Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.
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Partnering with Salesforce, Titan Forms and Apps are a game-changer in the industry, making the world’s number #1 CRM accessible, and effortless for anyone to use. At the touch of a button, and with zero code, experience strength, speed, and agility for Salesforce Forms and your business processes.
Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms and applications for Salesforce cater to any industry and it’s our mission to provide custom solutions for difficult problems.
Build beautiful web portals, sign documents, generate docs, send surveys, automate contracts, fill out Salesforce forms, and so much more in just a few simple clicks. No code required and with our new AI assistant you can build even faster and with fewer errors.
We are the only product on the market that empowers you to send data to Salesforce and pull it back in real-time without any development or added expense.
Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!
So what’s stopping you? Schedule a demo today.
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CitySuite
CitySuite was designed to introduce a modern software solution tailored for local government and utility sectors. Our CitySuite Software empowers users to effectively oversee Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development processes, while also offering innovative technologies that enable customer self-service via our Citizen Access Portal. If you're in search of a Web-based Enterprise Resource Planning solution that is inherently developed with state-of-the-art technology, CitySuite is your ideal choice. Our adaptable and open framework ensures that our software components can seamlessly integrate with current systems and function harmoniously within the operational landscape of municipal clients. Many local government and utility organizations turn to us for comprehensive replacements of outdated Enterprise Resource Planning (ERP) systems, while others opt to enhance their current setups by incorporating one or more of our specialized modules, thus allowing them to achieve greater efficiency and effectiveness in their operations. Our commitment to innovation and flexibility makes us a preferred partner in this evolving digital landscape.
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IntelliPay
**IntelliPay — Smarter Payment Processing That Protects Your Bottom Line**
What if every payment your business accepted actually cost you less? For over two decades, U.S. organizations have used IntelliPay's cloud platform to modernize revenue collection, eliminate processing overhead, and give customers more ways to pay.
**The Fee Problem, Solved:** Traditional processors leave businesses absorbing 2–4% per card transaction. IntelliPay's compliant dual pricing, surcharging, and convenience fee structures redistribute those costs without violating card brand rules — while traditional processing remains available for those who prefer it.
**One Platform, Every Channel:** Credit card, ACH/eCheck, text-to-pay, IVR, kiosk, virtual terminal, EMV, and recurring autopay — all managed from one Google Cloud-hosted dashboard. No patchwork vendors, no duplicate reporting.
**Built-In Automation:** Recurring billing, installment plans, autopay enrollment, bulk CSV processing, and payment reminders run without manual intervention — freeing staff for higher-value work.
**Security & Compliance Included:** PCI DSS Level 1 certified, HIPAA and NACHA compliant, with end-to-end encryption, tokenization, and fraud detection built in.
**Integrations:** REST API, QuickBooks Online sync, white-label portals, and compatibility with healthcare, legal, government, and e-commerce platforms.
**Why IntelliPay:**
- 20+ years in U.S. payment processing
- Billions processed annually
- Transparent interchange-plus pricing
- U.S.-based support: phone, chat & portal
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