Textmagic User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Reception
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Used to be great

    Date: Nov 20 2023

    Summary: Initially a very positive experience and would recommend to others. Now that the pricing structure has changed, no longer recommend. We are a not for profit business and unable to keep using this program.

    Positive: Very easy to learn and use. New staff picked it up quickly.
    Ability to hold conversation or send a no reply SMS. Was good to have both options.

    Negative: Pricing structure.
    We used to be able to send an SMS under our dedicated number or via a shared number. The pricing structure changed and we then had to purchase individual numbers for each account which was no longer cost effective. We have now switched providers.

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