoring feature, you will receive alerts whenever new reviews are posted across various platforms, all conveniently tracked in your dashboard for streamlined reputation management. Additionally, the Review Stream widget enables you to prominently display your top reviews on your website, further enhancing your online presence. You also have the option to configure the system to automatically disseminate positive reviews across your social media accounts, amplifying your brand’s visibility and credibility. This comprehensive approach ensures you effectively manage and elevate your business's online reputation.

Wonderflow is a leading provider of Generative AI for Voice of the Customer (VoC) analysis. We provide a leading AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. Our platform is trusted by global leaders and Fortune 500 companies, such as Haier, Philips, Purina, Lavazza, Shiseido, and more, to improve the customer experience and innovate smarter.

A communication platform designed to simplify interactions for both you and your clients. Group messaging is now more accessible, all within reach of your fingertips. With a single phone number, you gain access to one unified text inbox, allowing your entire team to stay informed about customer interactions, including responses and inquiries. Consolidate SMS texting, Facebook Messenger, and phone calls into one convenient location, eliminating the need for personal phone numbers while supporting multiple staff members through our mobile application. Monitor your team's response times and additional metrics with our comprehensive reporting features. Seamlessly integrate data from various applications to maintain a complete view of customer information. Invite your team members to communicate directly or through dedicated channels, and share notes to enhance collaboration on customer relationships. Create tailored groups for sending customized messages to specific audiences. Elevate your efficiency by integrating Myopolis with over 3,000 applications to automate your workflows. Additionally, sync your contacts with Hubspot to gain a comprehensive overview of all customer interactions and improve your service delivery. By leveraging these tools, you can foster stronger connections and streamline your customer service processes.

Reputation Aegis is a sophisticated platform tailored for both brands and businesses, enabling them to assess and enhance customer experiences while effectively managing their brand reputation by gathering customer feedback from across the digital landscape. This platform aggregates and categorizes essential customer intelligence data, offering various customizable parameters for each brand. It evaluates customer experiences not only at the brand level but also at individual sales locations and among employees. By leveraging customer insights, it supports the ongoing enhancement of products and brands in the marketplace. Reputation Aegis is versatile and caters to all types of businesses, assisting small and medium-sized enterprises, franchises, and large corporations with multiple locations in establishing or preserving their competitive edge. Ultimately, it empowers brands to respond proactively to customer feedback, fostering a culture of continuous improvement.

Respond to customer perceptions more rapidly than ever before by uncovering and prioritizing your key brand drivers. Evaluate your brand equity in comparison to competitors and identify emerging trends within your industry. Ensure your marketing strategies and positioning align with current trends while gaining insights into your customers' beliefs. Communicate effectively by resonating with their language and understanding how shifts in customer perceptions influence your brand. Utilizing the power of Artificial Intelligence, our analytics platform examines billions of customer opinions from diverse data sources in real-time to highlight the topics that matter most to consumers. Clootrack expertly differentiates between valuable reviews and trivial remarks, while also grasping the emotional weight behind opinions to pinpoint customers’ urgent needs with clarity. This comprehensive understanding empowers brands to adapt and thrive in a constantly evolving market landscape.

We provide tools to help you keep track of, comprehend, and shape the environment you operate in. By equipping public relations, communications, and marketing teams with a user-friendly all-in-one product suite, fueled by AI-powered insights, we enable them to excel. In a fast-paced, always-connected world, the responsibilities of a marketer are never truly complete; that's why our range of products is specifically designed to assist you in maintaining control over your digital strategy and evaluating marketing effectiveness. Our comprehensive suite addresses the challenges that contemporary PR, communications, and marketing specialists encounter. With insights and workflows strategically crafted to enhance your social media and digital marketing initiatives, you gain a competitive edge. Enjoy the benefits of a versatile solution that enables you to track social media mentions that matter, allowing you to stay ahead of competitors. Moreover, with unlimited ad-hoc searches and no restrictions on volume across over 20 channels, including various social networks, your social listening abilities will be unparalleled. This holistic approach ensures that you are not only reactive but also proactive in your marketing endeavors.

ConsumerAffairs operates independently and is not affiliated with any government entity. The companies featured on our platform may compensate us for being recognized as Authorized Partners or when you engage with our links, phone numbers, or forms. Our primary aim is to provide general information, and it is crucial for individuals to conduct their own evaluations tailored to their unique financial situations and consult with their personal investment, financial, tax, and legal professionals. We strive to eliminate negative experiences for both consumers and brands, and our business structure is designed to uphold this goal. Our team dedicates significant time to researching businesses, assessing reviews, and creating tools that simplify your decision-making process. We assist brands in gathering reviews, engaging with their customers, and deriving valuable insights from their feedback. The brands that opt to pay for these services are referred to as Authorized Partners. When you are prepared to make a purchase, we suggest an Authorized Partner that aligns with your specific needs, ensuring you have a smoother buying experience. By doing so, we believe we can foster better relationships between consumers and brands.

Social Media Scheduling & Analytics Tool for Small Businesses, Social Media Professionals & Digital Agencies. Automate your social media marketing efforts. SocialPilot offers a long list of features that are curated into each plan with the goal of making your social media marketing easier. SocialPilot Reviews, a powerful tool that helps businesses manage and improve their online reputation, is designed to help them. It allows users to respond to feedback from customers across multiple platforms by centralizing review management. The tool simplifies the review request process by offering bulk email and SMS functionality. It streamlines interactions by allowing teams to track reviews, analyze them, and respond in real-time. SocialPilot Reviews offers seamless integration options including CRM systems. This makes it easy to engage with customers, improve brand perception and drive growth.

Tools for social media can significantly enhance your business growth. With Social Media Management, you can attract new clients by creating captivating and shareable content, and now you can also take advantage of a new Banner Ad feature! The Reputation Monitor helps safeguard your online image by allowing you to track and engage with customer feedback effectively. To boost customer acquisition and retention, Social Deals provide enticing offers that also help build your email lists. Our online dashboard enables you to monitor essential metrics and understand the conversations happening about your business on various platforms. Additionally, we offer tailored content relevant to your industry along with innovative giveaway ideas that can effectively increase your customer base. We also assist in optimizing your social media profiles and promoting your brand across different platforms, ensuring you connect with potential buyers actively looking for your products or services. Engaging with your audience meaningfully can further enhance your brand's visibility and drive sales.