Best West km Alternatives in 2024
Find the top alternatives to West km currently available. Compare ratings, reviews, pricing, and features of West km alternatives in 2024. Slashdot lists the best West km alternatives on the market that offer competing products that are similar to West km. Sort through West km alternatives below to make the best choice for your needs
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Theum
Theum AG
16 RatingsTheum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge -
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Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.
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Centralpoint
Oxcyon
Gartner's Magic Quadrant includes Centralpoint as a Digital Experience Platform. It is used by more than 350 clients around the world, and it goes beyond Enterprise Content Management. It securely authenticates (AD/SAML/OpenID, oAuth), all users for self-service interaction. Centralpoint automatically aggregates information from different sources and applies rich metadata against your rules to produce true Knowledge Management. This allows you to search for and relate disparate data sets from anywhere. Centralpoint's Module Gallery is the most robust and can be installed either on-premise or in the cloud. Check out our solutions for Automating Metadata and Automating Retention Policy Management. We also offer solutions to simplify the mashup of disparate data to benefit from AI (Artificial Intelligence). Centralpoint is often used to provide easy migration tools and an intelligent alternative to Sharepoint. It can be used to secure portal solutions for public sites, intranets, members, or extranets. -
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LessonBridge
Secutor Solutions
$8/user/ month The LessonBridge lessons learned system from Secutor Solutions provides a database for companies looking to capture and manage lessons learned from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse these valuable lessons learned. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, attachments and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge quality using an automated review process. Reuse - Search and locate for relevant lessons learned to resolve issues, reduce your project risks, and improve processes. Share lessons learned with others or disseminate lessons learned from earlier projects to the teams that need to know. Use your lessons learned to improve your processes, manage your risks and resolve issues. For more information or to schedule a live demonstration please contact us today! -
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Lucy
Lucy
Lucy is an AI-powered knowledge management system that allows more efficiency and productivity from your employees. She makes it easy to find what you need to know when you need to know it. She listens for changes in your data, reads those changes, and learns all about your organization's accumulated knowledge. She does this without moving it from the places it resides.. She understands documents, PowerPoints, PDFs, graphs used to interpret data, videos, and audios. She connects to third-party data sources to include their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for your team to ask questions that she answers from her learned knowledge. She will help you find the best answer, and she identifies other possible answers if you need a different level of insight. She helps with onboarding, enablement, market insights and research, sales productivity, operational best practices, customer services support, and subject matter expert knowledge protection if individuals change roles or leave your organization. Lucy reads and absorbs every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day. -
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PatentCAM
IP Checkups, Inc.
PatentCAM is a secure, central repository for R&D and legal stakeholders to manage, annotation and monitor patents and scientific literature relevant to your organization's patent landscapes. It is designed for patent and technical information professionals and replaces less-friendly Excel or SharePoint products that are used by many organizations to manage and distribute patent-related data. PatentCAM can be implemented in your organization to increase informed decision making and limit legal risks. Particular benefits -Enhances competitor intelligence: Reduce redundant research -Speeds up the time it takes to commercialize -Reduce litigation costs and discovery costs -Increase IP monetization possibilities, licensing, sales, etc... PatentCAM expands institutional knowledge by aligning R&D and legal teams, resulting in better strategic decisions. -
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Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity. Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead. KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base. KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses. Available in both SaaS hosted and On Premise deployment models.
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LawPort
Lucidea
Premier Legal Intranet Software, SharePoint Accelerator. Maximize the information resources investment of your law firm, map closely to attorney workflows, integrate with critical finance, document and CRM systems, and maximize integration. LawPort is an integrated legal intranet that makes knowledge resources easier to access and manage. It also offers full business and practice benefits from the back office to the desktop. Legal information professionals can leverage the capabilities of LawPort to create a professional, agile and competitive knowledge management platform. This platform is affordable without requiring significant capital investment and does not require ongoing operational support. This allows firms to make better use of their limited IT resources. LawPort was designed for law firms and is based on a deep understanding and familiarity of the workflows of attorneys and critical systems such as Elite, iManage, and Interaction. -
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GeneralKB
Astersoft
$49.99 one-time paymentGeneralKB (formerly General Knowledge Base), is a flexible and user-friendly database and knowledge base software that can be used by individuals and companies. It is a user-friendly platform that allows you to create, capture, store, retrieve, and retrieve files, web pages, and documents. GeneralKB offers many ways to store and capture information. GeneralKB is also an information organizer, notes manager, and PIM that can help you keep track and retrieve your data quickly. It has many search, sorting and organizing features that make it the best way of managing information and finding things again that are difficult to organize. This unique knowledge management system offers powerful features and easy use. GeneralKB can be your primary tool for information management. It offers a wide range of customization options. GeneralKB includes a comprehensive help file to speed up your learning curve. -
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RightAnswers
Upland Software
Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage. -
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OneBar
OneBar
$50 per monthOneBar is a knowledge management platform that allows your team to collect valuable information and make it accessible anywhere. OneBar allows you to easily document frequently asked questions and answer to share with colleagues. Ask questions, invite others to help, and comment on the answers all from one place. You can tag answers, assign subject matter experts, set expiration notifications, and many other features to ensure that your OneBar information is accurate and up-to-date. OneBar understands your meaning better than traditional keyword-based search engines. Have you already found the answer in Google Drive or Confluence. Send OneBar a link and we'll embed the live preview in a OneBar document. OneBar makes it easier to close deals and share the most up-to-date answers with your sales team. Reduce the time it takes to respond to customer queries. Every support rep should be the best. -
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Starmind
Starmind
Starmind is a platform that connects employees to the best knowledge in your organization. It's powered by AI and made available in real-time. Starmind is more than other solutions that help communicate and document knowledge. Starmind uses AI to create a real-time network that shares knowledge and expertise. This ensures that your teams have the most up-to-date, accurate information. Your teams can focus on the important work by having one platform that provides instant answers, expert knowledge, and up-to-date information. You can make sense of the data that you already have. Starmind's AI uses the millions of data points that your teams generate every day to analyze them and create a network of knowledge in real time. Quick responses and quality answers are guaranteed when questions go to the right people. -
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eGain Knowledge+AI
eGain
eGain Knowledge+AI™, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time. -
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Sutherland SmartLeap HelpTree
Sutherland
1 RatingTraditional knowledge management systems suffer from either too little or too much information. According to IDC, 36% time spent by consultants searching for information is wasted. Many organizations are now struggling to find new ways to empower support staff to solve problems consistently. How can you ensure consistent service and compliance in all the regions you serve? The answer is to equip your support staff with a next generation knowledge solution. Sutherland SmartLeap™, HelpTree was designed with live customer interaction in view. It makes it easy for support staff to create and maintain current knowledge. It seamlessly integrates into enterprise systems, ensuring a simple user experience for both content creators and consumers. It allows for faster content creation with minimal training. You can connect with multiple data sources and use machine learning-based searches. Simple UX & UI for enterprise integration to facilitate richer conversations -
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Knova
IgniteTech
Avolin's Knowledge Management solution is ideal for large customer service and support teams that deal with complex queries across multiple channels in different industries, such as financial services, high tech and telecommunications. Despite service and support organizations investing heavily on call routing and case management solutions, productivity pressures have only increased. Knova was designed with a simple design philosophy. Streamlining the work of help desk agents means happier customers and happier staff. Knova Self-Service offers all the functionality and content needed to help users solve their problems on their own, anytime, day or night. It also provides information about known issues to targeted customers in a proactive manner, avoiding the possibility of serious problems or frustrations. -
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Zive
Zive
€150 per monthZive is an enterprise knowledge and AI platform that connects, organizes and maintains the collective knowledge of your company, making it efficient and enjoyable for all. Empower your employees to search for and find anything using a unified intelligent searching. Zive organizes your company's data automatically. API allows you to explore your company's knowledge graph, including the connections. Zive helps your business to realize the full potential of AI. Your employees will save time, become up to 40% more engaged and productive at work. Zive is a novel AI-powered knowledge management solution that allows your employees to move from asking questions to actually doing them. Zive is an AI-powered software solution that can be implemented in your company within a few days. No complex implementation, no professional services, no training. Our customer success team will assist you from platform setup through internal rollout. -
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Mantium
Mantium
Mantium's AI platform encourages knowledge sharing and alignment within organisations, helping teams work towards common goals. Knowledge management systems (KMS), which are used to manage large teams, are key to collaboration and learning about meetings, processes, and other events. We enable enterprises to quickly find the right knowledge in their KMS using AI to provide the best answers. If Mantium does not have the answer to your question you can update the information and the AI will improve in future instances. Mantium allows you to search systems holistically with Natural Language Processing (NLP), so your team can quickly find the information they need. You can ask a question via Slackbot and not need to switch to another app to get the answers. -
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Concourse Legal Hold
Thomson Reuters
Thomson Reuters offers a wide range of industry-leading products, services and solutions for law practice and business. Our professional services, investigative tools, and reference materials offer the trusted answers you require in today's changing legal landscape. Find time-saving Practical Law resources curated by expert attorney editors. HighQ, now part Thomson Reuters, offers a competitive edge by empowering law firms to increase efficiency, improve client collaboration, and transform the way they work. We are available to answer your questions about Thomson Reuters Westlaw or other Thomson Reuters legal products. Access technical support, user guides and training for Thomson Reuters legal products. Learn how Concourse Legal Hold can help establish a repeatable, automated, and defensible legal hold process. -
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Infinity Maps
Infinity Maps
€7.99 per monthInfinity Maps allows for visual thinking and knowledge exchange. Create deep knowledge maps for managing information overload and collaborating on complex or creative project. Manage training and workshop series, from preparation to presentation through to documentation with one tool. Organise all the information neatly and centrally on a single platform to avoid any confusion and ensure that everything is easily accessible. Transform complex topics into a clear and concise message. Visual facilitation can engage students and professionals. Infinity Maps help you to manage long or complex projects by providing all the information at a glance in one place. Manage projects, demonstrate expertise, and persuade clients. Prepare for classes, organize group project, and work on your thesis. Reduce your toolbox to focus on your work instead of wasting time with apps. Infinity Maps provides you with everything you need but not more. -
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JustClip allows you to capture any type information. You can organize it however you like. You can instantly retrieve it whenever you need. Bookmarks, ideas and book notes can be saved. Files, task lists, informative articles and audio notes can also be saved. Use infinite folder hierarchy, clip group, groups, tags to organize your heart's content. To reduce clutter, stay on top. You can quickly find everything you need, even within files. You have complete control over who sees what in JustClip folders and groups. Invite collaborators to edit, add content, comment, like, and make edits. Role-based permissions allow you to manage access. Share your content clips with classmates, friends, and colleagues when you are ready.
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Manzama
Diligent
Keeping up-to-date on industry developments is essential for law and advisory firms in order to grow and maintain client relationships. It can be time-consuming to sort through market intelligence and find actionable insights. It doesn't have it to be. Automated content discovery, analysis, and evaluation will help you maintain your knowledge and expertise. All employees and teams within the organization should have access to current awareness, monitoring, and alerting capabilities. You can now focus on providing the best possible client experience. A well-informed law company is better positioned to drive new business and strengthen relationships. Keep an eye on all areas of interest to your law firm, from clients to prospects to competitors. Search options that are pre-built and designed to make it easy for people to find what they need. -
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Beloga
Beloga
The intelligent knowledge hub transforms the way power users and teams capture collective wisdom, connect it, and evolve it. In the digital world of today, the biggest challenge is to store data from multiple sources in one location and retrieve insights at lightning speed. Harness scattered information effortlessly. Beloga's capture function consolidates all notes, files, documents and links from different sources into a single platform. The logo will organize your information, allowing you to focus on learning. Search across multiple sources at once, revolutionizing the retrieval of information from personal data to web insight. Select one or more sources to customize your search experience. This will ensure that you have the most relevant, accurate and curated information available at your fingertips. Create a digital oasis with a library that is tailored to you. Store all your thoughts, knowledge, and ideas in a central location. -
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Elium
Elium
According to studies, employees spend an average of 2 hours per day searching for information. Only to be able perform at their job. Now is the time to empower your team to focus on what really matters. Elium is a trusted, flexible resource for sharing and enriching company information. It streamlines the decision-making process, enhances collaboration, and allows for more innovation. What about company-wide procedures, key learnings from projects or market insights? All of them have a place at Elium. Give your team the tools they need to share company knowledge and capitalize on it. Search inside embedded files and stories easily. In seconds, find the most relevant knowledge. It is one thing to capture knowledge, but it is another to ensure that it remains relevant over time. Elium empowers teams with smart tools to use existing knowledge to collaborate around key insights. -
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BioXM
Biomax Informatics
The BioXM™, Knowledge Management Environment is a fully customizable enterprise knowledge management system that can be customized to meet your needs for integrated, evidence-based research. The BioXM platform allows for a central inventory of all information that represents an organization's collective knowledge. Individuals may be focused on their own fields of expertise but the entire organization can benefit from this knowledge to make better decisions, and follow more intelligent strategies. The BioXM platform makes it easy to quickly create highly customized solutions that are driven primarily by business and research needs. The knowledge model can adapt to changing information and circumstances. This allows for greater agility in the face change, higher ROI and ultimately more stability. -
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Teamwork Spaces
Teamwork.com
$8 per user per monthThis is the best place to keep your company and team content. Teamwork Spaces is an intuitive, modern content collaboration space with smart features such as required reading and live widgets. With smart document management software, an intuitive UI, inline comments for collaboration, and required reading to keep everyone involved, you can treat your most important documents as if they were worth reading. It makes it easy to find the right answers. For the way people think naturally, Teamwork Spaces is organized as a book and not as a series of folders. You can ensure that everyone within your company has one place to organize all important documentation. -
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Collokia
Collokia
Is your company maximizing the benefits of your collective intelligence? Many organizations have huge amounts of Collective Intelligence that is not being properly utilized. Your content should reach employees in context. People prefer to search the internet over searching in the intranet. Collokia Context doesn't require users to change their search habits. They can continue to search outside but will be presented with relevant internal content. Collokia agents can be integrated with your knowledge workers' tools and act as a co-pilot, connecting them to information, resources, or people when they need it. Our products can be seamlessly integrated into your knowledge management system, authentication. Any other enterprise solution that is currently in use within your company. Collaboration is essential to increase creativity and productivity. The problem is how do we know who to collaborate with? Who is interested in the same topics? -
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USU Knowledge Management
USU Software
USU Knowledge Management is the most trusted platform for knowledge management in contact centers. We provide relevant, easy-to-understand knowledge to your customer facing agents so they can provide better and more efficient customer service. It is more difficult to deal with the volume of information than it is to actually find it. We can only find the answers we need by contacting customer service. Our goal is to make customer support as easy as a Google search. -
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Knowledgebase Manager Pro
Web-Site-Scripts.com
$196 one-time paymentKnowledge Base Manager Pro is a web-based knowledge management software that supports and enhances organizational knowledge sharing, creation and storage, retrieval, transfer and application. Our knowledge management software solution will help you improve customer service, reduce customer support costs, assist staff in finding the right information faster, improve decision making, increase efficiency, and preserve business knowledge. You can call it form creator, form builder, or form generator. The Form Maker Pro is the most powerful web application to create beautiful and usable web forms. It's easy to create custom web forms and add them on your website using its intuitive interface. It's never been easier or faster. -
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Empolis
Empolis
$16.50 per user per monthEmpolis Smart Cloud: We are your partner with extensive knowledge in Smart Information Management. Empolis Smart Cloud is our platform that allows you to develop your own service applications. We can help you license the application to your customers or use it in your company. Empolis Service Express: The knowledge of your company is spread across multiple systems and lodged in the heads of your employees. This makes it difficult and time-consuming to find the answers you need. Service Express compiles all of your company's knowledge and establishes your central Knowledge Management, giving you a single source for all your questions. -
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AllAnswered
AllAnswered
$3 per user per monthAs organizations grow, they tend not to document and collect team knowledge in a systematic way. This knowledge can be found in various documents, spreadsheets and legacy wikis. It can also be stored in email threads and chat rooms. AllAnswered is a single platform that allows your team to easily access all the information they need. Mentorship and institutional knowledge are essential to the long-term success for any organization. To ensure that everyone has easy access, you need to tap into the expertise of your top team members. A custom Questions & Answers portal ensures that team knowledge is always available and that no one has to learn everything from scratch. If someone relies on outdated information, an outdated document repository can lead to serious mistakes. If your knowledge base cannot be trusted, it is of little value. AllAnswered provides your organization with a modern Wiki editor, built-in workflow and makes it easy to keep your knowledge base current. -
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NICE CXone Expert
NICE
Smarter knowledge management results in better customer experiences and more efficient call center operations. Customers and prospects can be met at the beginning of their journey via the Internet. Customers will feel like experts when they can find answers on their own via any channel and at any time. Customers who contact you will find it easier to reach you with expert knowledge and crucial insights. Smart knowledge management with NICE CXone Expert makes it easy for consumers to find the right self-service answers. Expert is part of the CXone cloud native platform and optimizes your organization’s content to improve customer journeys. Expert starts at Internet search and extends across web pages, bots and digital channels. Your customers will be empowered with the most relevant content to help them succeed in self-service. They will also receive faster, more accurate and reliable agent-assisted answers that are less time-consuming than calls and transfers. -
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Oracle Knowledge Management
Oracle
Oracle Knowledge Management delivers consistent, efficient information across all channels. With its superior search capabilities, the solution speeds up issue resolution for agents in call centers and helps customers find the answers that they need to improve customer satisfaction and loyalty. You can speed up the development of information to support customers and call center agents. You can quickly create knowledge articles and other materials using an easy-to use authority tool and rich media support. Easy-to-use, point-and click custom templates allow you to create announcements and news, FAQs, guides and more. To build the best knowledge repository, you should use a wide range of content contributors. Your subject matter experts can view, comment on, or approve updates using a workflow engine that efficiently manages content creation. -
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Trellis.law
Trellis Research
$99.95 per monthTrellis provides legal intelligence and judicial analysis for legal teams. We extract data from state trial courts that has been lost, make it searchable, and analyze it to provide law firms with AI-powered insight into how judges are ruling. Google can be used by litigators to search for state trial court records, and uncover key information about opposing counsel. Access to state trial court data for the first time Trellis is an AI-powered platform for state court research and analysis that was created by litigators. What will you find when you have access to the largest searchable database state trial court records? You can search through millions of Court Dockets and Documents. Learn more about Trellis State Court Coverage. To build the best case possible for your client, you must rely on more than emails and anecdotes. Our Judge Analytics Dashboard is the first to allow you to analyze millions of state court cases to provide the most powerful analysis possible for your case. -
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Matterial
Matterial
€4.99 per userAre you spending too much time searching for the right information? It is estimated that up to 30% of your work time is spent searching for accurate, valid, and current information. Matterial allows you to collect all corporate knowledge, connect it into a comprehensible network, and make it easily searchable. This allows everyone to get the information they need immediately. Do you want to improve your knowledge management? Matterial helps you to keep your company's knowledge alive and documents processes. It also informs your employees and customers. All answers are available from one source, which allows you to communicate with a variety of channels. We will show you how your knowledge base for the future could look in a live demonstration. No obligation and free of charge The automotive industry would not survive without you as a partial, system, or module supplier. Your creative, highly-specialized medium-sized business must have the knowledge to succeed in order to keep up with product development. -
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Phrontex
Kesteven and Associates
$50.00/month Phrontex is a web-based application that allows organizations to manage their corporate knowledge, including policies, procedures and other documentation. Phrontex is used by organizations of all sizes and types. - To establish a reliable and integrated corporate governance system. - To show compliance with legal requirements and management systems standards. Directors and executives should feel confident that the organization is meeting its obligations. -
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JobAider
Peregrine Performance Group
$25 per user per yearJobAider allows your organization to record what subject matter experts know, and then share it with their coworkers. Who better than the people who do the work to create content that others can use in their job? Knowledge and learning are rapidly developed as job aids become available and are used. Workers can immediately access job aids whenever they are needed, no matter where they are located. You can search for and find job aids by using the tags you create. Your workforce can connect with each other using their knowledge and expertise to enhance and supplement your learning environment. JobAider is a mobile support tool that is available to all those working in the field. You can quickly share your critical knowledge and expertise and make it instantly available. A job aid stores information such as the steps of a process. It guides people to complete tasks. They are sometimes called "cheat sheets" by some. -
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PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.
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Slab
Slab
$6.67 per user per monthUnlock your team's collective knowledge. Slab is a simple, flexible wiki that breaks down silos. It allows teams to quickly find the crucial information they need, when and where they need it. Slab gives you more control over how your knowledge is organized. For quick reference, pin important content to the top. Sort posts so that teammates know what to read and when. Slab's WYSIWYG editor makes it easy to use. You already know how to use Slab if you have used Google Docs. Slab allows real-time collaboration, which is unlike other wikis. This means that you can never overwrite work, even if two people click on "Save" simultaneously. Slab's fast, accurate search makes it easy for you to find the answers. It searches across integrations and saves you the hassle of opening dozens of tabs to search in a dozen different places. Slab seamlessly integrates to the tools you use for product development. Refer to other tools in a blog post and you'll instantly see more information without leaving Slab. -
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A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.
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Your mobile, intelligent intranet. You can share and manage knowledge, content, and applications to support teamwork, find information quickly, and collaborate seamlessly across the organization. SharePoint facilitates teamwork by providing dynamic and productive team sites that can be used by every project team, division, and department. Files, data, news and other resources can be shared. To streamline the work of your team, customize your site. You can collaborate securely and effortlessly with your team members, both within and outside of your organization, on PCs, Macs, or mobile devices. Your intranet can help you build cohesion and inform employees. You can increase organizational efficiency by sharing resources and applications on your home sites and portals. Beautiful communication sites can tell your story. Stay in the loop with personalized, targeted news via the web and the SharePoint mobile app. With powerful search and intelligent ways of finding information, you're only a click away.
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ProProfs Knowledge Base
ProProfs
$6 per user per month 15 RatingsProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions. -
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Use checklists, resources, and internal guides to help you easily onboard new team members. New team members will be able to get to know your product, best practices and culture. Outline is great for keeping your team's shared knowledge searchable, organized, and accessible, no matter if they are experienced remote workers or new to working remotely. Your company handbook should not be kept in a PDF file hidden on a shared drive. It should be searchable, easily updated, and easily accessible so that everyone can find what they need. Outline is very fast. We have worked hard to ensure that Outline responds in milliseconds. Documents load instantly, search is quick, and navigating the UI is fast. The Outline editor was designed from the ground up to make it easy to use but also powerful. Writing and reading docs should be fun.
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Foam
Foam
Foam is a personal knowledge sharing and management system that was inspired by Roam Research. It is built on Visual Studio Code, and GitHub. Foam can be used to organize your research, keep re-discoverable information, write long-form content, and publish it to the internet. Foam is open-source, free and highly customizable to your individual workflow. Foam gives you complete control over the information you create. You can share it and collaborate with anyone you wish. Foam's editing experience is enhanced by VS Code. It also features workspace settings that combine Recommended Extensions and preferences that are optimized for writing and navigating information. You can publish your content to GitHub Pages or any other website hosting platform such as Netlify and Vercel. -
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Altiar
Altiar
$1,200 per monthAltiar allows users to quickly connect with the information they require, allowing organizations to improve their performance and compete in a global marketplace. Altiar Enterprise provides powerful tools to help users find content and is a powerful tool to share knowledge within organizations. Altiar Enterprise transforms your data into a simplified portal that is on-brand. Altiar Enterprise is easy to manage without any specialist knowledge. From uploading content to managing users and users, changes can be made quickly and easily. Altiar Enterprise supports seamless integration into any business with its single sign-on support, configurable security settings and comprehensive single sign-on support. Altiar Enterprise can connect to the providers you already know, making it easy for you to catalog and publish content from other sources. -
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Panviva
Panviva
Support your employees so they can support customers. Our omnichannel solution gives your team access to a unified system that is user-friendly to provide the best customer experience. Panviva helps you reduce repetitive work, encourages team collaboration, and streamlines your company's knowledge. Panviva helps you to consolidate all of your organization's knowledge, empowering your team to achieve customer success. Regardless of whether you are the first employee or the 100th, everyone has the exact same information. Our system allows you layer, share, and collaborate on content from any device. Your team is equipped with the necessary tools and resources to perform their jobs. They are also notified when any updates are made. Traditional employee onboarding required classroom training and the reading of outdated manuals. Panviva gives your new starters all the information they need, without ever needing any assistance. -
46
Westlaw
Thomson Reuters
$75 per monthIf you don't look for new ways to use legal technology, you are already behind. Up-to-date, best-in-class technology is no longer a luxury for lawyers or legal organizations. It is a requirement. Westlaw Edge builds on the Westlaw you already know and adds the next generation in legal search, intelligent documentation analysis, integrated litigation analytics and the most powerful citator. For faster, more reliable and better legal research, you can have today's most advanced technology at your disposal. -
47
harmon.ie
harmon.ie
$6 per user per monthharmon.ie allows knowledge workers to easily capture and classify email and documents to SharePoint and Teams from Outlook, where they spend most of their work time. It is easy to find and share important content right from your email client. harmon.ie makes it easy to do the right things, increasing SharePoint adoption and workplace productivity as well as information governance compliance. Thousands of enterprise customers rely on harmon.ie's SharePoint- and Office 365-based user experiences products for email, records management, collaboration, knowledge preservation, and SharePoint adoption. harmon.ie is a Microsoft Partner since 2003 and has won many Microsoft Best App Awards. Our flagship solution eliminates data silos in Office 365 apps by grouping information with Descriptive Labels. harmon.ie SmartAssistant allows organizations to bring together all their information so that employees can concentrate on work. -
48
DoyleSoft
DoyleSoft
$29.95 one-time paymentWe are the first to create the easiest-to-use Knowledge Base software in the world. A Knowledge Base program can give you peace of mind that is more affordable than you might imagine. 1. You can quickly search through hundreds of articles stored in one or several databases to find the information you are looking for. 2. You can easily annotate Knowledge Base articles. 3. Track the usage of Knowledge Base articles. 4. Share your knowledge base articles with employees and customers/clients. 5. Ready to integrate into your existing network. It integrates well with your existing network. 6. Open database design. Your data is your data. Period. 7. Flexible licensing. Fully licensed for up 20 computers 8. You can work offline. No Internet connection is required. 9. Print your articles quickly 10. You can customize the layout, users, and categories. 11. The only "easiest-to-use" Knowledge Base in the world 12. It is affordable. Our knowledge base software is truly the most affordable available. 13. No risk. -
49
soLearn
Line Business Services
$25.03 per yearThe fully customizable parameters allow for application in any sector, for any type or knowledge verification or polling requirements. What makes soLearn unique from other eLearning products? SoLearn is a hosted system that follows the SaaS model (Software as a Service). SoLearn is equally effective on a mobile phone as it is on a large-screen. Contact us today to discuss soLearn. Allows for widespread application throughout your organization without requiring a large training investment. Effective performance management tool - data analysis can be used to guide employee performance and support organizational objectives. As more people access applications and web content via their phone or tablet, soLearn must work as well as it does on a large screen. -
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Mayday
Mayday
Mayday centralizes, harmonizes and intelligently distributes your knowledge internally, in your contact tools, or externally, in an intelligent FAQ where your users are looking for it. Sharepoint, Wiki, intranet, documents... The proliferation of tools can seriously hamper knowledge management. Mayday Knowledge Base is the only solution that brings all of your business knowledge into one place. Knowledge is easily accessible, even during customer interactions, as it is delivered to the advisor's desktop. AI-enhanced content suggestions and a search engine with intelligent suggestions will increase your response speed.