Alternatives to ZOLL Dispatch

Dispatch Science automates and optimizes all your deliveries. As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes. Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms. Our solution can be used in any industry where deliveries are required, such as: -Courier and parcel delivery -eCommerce last mile deliveries -Manufacturing distribution -3PL -Restaurant, food and beverage distribution -Medical, hospital, and pharmaceutical deliveries -Retail last mile distributio

Traumasoft is an all in one system that can manage every aspect of your EMS operations. A system of interconnected solutions manages staff, integrates processes and manages assets. It also grows revenue. You can manage all your employees from one place, regardless of their job title. Traumasoft's online booking tools and CAD simplify the process from trip intake to destination, and everything in between. All vehicles and equipment can be tracked, maintenance requests can be made, and dollars spent can all be tracked in one system. Traumasoft's Billing Solution manages incoming revenue, and provides tools to generate revenue via online and mobile apps trip scheduling.

Dump Truck Dispatcher, a cloud-based software, streamlines operations to make aggregate hauling more efficient. Reduce the time spent dispatching drivers by half. You can cut down on the time spent creating invoices and tickets by as much as 80%. You can organize and manage your orders, tickets and schedules. Invoices, dispatches and drivers are all included. Pay and maintenance is also possible. You have two options when using our driver app: you can allow the driver to enter the tickets as they are loaded or you can have the system create a placeholder ticket automatically when the truck is loaded. You will be able to see that the driver has not given you all of their tickets if they are turning them in from the quarry. This approach reduces the time it takes to enter ticket data.

EnRoute Mobile is a comprehensive mobile CAD (Computer-Aided Dispatch) solution tailored for first responders across law enforcement, fire/EMS, and ambulance services. By providing immediate access to essential incident information, it significantly boosts response times and situational awareness. Notable features include efficient routing with turn-by-turn directions that consider road closures and hazards, real-time mapping of ongoing incidents, and information on nearby units for improved coordination. Responders have access to critical data such as cautionary notes, contact details, ingress and egress routes, and locations of hazardous materials, which aids them in making informed decisions on the ground. The system facilitates real-time communication not only with dispatch but also among various units, and it supports license scanning for quick data access. With continuous updates regarding incidents, the status of responders, and important notes, EnRoute Mobile fosters effective communication and enhances safety for all involved. Additionally, its intuitive interface accommodates various input methods, including touchscreen, keyboard, and function keys, making it accessible for all users. This adaptability ensures that first responders can operate the system efficiently, regardless of their familiarity with technology.

RescueNet is a popular software suite tailored for the EMS and Fire sectors, encompassing a range of integrated applications for communication, charting, and billing that collectively support over 13 million EMS and Fire incidents each year. This solution operates on a client-server model, necessitating a dedicated server either installed on-site at the customer's location or housed within a ZOLL Data Systems data center. Among its offerings, RescueNet Dispatch stands out as an intuitive computer-aided dispatch (CAD) solution designed to enhance operational efficiency across the board. With advanced features and intelligent technology, RescueNet Dispatch significantly optimizes the call-taking and dispatching processes, consequently minimizing response times. Given the complexities of data management, it is crucial for your electronic patient care reporting (ePCR) data to be thorough, secure, and capable of delivering insights essential for effective business management. RescueNet ePCR assists medics by guiding them through the correct procedures for data collection, thereby enhancing both the speed and accuracy of the information gathered. This comprehensive approach ensures that emergency services can operate at their best, ultimately leading to improved outcomes for those they serve.

Efficient and streamlined solutions are essential for ensuring quicker and safer responses in emergency situations. Once a 911 call reaches a dispatch center, every second is crucial. To facilitate swift responses, call-takers and dispatchers require a dependable tool for collecting and relaying information. Our CAD 911 system significantly improves response times and effectively manages both single and multi-jurisdictional dispatching for law enforcement, fire services, and EMS. With immediate access to vital data, advanced mapping features, and the capability to implement global changes in mere seconds, call-takers and dispatchers can ensure the most effective response possible. Additionally, crucial information is shared instantaneously across different disciplines and jurisdictions, minimizing the time spent contacting communication centers and agencies during an emergency response. This interconnected system ultimately enhances collaboration and efficiency among first responders.

Our CAD system transcends traditional computer-aided dispatch by incorporating features such as fleet management, shift scheduling, and customizable reporting, while still delivering top-notch dispatch capabilities. It seamlessly connects with Creative ePCR and all prominent ePCR platforms, offering a holistic view of open calls and bus assignments alongside dashboards for scheduled calls, runs categorized by billing status, and data that supports robust quality improvement and quality assurance reporting. By utilizing location-based technology, it efficiently assigns calls to the nearest available ambulance, taking into account both distance and current travel conditions. Users can swiftly input call details, as Creative Dispatch automatically retrieves patient information and verifies real-time insurance eligibility. Accessible on Android, iOS, and Windows devices at any time and from anywhere, it enhances data collection processes, allowing medics to focus on patient assessment, treatment, and safety. Additionally, the intuitive user interface facilitates the rapid documentation of patient assessments, vital signs, and treatment protocols, ensuring that medics can deliver timely and effective care without unnecessary delays. In such a fast-paced environment, ensuring that medics have the right tools at their fingertips can significantly improve patient outcomes.

The 365 CAD system enhances the efficiency of first responders by streamlining the process from the initial call taker’s response plan to the dispatcher’s automated unit selection, ensuring officers are alerted promptly. It boasts the quickest response time from call initiation to officer arrival, thanks to Velocity’s patented technology that reduces delays between those who need assistance and the emergency services. Additionally, Velocity offers a comprehensive 360° view of the situation for call takers, dispatchers, and mobile units, integrating live camera feeds and critical information regarding the incident. This interconnected system can autonomously deploy drones while providing real-time support to officers on the scene. Furthermore, 365 CAD automatically pinpoints the incident’s latitude and longitude, displaying it accurately on the CAD map. Essential details such as caller name, address, city, and phone number are seamlessly integrated into the CAD, significantly reducing data entry requirements. Operators also have the capability to create multi-agency files and update dispatches for multiple agencies simultaneously with just a single click, which enhances coordination and response efforts across different emergency services. This advanced system ultimately contributes to a more effective emergency response framework.

SPERO CAD revolutionizes intricate processes with its efficient approach, facilitating smooth and frequently automated access to vital records. Both frontline staff and management can easily access comprehensive data regarding patrol activities and dispatch procedures. By equipping communication specialists, SPERO's Computer Aided Dispatch (CAD) and its cohesive suite of products enable the management of various tasks through a single, robust system. After three years of focused development, SPERO CAD reliably fulfills the stringent needs of Public Safety Answering Points (PSAPs), law enforcement agencies, Fire and Emergency Medical Services (Fire/EMS), and other safety personnel. In line with the core principles of the SPERO System, our Computer Aided Dispatch is crafted for user-friendliness and rapid comprehension. Adopting an engaging learning model, users can swiftly understand CAD essentials, and our extensive training program is designed to be completed within just two days, ensuring that all personnel are well-prepared to utilize the system effectively. Furthermore, the intuitive design of SPERO CAD encourages ongoing user engagement and proficiency, leading to enhanced operational effectiveness in public safety services.

Zetron specializes in providing essential communications technology that integrates various command-and-control, dispatch, radio, and situational awareness solutions to ensure constant connectivity in critical situations where dependable communication is vital. Their offerings include advanced IP-based dispatch consoles, such as MAX Dispatch, which feature customizable, contemporary user interfaces that consolidate radio, voice, and data functionalities into one comprehensive operator console, thereby enhancing the efficiency and response capabilities of dispatchers. Additionally, Zetron’s systems are designed to support a range of critical functions, including emergency call handling, CAD/GIS mapping, voice logging, fire station notifications, and automatic vehicle tracking. These solutions are developed for high interoperability with external systems and are adaptable for deployment in diverse sectors, including public safety, transportation, utilities, natural resources, healthcare, and educational institutions. The versatility and reliability of Zetron's technology make it a pivotal player in enhancing communication infrastructure across various industries.

Intergraph Computer-Aided Dispatch (I/CAD) represents a premier suite of software designed for effective incident management. This platform encompasses a comprehensive range of integrated functions, including call handling and dispatching, advanced mapping, seamless field communication, thorough data reporting and analysis, as well as application integration. By utilizing I/CAD, organizations can significantly improve the quality and accessibility of vital information, thereby establishing a unified operational picture that supports informed decision-making during responses. Furthermore, I/CAD allows organizations to tailor applications, interfaces, business protocols, and workflows to align with their unique operational demands, accommodating everything from individual agencies to expansive multi-agency communication centers, as well as facilitating virtual consolidations and hub-and-spoke setups for agencies that utilize shared systems. This adaptability ensures that various operational needs are effectively met across different types of organizations.

Stratus CAD is a highly intuitive dispatch solution that guarantees ambulance dispatch times in under 45 seconds, helping emergency services reduce critical response delays. It simplifies the dispatch process by visually mapping out the entire decision-making flow, enabling dispatchers to analyze and manage any situation with ease and confidence. Real-time tracking of response vehicles not only considers proximity but also factors in the availability of appropriate medical equipment and personnel, ensuring the best resource is sent to each incident. The solution includes embedded, free real-time reporting tools that provide instant insights into ongoing operations. Its Electronic Patient Care Report (ePCR) functionality digitizes patient documentation, reducing paperwork and improving data accuracy. Stratus CAD’s interface is designed for ease of use, minimizing dispatcher training time while maximizing operational efficiency. The platform enhances communication and coordination among emergency teams, ultimately improving patient care. Its powerful features combine to make it a reliable tool for modern EMS agencies.

Telex Radio Dispatch software serves as an adaptable and scalable communication platform that leverages IP technology to manage two-way radio systems via ROIP/VOIP networks, effectively transforming both audio and control functions of analog or digital radios into Ethernet for efficient voice dispatching. At the core of its offerings is the C-Soft software dispatch console, which provides extensive dispatch capabilities, facilitates easy deployment in the field, allows for rapid backups of communication assets, and supports multiple configurations on a single device. This software has been successfully implemented in various communication centers around the globe, covering areas such as 911 dispatch, mobile command units, and transportation management. Furthermore, Telex provides a suite of solutions that includes not just software, but also hardware consoles like the IP-3000 series, gateways, interfaces, and accessories, all designed to ensure interoperability across diverse radio technologies, such as DMR, NEXEDGE, P25, and TETRA. Additionally, these solutions are scalable to accommodate operations of any size while seamlessly integrating into pre-existing infrastructure to enhance communication efficiency.

If you're looking to transform the world as a leading taxi service provider, we aim to revolutionize your operations by enabling you to manage your dispatch processes with incredible efficiency. TaxiMobility is pioneering fresh technological pathways with a unique taxi dispatch system that boasts precise features tailored for all non-emergency medical transportation (NEMT) requirements. Our system is not only convenient and budget-friendly but also designed to cater to the mobility needs of individuals with disabilities, integrating GPS vehicle tracking for seamless and automated monitoring of vehicle locations to ensure safety without sacrificing comfort. Furthermore, our powerful dispatch module is dedicated to fulfilling all mobility needs in the e-hailing sector, presenting unparalleled medical transportation software equipped with effective functionalities that set a new standard in the industry. With TaxiMobility, you gain the tools necessary to enhance your operational capabilities while providing exceptional service to your clients.

Mark43 stands out as an innovative software platform designed to transform public safety operations, encompassing police dispatching, investigative processes, evidence management, report generation, and crime analysis. By offering exceptional integration of data and increased efficiency for its users, Mark43 combines a records management system with computer-aided dispatch, significantly improving the response time and safety of first responders while simplifying the reporting tasks for law enforcement agencies. This integration not only aids in real-time decision-making but also enhances overall operational effectiveness in public safety.

Implicit’s EMS Portal is an innovative management software that aligns seamlessly with your operational needs. Essentially, it serves as a cloud-based platform tailored for emergency medical services and medical transport. This comprehensive system consolidates essential tools required to run your organization efficiently. With features like Computer-Aided Dispatch (CAD), Vehicle Tracking System, Electronic Patient Care Reporting (ePCR), and operations management capabilities, you can effectively manage your fleet, staff, patients, and reporting, regardless of whether you operate a single ambulance or a large fleet of vehicles. Our software functions as a complete solution, offering everything that various departments might require; and if something is missing, we will customize it for you. From emergency response to inter-facility transport and routine patient delivery, our portal ensures you have all the necessary support, allowing you to concentrate on delivering the best possible care. Plus, our user-friendly interface guarantees that you and your team can adapt quickly and efficiently, enhancing your overall service delivery.

RadioPro Dispatch Software is an IP dispatch console tailored for Windows that empowers organizations to manage their two-way radio communications by linking Motorola MOTOTRBO and Kenwood NEXEDGE systems via IP networks. It offers a range of functionalities including voice dispatch for various talk groups, text messaging capabilities, and GPS fleet mapping and tracking with geofencing features. Additionally, it supports telemetry, allows for remote monitoring and control of radios, and provides extensive history logging with options for voice playback and event reporting, all within a user-friendly console that reduces the learning curve for new users. Dispatchers can effortlessly communicate with individual radios, subscriber groups, or broadcast all-call messages, while also monitoring radio functionality and managing the activation or deactivation of radios. Integrated features include call boxes that can trigger Avigilon cameras during emergencies, and it maintains a searchable database for audio, text, and GPS events without incurring ongoing licensing fees. This comprehensive approach to radio dispatching enhances operational efficiency and ensures a reliable communication network for organizations.

Prestige CAD (Computer Aided Dispatch) is an advanced dispatching software tailored for medical transport services. It creates a professional atmosphere within the Communication Center, benefiting both Paramedics and callers alike. The software generates high-quality, easily readable reports that are essential for marketing, billing, and management purposes. Prestige efficiently monitors all Unit Status, Patient Data, 911 Calls, Response Times, and various other details on a single, user-friendly screen. In addition, it keeps track of both current and upcoming appointments seamlessly. All activities, from Call Sheets to Appointments and Active Events, are fully integrated into one cohesive system. Managing schedules for recurring and follow-up appointments is simplified to a single click with Prestige. Furthermore, CAD integrates smoothly with ProQA, MapPoint®, AVL (Street Eagle), and Prestige ePCR and Billing. If you’re interested in enhancing your service, feel free to reach out to learn how we can implement this system to optimize your communication center's efficiency. Your operational success is just a conversation away with Prestige CAD.

In critical moments, having the appropriate responder equipped with essential information can be a matter of life and death. Integrating your CAD system with 911 services maximizes the potential for a well-coordinated response. During emergencies, the urgency is paramount, and it is essential for your agency to deploy assistance as swiftly as possible. Enhance the safety of both your community and responders by facilitating cooperation across various jurisdictions, encompassing law enforcement, fire services, and EMS. By utilizing the most precise recommendation features, you can potentially reduce dispatch times by 2-3 minutes. To ensure dispatchers are prepared from the outset, implementing a unified software solution is key. This integrated system allows seamless information sharing among dispatchers and responders, while sophisticated location and recommendation functionalities ensure that the most appropriate unit is dispatched to the exact location in the shortest timeframe possible. Moreover, this streamlined process not only improves response times but also fosters a collaborative environment among different emergency agencies.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

In critical moments, the focus should be on patients rather than on clinical documentation. A thorough ePCR captures vital life-saving measures and lays the groundwork for optimal outcomes throughout the entire care continuum. ZOLL emsCharts assists medics in gathering necessary patient details on-site, and seamlessly connects with your CAD, billing systems, and ZOLL Care Exchange to aggregate essential health, demographic, and insurance information from your healthcare network. By minimizing the time spent on data entry to just a few minutes, it empowers crews to enhance the quality of care provided to patients while also generating a more accurate and comprehensive ePCR that supports every phase of patient management, from clinical assessments to billing processes. This streamlined approach ultimately leads to better healthcare delivery and improved patient satisfaction.

Omnicore Enterprise Dispatch represents a cutting-edge, scalable solution in the realm of radio dispatch and computer-aided dispatch software, merging sophisticated digital radio management with integrated location capabilities, interoperability, and versatile deployment choices. This innovative platform transforms Omnitronics’ established dispatch consoles into a cohesive IP dispatch console that can be deployed onsite, within the cloud, or at a data center, accommodating both trunked and conventional radio systems and supporting over 100 operators and 200 channels. By centralizing contacts and configurations, it offers a user-friendly, customizable operator interface suitable for touchscreen use while ensuring compatibility across various digital and analog radio technologies. Features such as built-in GPS mapping, geofencing, route history, alarms, and real-time tracking significantly improve situational awareness and enhance the safety of the workforce, making it a vital tool for modern dispatch operations. This comprehensive solution not only streamlines communication but also fosters improved coordination among teams.

Confidently manage dispatching with real-time GPS capabilities and our top-tier one-click solution for patient information and insurance verification. Say goodbye to uncertainty and tedious manual data entry. Instantly verify insurance eligibility with a simple click, thanks to our seamless API integration with Change Healthcare, eliminating the need to contact insurance providers or search for patient details. With just one click, the task is accomplished! Keep all your patient data organized for easy rescheduling of transports or setting up recurring trips without hassle. You'll never need to input patient information manually again. Each unit is equipped with real-time GPS tracking, automated travel time calculations, and direct communication with your crews, ensuring you are always aware of their locations and which team is nearest to the request. Experience quicker response times with no room for error, enhancing the efficiency of your operations. This streamlined approach not only saves time but also significantly improves service delivery.

Enhance your Communication Center with a professional atmosphere by utilizing intuitive and easy-to-train software. This user-friendly system generates reports that can significantly improve your business operations, alleviating stress for dispatchers. One of its standout features is its paperless functionality, enabling Medics to modify CAD status from any location with internet access. Unlike traditional mobile apps, Medic can operate on any device equipped with an internet browser, permitting users to view Active Events and Appointments seamlessly. Since its inception in 2000, MRES CAD has been dedicated to serving the EMS system, providing specialized EMS CAD software tailored for medical transportation companies. Designed specifically for dispatching, MRES is an executable application built to meet the unique needs of the EMS industry. Users can easily retrieve data from MRES through a searchable index, generating dynamic reports for enhanced decision-making. Additionally, MRES empowers EMS dispatchers to input and modify call data efficiently into a centralized database supported by either a wide-area or local-area network using SQL Server, ensuring a streamlined operation. This comprehensive approach positions MRES as an indispensable tool for modern medical transportation companies.

The interoperability of CAD systems across different jurisdictions serves as the essential link that unites public safety departments during emergencies. Utilizing our innovative technology, responders gain instant situational awareness through a unified portal that integrates various CAD systems. They receive immediate updates on shared CAD calls and unit requests via pop-up alerts. While emergencies can often cross borders, the systems intended to manage them frequently do not, which is where CentralSquare’s CAD-to-CAD solution comes into play, enhancing resource allocation, improving data precision, accelerating response times, and ultimately saving more lives. By enabling a two-way, real-time connection between multiple CAD systems, agencies can ensure that unit statuses, locations, and availability are synchronized effectively. This empowerment allows dispatchers to swiftly assess, deploy, and coordinate available resources. Additionally, the CAD-to-CAD Notify feature automatically shares CAD calls and unit requests, ensuring that crucial information is readily accessible to all agencies involved. This seamless communication between agencies is pivotal in enhancing overall public safety response efforts.

Peak Transit delivers tailored Computer-Aided Dispatch and Automatic Vehicle Location (CAD/AVL) software solutions, alongside user-friendly passenger applications and sophisticated hardware, all aimed at streamlining fleet management and enriching the rider experience. Their CAD/AVL system for fixed routes allows for comprehensive oversight from a unified dashboard, which supports real-time vehicle monitoring, adherence to schedules, and optimal resource distribution. Customizable mobile applications keep passengers informed with real-time transit notifications, thereby enhancing overall communication and satisfaction. Additionally, Mobile Data Terminals (MDTs) equip drivers with essential tools to boost their performance and communication capabilities, providing access to schedules, alerts, and the status of onboard equipment. Automatic Voice Announcements ensure that clear and accessible passenger notifications are delivered, adhering to transit regulations and promoting inclusivity. By integrating these advanced features, Peak Transit not only improves operational efficiency but also significantly enhances the overall travel experience for its users.

Essential information at your fingertips when it matters most. From the initial phone call to the resolution of an incident, both dispatchers and on-scene officers require precise, timely, and pertinent information. This is precisely where the Computer Aided Dispatch (CAD) Pro solution from Public Safety Pro proves invaluable. From start to finish, this software equips you with the tools necessary to make sound decisions aimed at ensuring the safety of both citizens and law enforcement personnel. Prioritizing safety during emergency responses is paramount. The CAD Pro system is specifically engineered to enable dispatchers to disseminate critical information swiftly and efficiently. In urgent situations, every moment is crucial. You need a system that operates at the same speed as your response. With CAD Pro’s intuitive platforms, you can eliminate the need to waste vital seconds gathering additional details, significantly reducing the time required to relay important information. This enhanced efficiency not only helps in managing the situation better but also contributes to a more coordinated response overall.

TRBOnet Enterprise dispatch software is an advanced, IP-based platform compatible with Windows, designed to enhance communication and situational awareness for professional two-way radio networks of any scale. This robust system offers comprehensive voice dispatch capabilities that cater to various call types, incorporates features such as voice recording, system event logging, and enables private and group text messaging. Additionally, it includes real-time GPS tracking with historical data and geofencing, along with an automated alarm management system. TRBOnet supports a range of MOTOTRBO systems, from IP Site Connect to Capacity Max, and it connects seamlessly to DIMETRA Express and TETRA through IP gateways, while also accommodating analog channels. The software is versatile, with supplementary modules available for telemetry, job ticketing, telephone interconnect, indoor positioning, job routes or guard tours, and IP camera integration. With a client-server architecture that can scale from single-server setups to more complex multi-server networks with redundancy, it also allows for integration with third-party applications through its API, ensuring user-friendly graphical interfaces that enhance operational efficiency. The flexibility of TRBOnet further empowers organizations to adapt their communication strategies as their needs evolve.

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

Your community and officers depend on you from the moment you put on your headset until the time you return home. Your workday is spent bridging the gap between people who need help and those who offer it. You are constantly at the edge of chaos and sanity, so you don’t have time for software problems. You need a tool that was born from the depths and frequent calls of the busiest shifts and baptized with coffee (there is no other holy liquid strong enough to make a dispatcher happy). You need EFORCE®, CAD. EFORCE®, a Computer-Aided Dispatch System, is a lightning fast system that helps agencies focus on the important work and not on running their software. You need an intuitive CAD such as EFORCE® to help you with all the other tasks you have. EFORCE®, CAD was designed by dispatchers and ex-distributors. It has user-friendly features that are focused on the task at hand. You always have the right tools at your disposal! Get a product demo today to see for yourself!

PerGo Rides is a reliable source of automated dispatch and payment services tailored for the transportation sector. Their cutting-edge platform, known as PerGo Dispatch, enhances operational efficiency by delivering an improved experience for passengers and drivers alike. Through the utilization of the PerGo Dispatch system, transportation firms can modernize their operations, reduce expenses, and boost their income potential. This innovative approach not only streamlines processes but also fosters a more responsive and user-friendly environment for all stakeholders involved.

In emergency dispatch centers, having access to detailed and precise information can play a critical role in life-or-death situations. With Spillman Flex’s law enforcement dispatch software and CAD mapping tools, you can ensure that the correct units are dispatched to those in need swiftly. This system supports a variety of public safety answering points, jurisdictions, and disciplines, all on a unified platform, while allowing individual agencies to maintain their independence through tailored configurations and reports. You can efficiently dispatch units, log calls, and search for information using your keyboard and mouse, or directly through the CAD command line, which offers prompts to facilitate quick and accurate command entry, ultimately conserving valuable time. Features that are user-friendly, such as right-clicking and drag-and-drop functionalities, are also available to enhance usability. This ease of use ensures that dispatchers can focus on what truly matters—responding to emergencies effectively.

ARMS equips your agency with essential tools to thrive. By utilizing ARMS Computer Aided Dispatch, you can save time, maintain organization, and ensure the safety of personnel in the field. With ARMS CAD, dispatchers can manage units and retrieve vital data all within one user-friendly application. It seamlessly interfaces with NCIC along with State and Regional databases, enhancing connectivity and accessibility. Additionally, ARMS CAD integrates effortlessly with other ARMS solutions such as Mapping, Records Management, and Mobile applications. This system effectively oversees resources, responses, and all dispatching tasks, making critical information readily accessible with just a few keystrokes, which reduces redundancy and boosts efficiency. Furthermore, ARMS CAD simplifies the management of units, accommodating the needs of single agencies, multiple agencies, or various jurisdictions. Dispatchers have the flexibility to choose between single or multiple-monitor setups, ensuring that the system can be tailored to meet the specific demands of each agency's operations. Ultimately, ARMS CAD streamlines the dispatching process, allowing for improved communication and coordination in emergency situations.

EverTransit is an advanced mobile platform dedicated to transportation, technology, and data management. With state-of-the-art tools at your disposal, you can effectively oversee your fleet. Enhance your customers' mobile experience by enabling them to book rides for immediate use or schedule them for later. Operate your business according to your preferences with a comprehensive back-end system that handles billing, customer relations, and accounting seamlessly. Join EverTransit Connect, the pioneering on-demand affiliate network designed specifically for arranging rides in and out of agricultural areas. Improve the efficiency of your pre-scheduled bookings while acquiring the functionalities necessary for a more dynamic on-demand service. You have the freedom to determine how rides are dispatched, with options such as first-come, first-served, nearest driver, and delayed dispatching. Additionally, the driver application provides an intuitive interface for responding to ride assignments, accepting job offers, invoicing customers, and managing all aspects of their rides effectively. This holistic approach ensures that both drivers and customers benefit from a streamlined and responsive transportation experience.

StatusNet911 serves as a cloud-driven platform that links hospitals, dispatch centers, and first responders to deliver real-time situational insights. By offering data on hospital resource availability, triage conditions, and system outages, it enhances the response to both routine incidents and multi/mass-casualty situations (MCIs). This system allows health facilities to receive Emergency Medical Services (EMS) incident updates instantly, enabling them to optimize their resource management during emergencies. Regular use of StatusNet911 for everyday incidents ensures that personnel are well-acquainted with the application when critical situations arise. It also generates alerts that inform relevant parties about changes in hospital statuses related to patient volume or equipment readiness. Additionally, the alert service disseminates Be On the Lookout alerts (BOLOs), All Calls, and updates concerning MCI events, ensuring that responders are well-informed. In the event of MCIs, the platform facilitates the efficient allocation of patients to vehicles and directs vehicles to the appropriate hospitals while providing real-time requests for triage and bed availability. This comprehensive communication framework is essential for effective emergency management and enhances collaboration among all involved parties.

Propulsion™ Dispatch Console stands as the premier radio dispatch software from Catalyst Communications, engineered for mission-critical operations with a contemporary, visually appealing, and fully customizable interface tailored for touch-screen use, enhancing workflow efficiency while minimizing operator mistakes in intricate communication tasks. The software is compatible with an extensive array of radio systems and protocols, such as P25 (CSSI, DFSI), DMR AIS, EDACS, NXDN, LTR, FleetSync, MDC-1200, and 3GPP Mission Critical Push-to-Talk via LTE, utilizing Catalyst’s Radio Control over IP (RCoIP) framework to improve and expand dispatch functionalities across IP networks, facilitating interoperability among various Land Mobile Radio (LMR) and LTE systems. Additionally, it provides sophisticated operational features, including customizable user interfaces, functions to enable or disable units and send emergency alerts, options for group, individual, or simultaneous text messaging, alias databases for displaying unit IDs, and comprehensive call logging with optional audio recording and playback capabilities. The combination of these features empowers operators with the tools they need to maintain effective communication in high-pressure situations.

InterTalk Systems provides sophisticated dispatch console software and critical information systems that function as a cohesive communication framework for essential operations by integrating various communication channels such as radio, telephony, and data into a single, comprehensive platform. Their IP-based Dispatch Console System (DCS) offers dependable, scalable, and redundant command and control features that work seamlessly with both legacy analog radios and modern digital P25 protocols, as well as telephone networks and data applications, facilitating efficient dispatch operations while allowing for a tailored user experience. This system includes complete integration of voter and logging recorder functionalities and the ability to support an expanding number of console positions as organizations evolve. Additionally, InterTalk Enlite™ enhances these features by providing a cloud-compatible, mobile dispatch console that supports "dispatch anywhere" capabilities, allowing users to communicate via radio and telephone from a variety of devices, including desktops, laptops, tablets, and smartphones, thereby minimizing reliance on traditional hardware. This innovative approach not only streamlines operations but also empowers agencies to maintain effective communication in diverse environments.

Enhance the efficiency of emergency call processing, unit deployment, and communication in the field with Smart CAD. This innovative tool enables you to refine the dispatching process, automate everyday responsibilities, and ultimately facilitate quicker and more accurate incident response. Gain immediate access to vital incident data, take advantage of a user-friendly navigation interface, and ensure uninterrupted communication with other teams in the field. Smart CAD equips all field personnel with the resources necessary for successful incident resolution. Elevate your operational productivity through intuitive software designed for swift unit dispatch and effective incident management. With Smart CAD, commanders can make rapid decisions with assurance, supported by actionable data, real-time updates on incidents, unit and resource availability, and precise locations. Additionally, streamline the call-taking process, receive alerts directly from IoT devices, and automate regular tasks to further enhance your operational capabilities. This comprehensive approach ensures that every aspect of incident response is optimized for success.

Designed with Dispatchers as a priority, Phoenix CAD is adaptable for agencies of any scale, whether they operate within a single jurisdiction, across multiple jurisdictions, or engage multiple agencies and sites. It serves as a comprehensive tool for managing service calls for Law Enforcement, Fire, EMS, and OEM/DPW. The software incorporates essential call entry and dispatch capabilities, ensuring that responders receive crucial information promptly during emergencies. Additionally, it seamlessly connects with all E911 systems, enabling automatic entry of ANI/ALI details directly into the call-taking interface. ProPhoenix offers a fully integrated solution that combines on-premise and cloud-based systems, encompassing CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we prioritize customer feedback, embrace best practices from the industry, and create outstanding software applications. Our teams for development, support, and implementation are built on the practical, real-world experience of our dedicated staff, ensuring that we meet the needs of our users effectively. This commitment to collaboration and continuous improvement sets us apart in the public safety software market.

Valor CAD (Computer Aided Dispatch) solutions are utilized globally by military forces, law enforcement agencies, and Public Safety Answering Points (PSAPs) to streamline their call-for-service (CFS) operations, enhance coordination during emergencies, and bolster public safety. Engineered to be user-friendly and customizable, this commercial off-the-shelf (COTS) system features robust command and control functionalities along with comprehensive reporting tools, empowering command staff, communication teams, and first responders with immediate access to both current and historical incident data, thereby facilitating better-informed decision-making. In addition, Valor RMS (Records Management System) is fully integrated with Valor CAD and various other components like BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all supported by a unified SQL database. This integration allows Valor RMS to efficiently gather data directly from completed CAD events and automatically populate an officer’s initial incident report, significantly improving the accuracy and efficiency of information sharing across departments. Such seamless data exchange not only enhances operational efficiency but also ensures that critical information is readily available for future reference and analysis.

The CrimeStar Computer Aided Dispatch (CAD) system offers a robust real-time command and control experience, tracking details related to various calls and the activities of field units across Police, Fire, EMS, and Public Works. This versatile system, designed to integrate seamlessly with the widely-used CrimeStar Records Management System (RMS), employs an intuitive drag-and-drop interface that caters to agencies of all sizes. Operating securely within the RMS, dispatchers benefit from comprehensive access to advanced search capabilities and a wealth of information housed in the records management platform. The CrimeStar CAD features an efficient control panel that accommodates all transaction types, which can be managed using either a mouse or keyboard. For seasoned dispatchers, a traditional command line option provides a familiar and fast-paced work environment. Additionally, CrimeStar CAD includes multiple large status windows, enabling dispatchers to monitor all relevant information at a glance and interact with any unit as needed, ensuring swift and effective response capabilities. This adaptability and comprehensive design make the CrimeStar CAD an essential tool for modern emergency response agencies.

Avtec Scout provides an adaptable and scalable IP-based dispatch software solution that caters to both complex enterprise and public safety operations by seamlessly combining voice and radio communications with telephony and broadband/LTE technologies. This versatile platform allows for deployment in either fixed or mobile settings, replicates existing workflows with a customizable user interface, and can expand capacity through a mix-and-match approach to console configurations alongside pool licensing. Designed with a redundant structure to ensure reliability in critical situations, Scout is compatible with a diverse array of technologies, including older systems, modern radio, telephony, and broadband interfaces, while maintaining robust cybersecurity through regular updates and patches. The system prioritizes flexibility, offering secure communication options, extensive interoperability, and a long-term investment value reinforced by comprehensive training programs. Additionally, its capacity to evolve alongside changing operational needs makes it a valuable asset for organizations focused on enhancing their dispatch capabilities.

Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.

With Rescu, peace of mind is just a couple of taps away, as your personal dispatch is readily accessible. You can conveniently save up to four addresses for emergency dispatch, ensuring that responders receive your crucial information even when you're not present. This feature guarantees that you and your loved ones experience the most effective emergency response possible. In high-pressure situations, the last thing you need is the stress of explaining the circumstances to your family. Rescu alleviates this concern by automatically notifying your emergency contacts, allowing for seamless communication during crises. Additionally, caregivers can utilize our emergency alert device to keep track of elderly individuals or those with mobility challenges. Our one-touch feature is particularly favored by Deaf and Hard-of-Hearing users, as it facilitates communication without relying on auditory cues. All these capabilities are accessible through a single app, making it an affordable alternative compared to other services. With Rescu, you can confidently navigate emergencies, knowing that help is always just a tap away.

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.