TSplus Remote Access Reviews

Summary: I have been using this product for 5 years and i also provide this solution to our customers and they are quite happy to use TSplus for remote access and printing.

Positive: I have been using this product for 5 years. This is the best solution for remote access and printing with security features. Easily you can host your Windows application and work like web or cloud.

Negative: Nothing to dislike in this product. Company upgrades this product timely and as per requirements.

Summary: Excellent! Easy installation and configuration, error free operation.

Positive: We have installed it on more than 30 of our clients! Support is excellent as well, we have only used it for licensing reallocation issues.

Negative: Prices went up recently.

Summary: Using it for now 6 years and up to 30+ users, it's a very good product with an easy way to administrate it.

Positive: Easy to use for both users and administrators.
Cost effective and efficient.
Fast answer from support team in case of question, problem.

Negative: Few graphic issues when the French text is too long in admin tool and do not fully display (like update information)

Summary: Great support from a very innovative company. I like the fact that it's possible to licence from small (3 users) to enterprise clients.

Positive: Once installed a seamless product that allows user access via HTML5 or RDP.

The TS Plus advanced security is great for restricting access to unwelcome "guests"

Negative: I look after multiple TS Plus server/clients so it'd be good to get email notifications when there is an update.

Summary: The software just works and does everything I want on a mix of AWS and in-house servers. It has been a long business relationship between my company and TSPlus and over time I have built good working relationships with them. A key factor for me is that the staff I am dealing with now are the same ones I started with over 10 years ago which is comforting and to me indicates a stable company that will be around as long as I am.

Positive: I have been using TSPlus for many years on AWS EC2 Windows Server instances that I use to host business software for my clients and on their in-house servers.
I find it very cost effective, easy to use and I am comfortable that the security package protects the servers from intrusions.
I have been writing business software for over thirty years, but I don't have a lot of expertise in MS Windows Server OS. TSPlus provides all the tools I need to manage the servers in a very easy to use interface.
The remote client and client menu process works well and remote printing from the server back to the client always work reliably.

Negative: There are no downsides to using TSPlus.

Summary: Stability, ergonomy, excellent support, far less expensive than other solutions, very easy implementation.
Excellent product and responsive support.

Positive: Stability, ergonomy, excellent support, far less expensive than other solutions., very easy implementation.

Negative: The remote client is detected as spyware by Spyhunter.

Summary: I've created 2 support tickets and both were resolved quickly and I'm very pleased with the experience. Our clients are also very happy with the TSPlus Remote Access software that they can run our App from any browser and on multiple devices. I also find the administration and use of the TSPlus tools simple and very easy to learn. Most of the tasks needed to administer remote access to our App, are in one place.

Positive: Creating a support ticket is very easy and the response from the team is very fast.

Negative: The popup window that displays the message 'protected by reCAPTCHA' is very annoying. Sometimes is doesn't work on certain browsers.

Summary: Previously I was using Microsoft Remote Desktop and this product saves a lot of time and configuration.

Positive: Everything. Easy to setup, up and running in no time. No need to configure policies. Virtual Printer is the best thing to save a lot of printer driver installations on server.

Negative: Many settings are also applied to Administrator. Like Session timing restriction.

Summary: Great product, I would recommend it to everyone who is searching for a cost effective RDP environment.

Positive: Everything the product offers, especially the pricing. A Windows Desktop environment is also easier to maintain because most software is written for desktop and not for the server edition of Windows.

Negative: We could not get the build-in load balancer get to work with our Linux RDP software.

Summary: Good support and quick solution.
It helps us to use a single software or licence in multiple locations.

Positive: My issue got resolved within 3 working days and a quick response from the support team.

Negative: Remove Old version Order placing option from the partner portal, due to this we are facing lot of issues.

Summary: A great product (which Microsoft should have offered in the first place). And in addition, great support! 10 out of 10!

Positive: I'm really impressed by TSPLUS. Not only did it work well and did just what I needed, the designers anticipated almost all of my needs because I came to them. Kudos!

Negative: No much to dislike so far. I have to understand that is runs the browser (we're using the HTML-5 approach), and browsers (fortunately) limit what a web page can do, for security reasons. So we have to use work-arounds. But they worked fine.

Summary: Quick support via tickets, WhatsApp and phone. Using TSPLUS Enterprise has been an added value in this period of working from home.

Positive: It was very easy to install, configure and publish applications.
Very useful for delivering desktop applications via the web without too much knowledge of remote desktop server configuration, and much, much cheaper.

Negative: I have nothing against it, maybe just the fact that I don't give free updates for at least a year.

Summary: Wonderful product I love using it I would recommend others to use it. You will also fall in love with it.

Positive: Easy configurable and security features introduced are very very useful in avoiding the unauthorised access.

Negative: Older v12 licensing and rehosting was cumbersome.

Summary: I would highly recommend this product to anyone looking for an alternative to Microsoft's Terminal Server.

Positive: TSPlus is a product that works exactly as promised. With regular updates and top support it's a winner.

Negative: We once had an issue with our license renewal. It was promptly addressed by the support staff.

Summary: Good application for small businesses, special who have more branches.

Positive: Services printing, security, and other services like virtual printer.

Negative: On the web access some minor design and HTTP without security.