Alternatives to eMunicipality

Jotform has been trusted by more than 18,000,000 users around the world. It is an all-in one platform that provides powerful tools for data collection and management. You can create digital forms and surveys for any business without any programming. You can create your own form or use one of the 10,000+ pre-made templates. Advanced features such as conditional logic, autoresponder email, and 100+ integrations to popular apps allow you to go beyond the basics. You can make the most of your data with Jotform PDF editor, Jotform Report Builder, and Jotform Approvals. Turn your responses into PDFs or visual reports. Jotform allows you to collect the data you need in order to grow your business. Create an online store with Jotform Store Builder — no coding required. Sell products, services, and subscriptions; collect donations; and receive payments through one of our 30+ supported payment gateways.

ACCEO Municipal is designed to improve citizens' access to services. It provides all the necessary solutions for efficient municipal management and meets every city manager's needs. The ACCEO Municipal software suite allows cities to manage everything. It includes centralized accounting modules, asset and property data, cutting-edge recreation management tools, tools for city clerks, and tools for managing established rules and procedures. Explore the full range of functions and features offered by ACCEO Municipal. PG Solutions software solutions will help you bring your municipality into the digital age. PG Solutions has been a leader in innovation and success for municipal decision-makers for more than 40 years. Explore our diverse product ranges that are tailored to meet the needs of your community. Let's work together to develop your municipality!

Government Made Simple - For citizens, staff, and elected officials. GOGov is used daily by millions of citizens in more than 200+ local governments. It includes solutions for Citizen Requests and Citizen Notifications as well as Online Permitting. Visit GOGovApps.com for more information.

FAMA SMARTcity was created specifically for local government. This tool can be used to manage the various areas of city management through a central information core. Collects data from all the sensors and systems that serve the city. A powerful dashboard for public managers. Platform integrated with the APIs for the cities. Integration with the viewer allows visualization of information from other sources on a GIS map (Big Data, IoT and municipal databases, social media, etc.). The communication channel between citizen-administration-external suppliers/local police, which streamlines processes and optimizes the management and resolution of incidents. Transparency in administration towards citizens, allowing for information about assets, maintenance, investments, and so on. They are available. Greater participation of citizens in maintaining assets and improving quality of life in their community.

TownController, a web-based software application that streamlines applications, permits, building inspections and planning, is available. All in one, you can schedule meetings, manage meeting minutes, post minutes to the public-facing website of your municipality, and even upload approved minutes. The citizen access portal allows citizens (public) to submit, manage, and even pay online for their applications. Sharenology's TownControllerTM software allows municipalities to track, automate, report, and track applications, permits, board meetings and building inspections. All of your application data in municipal format can be saved as PDFs. They can also be securely backed up to any location you choose, including your existing server via FTP, or to various cloud storage providers such as Dropbox, Google Drive, and others. Municipalities can access their data and download it whenever they want.

CityView is a comprehensive software package for community development and municipal management. CityView facilitates a paperless process, which reduces the time it takes to issue permits and cases, eliminates redundant work and increases productivity. CityView provides a complete suite of software to assist with development, code enforcement and licensing, as well as other regulatory services. Online processing and payments from citizens or contractors, combined with comprehensive permitting, inspections and reviews, approvals, and review and approvals reduces time, cost, and errors. This will help you engage your constituents. Automate and streamline your permit approval and issuance process. Reduce paper waste and save time for your contractors.

AccessE11 is the software of choice by local governments to engage their residents and improve services to them. AccessE11 manages interactions between residents and their municipal government. AccessE11 has over a decade's experience working directly with municipal governments. It provides powerful software for service request management and Citizen Relationship Management to automatically translate citizens' requests into quantifiable action. AccessE11 offers a suite public web portals, a rich workflow engine and is the tool to use for enhancing communication between your staff members and the community that they serve. AccessE11 is committed to partnering with its extensive list of small and medium-sized municipal clients, sharing years' worth of expertise and best practice to deliver outstanding service requests management and enhanced engagement of citizens.

Revize websites include Citizen Engagement Web Applications, which allow residents to become more involved in their local government and take part in the decision-making process. This is a different approach to government design. We are a group made up of people from diverse backgrounds who work together to create something that doesn't exist. Revize was the first company to offer responsive web design for government websites. Communication is at the heart of everything we do. So that there are no unpleasant surprises, the initial meetings establish client expectations and needs. Together, we establish the navigational architecture and prioritize which items should be accessible from your home page. We need to learn as much about your community as possible to create a website that reflects your city. We spend time researching your city's demographics and shopping districts, as well as downtown, parks, and other places of interest.

Revize's websites include web applications for citizen engagement that allow residents to become more involved in their local government and community. Revize provides an interactive online form app that allows residents to submit any type of application, such as permits, dog licenses and starting or stopping their water service. The forms are sent to the departments concerned, with status updates and full tracking available. The app allows residents submit any request and track the progress. The staff can also create any number of forms with this app. This app allows you to upload agendas, packets for meetings, minutes of meetings, proposals for review and more into one area of your site for easy access. The previous agendas and meeting information is archived for each meeting to allow quick access at any moment.

GOV BUILT PLATFORM Tomorrow's government is built today. Software licensing and permitting for the next generation. We collaborated with government employees, citizens, contractors, and other stakeholders to create a best-in class software platform that will help the future government be built today. Online registration is a secure way to fill out building permits, license requests, and applications. Our customizable workflow and approval system streamlines manual tasks, saving agencies, business owners, citizens hundreds of hours each year. Our online form builder is customizable and allows constituents to enter licenses for contractor, business, mobile food vendor, or other types of licenses online. Our web interface makes it easy to track, renew and interact with licenses online. This web interface is rich in features and allows you to create custom reports, dashboards and ESRI maps. It can be used to create and share dynamic, data-rich, reports via PDF, CSV and other file formats.

Smart city application that places the citizen at the center of the ecosystem through simplified exchanges with elected officials. Massive urbanization is a real challenge in terms of economic, social, and logistical terms. Our environment is a minefield of data that isn't or very little used due to a lack communication and interactivity. The city of 21st century will exploit this data and facilitate communication between citizens and elected officials. Citizens must become active participants in public life, and have a positive impact on the future of their city or region. Collaboration between citizens and municipalities is an asset for the development of a city. This new approach to inter-citizen communications, combined with the opportunities provided by the processing data, gives visible results on the "state" of a municipality. It can be customized to meet the needs of the territory.

Smart cities who want to improve their management and connect with their neighbors will find this a great tool. The platform allows citizens to use a mobile app to answer questions about possible infections. Based on their responses, the doctor can validate or confirm them. A ticket typology can be set up so that citizens can notify the authorities via the mobile app that they may have been infected. You can allow infected citizens to use the mobile app to report any "x" time they are away from their homes to the municipality. Geolocated tickets will be used to verify the validity of the notification.

A hassle-free communication platform that allows citizens directly to report incidents to the public official responsible. We work with governments to respond quickly and efficiently to citizens' concerns. All citizens have access to a free mobile app that allows them to report incidents and follow up on them in real time. We track the frequency and accuracy of your data to improve government workflow, reduce emergency response time, and increase overall productivity. Download Ctzen, take photos, choose a location, and send it to your local council. Report all the issues that concern you. Let's improve our city. We are passionate about delivering an intuitive product that citizens can use without any problems. No excuses. Download our apps today and make your community a better place to live.

Innovative Asset Management is key to becoming a Smart City. MaintStar's Municipal Asset Management Software will take you from Good to Great. The Public Sector requires high-end technology solutions in today's "Do more with less" municipal environment. MaintStar's Public Works Municipal Asset Management Software makes it easier to organize assets, track work and spend smarter with MaintStar.

A "Whole City App" connects citizens to all the services, resources, and information the city has to provide. A "whole city app" will allow you to access all the city's services, including 311 issue reporting, event calendars and business directory, paying your bills, finding parks and facilities, and more. The screen space on our mobile devices is the most valuable real estate in today's world. Every day, those few inches of space are being fought over. It is foolish to expect citizens to download multiple apps in order to access services within a city. The "Whole City App", which is a mobile tool that brings city hall to your citizens' fingertips, can be a powerful tool. Your city is now in the hands of citizens. Engage on a deeper level. App users can report issues, request services, or provide feedback on important decisions.

Your users can create the homepage that best suits them. It is easy to see their areas of interest and which features they use most often. Create content and a tree structure that is adapted to your user types. Examples include residents, visitors, newcomers, parents, seniors, and many others. You can offer the same experience to different audiences with the same level information. Our apps are multilingual! Your mobile application will retain the graphic charter of your municipality and adapt to the mobile format (logos, colors, coats of arms, etc.). Your mobile application will be updated free of charge to keep up with the changing needs of your citizens. Your mobile application for your city will be available on both Android and iPhone. Your mobile app automatically retrieves news and events from your site. We also automatically retrieve all your Facebook feeds.

CitySuite was developed to offer a new type of software to the local government markets. Our CitySuite Software allows you to manage your Sales Tax, Utility Billings, Financial, Payroll and Community Development processes. We also provide technologies that allow customers to self-service via our Citizen Access Portal. CitySuite is a web-based Enterprise Resource Planning software that has been organically developed with cutting-edge technology. Our software components can be integrated with existing systems and work seamlessly within the municipal customers' enterprises because of our flexible and open approach. Many local governments and utilities hire us to replace their entire legacy Enterprise Resource Planning systems (ERP), while others use our services to add modules to their existing systems.

TEKConnectGov is a custom software for municipal government that helps your city to perform tasks efficiently and serve your citizens more effectively. TEKConnectGov offers a variety of modular options that allow you to choose only what you require. Citizens can pay, track and apply for permits online. Property-specific notifications and complaints can be managed, tracked, and issued. Citizens are the greatest asset of your city. This tool allows them to be a part your team. Asset management can reduce downtime and repair expenses for city assets. You can enter, approve or reject time anywhere. Our online reservation portal allows you to make the most of city facilities. You can manage nuisance calls, track them and issue them by person or property. Our team of experienced professionals has the knowledge and experience to help you improve efficiency, reduce paperwork, and empower your municipality. Our public-facing web portal is seamlessly integrated into your city's existing website. The user-centered design of the application makes it easy to use.

Innovative citizen request management solution for municipalities. QScend Technologies, Inc. is a leader in web-based software designed for local and county governments. Our citizen request management software is used by hundreds of government agencies and call centers across the nation to improve citizen service, increase efficiency, effectiveness, re-engineer processes and measure performance. We are the preferred provider for CRM/311 software in America.

Law enforcement needs innovative technologies to keep up with the demands of America's more than 320 million citizens. There are thousands of towns and cities that need protection in the United States. The Advanced Public Safety (APS), a division of CentralSquare, develops state-of the-art technologies for law enforcement. They are committed to delivering products they can rely upon in the future. APS partners with law enforcement in order to ensure that they have the best tools to perform their duties efficiently as they serve citizens and property around the clock. It is easy to use - The eCitation form automatically populates driver and vehicle information. Officers can quickly complete the form using the navigation and issue citations in minutes. Officers can electronically sign the form using the signature capture feature.

Our integrated communications solution will help you connect and engage your citizens with ease. You can easily communicate with citizens interested in your services, and motivate them to take action. Granicus, unlike other options, provides an instant network of 300 million citizen subscriber - leading massive audience growth and stronger involvement. Deliver custom messages based upon demographics, location and interests. Posting across email, text messaging, and social media with just one click will increase citizen engagement. We offer 150+ integrations out-of-the box with commonly used third party systems and services. We can quickly build new integrations to connect with niche systems.

Discover the community insights that will help you make informed decisions. CitizenLab's community engagement platform makes engaging with residents easy, allows governments to manage their input, and allows them to make informed decisions all from one place. CitizenLab's mission aims to strengthen democracy by making public decision-making more inclusive and responsive. We have made our platform safe for you and your community. The platform is built on transparent, two-way conversations. This leads to increased participation and greater community trust. Your CitizenLab engagement specialist will help you design impactful projects, from start to finish. It is easy to use for admins and residents alike. Text analytics highlight trends, keywords, and sentiments from open-ended community input.

Discover illico, the city management software that integrates multiple channels. illico is the most popular public-sector solution that transforms municipalities into smart cities. Public sector teams can accelerate processes, simplify content management and improve community engagement with built-in workflows and multi-channel support. illico empowers cities to provide accurate, fast service from any device. This increases citizen satisfaction. The ability to deploy a fully integrated service that is easy to use and learn, with all maintenance and support included are additional benefits. illico is backed by NeoLedge expertise and innovation. It allows cities to concentrate less on technology and more upon strategic growth.

CivicPlus Process Automation and Digital Services provides everything you need to offer citizens convenient, easy-to-access ways to do business with their local government at a price that fits your budget. Our low-code tool makes it easier than ever to automate online services. Stop fumbling around with paper. Connect your critical software systems instead to automate and simplify your daily processes. Citizens can access services online, pay their bills, submit applications and licenses, and much more. Online services for your citizens and staff will make business easier. We know how difficult it can be for local governments to move into the digital world. Clients average 20% increase in revenue. We have over 150 pre-built templates that are ready to customize and deploy immediately. Get your most common citizen requests and staff requests online quickly.

To design services that meet the needs and interests of your customers, harness the power of the customer voice. To drive positive change, you must understand the customer experience across all channels. Streamline customer interactions, including complaints and FOI requests. We can help you create a strategy that will transform customer and community engagement. We assist public service organizations in creating opportunities for meaningful, positive citizen engagements that result in real change in people's life. We work with a variety of organizations, including local authorities, housing associations and national transport agencies, county cop forces, government agencies and public body, education providers and the NHS. GovMetric is much more than a technology platform. We have over seventy five years of combined customer and citizen engagement experience. We are not content to be just another supplier.

Hayden AI's sensors and software are used by the world's most innovative cities to improve their urban mobility and quality-of-life. Technology-first approach to traffic flow and road safety. Our AI-powered perception systems and citizen app can transform public and private vehicles into street sensors. By combining mobile sensors with citizen-driven information, you can create a real-time digital twin for the city. Accessible digital tools enable stakeholder and community participation. Hayden AI helps cities create safer, more efficient traffic flows. It also addresses the real issues of fair mobility. Find open positions and solve complex AI problems. Hayden AI's patent-pending suite of perception systems for city fleets can automate complex processes and improve public service. Clear congestion to improve traffic flow and road safety.

Our unique platform for online inspections and permitting is easily accessible and can be adopted. This platform makes use of the internet to speed up the process at the local level and increase revenues from permit filer convenience fees. Permit filers are eagerly willing to use the system and pay a small convenience charge. This will allow them to save time and money as they won't have to travel to town halls during their workday, spend gas, and wait in line. We are here to help your citizens get the affordable service they have been asking for.

Together, create safer communities by building a stronger partnership. A vigilant citizen can save lives by taking a photo of an incident or giving a tip to the police. 365 Community engagement tools allow citizens to anonymously provide critical information to law-enforcement agencies directly from their smartphones. The app instantly passes information from citizens directly to law enforcement, helping agencies save lives and solve crimes faster. The app allows agencies to alert citizens about important safety and crime updates and ask for information in order to solve crimes faster. Allow citizens to report non-emergency incidents directly from their homes. Online portal that is easy to use streamlines the submission of reports and reduces paperwork. Report submissions are synced with RMS to assign officers and follow up.

ClearGov's mission is to create a community of modern, transparent, and data-driven governments. ClearGov offers a complete suite of cloud-based, turnkey solutions that help local municipalities improve transparency, budgeting efficiency, and engage residents. ClearGov's award winning platform is currently being used by hundreds in 26 states.

Digital procedures that are easy to use and drive operational excellence can be accessed by drag-and-drop. In seconds, you can create and deploy mobile enterprise-grade procedures. Create unlimited smart procedures with no code to convert existing paper checklists into digital forms. No internet connection required to perform complete inspections. Smart logic and active alerts can streamline your processes. Use AI to extract valuable insights from your data. To quickly find answers, you can export professional PDF and Excel inspection reports. Connect existing systems to pull and push data in real time.

Our cutting-edge cloud-based Land Management and Permitting Solutions meet real world needs. MaintStar's Land Management Systems eliminate bottlenecks between citizens and governments. Automate the critical tasks of Permitting, Planning & Zoning Inspections, Licensing, Code Enforcement, and Licenses. Open architecture allows you to interface with multiple systems. Our centralized database will allow you to share information with all departments and improve communication between agencies offices and other parties. MaintStar’s Land Management System Software seamlessly integrates into MaintStar’s Enterprise Asset Management software.

SecurManage, a web-based software program, provides all the tools staff need to manage a variety organizational structures. This includes residential community release facilities and day reporting centers, secure prisons, jails, juvenile detention centres, secure prisons, secure prisons, secure prisons, jails, juveniles detention centers, therapeutic drug treatment programs, work release facility, and many more. We are available in all facilities, regardless of whether they are Federal BOP, State DOC or Municipal Programs. Our application tracks and manages every aspect of a resident's stay at your facility. It was designed to keep them fully monitored from the time they are accepted and entered the facility until their release. An online database that tracks and reports all aspects of a resident's client profile, including their pre-trial and sentencing information and parole and home confinement details as well as fines and court costs, case management, risk assessments and other information, is available.

Governments of all sizes can use GovWell to streamline processes, modernize services for citizens, and improve transparency. Mark up documents and save them to projects without ever leaving your browser. You shouldn't need to change your workflow to fit the software. GovWell is adaptable to almost any government process. Reduce busywork and gain time back into your day. GovWell automates processes, reduces paper, and allows you to work from any device. Online access to permits and licenses is made easy. You can also schedule inspections and check the status. Your community will be delighted by the intuitive interfaces. All GovWell modules are seamlessly integrated. Start with one module and add more later. Reduce turnaround time, eliminate paper and make it easier to build in your local community. Simplify and streamline the development process. Maintain a safe, attractive community through easy case management and inspection tracker.

Finance professionals in local governments are responsible for managing multiple revenue streams, community education, and relationships. They also have to manage the technology and processes necessary to bring them all together. The right software provider can make a big difference in your ability to manage revenue collection, customer service, long-term fiscal planning, and overall financial management. HdL Prime is a powerful platform that was built to meet the needs of municipal revenue administration programs. HdL Prime supports local revenue programs such as lodging taxes, tax, and business licenses. This makes it easier for local governments to navigate the complex world of municipal revenue programs. HdL Prime is a cloud-based platform that provides convenience, accessibility, and state-of the-art technology for municipalities and their communities.

We have reimagined the local government software market with purpose-built solutions, the possibility to test every product before you buy, affordable monthly subscriptions, rapid implementations, and a variety of pricing options. TownCloud is the answer to modernizing, simplifying, and speeding-up your local government workflow. TownCloud Revenue eliminates the need to run recurrent batch processes or update spreadsheets. Don't waste time with buzzwords. Connect with your citizens. TownCloud Engage makes it easy to connect with people. To ensure that you are available, we follow the Americans with Disabilities Act guidelines. Transparency tools built into our system build trust with citizens. It is easy to do business because the functionality is clear and concise. Agenda allows for easy and efficient creation, management, and distribution of minutes, packets, and meetings. You can publish your information in one click. Flexiblely display data for your local residents with unlimited views and categories.

New World™, ERP helps cities and counties across the country improve their citizen services and operate more effectively. We offer quick access to information, simple reporting, and time-saving work flow to help increase financial visibility, make informed decisions, and ensure accountability. All aspects of local government finances can be consolidated into one application. General ledger includes chart accounts, encumbrance accounts, accounts payables, budget reporting, journal entry processing, month-end processing and system administration. Automate tasks, streamline the licensing and permit processes, and provide a comprehensive parcel-management system. All related information can be tracked and accessed from a single interface, including blueprints and maps, permits, activities of code enforcement, address information and historical information.

Connect the dots to get accurate information from your municipality. Transform information collection and maintenance across all municipal departments to improve workflows. There is no one solution that fits all needs. Instead, build a custom solution for your specific needs. TownSuite Desktop apps offer robust, enterprise-grade applications that can be used in your municipality. TownSuite can be used in all departments of your municipality. TownSuite will keep your informal communication intact. This is just a partial list of frequently used features. TownSuite Web Apps leverage the coverage of our Desktop Apps to provide more functionality for your staff, and your stakeholders, even while they are on the go. Our Web Apps provide more detailed information through applications that can be used in every municipality. TownSuite Mobile Apps complement our Desktop and Web Apps perfectly.

Website and citizen engagement tools that will help you build a better neighborhood. You must communicate in a way that citizens want to engage your community and make them a trusted source of information. CivicEngage®, has everything you need to effectively inform and empower your citizens. All at a price that suits your budget. You can eliminate the hassle of disconnected systems or inaccurate information and instead streamline your processes in one place. It's easy to stay connected with a mobile responsive website that offers a variety of tools for reaching your citizens. Each department can manage their own updates, making content easy to reach your citizens and staff. We understand the challenges you face in keeping citizens engaged. Look beyond the attractive CivicEngage websites. Our all-inclusive CMS software provides extensive functionality for all areas government, including agendas, calendars and bids, news, facilities, etc.

You can quickly add rotational shifts using simple to powerful repetition types or add shifts and make adjustments on a daily basis, as needed. Members can submit their availability and sign up for shifts. Aladtec integrations connect Aladtec scheduling information to external applications (such as reporting and dashboards, employee performance, etc.). This allows for faster data entry and saves time. Quickly generate reports like scheduled time and payroll as well as reports using custom forms. Reports can also exported to meet specific reporting requirements. Aladtec's messaging tool can help you improve communication within your company. You can send emails and texts to individuals or groups, ranging from coverage requests to system messages. Maintain personnel data from emergency contact info to licenses/certifications. You can customize user settings and track time with or without system accruals. Our highly-skilled in-house staff offers unlimited training and support via chat, email, or phone.

The way you do business is changing. It is crucial to be able to communicate virtually with citizens, business owners, and contractors. Find out how citizenserve can assist you. You can enjoy a stress-free, organized, and intelligently comprehensive licensing renewal and application process. Imagine code violations never falling through the cracks and inspectors having full mobile access. Online permit applications, processing, and payments from contractors and citizens can be done. Streamline and simplify the application, review, submission, resubmittal and public notification processes. Automated acceptance and routing of online citizen requests to the correct department or person.

Smart city solutions can be anything you want them to be. From lighting that conserves energy and improves visibility, to traffic analytics and monitoring that keep pedestrians and cyclists safe, smart city solutions can be everything you need. Verizon can enhance your knowledge of your community by using the most recent technologies. You can gain a better understanding of your community through improved data, enhanced insights, and a better connected infrastructure. Decision makers are better informed. Better allocation of resources. Citizens are better served. The city is smarter. Connected Smart Cities and Communities solutions harness and analyse data using a tightly-woven portfolio of wireless networking technology. Data is collected at the edge by sensors and devices.

SWARCO has many decades of experience in modern traffic management. They help cities and communities around the globe to make their transport systems more efficient and reduce emissions, and improve the quality of life for all citizens. Modern traffic management does not only improve traffic flow and safety, but also considers the whole picture of mobility. We are experiencing a paradigm shift thanks to the increased use of digital technologies and real time traffic data analysis. Two main problems that have plagued traffic management since its inception nearly 300 years ago are congestion and safety. They are still a problem to this day. Modern traffic management solutions use digital technology to monitor and control various types of traffic. Traffic management systems are designed to improve traffic flow and safety as well as solve other problems like air pollution, noise, and environmental impact.

We assist transit agencies in updating their legacy fare collection systems and CAD/AVL systems. This helps improve efficiency, increase ridership, and provide excellent service with best-in-class, custom-branded apps. Modeshift is an American company that focuses on small and mid-sized towns that are often overlooked by larger tech providers. Smart public transit experiences include mobile ticketing and trip planning all in one app. Intelligent transport systems are more popular and more satisfied because they work. We help agencies achieve higher adoption rates and a higher fare collection rate. Data-driven decisions can be made for all aspects of public transit. Optimize the system using real-time insights and save valuable resources. Make public transit the preferred mode of transportation in your community. You can create a seamless user experience.

Elsinore Valley Municipal Water District uses Infor CloudSuite Financials for its key financial processes. EVMWD was unable to make the right decisions under its old on-premises general leadger system. EVMWD uses Infor public sector software, CloudSuite Financials' intuitive user interface and streamlined workflows to increase its dollar and resource efficiency. Elsinore Valley Municipal Water District was able to streamline key processes such as grant management and project cost accounting with Infor CloudSuite Financials. This is critical for an entity that receives six-figure grants. Mobile capabilities were also possible by moving to the cloud.

Verint®, Case Management Professional™, is a cloud service that enables use cases for Citizen Engagement and CCaaS. Citizen Engagement Verint®, Case Management Professional™, automates customer/citizen interaction across assisted and self-service channels. This allows engagement across hundreds of city/local government services while maximising the opportunity for self service. The solution allows users to achieve a greater channel shift in the top 10 services based on volume and a higher percentage for service requests that are completed on time. CCaaS Verint®, Case Management Professional™, enhances the capabilities of CCaaS Desktops with intelligent scripting. Agents can log requests, resolve account queries and more from a single integrated desktop. The requests that are logged can be managed according to the SLAs. This application helps customers increase their First Contact Resolution (FCR).

Easier collaboration, faster transformation. Learn how AI and IoT technology could bring positive changes to your organization. Improve communication between the government, citizens and other agencies. Transparency and public trust will be improved by providing faster responses to all city problems. A single platform allows you to see all information in your organization. This allows leaders to identify data correlations, conduct seamless integrations, manage issues, and monitor the mobile workforce in real time. AI computer vision can improve CCTV systems, allowing them more than just to record but also to perform other functions such as vehicle and human recognition. AI and IoT technology can help improve traffic flow. Traffic congestion can be reduced and mobility improved while on-ground personnel are more efficient. Your on-ground personnel can be managed to coordinate, report and resolve problems faster.

Give your constituents the information and services they need to succeed. Find out how to make Digital Government a reality. The GovOS Short-Term Rent Solution is a complete software suite that is supported by industry experts and enhanced support. With a multitude of use cases focusing on community and economic impact of short-term rentals, the GovOS Short-Term Rental Solution offers compliance, registration/permitting, tax collection and a 24/7 complaint hotline. Studio empowers agencies to digitize forms and go paperless. This will change the way citizens interact with local government. GovOS Studio is used by all US governments to transform paper documents into online services. This reduces processing time, improves transparency, eliminates errors, and ensures smooth government business. GovOS Cloud Search offers a Google-like interface for searching land records. It also has advanced search options.

Our industry-leading Enterprise Permitting and Licensing software streamlines and automates critical government processes, including planning, permitting, licensing, asset management, citizen requests, and inspections. Enterprise Permitting & Licensing can handle all aspects of your government workflow, including management, inspection, enforcement and electronic plan review. One platform increases efficiency and communication. It also maximizes productivity and departmental cooperation from desk to field. It fosters constituent engagement and reduces human error. Enterprise Permitting and Licensing uses Esri®, GIS technology to allow you to visually interpret real time data with spatial analysis. This allows for fact-based decision making. Each agency can benefit from the most relevant information for their needs and the ability to share it with others.

Cloud-based software applications let you work on a tablet or smartphone while you're out in the field. All your needs, including community development and solutions for public works, can be managed from one place. iWorQ offers a simple pricing structure. There is no per-seat licensing cost. Unlimited support, training, and upgrades are available. The software is easy to use and simple enough for anyone to learn. In just a few weeks, you can be up and running. Operated by U.S. Citizens, on U.S. soil. Vested to ensure that cloud solutions meet high compliance standards. Protects sensitive, non-classified information. It hosts regulated workloads. iWorQ provides a variety of CMMS solutions that can be used to support the smooth running of cities and counties.

Our mission is to make your life easier, whether you are a busy municipal manager or financial professional, revenue collector leader, HR leader, clerk, or IT director. We offer the software, services and support you need in order to serve your community better than any time before. Financial management in municipalities requires the ability to integrate financial data from different functional areas, automate routine tasks, and gain meaningful insights. Edmunds Tax Billing Solutions can transform your tax process. All-inclusive module allows you to manage, bill, and report on all aspects of your tax needs. Edmunds Utility Billing Software will keep your local government's utilities running smoothly. This module is available for residential and commercial properties. It allows you to bill, manage, and report on utilities. Our module is available in both metered and standard billing options. It includes a variety tools that integrate to simplify the process for you and those you serve.