• Name: Tom G.
    Job Title: R+D director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super product, TS-PLUS !

    Date: Oct 13 2021

    Summary: A great product (which Microsoft should have offered in the first place). And in addition, great support! 10 out of 10!

    Positive: I'm really impressed by TSPLUS. Not only did it work well and did just what I needed, the designers anticipated almost all of my needs because I came to them. Kudos!

    Negative: No much to dislike so far. I have to understand that is runs the browser (we're using the HTML-5 approach), and browsers (fortunately) limit what a web page can do, for security reasons. So we have to use work-arounds. But they worked fine.

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  • Name: Anonymous (Verified)
    Job Title: Help desk
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best SaaS software

    Date: Sep 09 2021

    Summary: Quick support via tickets, WhatsApp and phone. Using TSPLUS Enterprise has been an added value in this period of working from home.

    Positive: It was very easy to install, configure and publish applications.
    Very useful for delivering desktop applications via the web without too much knowledge of remote desktop server configuration, and much, much cheaper.

    Negative: I have nothing against it, maybe just the fact that I don't give free updates for at least a year.

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  • Name: SANJAY M.
    Job Title: PROP
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great product.

    Date: Sep 07 2021

    Summary: Wonderful product I love using it I would recommend others to use it. You will also fall in love with it.

    Positive: Easy configurable and security features introduced are very very useful in avoiding the unauthorised access.

    Negative: Older v12 licensing and rehosting was cumbersome.

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  • Name: Greg K.
    Job Title: Principal Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Product, Great Price

    Date: Sep 01 2021

    Summary: I would highly recommend this product to anyone looking for an alternative to Microsoft's Terminal Server.

    Positive: TSPlus is a product that works exactly as promised. With regular updates and top support it's a winner.

    Negative: We once had an issue with our license renewal. It was promptly addressed by the support staff.

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  • Name: Fahad A.
    Job Title: System Administrator
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good for small business

    Date: Aug 19 2021

    Summary: Good application for small businesses, special who have more branches.

    Positive: Services printing, security, and other services like virtual printer.

    Negative: On the web access some minor design and HTTP without security.

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  • Name: John E.
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent support service

    Date: Aug 17 2021

    Summary: When I compare the TSPlus teams support service they are at the top of list in every category. The product is great and is very stable.

    Positive: Very helpful and always got back with the requested information. Even when I done something wrong they helped me out to sort the issues i had.

    Negative: The only issue i have had is they have changed the installation names from what i was used to. But once they had told me what the new names are it was ok.

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  • Name: Anonymous (Verified)
    Job Title: IT Manager Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Aug 02 2021

    Summary: Good product.

    Positive: Quality and pricing.
    Easy of installing the application.
    Regular updates available to keep it all save and secure.

    Negative: Would like a more easy way for offline updates.
    It has improved already a lot.

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  • Name: Nama M.
    Job Title: CIO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    TSPlus is amazing!

    Date: Jul 27 2021

    Summary: Great product, I highly recommend TS Security along with TSPlus for security reasons. Protects you server from attack while TSPlus performs like a champ in RDS and application publishing.

    Positive: Easy to use and feature rich RDS alternative.
    Cost effective.
    Great Customer Support.
    Geo IP restrictions feature.

    Negative: Demo is only 2 weeks, 30 days would be nice even though thats enough time for a serious RnD session.

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  • Name: Jean B.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    TS Plus review from a service provider

    Date: May 02 2021

    Summary: The best option on the market by far, compared to all the competitors, with an affordable price and almost no technical problems.

    Positive: Easy to install and activate (manually).
    Almost no technical problem, very easy tech support.
    Turns web any software, and enables to access it with any browser on any device.
    Decent price compared to competitors.

    Negative: No monthly payment.
    No direct connection between the payment, the installation and the activation of the license (the activation must be done manually).
    Additional modules rather expensive.
    Many difficulties to migrate from v12 to v14.

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  • Name: Rick F.
    Job Title: I.T. Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome Products! Awesome Support!

    Date: Apr 29 2021

    Summary: Best decision I made for all of my smaller clients with 3 to 10 users - only one workstation to maintain! Have been using the TSplus products for over 10 years now. Well done to the TSplus team - keep up the great work.

    Positive: The Multi-user access for Windows 10 with TSplus combined with TSplus Advanced Security simply just works. The Remote Work application adds quick and on the fly browser connection via any device back to the office workstation.

    Negative: It's not a case of what I really don't like - Windows Updates needs to be kept up to date including all of the TSplus applications on at the very least a monthly basis. This generally requires a re-boot for the multi-user workstation so one has make sure no-one is logged in and I always do after hours.

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  • Name: Jorge T.
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best and secure remote access

    Date: Apr 29 2021

    Summary: I'm very satisfied with this software, and happy to know that everyone are able to access the server or pc securely and work without any problem at all.

    Positive: Easy installation and configuration options, and many options to secure the access of any user, besides you may create a client to permit the client to access to the remote computer just with one click.

    Negative: Nothing at all, it is a great software and it has many options to buy what you need.

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  • Name: Mike E.
    Job Title: I.T. Systems Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    TSPlus - Excellent Software Solutions

    Date: Apr 29 2021

    Summary: Have used TSPlus software for a long time now in-house and for customers and find to to be excellent for all remote access use - very simple to configure and simple to show users how to access and to remote print.

    Positive: Having been using TSPlus for many years and find installing, configuring and using the software to be very easy - much simple to setup than other Remote Desktop solutions.

    Using TSPlus in a web browser is fantastic, could not believe it the fist time I used it , was so simple and so fast to use.

    Also find Security Essentials to be very good and excellent at protecting systems running TSPlus software for remote access.

    Negative: Would be nice to have a technical support line, but when I have required support by email or the Forum - TSPlus have got back to me very quickly with the answer to my question or issue.

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  • Name: David T.
    Job Title: Network Engineer
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Exactly what we needed

    Edited: Apr 19 2021

    Summary: Best bang for the buck remote desktop software out there. Setup was fast and we didn't have to spend much time training the staff how to use it.

    Positive: We needed to get everyone working from home - and quickly. It took one weekend to get all ~40 users migrated to a TSplus Remote Access environment.

    Negative: Licensing was a bit fiddly in our offline testing, but worked fine when we went to production.

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  • Name: Jörg R.
    Job Title: Tech
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Good Product, would recomend it.

    Date: Nov 20 2024

    Summary: I'm more than happy with it and can recommend

    Positive: - Does what i expected and it does it good
    - Great Support!

    Negative: - Release Notes and Release Dates not always up ti date!
    - 2FA Option way to expensive

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  • Name: VAUVENARGUE E.
    Job Title: System Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Total Satisfaction... Great Support

    Date: Apr 10 2024

    Summary: Absolute Microsoft RDP services killer.. I would recommend this product hands down without any hesitation. It is simple to manage, feature-rich and soooooooo affordable price-wise...

    Bravo Team TSplus...

    Positive: I've been using TSplus Remote Access for almost 5years . I have no complaint so far .. Very effective application .. very stable.. Never had a glitch.. Recently I had to deal with some license and software upgrade issue and TSplus Remote Access support team handled my case with great professionalism and guided me throughout the process..
    I would recommend their product 10 out of 10 times...

    Great job TSplus.

    Negative: I came from an old school type of support who prefer to have direct phone support.. But I understand the challenge of that. Even this is not a real negative point because they handle the interaction with the client
    With reasonable time... But I had to give my nostalgic thoughts..

    Read More...