Vocaza Description
We live in an "experience economy". Customers value their experience more that the product. Customer feedback and data analysis are essential to manage customer satisfaction. To do this, you need to analyze your main indicators - NPS(Net Promoter Score), CSAT [Customer Satisfaction Score] and CES (“Customer Effort Score”) - to optimize your customer experience. Vocaza helps you manage calmly and improve customer satisfaction.
Integrations
No Integrations at this time
Company Details
Company:
Vocaza
Year Founded:
2004
Headquarters:
France
Website:
www.vocaza.com
Media
Recommended Products
Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.
Product Details
Platforms
SaaS
Type of Training
Documentation
Customer Support
Online
Vocaza Features and Options
Survey Software
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video