XorceView Dashboards Description
XorceView Desktops, Dashboards and Reports were created to provide managers and agents with a real-time view of their current performance. You can view individual metrics to improve agent performance, or group content to improve coherence. Managers can drill down to the Agent level reporting. Designed for mobile agents/managers. Spectrum's XorceView software (Source-View), provides pinpoint reporting to help funnel critical content to an agent's or manager's desktop. Agents and managers have immediate access to the summary data they need in order to improve their performance. XorceView, a lightweight VPN-compatible desktop client, brings your agents into the call center. Remote agents can access data from multiple sources to increase their effectiveness even when they are not physically present in the office. Reports that are not overwhelming the Desktop but large enough to provide the information Agents need. XorceView can be run minimized, and simply POPUP to alert the supervisor or agent of an actionable item.
XorceView Dashboards Alternatives
2Ring Dashboards & Wallboards
This web-based solution, compatible with Amazon Connect, Five9, Genesys Cloud CX, and Webex Contact Center, allows you to display real-time data on large screens in contact centres (wallboards), as well as directly on the computers of supervisors, agents, and even on mobile devices for executives (dashboards). Visual alerts (color changes, blinking), and audible alerts (one time, repetitive) based on your thresholds can be set up and changed easily. You can schedule a demo or test it for free to see how you create unlimited views using out-of-the box key performance indicators (KPIs); pictures, marquees/tickers, YouTube videos; and PowerPoint slides (via PDF export. 2Ring Dashboards and Wallboards takes care paging through your content). 2Ring Dashboards & Wallboards allows supervisors and business users to present information in real time to every screen.
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InfinCE
InfinCE, a digital workplace platform to manage your end-to-end business operations and enhance the employee experience. It is a smart collaboration and remote working platform hosted on a secure private cloud that can easily integrate with third party apps/software's to empower employees to collaborate and work from anywhere. InfinCE is equipped with all the essential collaboration, communication, and productivity tools for businesses to manage employees, customers, business communications, and project management. It's fast to set up, easy to use, and a budget-friendly platform with exclusive features like:
Virtual phone system to streamline your business communication.
Customizable dashboards with smart tiles for complete data visualization.
Curated marketplace with many open-source and commercial business software.
Guest users can view dashboards, share files/documents, and collaborate with the team, customers or partners, without being part of InfinCE.
Smart video calling experience with multiple screen share and simultaneous document editing.
Centrally control your IT assets with stringent access controls.
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BlueIQ
BlueIQ gathers data from your management system and Quickbooks, Google Analytics, Facebook and Quickbooks. You can customize and view different metrics from the top. You can zoom down to one location or category to highlight wins or isolate issues. BlueIQ's platform for dental business makes it easier to grow your practice or group practice. BlueIQ brings together all your data from different locations into one simple-to-use app. Your CPA will not be able to see all of your data, including collections, expenses, and budget reports. To help manage collections and purchase orders, you decide which reports to share. Your overhead will be kept in check by alerting your team to budget thresholds. BlueIQ regularly sends you a customized summary report. BlueIQ will send you an alert for each location if it finds a concern. You can choose which KPIs you want to monitor and when alerts will be sent.
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Graphly
According to Infusionsoft's founders, Graphly is the #1 reporting tool for Infusionsoft users. Performance improves when performance is measured. Performance that is measured and reported accelerates. Marketing Monitor website traffic, track dynamic lead sources, measure funnel converts, tweak, improve, and repeat. Sales Track individual sales rep performance, forecast revenue, view gross & net revenue numbers. Customer service View net promoter surveys. Fulfill on orders, improve retention rates and deliver & satisfy. Tag Funnel Displays how many contacts are included in a particular list of tags for a specific date range. You can see how many tags are applied to contacts over a given time period. You can see the trend of the lifetime value of your customers over a given time period. Based on the stage probability, forecast the adjusted revenue from active opportunities. To compare the tasks, appointments, and notes for each user, display them together.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Spectrum Corporation
Year Founded:
1971
Headquarters:
United States
Website:
www.specorp.com
Media
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Product Details
Platforms
Windows
Android
iPhone
iPad
Type of Training
Documentation
Webinars
Live Online
In Person
Customer Support
Online
Phone Support
24/7 Live Support
XorceView Dashboards Features and Options
Dashboard Software
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
XorceView Dashboards User Reviews
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