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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

K-Dispatch serves as an advanced computer-aided dispatch (CAD) system designed for 911 centers and public safety organizations. This platform integrates call processing, incident assessment, dispatching, and record-keeping, ensuring a seamless transition for calls from operators to dispatchers without the need for data re-entry. Incoming communications—whether voice calls to 911, text messages, multimedia submissions, or alerts from citizens, radios, and IoT devices—are all funneled into a single queue that includes critical information like caller location, mapping capabilities, nearby surveillance footage, and sensor inputs such as license plate recognition and gunshot detection. The AI Co-Pilot feature enhances the process by offering real-time transcription, guidance on protocols, scoring for urgency, and suggestions for unit deployment, while human operators retain the authority to make final dispatch choices. Collaboration among police, fire, EMS, and various agencies is facilitated by shared incident records, complete with automatic vehicle location (AVL) tracking and mobile applications tailored for both responders and the community. K-Dispatch is designed to interface with existing radio systems and adheres to standards such as CAP, NIEM, NENA i3, and open APIs. It provides flexible deployment options, including cloud-based, on-premises, or hybrid solutions, catering to the needs of municipal and state 911 and command centers. This versatility ensures that public safety agencies can effectively adapt to the evolving demands of emergency response.

Description

In critical moments, it is essential for EMS call takers and dispatchers to possess the necessary tools to match response efforts with transportation requirements while utilizing data to strategically position vehicles for rapid intervention. By predicting where assistance will be required, time is conserved, which is crucial for saving lives. ZOLL® Dispatch serves as a comprehensive, data-driven solution for call taking and computer-aided dispatch (CAD) that empowers your team to react promptly, communicate efficiently, and achieve superior results with greater effectiveness. This smart system not only minimizes the workload and potential errors but also enhances two-way communication with medical facilities and includes extensive monitoring and quality assurance features. Additionally, the visually intuitive dashboard provides users with the ability to evaluate and track performance metrics, fostering ongoing operational enhancements and ensuring the highest standards of service delivery. Ultimately, ZOLL® Dispatch is designed to enhance the overall effectiveness of EMS operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ryde Central No 
iPCR No 

Integrations

Ryde Central Yes 
iPCR Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

KabatOne

Founded

2015

Country

Mexico

Website

kabatone.com/k-dispatch

Vendor Details

Company Name

ZOLL Data Systems

Founded

1980

Country

United States

Website

www.zolldata.com/ems-software/dispatch

Product Features

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

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