Alternatives to UserWise

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Transform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Spend your valuable time coaching agents on what matters most to you and your customers.

LM-Kit.NET is an enterprise-grade toolkit designed for seamlessly integrating generative AI into your .NET applications, fully supporting Windows, Linux, and macOS. Empower your C# and VB.NET projects with a flexible platform that simplifies the creation and orchestration of dynamic AI agents. Leverage efficient Small Language Models for on‑device inference, reducing computational load, minimizing latency, and enhancing security by processing data locally. Experience the power of Retrieval‑Augmented Generation (RAG) to boost accuracy and relevance, while advanced AI agents simplify complex workflows and accelerate development. Native SDKs ensure smooth integration and high performance across diverse platforms. With robust support for custom AI agent development and multi‑agent orchestration, LM‑Kit.NET streamlines prototyping, deployment, and scalability—enabling you to build smarter, faster, and more secure solutions trusted by professionals worldwide.

Machine learning can provide insightful text analysis that extracts, analyses, and stores text. AutoML allows you to create high-quality custom machine learning models without writing a single line. Natural Language API allows you to apply natural language understanding (NLU). To identify and label fields in a document, such as emails and chats, use entity analysis. Next, perform sentiment analysis to understand customer opinions and find UX and product insights. Natural Language with speech to text API extracts insights form audio. Vision API provides optical character recognition (OCR), which can be used to scan scanned documents. Translation API can understand sentiments in multiple languages. You can use custom entity extraction to identify domain-specific entities in documents. Many of these entities don't appear within standard language models. This allows you to save time and money by not having to do manual analysis. You can create your own machine learning custom models that can classify, extract and detect sentiment.

Speechmatics is the most accurate and inclusive speech-to-text API ever released. Speechmatics is the world’s leading expert in Speech Technology, combining the latest breakthroughs in AI and ML to unlock the business value in human speech. Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic detection, sentiment analysis, translation, and more. How is Speechmatics different? * The most accurate speech recognition on the market * 55 languages with vast accent and dialect coverage * Cloud-based or on-premises deployment options for data security * Real-time transcription with low latency and high accuracy * Real-time translation with 69 language pairs * Speech Understanding features such as Summaries, Sentiment, Topic Detection, Chapters, Audio Events * Fast and secure transcriptions for pre-recorded audio * Automatic translation and language identification * A culture of R&D in deep learning and speech recognition

Who likes to fill out surveys? No one. Feedier is an innovative platform that collects valuable feedback. Keep your leadership position and turn feedback into growth leverage. Make data-driven decisions to improve services and products. Innovative forms: With a unique model called S.I.R.A., you can quickly deploy innovative forms in just minutes. Measure Satisfaction, Collect valuable Insights and Reward to Create Loyalty, and finally push an Action To Create Engagement Get more responses You can encourage your participants to provide feedback by requesting highly targeted and unique feedback. This will not only make the experience more efficient and faster, but it also motivates them to share their opinions. Empower your data: Feedier act as data-hub. Connect cross-data from your services and applications to the feedback you collect. Segment the data that you need. Machine learning analysis allows you to go one step further in sentiment analysis. A platform for collaboration to infuse actions Give feedback to your teams, engage your participants, and export your data.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Use AI to analyze YouTube comments and uncover trends, sentiment patterns, and valuable insights. Make data-driven choices to grow your channel. Our advanced AI-powered analysis tool gives you deep insights into videos in your niche. Advanced sentiment analysis will help you understand how your audience feels when it comes to your content. To stay on top of the game, identify emerging trends and patterns from your comments. Get actionable insights to improve your strategy. Track and analyze viewer engagement to optimize your content. All you need to know about your content strategy.

Syncly's AI feedback analysis instantly categorizes and reveals negative signals hidden in feedback. Centralize your feedback, and take proactive action based on real time insights to elevate your 5-star customer experience. Use automated tagging to confidently categorize even in the face of an overwhelming influx customer feedback. Our AI model allows you to identify real issues that might not be as high as a CSAT. Identify real-time critical issues and explore top revenue influencing issues, as well as sudden peaks and drops. Use our analysis to quickly assess the top 10 negative reactions. Check out the top topics to empower your team and focus on what matters. Instantly visualize customer trends using charts. Detect anomalies and share them instantly to align organizations. Use a full-view dashboard to gain insights and make decisions for a consistent five star experience.

Track, contextualize and analyze large volumes to identify patterns, correlations and outliers. Reduce the turnaround time for qualitative and quantitative analyses to get insights quicker. Gain valuable insights on the emotions associated with media coverage of your brand across all channels. Keep an eye on your competitors' activities and their impact to stay one step ahead. Create your own dashboards that tell the story of your brand and help executives make better decisions. Automate the delivery of newsletters based on key topics to relevant stakeholder teams. Monitor media stories which can affect your corporate reputation. Mitigate risks as soon as possible.

Blue Machine Learning (BlueML), solutions allows you to quickly and easily analyze your open text comments. You can instantly see what is most important to your employees and students, and get more actionable insights that will help you make better decisions. Most comment analysis tools are based on customer experience machine-learning models and use a generic approach. When you look at the student or employee journey, you'll see that there are specific components around learning and experience. BlueML allows you to leverage three specialized models that can accurately analyze and analyze comments from each section of the student and employee journeys. This will allow you to categorize context-specifically. Get a complete view of the sentiments expressed by students and employees (very negative, very negative, neutral, positive or very positive), as well as their context-specific categorization. Learn about the emotions students and employees have expressed in comments.

OSOS by Mozn, an advanced artificial intelligence platform (AI), is specifically designed to process and understand the Arabic language. It is described by some as the most accurate large-language model (LLM) to handle the complexity of Arabic. OSOS is a leader in Arabic Natural Language Understanding, boasting the fastest and scalable Arabic text analytics algorithms. This platform is a part of Mozn’s ambitious initiative to create the world’s largest and most efficient Arabic language models. OSOS is also an AI-powered search tool, with a range of features such as content generation, question answering and more. Its aim is to improve decision-making for organizations and increase operational efficiency.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

By actively gathering feedback from end users, you can cut through the noise to focus on what really matters. The data you need for making the best decisions comes from the unbiased feedback of thousands of users. ML-powered analytics identify the most important end user concerns, so you can focus your efforts on delivering maximum value. AI summarizes verbatim feedback so that every member of your staff has the evidence needed. IT user experience is measured using a standard and objective metric. Comprehensive view of IT services. Evidence to support or refute assumptions. Instantaneous view of where you can invest to maximize your return. Clear breakdown by location, service, and business unit. Data to help you build your business case, and to inform vendor negotiations. Each leader has detailed data for their area. The team will trust objective and actionable data. Predictive insights to help you stay ahead of potential problems.

Kimola Cognitive is a highly reliable Machine Learning Platform that empowers individuals to automatically extract reviews from over 20 different channels and analyze and categorize customer feedback or any other textual data. These are the top features of Kimola Cognitive: Gather reviews by scraping the web Conduct text analysis and entity recognition with drag and drop Analyze data with ready-made models found on the Kimola Cognitive Gallery Create, train, and store custom machine learning models without coding Generate executive summaries, SWOT analyses, and other impactful marketing materials utilizing GPT Integration Accessible in six languages and increasing

You can find mentions of people, places, brands, and events in documents as well as social media. Access additional information about entities easily. You can quickly and easily classify multilingual text into pre-defined taxonomies, or create your own custom classification scheme. Short texts, such as product reviews, can be used to identify whether the opinion expressed is positive, neutral, or negative. Identify key-phrases and concepts that are relevant to the context in articles and social media posts. Compare two texts and calculate their syntactic or semantic similarity. Understanding the difference between two texts on the same subject. Clean text articles can be extracted from blogs, newspapers, and other websites. Get rid of advertising and boilerplate to get the article text and images.

Sonar analytics is an application for digital conversation intelligence that automates the capture and analysis of sentiment, trends, and industry content. You can gather, sort, and uncover valuable insights from the social and digital media clutter across various channels. This will allow you to paint an accurate and concise picture of your current position in near real time. With the right data, you can make better and more informed decisions. Sonar Analytics has many features that help generate concise marketing intelligence from social and digital media content. This includes key platforms like Twitter, Facebook and Instagram, YouTube, YouTube, Marketplaces, and open websites. You can find out what's happening in your industry at any time using functionality such as sentiment analysis and trend discovery, key profiles identification, and automated insight reports.

Natural language processing (NLP), which is a natural way to extract insights from unstructured text, is a great way to gain insight. To understand common topics and trends, identify key phrases and entities, such as people, places, or organizations. Pretrained models that are domain-specific can be used to classify medical terminology. Sentiment analysis allows you to gain a deeper understanding of customer opinions. You can evaluate text in many languages. Broad entity extraction Identify key concepts in text, including key words and named entities, such as people, places and organizations. Sentiment analysis that is powerful: Find out what customers think about your brand and how sentiment is around certain topics. Robust language detection: Assess text input in a variety of languages. Flexible deployment: Text Analytics can be run anywhere: on-premises, in the cloud, or at the edge with containers.

Your language data can be turned into insights quickly and easily with no code. Join over 10,000 companies, researchers, marketers, and other professionals who use Speak to reduce manual labor, unlock competitive advantage, strengthen customer relationships, and make better business decisions. Speak allows for easy uploading audio, video, and other data to be used in qualitative research, academic research and marketing research. You can convert audio and video to text using automated transcription, import CSVs to bulk analyze, capture recordings with an embedded recorder, create directly within Speak, or use popular integrations that automate capture. Speak can help you find actionable, competitive insights in data.

BytesView is a powerful machine learning and NLP-based text analytics tool. It can easily compile and analyze large amounts of text data from multiple sources. There are many text mining and analysis tools that can be used to extract valuable insights from unstructured texts. BytesView also offers API Services that allow you to train custom data analysis models using data specific to your company to improve accuracy and efficiency.

Allganize's AI solutions are the industry leader and provide businesses with the best tools to automate employee and customer support. Within the first four months of implementation, automate 72% of all monthly support tickets. Our AI will automate simple customer requests, allowing your agents to focus on more complicated issues. Employees can ask questions and find answers from multiple documents in a conversational manner. Pre-trained conversational AI chatbot for your websites that automates customer support. Intelligent search that instantly extracts precise answers from any document. Automated extraction of key words from any document and classification, providing valuable insights. Uses natural language to understand the context of product reviews and detect positive and negative experiences. To accurately determine user intent, assigns predefined categories to customer support conversions.

Social media can help you build and strengthen your relationships. The only social media management platform that enables you to connect with your audience and measure your performance. Sprout Social is a leader in usability and customer satisfaction, ROI, user adoption, and customer support. The most robust and cohesive social media solution built for scale. Social data can provide insights and trends that can be used to inform your marketing and brand strategy. With cross-network social publishing, you can plan, organize, schedule, and deliver content in a team. A unified inbox streamlines social monitoring and improves responsiveness. Rich social data and dashboards can help you drive strategic decision making throughout your business. Real people, real brands, real connections. Customers share their reasons for choosing Sprout's social management software and solutions.

Mention helps you find influencers, track social mentions and analyze competitors to generate leads. Mention is a social media monitoring tool that allows you to manage your brand and monitor competitors. It collects filtered and organized information from social media and the web. Our dashboard is simple and user-friendly. You can listen, engage and analyze real-time alerts and receive live updates about your brand on the web and on social networking sites. Mention is able to monitor billions in sources in over 40 languages and help you make better business decisions.

Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel.

Vespio's AI powered sentiment analysis tool reveals hidden customer desires in every conversation. This allows you to increase your win rate, revenue and reduce lead waste. Our platform accurately predicts the interest of customers and makes smart suggestions to help you close more deals. Our AI tools are designed to increase your win rate, reduce waste in the market, and save reps time with powerful insights and intelligent recommendations. Our tool breaks down your video call, giving you greater transparency, clear success stats for each part and AI-powered suggestions to improve success. It allows you to analyze and catch over 500+ signals across different languages. This helps you predict the outcome of a meeting and overall sentiment by processing customers' facial expressions and voice with over 90% accuracy.

The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say.

* Categorize themes • Visualize the Results • Topic-Level Sentiment Analysis • Powered by Collaborative Artificial Intelligence Caplena, a customer feedback tool, uses augmented intelligence to help CX professionals, market researchers, and consultants uncover deep insights in open-ended text. Caplena's story started when Maurice and Pascal, co-founders of the company, realized that many market research firms that deal with customer feedback have the same problem: Too many open ends, not enough time to analyze them accurately. Caplena was launched in Spring 2018 and has processed over 50 million responses. Caplena also adds 120 projects each week. Caplena is today the text analytics tool of preference for more than 100 companies in over 15 countries. Customers include Joyn, Swisscom, DHL and Coop.

You can respond to customer perceptions quicker than ever before. Find and rank the top brand drivers. Brand equity is a competitive advantage. Find emerging trends in your industry. Make sure your marketing and positioning are in line with the latest trends. Discover your customer beliefs. Talking their language can strike a chord and make a lasting impression. Artificial Intelligence helps you to understand how customer perceptions can impact your brand.

Semantria (natural language processing) API is offered by Lexalytics, a leader in enterprise sentiment analysis and text analysis since 2004. Semantria provides multi-layered sentiment analysis, categorization and entity recognition, theme analysis as well as intention detection, summarization, and summary in an easy to integrate RESTful API package. Semantria can be customized through graphical configuration tools. It supports 24 languages and can be deployed across public, private and hybrid clouds. Semantria scales easily from single servers to entire data centres and back again to meet your processing needs. Integrate Semantria for powerful, flexible text analytics and natural word processing capabilities to cloud-based data analysis products or enterprise business intelligence infrastructure. To create a complete business intelligence platform, you can add Lexalytics storage or visualization tools to store, manage, analyze, and visualize text documents.

LunarCRUSH provides community insights for crypto investors, funds, exchanges, and traders. You can get real-time insight through research applications and API's that will help you make informed crypto investment decisions. Crypto is driven by the community. We want to make cryptocurrency investing transparent by providing transparency around community activity. We help investors make better decisions. LunarCRUSH is a collection of tools that improve cryptocurrency research for investors, exchanges, and funds. It was created purely to provide community insights. LunarCRUSH.com, a free tool for crypto community, is designed to give unique insights and provide an adaptive, engaging user experience that they can't find anywhere else. It simplifies crypto investing by reducing research time and simplifying social intelligence.

Social insights for the most influential brands in the world Your reputation is everything. Protect it globally. Talkwalker is your additional set of eyes and ears. Its AI-powered analysis provides real-time insights into what's going on across all social channels and online media in 187 languages. This allows you to quickly identify and resolve issues before they become a crisis. Our proven KPI frameworks can help you benchmark your brand and campaigns. You can measure sentiment and brand health. You can connect social efforts to real business results, and receive instant reports from your management. Compare your results with the competition across all channels. Find out what customers think about your products and brands in real-time. Data-driven technology can help you maximize the social performance of communication campaigns. To increase your brand power, find the most influential stories and people who can help you. Quick Search allows you to spot the most popular stories in your industry and brand, right now.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Stay ahead with visual actionable insight (beyond chatGPT) from millions of image, text, and video social media data. Real-time insights into influencers, campaigns, and social listening can save you 40% on costs. HaiX is a company that develops cutting-edge solutions using Explainable AI. We help organizations augment human intelligence using explainable AI solutions. We also help them deploy these solutions at a faster pace and lower cost by using our AI platform. Our team is at forefront of AI innovation, with cutting-edge R&D. We have a diverse group of entrepreneurs (with exits), AI PhDs, explainable AI experts and CXX-level executives. We track real-time brand sentiments, reputational risks, and insights from millions of data sources globally (news, social media). Real-time insights to intelligently plan and analyze risk for multiple companies in order to mitigate risk and comply.

Famepilot helps you organize your customer experience. Forward-thinking businesses around world use Famepilot to manage tons of feedback each year. 85% of customer interactions with you business now take place on your Google, Facebook and Twitter pages. Connect with customers who promote your brand online. Famepilot automates the customer feedback process. It captures your Net Promoter Score®, Sentiments over time, Testimonials, Online Reviews, and Online Reputation. Famepilot monitors your business activities on Google, Facebook, Twitter, 20+ review sites, and Twitter. This list is growing quickly. You can also suggest specific sites for your industry. All reviews posted online by customers can be reacted to via the Famepilot platform. Park comments for employees to respond. Do not leave any customer unanswered.

Unified customer feedback analytics for some of the fastest-growing companies in the world. Chattermill gives you an advantage by aggregating, measuring, and analysing all customer feedback in real-time. With a simple, collaborative platform, you can bring all customer feedback and interactions into one place. You can use AI-based sentiment and theme AI to understand how customers feel about your product. To instantly determine what is driving customer experience, filter and interpret the data. To accurately predict and identify opportunities to drive revenue, advocacy, and retention across every touchpoint, analyze customer feedback

Make the most of automation in marketing. Increase sales conversions and customer interaction. Manage leads who interact with your brand and product on social media channels. Identify and nurture social activity. Automate profile discovery and activity gathering. To qualify them, leverage rule-based lead scoring. Search filters to define your buyer personas. Instantly generate leads To identify high-quality leads, you can leverage filters that span organizational and user attributes. You can achieve a high ROI in a very short time. Drive content creation and publish across multiple social media channels simultaneously. Track the content consumption and interactions of your posts to generate leads. Learn how to leverage social media insights. Social listening can be used to monitor social media channels of your brand for customer feedback, brand mentions, and discussions about specific keywords, topics, or industries. Then, an analysis will be performed to gain insights and take action on those opportunities.

Sentiment Search specializes in reviewing reviews for restaurants, cafes, pubs, and cloud kitchens. We provide customer sentiment insights from social media, review platforms, and internal feedback channels to marketing, operations, and guest experience teams. These industry-specific metrics can be used for benchmarking every aspect of a restaurant in comparison to its competitors, identifying weaknesses, and ultimately improving online ratings. You can provide higher management with a complete snapshot of your brand and identify underperforming locations. Track the shift in sentiment following staff changes, menu changes, and refurbishments using industry-specific trends. Compare competitors to benchmark sentiment at the location-level as well as at the overall brand level.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.

Revere is committed to elevating brands within the era generative AI. We do this by providing products and solutions that allow marketers to discover, monitor and measure their brand's reputation with AI co-pilots and Large Language Models. Brand Luminaire is our flagship platform. It offers features like brand and product sentiment analyses, LLM readiness assessment, and optimization services that influence brand outcomes in AI-driven environments. Revere’s mission is to help brands navigate the transformative impact that LLMs have on consumer decision making and marketing strategies. Our proprietary LLM-based metrics will help you keep track of the brands and products of your company as well as those of your competitors. Analyze how AI portrays you and your products across major LLMs. Revere offers products and services that enable brands to monitor and influence brand outcomes using LLMs.

Social Smart for Engagement allows companies a way to market themselves on social media, while still complying with all regulations. Social Smart for Research helps organizations improve their interactions by helping them to create great content and provide them with the relevant information and flexible content repositories. Social Smart for Compliance allows organizations leverage social media in a low-risk compliant manner. This is based on industry or company-specific compliance policies that your organization has set up. Social Smart Sentiment Analysis allows you to analyze and understand the social media sentiment surrounding any entity on social networks, including stocks and brands.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

RapidMiner is redefining enterprise AI so anyone can positively shape the future. RapidMiner empowers data-loving people from all levels to quickly create and implement AI solutions that drive immediate business impact. Our platform unites data prep, machine-learning, and model operations. This provides a user experience that is both rich in data science and simplified for all others. Customers are guaranteed success with our Center of Excellence methodology, RapidMiner Academy and no matter what level of experience or resources they have.

Scraawl is an integrated suite of data analytics tools that will help you get more out of your data. Scraawl can help you analyze data that is publicly available, such as images and video, text, or all three. Scraawl uses state-of-the art artificial intelligence and machine-learning techniques to provide actionable insights via analytics. Our team is made up of data scientists, data scientists, researchers, and developers who are all dedicated to providing cutting-edge analytics to users. Scraawl SocL® is a web-based, enterprise-level, simple-to-use PAI listening and analysis tool. Scraawl SocL® analyzes, visualizes, and searches online conversations and news data to provide a user with a detailed 360 degree analysis.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.

MeaningCloud is the easiest, most cost-effective, and most cost-effective way to extract meaning from unstructured content (articles, documents, social conversations, etc.). We offer text analytics products that provide the most accurate insights possible from any content in any language. We do it both SaaS-based and on-prem. We have worked in a variety of industries, including pharma, finance, media and retail. We develop tailored and industry-specific solutions. Our scenarios include: * Insight extraction * Analysis of the voice and opinions of the customer, employee or citizen. (User experience analytics and customer experience analytics in general. * Intelligent document automation Our APIs are free to use (20,000 API calls per year). Get our add-ins for Excel or Google sheets. Our integrations with Dataiku RapidMiner, Automation Anywhere, and Automation Anywhere as well as our SDKs (PHP, Python, Java and JavaScript) are available.

Customers expect a response when they engage with your brand via social media channels. But not just any reply. It must be a timely response that solves the issue in-channel, and leaves the customer satisfied. Verint Social allows your brand to deliver social service across all major platforms - with personalized conversations, smart automation, and actionable insights. Our intelligent, rules based routing system and prioritization engines ensure that relevant conversations are distributed based on identity, full conversational context, and a fully customized workflow in order to maintain your service standards. Verint Social is the only solution that can seamlessly integrate bot-based automation and agent-assisted services in a single conversation. This is facilitated by smooth bidirectional handoffs, which boost agency efficiency.

Repustate is an AI-powered semantic search, sentiment analytics and text analysis platform that provides world-class AI-powered data mining for organizations worldwide. It allows businesses to analyze terabytes and uncover valuable, actionable business insights. Repustate offers continuous deep dives into complex, integrated data across all industries, from our respected clients in the Healthcare sector to leaders in Education, Banking, Governance. Our solution drives sentiment analysis, text analytics, Voice of Customer (VOC), video content analysis (VCA), across platforms. It covers the multitude of acronyms, emojis, and slangs that supersede formal language in social media. It doesn't matter if you have data from Youtube, IGTV or Facebook, Twitter, TikTok or your own customer reviews forums, employee surveys or EHRs. You can pinpoint the most important aspects of your business.

Recap is a platform powered by AI that transforms complex data into concise summaries, intuitive visuals such as mind maps and timelines. It also enhances productivity and comprehension. Recap encourages critical thinking by generating questions from multiple expert perspectives. The platform provides a browser extension that allows users to instantly summarize articles, web pages and online content. It is optimized for YouTube videos and provides summaries as well as timestamps. Users can easily save and share their summaries, facilitating organized knowledge-management. Recap is a great tool for students, researchers and business professionals. It also helps content creators to digest large amounts of information. We have adopted large language models that are optimized for understanding and summing up content.