Unbird Description
Efficiently compile and correlate customer feedback by integrating Unbird with over nine distinct sources. Categorize similar feedback items through intelligent tagging methods. Associate your customer insights with innovative ideas and establish a hierarchy for development priorities. Produce comprehensive reports to identify the most pressing concerns. Seamlessly inform both customers and stakeholders once a new feature is launched, ensuring effective communication. Additionally, effortlessly link to your preferred applications to monitor and evaluate customer feedback as it comes in real time. This streamlined process not only enhances understanding but also fosters a more responsive approach to customer needs.
Unbird Alternatives
Birdeye
Please also update our description as follows:
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
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Sogolytics
Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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ReviewInc
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elevio
Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge.
We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs.
Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product.
Is your team utilising Knowledge Centred Service (KCS)?
Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be.
It is based on user feedback and data analysis and serves as the backbone for user education.
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Integrations
Company Details
Company:
Unbird
Year Founded:
2017
Headquarters:
United States
Website:
unbird.com
Media
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Product Details
Platforms
Web-Based
Customer Support
Online Support
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