• Name: Jeadon D.
    Job Title: Dispatch operator
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Compression did its job

    Date: Mar 06 2026

    Summary: My PDF file needed to be sent via email, but it was over the size limit for attachments. The Compress PDF tool reduced the file size enough for it to be sent, although having quality options would make this feature more useful when image clarity is the priority.

    Positive: Compress PDF tool reduced the file size of a 40MB PDF to about 8MB with no loss of image quality. The processing time was quick, and my computer screen indicated how much space had been saved once everything was finished.

    Negative: No option to choose the level of compression for the PDF file before processing. This would be useful for balancing file size and image clarity for certain needs.

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  • Name: Ann M.
    Job Title: Apartment manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Signing docs without printing

    Date: Mar 06 2026

    Summary: Got the lease renewal notice, and no printer in sight. Uploading my PDF, placing everything in the right position, and sending it right back took only five minutes. ZenDocs took care of everything for me.

    Positive: Sign PDF had a smooth and natural feel right from the beginning. Drawing my signature with the trackpad worked well, placing the signature on the right line took only one drag, and exporting everything kept everything sharp and in the right position.

    Negative: Adding the option to include initials as another element, in addition to the signature, would speed up the process for multi-page documents that need both on every page.

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  • Name: Chiara M.
    Job Title: Florist
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Merging files took seconds

    Date: Mar 02 2026

    Summary: Had a stack of receipts that needed to go into one document for an expense report. Uploaded all of them, clicked 'merge,' and my finished document was ready before my coffee even finished brewing. Very straightforward from start to finish.

    Positive: It combined six individual documents into one clean document in less than a minute. The page order was exactly as I had uploaded them, and the output quality was identical to the originals without any loss or formatting problems whatsoever.

    Negative: The ability to drag and drop to reorder before combining would improve this feature because currently, I have to click arrows to move each file up or down.

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  • Name: Samuel S.
    Job Title: Arborist
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excel to PDF nailed it

    Date: Feb 24 2026

    Summary: The quarterly budget spreadsheets had to be sent out as locked PDFs for board review. The PDF was an exact replica of the original Excel spreadsheet, which saved a round of reformatting 😊

    Positive: The Excel to PDF conversion was perfect in retaining column widths, borders, and conditional formatting colors. Even multi-sheet workbooks were exported into a single file.

    Negative: A page break preview before export would be useful for longer spreadsheets.

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  • Name: Harry A.
    Job Title: Calibration staff
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Deleted pages instantly

    Date: Feb 24 2026

    Summary: A scanned document of 60 pages contained approximately ten blank filler pages. It took less than three minutes to remove them, and the resulting file size was reduced.

    Positive: Deleting unnecessary pages from a scanned contract took only one click per page. Viewing the pages in a thumbnail format allowed users to quickly identify blank pages or duplicates.

    Negative: Adding functionality to delete multiple pages simultaneously would be helpful.

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  • Name: Carlos C.
    Job Title: Marine survey technician
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Annotation tools work great

    Date: Feb 24 2026

    Summary: The process of reviewing a product spec document with the engineering team was very smooth. All comments were visible, and the exported version captured all the annotations perfectly.

    Positive: Marking important parts of the PDF and adding comments was very intuitive from the beginning. The sticky note feature allowed comments to be organized and easily found.

    Negative: One thing I wish was possible is to mention or tag collaborators within the annotations.

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  • Name: Isabella Joy S.
    Job Title: Procurement specialist
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Converted my whole deck

    Date: Feb 24 2026

    Summary: A pitch deck for a vendor presentation had to be sent as a PDF. The conversion was perfect, and the PDF looked exactly the same as the original presentation on all devices.

    Positive: Converting PowerPoint to PDF maintained all transitions, fonts, and image positioning. Embedded charts were also displayed properly in the output file.

    Negative: Slide notes were not preserved in the PDF conversion, which would be helpful for presentation copies.

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  • Name: Kitty A.
    Job Title: Permit tech
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Smooth form filling

    Date: Feb 24 2026

    Summary: Filling out a permit application used to mean printing, handwriting, and rescanning. This replaced all of that with a clean digital version ready for submission.

    Positive: The fill forms tool was able to automatically detect all fields in a government PDF application. Filling out the boxes felt like typing, and the alignment remained perfect the whole time.

    Negative: The tab order of form fields was not always in the expected order for reading.

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  • Name: Martin B.
    Job Title: Inventory stocker
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    works well enough

    Date: Feb 24 2026

    Summary: needed to compile app screenshots for a bug report and the merge images tool was what i needed. not the most flashy experience but gets the job done quickly.

    Positive: zen docs handled a bulk image-to-pdf conversion without crashing or slowing down. ten png screenshots became one organized document in under a minute flat.

    Negative: the final pdf file was a bit larger than expected from ten simple screenshots.

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  • Name: Bruce G.
    Job Title: Court transcriptionist
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Rotate and reorder fast

    Date: Feb 24 2026

    Summary: A colleague scanned a contract package upside down and out of order. Five minutes of reorganizing the pages and it was all set and ready to go.

    Positive: Reorganizing and rotating the pages of a scanned document was a drag-and-drop operation. Viewing the thumbnails took little time, even for a 40-page document with heavy graphics.

    Negative: The thumbnails could be a little sharper on pages with small text.

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  • Name: Vicky L.
    Job Title: Revenue cycle analyst
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Password protect in seconds

    Date: Feb 24 2026

    Summary: The accounting department had to password protect a group of tax returns before distribution. Fast, trustworthy, and no software installation necessary on any computer.

    Positive: Adding password protection to sensitive client files was a two-step process. Upload, set a password, and download. The encryption seemed robust and the file opened perfectly everywhere.

    Negative: No option to set different permissions like print-only or read-only access yet.

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  • Name: David E.
    Job Title: Geotechnical Engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Compress and send

    Date: Feb 19 2026

    Summary: Plan revisions to the city permit office meant zipping files or breaking up emails. Now it takes one compressed PDF attached directly, in seconds 😊

    Positive: Large architectural plans shrunk from 45MB to under 4MB without any loss of line detail. This took one click after the file was uploaded.

    Negative: Having a queue indicator for multiple uploads would help make batch jobs more transparent.

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  • Name: Norman S.
    Job Title: Title examiner
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    No fuss PDF editing

    Date: Feb 19 2026

    Summary: Our office required quick changes to a benefits summary before it could be distributed. The text tool handled paragraph changes without disrupting the page layout.

    Positive: Editing the text right within the PDF was surprisingly effective. The font matching was close enough that the changes merged seamlessly with the rest of the text.

    Negative: Would like to see an undo history panel instead of just Ctrl+Z.

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  • Name: Richard D.
    Job Title: Exhibit preparator
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Clean convert every time

    Date: Feb 19 2026

    Summary: The marketing team required individual slides as images for their social media posts. Every export was clear and labeled properly, which was a huge time-saver.

    Positive: PDF to JPG conversion resulted in clear and high-resolution images from a 20-page presentation file. Each page was exported as a separate file, which was exactly what was required.

    Negative: A feature that allows mass renaming of exported images would be helpful.

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  • Name: Margaret F.
    Job Title: Optical lab technician
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast signing process

    Date: Feb 19 2026

    Summary: A lease renewal came through at the last minute, and the entire signing process took only about two minutes from upload to download.

    Positive: The PDF sign feature made it very easy to sign a document in the exact spot that I wanted the signature to go. There were many ways to sign, including drawing, typing, and uploading.

    Negative: The signature pad could be a little more responsive on mobile browsers.

    Read More...