Alternatives to Unigma

SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.

NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

FirstWave’s NMIS is a network management system that provides fault, performance, configuration management, performance graphs, and threshold alerts. Business rules allow for highly specific notification policies that can be used with multiple notification methods. FirstWave also enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

With more than 50,000 customer installations across the five continents, Pandora FMS is a truly all-in-one monitoring solution, covering all traditional silos for specific monitoring: servers, networks, applications, logs, synthetic/transactional, remote control, inventory, etc. Pandora FMS allows you to quickly find and solve problems. It scales them so that they can be derived either from on-premise, multi-cloud, or both. You now have the ability to use your entire IT stack and analytics to solve any problem, even those that are difficult to find. You can control and manage any technology and application with more than 500 plugins, including SAP, Oracle, Lotus or Citrix, Jboss, VMware, AWS and SQL Server.

The Epitiro remote network monitoring probes will keep you informed about your Ethernet, Wi Fi, and/or LTE service performance, as well as user experience. Install Epitiro hardware probes in key locations to continuously test network performance and bandwidth across multiple broadband networks. Our cloud interface makes it easy to configure test networks and schedules. You can test on demand or according to a schedule. You and your team can set up performance alerts. Assure the operation of your splash page and captive portal. Invite your customers and team members to securely view performance via their mobile app or desktop. Enterprise-class administrative features and scalability. Comprehensive tests of end-to-end performance include Ookla Speedtest and Latency, Jitter and Packet Loss, as well as application performance for Browsing (Dropbox, Youtube), as well as iPerf support. QoS. QoE.

White-label SDWAN platform for MSPs, ISPs, Telecoms, and others who want to provide reliable, simple-to-use and managed network services. It includes a centralized orchestrator and dual-stack IPv4/IPv6 capabilities, packet-based load balancing for true session consistency with no dropped calls, wireless/LTE support, and high-performance (>90%) Circuit Bonding Technology. You will receive a unique combination technical and business/economic capabilities to help you build your business. After paying the initial setup and training fees you only pay for the sites that you deploy. There is no charge for core node licensing. Scale as fast as you need! Turnium SDWAN provides a platform for you to fulfill your Service Level Agreements. Reduce connectivity issues that cause complaints, outages and lost time, and reduce costs associated with reporting on and delivering on SLA.

Tanaza is a cloud-based management tool that allows IT professionals to remotely manage WiFi networks. It's intuitive and responsive. TanazaOS is the heart of Tanaza's technology. It's a powerful Linux-based Operating System that can be used with multiple access points. Tanaza makes it easy to deploy, configure and remotely monitor WiFi access points. One cloud controller platform allows you to manage hundreds of AP settings. Tanaza allows users to enable SSIDs, set radio power, channel settings, and configure IP addresses from a single cloud controller platform.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Your staff can monitor and manage your entire IT infrastructure using a single platform. The powerful ITarian platform simplifies operations, increases productivity, and makes it easier to better use IT resources. Give IT staff more management and monitoring capabilities. Integrating roles, functions, toolsets and functions between them will increase IT productivity. Proactive detection and resolution capabilities can maximize uptime. Use custom scripts to automate your day-to-day tasks.

Traverse by Kaseya provides unified monitoring of hybrid cloud infrastructure and network infrastructure in enterprise environments and managed service provider (MSP). Traverse allows IT professionals and MSPs to quickly identify and fix network and data center issues before they affect service levels. It connects and correlates all IT components that support a process or business service, allowing users to have a comprehensive view of their IT infrastructure. The top features of Traverse include unified proactive monitoring and actionable alerts.

Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.

Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.

RG System is a SaaS IT Management platform for MSPs and IT Professionals. It combines RMM and Data Backup & Restore with Endpoint Security in a centric portal. RG System protects your entire IT infrastructure - servers and workstations - and offers unique Bitdefender GravityZone Business Security integration and Dell EMC Avamar integration. Remote access, patch management and ticketing are all possible from the same web-based interface. You can also manage and secure your IT environments using VMs backup, replication, firewall, and other features. The portal is affordable, simple-to-use, and available on a pay-as-you-go basis. We make IT easy!

Centreon is a global provider for business-aware IT monitoring to ensure high performance and continuous operations. The company's AIOps-ready platform, which is holistic and ready for use in today's complex hybrid cloud infrastructures, is designed to meet the needs of these distributed clouds. Centreon monitors all aspects of the IT Infrastructure, from Cloud-to Edge for a clear and comprehensive view. Centreon eliminates blind spots by monitoring all equipment, middleware, and applications that are part modern IT workflows. This includes legacy assets on-premise, private and public clouds, and all the way to edge of the network where smart devices and customers come together to create business value. Centreon is always up-to-date and can support even the most dynamic environments. It has auto-discovery capabilities that allow it to keep track of Software Defined Network (SDN), AWS or Azure cloud assets and Wi-Fi access points, as well as any other component of today’s agile IT infrastructure.

VMware Enterprise Licensing Agreement VMware Enterprise Licensing Agreement (ELA) simplifies software asset management (SAM). Maximize your VMware investments. Even the most experienced IT department might struggle to procure and deploy thousands of enterprise VMware assets. The renewal and negotiation process is complicated and time-consuming. It's easy to get lost in the maze of VMware licensing terms and conditions. An enterprise VMware licensing agreement (ELA), simplifies licensing and lowers costs. It provides enterprise-wide coverage and 3-year terms that free IT resources from tedious licensing tasks. Softchoice will ensure that you get the most out of your ELA. Maximize your VMware investments. Right-size your SAM strategy. Enterprise software agreements make it easier to acquire the technology that will power your business.

RMM Central is a unified solution that allows MSPs to manage multiple client networks from one console. RMM Central offers a holistic approach that simplifies the management of MSPs' client networks, including remote access and performance monitoring. This holistic approach reduces effort and maximizes return on investment.

Igiko Management Tools is a web-based software that allows remote access to, management and monitoring of physical or virtual machines within a permissions-based security model. Igiko comes with a built-in remote gateway that allows you establish connections to your computers and VMs. The web console supports HTML5 RDP control, which allows remote desktops to be accessed from any web browser. The Igiko application, unlike most RMM tools is an agentless service. To provide remote access, monitoring, management and remote access capabilities to all local computers or VMs, you can only install it on one machine. Configuring and accessing the application globally is easy with embedded web server and tunnel-provider clients that have a dedicated DNS address on Igiko server. Igiko is ideal to small and medium businesses, hosting providers and software development and engineering firms, as well as home users and virtual labs.

The coronavirus pandemic created new challenges for businesses and remote IT monitoring. It is good to have a reliable source of support in times of uncertainty. Paessler software has been simplifying the lives of IT professionals for 25 years. Hosted Monitoring is perhaps our most innovative solution to the problems of today. Paessler PRTG hosted monitor offers monitoring that goes beyond the box. All important technologies, traffic, availability, bandwidth and traffic are supported. Your PRTG instance is up-and-running in a fraction of the time it takes to implement in-house. You don't need to purchase new hardware or search for spare capacity. PRTG Hosted monitor is completely agentless, so you can immediately start monitoring from your browser. Your PRTG instance is hosted on reliable AWS servers in your region. We also provide constant backups.

Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.

ExtremeCloud™, IQ - A new breed of cloud management. Streamline wired network operations and unlock machine learning-powered IT and business insights. Extreme Networks invented cloud network management and designed the ExtremeCloud™, an IQ network management system for the cloud. The result is a next-generation platform for wireless network networking that dramatically reduces operational complexity as well as costs for our customers and partners. ExtremeCloudIQ dramatically simplifies the unified management of wired access networks and Wi-Fi networks. It combines streamlined configuration workflows with real-time client monitoring, simplified troubleshooting, flexible RF planner tools and API integration.

OpManager MSP is a comprehensive monitoring and management tool from ManageEngine that allows service providers to monitor network devices for their clients. It has an easy-to use interface that streamlines management tasks and reduces workload. It also helps optimize the performance of client network devices. OpManager MSP provides network visualization capabilities to provide a consolidated view across multiple client networks. Resources can be saved by automating basic maintenance tasks and troubleshooting and by analyzing network performance. The new NCM Add-on in OpManager MSP enables managed service providers (MSPs) to efficiently manage network configurations and compliance, as well as identify firmware vulnerabilities, for improved security. This tool simplifies management of multi-client network and various components, eliminating the requirement for multiple tools.

Through our core capabilities in cloud-using technology, we provide business insight and expertise to assist your organization in making better-informed decisions that will lead to more productive and profitable outcomes. Our digital services platform uses continuous intelligence to use real-time context data to manage, modernize, and migrate multi-cloud within their organization. With finely tuned automation at each stage, you can easily migrate cloud, virtual and physical workloads to and fro any environment. Securely and automatically copies all data. You can also capture any changes to one our cloud storage data centers. Manages two-speed information technology consumption, DevOps and monitoring with cloud transparency about AWS, Google, IBM and asset usage and costs. Experts in multi-cloud (AWS Azure, Google, IBM, and the next-generation tools)

DeskDay CSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.

Opsview monitors operating system, networks, clouds, containers, databases and applications. BSM (Business Service Monitoring) gives you a more detailed view of your IT infrastructure than a Host-by-Host approach. Your monitoring solution will provide information about resiliency, operational availability (SLA/OLA), as well as other important aspects. You can quickly monitor your IT infrastructure, public or private cloud services, VMs and containers, databases, and applications with the 200+ Opsview-supported Opspacks. The Opsview API is a great way to communicate with your business and streamline your workflow. Monitoring software without excellent customer support is not worth the investment. With their monitoring expertise, the Opsview Customer Success Team strives for greater value for its customers.

Kaseya VSA (Virtual Service Agent) is a next-generation remote management and monitoring (RMM) software designed for Managed Service Providers and IT enterprises. VSA gives users access to powerful remote control, patch management, monitoring, security tools, and reliable discovery. This helps to increase IT staff productivity, service reliability and system security. Unified IT Management solutions can transform your business and deliver better service. Kaseya's IT Management software increases efficiency of IT teams by providing seamless workflows across all tools. This results in improved service delivery and increased business productivity. See for yourself why thousands use Kaseya VSA IT Management software. You should be able deliver more value at lower service delivery costs. Kaseya VSA gives IT departments the tools they need to manage their systems from one platform.

A digital experience management solution that integrates with Prisma SAE, including GlobalProtect and Prisma Access, allows you to optimize user experiences without having to install additional software or hardware. IT Teams must quickly identify and resolve issues throughout the service delivery chain, regardless of whether they are supporting employees at home or in the office. You can find the answer to any performance question for any user with ADEM, which is included with SASE. You can use the most comprehensive experience insights to pinpoint critical incidents and root causes. You have all the visibility you need to manage experience with correlated performance metrics across all endpoints and networks.

dinCloud is a Cloud Services Provider. Hosted private clouds offer hosted workspaces and cloud infrastructure which the customer can access through direct and open access. DinCloud's subscription-based services can be tailored to suit a variety of business models, resulting in lower costs, increased security, control, and productivity.

Unified communications and collaboration platforms are the foundation of some of the most important business systems. Hybrid working is becoming more common and users expect seamless user experiences. This makes it even more important to have high up-time, quick problem resolution and intelligent insight. Get the intelligent insights you need to find innovative ways to bring people together from anywhere. You can make sure the tools your company relies on are only working and improve the way your team communicates and collaborates. Whether your employees are at work or away, IR Collaborate will ensure that communication lines are always open. Automated intelligent alerts reduce troubleshooting and helpdesk calls. They are based on trends and current events and can predict problems.

Get visibility into the performance, availability, health, and health of your infrastructure and applications. Real-time data collection from hybrid and multicloud infrastructure. Allow SRE best practices, which are heavily used by Google based upon SLOs or SLIs. Visualize insights using charts and dashboards, and generate alerts. Integrate with Slack, PagerDuty and other incident management tools to collaborate. Day zero integration for Google Cloud metrics. Cloud Monitoring provides automatic, out-of-the box metric collection dashboards for Google Cloud Services. It can also monitor multicloud and hybrid environments. Rich query language is used to display metrics, events, metadata, and other information. This allows you to identify and uncover patterns and helps you understand the issues. Service-level goals are used to improve user experience and collaboration with developers. One integrated service reduces the time spent navigating between different systems by providing metrics, uptime monitoring and dashboards.

Automated documentation software that helps you keep track and manage your IT infrastructure. Our network documentation tool XIA Configuration allows you to automatically document your IT infrastructure. Reports can be run on your IT configuration, including Windows, AD and Exchange, Hyper-V and Azure, VMware, Citrix and more. Audit the configuration of different systems using a unified web interface. Track changes and expose security holes Automate tedious manual documentation that can take days and takes only seconds. To help with disaster recovery and troubleshooting, discover your servers and record their configuration. It's easy to spot suspicious behavior and incorrect configuration with version control and change tracking. You must provide evidence that your IT follows Microsoft best practices, company policies, and security standards. XIA Configuration can automatically generate your documentation with your branding.

To retain and attract customers, launch the Fiabee Value Added Service with your own brand. As if our service were yours, offer it. You have complete control over the content and permissions granted users across all their mobile and desktop devices. This allows for secure mobile collaboration. Integrate with other cloud processes to extend the platform and empower your developer community with Fiabee-integrated applications. Fiabee can be provided as Software-as-a-Service (SaaS) through Amazon Web Services (AWS) or it can be implemented in the operator's own cloud. Fiabee offers a new value-added solution. It provides a very effective mobile collaboration solution in the cloud and can generate new income for Telecom Operators and Service Providers. This is in addition to being much cheaper than implementing Hardware and Software in-house. The "revenue sharing", and "pay-as-you go" models make it easy to launch the service quickly and with very little risk.

Without the headache and anxiety associated with legacy backup, you can solve the downtime problem. Switch to a solution that is built on 30 years' worth of innovation and comes with no upfront costs - making cloud economics possible for every MSP. Unitrends MSP Portal gives you complete visibility to your entire backup universe, so you can monitor and control everything from one place. Who has the time to manage backups every day? Unitrends MSP Portal is focused on helping you solve problems so that you can get on with your day. BackupIQTM uses artificial intelligence (AI) to highlight the most critical issues so that you can be confident that your technicians are doing the right thing all the time. Send beautiful reports automatically every week, month, and quarter to ensure that your customers have peace of mind knowing that they have a great team and top-notch technology to keep their business running.

ConnectWise®, Asio™, The Platform for Top IT Solution Providers Asio™ is the platform for top IT solution providers. Asio™ will help you solve the problems caused by disjointed systems. With our security-first experience, your business will be a slim, mean ITSP machine. It boosts business operations, amplifies intelligent surveillance and automation, drives rapid innovations, and more. Asio™, you can take control of your business operations, and your bottom line. An MSP-approved selection of software can boost your business operations, including a PSA and quote and proposal automation, next generation IT documentation, and real time business intelligence. These tools are a game changer for business maturity. They offer unparalleled performance. You can increase customer satisfaction and service delivery with less effort.