Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
K-Dispatch serves as an advanced computer-aided dispatch (CAD) system designed for 911 centers and public safety organizations. This platform integrates call processing, incident assessment, dispatching, and record-keeping, ensuring a seamless transition for calls from operators to dispatchers without the need for data re-entry. Incoming communications—whether voice calls to 911, text messages, multimedia submissions, or alerts from citizens, radios, and IoT devices—are all funneled into a single queue that includes critical information like caller location, mapping capabilities, nearby surveillance footage, and sensor inputs such as license plate recognition and gunshot detection. The AI Co-Pilot feature enhances the process by offering real-time transcription, guidance on protocols, scoring for urgency, and suggestions for unit deployment, while human operators retain the authority to make final dispatch choices. Collaboration among police, fire, EMS, and various agencies is facilitated by shared incident records, complete with automatic vehicle location (AVL) tracking and mobile applications tailored for both responders and the community. K-Dispatch is designed to interface with existing radio systems and adheres to standards such as CAP, NIEM, NENA i3, and open APIs. It provides flexible deployment options, including cloud-based, on-premises, or hybrid solutions, catering to the needs of municipal and state 911 and command centers. This versatility ensures that public safety agencies can effectively adapt to the evolving demands of emergency response.
Description
In critical moments, it is essential for EMS call takers and dispatchers to possess the necessary tools to match response efforts with transportation requirements while utilizing data to strategically position vehicles for rapid intervention. By predicting where assistance will be required, time is conserved, which is crucial for saving lives. ZOLL® Dispatch serves as a comprehensive, data-driven solution for call taking and computer-aided dispatch (CAD) that empowers your team to react promptly, communicate efficiently, and achieve superior results with greater effectiveness. This smart system not only minimizes the workload and potential errors but also enhances two-way communication with medical facilities and includes extensive monitoring and quality assurance features. Additionally, the visually intuitive dashboard provides users with the ability to evaluate and track performance metrics, fostering ongoing operational enhancements and ensuring the highest standards of service delivery. Ultimately, ZOLL® Dispatch is designed to enhance the overall effectiveness of EMS operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Ryde Central
No
iPCR
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
KabatOne
Founded
2015
Country
Mexico
Website
kabatone.com/k-dispatch
Vendor Details
Company Name
ZOLL Data Systems
Founded
1980
Country
United States
Website
www.zolldata.com/ems-software/dispatch
Product Features
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
No
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No