Alternatives to eesel.ai

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Lucy is an AI-powered knowledge management system that allows more efficiency and productivity from your employees. She makes it easy to find what you need to know when you need to know it. She listens for changes in your data, reads those changes, and learns all about your organization's accumulated knowledge. She does this without moving it from the places it resides.. She understands documents, PowerPoints, PDFs, graphs used to interpret data, videos, and audios. She connects to third-party data sources to include their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for your team to ask questions that she answers from her learned knowledge. She will help you find the best answer, and she identifies other possible answers if you need a different level of insight. She helps with onboarding, enablement, market insights and research, sales productivity, operational best practices, customer services support, and subject matter expert knowledge protection if individuals change roles or leave your organization. Lucy reads and absorbs every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

Ask questions and get answers based off your conversation history. We convert conversations from your channels into answers for everyone in your company. Our Slack bot can answer questions about any topic that is recorded in your Slack History. Streamlines communication through the capture of essential technical discussions, bugs reports, and code fragments. A knowledge base that is organized can speed up problem-solving and onboarding. It also helps to transfer projects. Centralized repository for crucial insights into deals, client conversations, best practices, etc. Tribalbase facilitates seamless knowledge sharing. This allows your team to close more deals faster and build stronger customer relationships.

Create a chatbot in minutes for your website or application. Customize the style of your chatbot to match your brand's color scheme and style. Customize your chatbot in every way. Customize the color, background and logo. Embed it on any website. Embed your knowledge bot widget directly into any Notion page. While you take notes, ask questions and receive answers. Chat about multiple documents simultaneously. Add multiple text or pdf files to get instant answers. Customize your chatbot according to your preferences. Change the color and add your own logo. All chat history is saved. You can continue where you left off at any time. With a single click, you can summarize large documents and extract important information.

Smart Knowledge Base for your agents and customers. Your LiveChat agents can also help website visitors. The Internal Widget allows you to easily access the knowledge of your team right from your LiveChat app. The public Help Center offers 24/7 support for customers via the website. A mobile-friendly, customized Help Center allows you to scale your support. Customers can search for answers on their own. Our AI will suggest articles that can be added to the chat to answer customers' questions. Just click and you're done. In minutes, you can create a public Help Center and allow customers to find answers to common questions on any device. LiveChat can connect with agents to provide them with help resources while they chat with customers. We can suggest relevant articles based upon the customer's question to speed up communication. Use customer feedback to fill in the gaps in your content. Google Analytics included.

In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.

Malcolm! This is a collection of web-based tools that allow you to interact with your users. Transform repetitive tasks and procedures into Workflows. You can create anything, from a simple form to a multi-step customer journey. You can either start from scratch or choose one of our pre-configured templates. Teach Malcolm! Teach Malcolm! You can also have your answers rated by users to help you improve your content. We make it easy to display content from Malcolm if you already have a website and/or app. There are many options for embed, widget, overlay, plugin and plugin options. If you don't own a website, or you would like to create a dedicated area within Malcolm for your content! Our hosted Hub is a great choice. Connect Malcolm! Connect Malcolm! Webhooks allow you to integrate with your own systems.

You can access the most current and relevant information about your software right where you need it. All your project information, from all your tools, is available in one smart platform. Find the "who", what, "when", and "why" for each component of your software. You can save your documentation or ask a question on easily consumable cards. You can clarify things with your teammates the same way you would normally. Deckard has no outdated team Wiki pages! Deckard integrates with the IDE and shows you all information about a particular piece of code. This is the best way to onboard new developers. This technology is used successfully in YouTube services. This technology can be used to promote each user's video or channel in a very efficient and high-quality marketing strategy. You can find the best search algorithm using NLP-based technology among all your software tools. Notes and chat can be code documentation. Wikis are just as hateful as you are.

Although the first generation of internal communication tools made it easy for co-workers to chat about any topic, it was easy to become overwhelmed and inefficient. ProProfs Collaborate facilitates calm, productive knowledge exchange that goes beyond just chatting. Chats and Q&A sessions can be set up to enhance your team's learning. You can stop digging through emails, documents, and long chat threads. Members can communicate, collaborate, ask, and answer questions in private or public groups. Knowledge exchanges within companies are easy to access and searchable. Question and answer software organizes knowledge through topics and threads, and places the most relevant answers at the top of each Q&A. You can reduce the noise by seperating chat and Q&A sections.

Discover, Organize and Provide Enterprise Knowledge on Demand. Our APIs allow you to connect to existing systems to create a custom solution to collect, curate, and re-use knowledge from conversations. You can either use our SDKs and APIs or hire a developer to help build a solution. Talk to us about your idea. iEngage.ai powers FreshENGAGE, a marketplace app for Freshdesk. You can see how knowledge from resolved tickets is shared between support agents when similar issues recur. This saves the agent's valuable time and ensures that customers have a great experience. ARIV.AI - We have used the iEngage.ai platform for building a knowledgebot for common collaboration tools such as Slack and MS Teams. Ariv is a tool that helps users find answers, keep track of the flood of messages, and earn karma. For other uses, see what we have built on top iEngage.ai. iEngage.ai integrates seamlessly with your existing technology stack. Talk to us about the use case.

You can improve your customer experience and reduce support costs by between 30% and 50%. Customers don't have to leave the page in order to receive smart, instant answers. AnswerDash AI predicts the needs of users and presents Q&A that's contextual to the page or personalized to them. Your customers can now get instant answers without having to submit a ticket or start a live chat. Based on user profile and webpage content, predict user queries.

Create a public help center or docs with your own domain and customize the appearance. SEO optimization is also available. Install the widget to your website, so that users can find answers in context. HelpKit creates a knowledgebase that your customers will love. Use Notion as your CMS to write all your documents. Notion is a great editor and you probably already have all your company's documents written there. Use Notion's real time collaboration features to work on your articles with others. Your changes will be automatically updated. HelpKit has been optimized for SEO, so that search engine spiders can easily find your website. It also loads up to 100x quicker than the default Notion page. Your articles will look like a professional website with your branding instead of the default Notion pages.

Mantium's AI platform encourages knowledge sharing and alignment within organisations, helping teams work towards common goals. Knowledge management systems (KMS), which are used to manage large teams, are key to collaboration and learning about meetings, processes, and other events. We enable enterprises to quickly find the right knowledge in their KMS using AI to provide the best answers. If Mantium does not have the answer to your question you can update the information and the AI will improve in future instances. Mantium allows you to search systems holistically with Natural Language Processing (NLP), so your team can quickly find the information they need. You can ask a question via Slackbot and not need to switch to another app to get the answers.

You can instantly access your organization's knowledge resources, find information on Slack and tap into previous conversations. Pragma organizes and reveals organizational knowledge that is otherwise hidden on multiple platforms or scattered. It makes it easy to access it whenever you need it. Chat with your Data allows you to get instant answers with our Chat feature. You can access your organization's knowledge resources, find information on Slack and tap into previous client conversations to gain valuable insights. Access to verified responses, and the continual enabling of new updates and processes, will help you facilitate learning and fuel best practices in business. Identify outdated or missing information and create updated knowledge. Subject matter experts are invited to provide input, approve and improve.

Tettra is an internal knowledge database that uses smart workflows to answer repetitive questions. Tettra allows you to centrally document important policies, processes, and procedures. This makes it easier to onboard new colleagues and reduces the time spent answering questions. Cloud apps consume most of our time. Software continues to consume the world. As a result, we continue to create more information and use more tools. There are downsides to all this information. This fragmentation of tools makes it difficult to share context and agree upon the best decisions, especially cross-functionally. Your best employees should not be asked the same repetitive questions when growing your team. Everyone needs to have access to the same information and principles in order for them all move quickly. Your internal knowledge base is only as good as the contributions of everyone. Tettra makes it easy to share knowledge by referencing content from other systems.

Yenta Bot, a conversational AI Knowledge Base in Slack, is a conversational AI. Ask YentaBot a question and receive answers based on past conversations. Yenta Bot indexes conversations from public channels to which it has been invited. It uses this data to answer questions, and shares links to the conversations which informed the answer. Yenta Bot has been built during Miami Hack Week. We won the 1st Place along with "Best Use of Open AI". QuickNode HQ was represented. We're building in the open! Substack will provide daily updates during hackweek. Yenta, like a human, only indexes and sees public channels you have invited it to. It will not use direct messages or private channels for answering questions. Yenta, just like a human, only indexes and sees public channels you have invited it to. It will not use direct messages or private channels for answering questions. If it does not have a confident response, it will claim that it is missing context. Answers are often surprising accurate.

OneBar is a knowledge management platform that allows your team to collect valuable information and make it accessible anywhere. OneBar allows you to easily document frequently asked questions and answer to share with colleagues. Ask questions, invite others to help, and comment on the answers all from one place. You can tag answers, assign subject matter experts, set expiration notifications, and many other features to ensure that your OneBar information is accurate and up-to-date. OneBar understands your meaning better than traditional keyword-based search engines. Have you already found the answer in Google Drive or Confluence. Send OneBar a link and we'll embed the live preview in a OneBar document. OneBar makes it easier to close deals and share the most up-to-date answers with your sales team. Reduce the time it takes to respond to customer queries. Every support rep should be the best.

Notion is a beautiful, simple way to organize ideas and collaborate with others. Notiondesk saves you time by converting your Notion documents to a knowledge-based product for your customers. Duplicate our Notion template in your workspace to get you started. You can now use it to write articles for your help center. Customize your help centre, add custom links, and use your own domain. You now have a professional, easy-to-use customer help center that you can share with your customers. Reduce customer inquiries by providing a knowledgebase that allows customers to solve their own problems. You'll have happier customers and spend less time on customer support.

Software that reduces mistakes, questions, onboarding time, and other costs. Interactive, "dummy-proof" guides that employees can follow without getting lost in the middle of a process. You can increase QA scores, decrease questions, and reduce training time by creating an online searchable knowledge base that will keep everyone in your call centre on the same page. Your employees can learn new procedures and deal with complex situations by helping them to increase productivity, decrease mistakes, and reduce training time. Step-by-step guides that are customizable and easy to follow will help you capture your company's unique procedures. This will improve employee performance.

Answerbase makes it easy to create your own Q&A platform. Answerbase is an online community for Q&A, customer support, and ecommerce. Answerbase allows businesses to allow users to ask questions, get answers, and find relevant content to help them understand certain products or services. The system supports a variety of tools including Q&A widgets, widget builders, content moderation, management tools, categorization, tagging, insights, and analytics.

LabiKnow Knowledge Base will help you solve your customers' problems and questions 27/4. Provide outstanding customer service. The Knowledge base includes an online editor that allows you to create interactive content. You can add photos, videos, tutorials and call to action buttons. Highlight important parts and add code examples. Cross-platform on desktop and mobile devices, your customers can find answers to their questions, solutions to problems or contact you via ticket (email). Labiknow help center software allows you to personalize design to suit your brand preferences. Reduces customer support calls by up to 80% You don't have to answer frequently asked questions or copy and paste the same information into a chat ticket or chat. Your customers can help themselves. There is no need to set up complicated chatbot sequences. Users can easily search keywords and phrases using the help widget.

Your Confluence content can be displayed on the internet as a customized help center. Confluence allows you to quickly create and customize help centers. To create a brandable and responsive help experience, you can use custom colors, images, navigation, layout, and navigation. Confluence allows you to create documentation and present it as a help centre. Use custom URLs to make the help center a part of your online presence. Web developers can create custom experiences with full theming control. You can quickly create custom sites using the included tools. Scroll Apps for Confluence allow teams to modernize the way they author and manage content. Backbone Issue Sync allows Jira users to collaborate across departments and B2B borders.

Talisma Knowledgebase empowers customer service staff by giving them instant access to critical information at the heart your operations. This will reduce operational costs, improve business efficiency, and grow your business. Talisma Knowledgebase allows service and support teams to continuously capture, create, refine and refine knowledge solutions as part their daily workflow. Once solutions are approved and uploaded to the knowledgebase they are immediately available for sharing across functional areas and multiple channels including email, chat, phone, and the Web. Users can easily tailor content delivery for different audiences by using content rules and branded templates for knowledge articles.

Customers expect prompt and efficient service when they have critical questions for your business. This is true even if they are dealing with virtual agents. Knowledge Assist is an artificial intelligence and machine-learning tool that helps agents in your contact centre resolve customer issues quickly, accurately, and consistently. Knowledge Assist integrates AI-driven knowledge bases into virtual agents' desktops and contact centers to provide up-to-date, accurate and helpful guidance. Our solution allows agents to understand customers' intent, provide consistent answers across channels, build trust, and drive customer conversations. Knowledge Assist uses AI technology to empower contact center agents with accurate and relevant information in real-time. It blends well-crafted responses, integrates with relevant data sources, and can read documents and internal websites to build an evolving knowledge base that gathers the most relevant information.

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

Use a private ChatGPT support platform to maximize the potential of your content. Korra revolutionizes how customers access support. It uses advanced NLP to understand complicated queries and delivers context-aware results that are sourced exclusively from your content. Customers can expect accurate answers that are highlighted or time-stamped in the results. Experience a more intelligent, efficient, and constantly improving AI knowledgebase that keeps up with the ever-changing needs of your organization. Create your automated, confidential AI Knowledge Base in seconds. Korra can handle all file types including video and learns only from the files you share. Create, brand and launch your AI Chat Support experience in seconds. Korra can be accessed from any device and at any time with 3 powerful deployment options. Search results are displayed in a traditional knowledge base style with a dedicated URL for support.

Rake replaces LiveChat, and other similar chat apps on the internet. Rake replaces Slack, and other similar work messaging apps. Rake is an infinitely searchable, connected chat and messaging platform. Rake is omnichannel-first to allow you to connect with everyone. Live chat on your website can increase lead conversion by as much as 4x according to studies. Rake's customizable chat widgets are easy to implement on your websites and landing pages. They require minimal javascript and don't slow down website load or performance. Plugins are available to most popular CMS and eCommerce platforms. Live visitors to your website can be viewed. This includes visitor geo-location, session duration, page viewed, page viewed, and other useful statistics. When the time is right, create a custom invitation for chat.

A great knowledge base begins with a great tool. Build a help center that is efficient in minutes and not months. Quickly setting up a knowledge base for customers allows you to provide preemptive support. This frees your team from handling critical cases and increases customer satisfaction. Manage multiple help centers using one dashboard. Find out how to create a help centre the easiest way possible. Focus on writing quality articles, rather than worrying about their layout. Content can be diverse, such as images, videos, audio files, and files. Link to other articles within your help center without leaving the editor. Automatically receive suggestions from your help centre, tailored to the current page and behavior of the user. The widget allows customers to link and open content from the help center without having to leave their current page. Maintain and organize FAQs within your help center to display easily on your website. This replaces static FAQs that are hard to update.

Heyday, an AI-powered research assistant, resurfaces content that you have forgotten about using enhanced search results, article overlays and a knowledge base that fills it automatically. It takes 20 minutes to search for an article that you haven't read before you give up and it doesn't appear in your search results. Heyday automatically saves pages that you visit and resurfaces them with relevant results. You can also surface content from previous research alongside Google results. No more trying to remember where you last saw something. Heyday can resurface documents, messages and files, emails, newsletters, files, notes, presentations, spreadsheets and tweets. Install our extension to integrate your apps. Heyday will then resurface any content you have forgotten about in a matter of seconds. Heyday encrypts all your data so that you are the only one who can see it. Heyday is a $10/month, paid-only product. Our only incentive is to protect you privacy. Quick and easy setup, 14-day trial without credit card, no credit card needed

Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks. GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience. Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations. Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization. GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT. Elevate your communication efficiency and redefine knowledge management with GoSearch.

Slack allows you to access all the knowledge of your company. DataQA is a Slack-native knowledge manager app that allows teams to tag, save and bookmark information within Slack. Access to information is more productive, accountable and helps employees onboard successfully. Bookmark important product discussions, screenshots, explainers. Keep track of all links and content about companies and market trends. To help new members, save frequently asked questions. Follow your interests and receive digests so that you don't miss any. You can save frequently-asked questions, screenshots, and important discussions. Enhance the onboarding experience for senior employees and new members. You don't have to leave Slack, or rewrite any content. This app is unlike other apps. DataQA works on your current flow.

Oracle B2C Service offers customers innovative and prompt service through the channels they prefer. This set of unified customer services solutions leverages AI (machine learning) to speed up repetitive tasks so that service teams can focus on providing expert, tailored customer service. Provide flexible, personalized customer service via a variety of digital channels. Your customers can access a variety of self service options to help them find the answers they need quickly and in a way that suits their needs. Customers will appreciate the conversational, AI-driven interface that provides instant answers. Integrate service into your website so customers don't have to search for help. You can offer customers the option to chat or search for answers on your website.

All your knowledge and learning can be found in one place. Sana is an AI-powered learning platform that empowers groups to share, discover, and harness the knowledge needed to accomplish their missions. Blending live collaboration sessions with personalized, self-paced courses gives everyone a more immersive learning experience. All from one platform. Sana Assistant can generate questions, explanations and images from scratch, which lowers the barriers to sharing knowledge. Interactive quizzes, Q&As, stickynotes and reflection cards, as well as recordings, can help anyone keep the energy up and engage. Integrate Sana into all your team apps to make your entire company's knowledge searchable within 100ms. Github, Google Workspace (Notion, Slack and Salesforce), Github. You name it, Sana can query it.

Terkel is a Q&A website that transforms questions into articles with expert insights. Thinkers from Google, Harvard, Airbnb, and other organizations answer questions to get their insights published on sites such as Zapier, SCORE and GoDaddy.

Your users can submit a web-based ticket. The information will be saved in the administrative area. Your staff will be notified. Our customer support software includes a powerful knowledgebase feature to educate your customers. You can allow your customers to send an email to us with any questions. The software will automatically pull the email from them and create a support ticket. Your customers will have the ability to request a live chat via your website. Chat icons can be added to any page on your website to let users know that you are available. You can also start a chat with users of your website. The Omnistar Knowledge Base package gives you all the functionality required to create a quick, simple and functional knowledgebase solution for your customers. It is also easy to administer.

Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.

Slack allows you to manage your knowledge quickly and easily. With our Slack sign-in, quick slash commands, and Slack actions, you can build your team's knowledge base without ever leaving Slack. You can create handy reference materials by combining multiple sources of data and information into one Kipwise Page. Kipwise updates source files in real-time, so your knowledge base is always up to date. You can perform searches across all of your integrations in seconds, reducing the time spent searching across multiple sources. No matter what tool or system you are using, you can instantly access your team's knowledge. Our browser extensions and the Slack search command allow you to instantly access your team's knowledge without interrupting your work flow. Our web editor allows for real-time collaboration, allowing your team to edit the same page simultaneously. Smart, integrated workflows such as our internal Q&A feature make knowledge sharing a team goal.

Oracle Knowledge Management delivers consistent, efficient information across all channels. With its superior search capabilities, the solution speeds up issue resolution for agents in call centers and helps customers find the answers that they need to improve customer satisfaction and loyalty. You can speed up the development of information to support customers and call center agents. You can quickly create knowledge articles and other materials using an easy-to use authority tool and rich media support. Easy-to-use, point-and click custom templates allow you to create announcements and news, FAQs, guides and more. To build the best knowledge repository, you should use a wide range of content contributors. Your subject matter experts can view, comment on, or approve updates using a workflow engine that efficiently manages content creation.

Collaboration and knowledge sharing can speed up the process of onboarding new talent. Use integrated cyber knowledge to reduce time spent on knowledge management, asking and answering questions, and reduce the amount of time it takes to do so. From day 0, collaborate and align. A transparent and aligned delivery process to accelerate readiness. Single points of failure can be identified and addressed before they cause employee attrition. High-availability backup of your organization's cybersecurity configurations and decisions. Get to know your colleagues and share your insights. Your own organizational collaboration network will help you move faster. Find community-shared cyber content that you can reuse and enhance for your own cyber programs. Live collaboration with contributors to stories, chat, or live sessions. Keep your team updated on the status of content, tasking, and commentary.

Klutch is for teams who want to work together, organize company information, save time answering repetitive questions, and hire new members. Short, easily copyable answers that will help you avoid repeating yourself to customers. Long-form, important company information that is shared with individuals, teams, and the entire company. Klutch's canned answers can help you share your valuable information with your customers and colleagues. You can make it easier to find what you need with categories, tags and permissions. You can work together in real time on your documents, or leave a comment for others to see later. You can choose from dozens pre-made templates, or you can create your own for you and your coworkers to use. You can share your published pages or drafts with users, groups, or the entire company. You can organize your pages and drafts in designated folders that you can customize so that nothing is lost.

Our AI-powered software allows companies to capture, centralize and structure, nurture, share, search, share, export and share their knowledge. This includes sales content, technical know-how, and general business knowledge. Quandora Question & Answer allows companies to share their knowledge in a safe, simple and enjoyable way. Quandora can either be used in a department or within a company. Technical people face unique learning challenges. They have to deal with changing technologies and dispersed teams. All this while working in a fast-paced environment. Our platform allows teams to ask questions, share their knowledge, and learn from each other. You can share knowledge about the issues that matter to your sales, customers, culture, management, and other areas that transcend hierarchy, location, or departmental boundaries. Learn from your colleagues, the experts.

Starmind is a platform that connects employees to the best knowledge in your organization. It's powered by AI and made available in real-time. Starmind is more than other solutions that help communicate and document knowledge. Starmind uses AI to create a real-time network that shares knowledge and expertise. This ensures that your teams have the most up-to-date, accurate information. Your teams can focus on the important work by having one platform that provides instant answers, expert knowledge, and up-to-date information. You can make sense of the data that you already have. Starmind's AI uses the millions of data points that your teams generate every day to analyze them and create a network of knowledge in real time. Quick responses and quality answers are guaranteed when questions go to the right people.

Smarter knowledge management results in better customer experiences and more efficient call center operations. Customers and prospects can be met at the beginning of their journey via the Internet. Customers will feel like experts when they can find answers on their own via any channel and at any time. Customers who contact you will find it easier to reach you with expert knowledge and crucial insights. Smart knowledge management with NICE CXone Expert makes it easy for consumers to find the right self-service answers. Expert is part of the CXone cloud native platform and optimizes your organization’s content to improve customer journeys. Expert starts at Internet search and extends across web pages, bots and digital channels. Your customers will be empowered with the most relevant content to help them succeed in self-service. They will also receive faster, more accurate and reliable agent-assisted answers that are less time-consuming than calls and transfers.

Ask any question in natural language and receive a concise ChatGPT answer. No more time-consuming keyword searching across multiple sources, or skimming through long articles. ASK's tagless AI technology analyzes communications from customers, revealing their voice in a single sentence that shows you where to focus. We use best-in class security practices to protect your data and ensure it is in line with privacy policies. You'll be up and running within hours. No tagging, no ontologies, no content mapping. Our AI handles everything. We integrate with communication platforms, workspaces, project-management platforms, customer ticketing, knowledge bases, and more. We've got your back, no matter what you use.

Jinbox helps financial institutions and solution providers optimize and automate sales, procurement, and innovation processes. Jinbox Knowledge Management Platform allows you to extract knowledge from sales data, present it at the right time, and reuse the generated knowledge base in order to accelerate your next sales cycle. Jinbox Knowledge Management is a one-stop solution that enables sales staff to streamline their processes and build a company's knowledge base. It taps into the enterprise data lake and transforms data into knowledge using AI algorithms. To efficiently answer client queries, mobilize your internal resources and data. Automate the creation of a structured knowledge base. Empower is a tablet app and a digital platform that uses an innovative approach to generate urban layout scenarios based on residents.

InstantKB is a simple but powerful help desk that helps busy businesses streamline, deliver great customer service, and reduce costs. You can deliver amazing customer service on every support channel quickly and easily. InstantKB combines all your inbound queries from email, live chat, phone and Facebook to give you a single view that helps customers. Customers can suggest answers from their knowledge base and create support tickets to reduce inbound. Customers can search your knowledge base articles, files attachments, and user comments quickly. InstantKB can be tailored to your corporate identity or web site by working with each customer. We'll get in touch with you if you buy an InstantKB cloud or on-premise license to discuss how we can help your design.

Intelligent learning tools allow you to centralize knowledge, create and share content and deliver instant answers. Basewell is an online learning platform that was designed for the way people learn and work in today's world. Learning tools are designed to complement in-person learning experiences, not to replace them. Force teams to rely on gut feelings and guesswork when they are away from their desks or each other. Basewell solves this problem by centralizing information, generating dynamic content and answering questions within seconds, instead of days. Content creation using generative AI, file integrations, and more. Knowledge gaps, blindspots, and issues (before your team is affected) Handcrafted to be fast, intuitive, and powerful. Tags help you to route the right content at the right time. Ideal for structured training, such as during onboarding. All your manuals and spreadsheets. All you need is a global internet connection.