Yapsody Reviews

Summary: Their customer service is extraordinary. I'm hosting a free event, with no charge at all from Yapsody and they have treated us like a million bucks! I check more than 10 ticketing company and this company earned my business because of their excellent 24 /7customer support. They platform is user friendly. I recommend it 100% Besides is the cheaper one out there. ;-)

Positive: 24/7 Customer Support.
You can have as much free event as you want without charged.
Friendly Platform.
Integrate very well with our website.
Excellent Customer Service

Negative: I have none concerns with the website for the moment

Summary: Great product for managing events! Customer service is also beyond helpful and there were always support team members reaching out to improve my experience.

Positive: Easy to set up ticket sales and manage guests. A complete suite to organize events that with seamless integration of various features.

Negative: There's no way to bundle max capacity of ticket tiers.

Summary: We love working with Yapsody. Any shortcomings of things we wanted to do with tickets was eclipsed by the fantastic customer service and the other fantastic features. Yapsody cares about their customers.

Positive: Yapsody combines the best of two worlds very well: Price and Functionality. Not only can sell tickets the way that I want them, the pricing is the best on the market. What other companies sell as add-ons or enterprise-only features are standard with Yapsody. This tells me that Yapsody puts their customers first.

Many of the features we were looking for, like customized tickets and reserved seating, came at highly marked-up costs. We also couldn't get any recognition as a nonprofit.

Selling tickets was easy and checking them in at the event was quick and simple. We have received many comments from our guests that they really enjoyed our events and that the whole process was very professional. This was due in large part to Yapsody.

On several occasions, we approached Yapsody's customer support for help in how to accomplish a particular vision using Yapsody. Every time we spoke with someone, we were provided with quick and valuable responses. While we weren't able to do everything we wanted, when something was available, we were given very clear guidance on how to do it.

Negative: We were limited on being able to have "add-ons" to tickets. We wanted to allow our event-goers to add a donation to their ticket purchase, but this was not directly available. We had to create a workaround with a non-reserved seat that could be added to the shopping cart.