TSplus Remote Access Reviews

Summary: Am more than happy to keep using TSplus, 2024 marks 8th year using it TSplus. Great user interface and user friendly. With great CYBER SECURITY features in the newer version.

Positive: the fact that .exe got resolved with the .connect file extension. It used to be a struggle with Windows defender run the the remote exe file. This made #.connect

Negative: N/A am so happy so far so good. All issues that i have struggled with, i was fully helped and directed with the support team.

Summary: TSPlus support is also excellent. We ran this for years on a windows 7 PC and then had to update to windows 11 and there was not issue providing test license and support for the transition.

Positive: Products works perfectly even on a VM with limited CPU and RAM with 10 clients. There has never been an issue with license expiring. We have used this product to share our accounts package with Mac machines for more than 6 years.

Negative: There are no cons, product works as expected and support has always been spot on.

Summary: 15 years so far of using an excellent product with great support
The price is also very reasonable for the functionality provided.

Positive: Multitude of connection options.
PC via connect file, Mac and htm5.
Printing via the universal printer or if PC clients also a virtual printer option.
Ability to tailor the remote desktop to limit applications and folder access.
Great responsive support, they actually fix the issue when you report it.

Negative: We use terminal works to provide remote scan and for EPOS slip printers.
They will probably cover that as well one day.

Summary: It's the best product on the market for taking regular Windows desktop applications and making them available over the internet on any device that can run a standard web browser.

Positive: Its real world performance is fantastic.
Highly configurable for a variety of different use-cases.
Handles very high numbers of concurrent users without loss of performance.

Negative: As with any software, there are always things that are not 100%, but there's nothing of any significance that's worth mentioning.

Summary: 5 star service and operation, Been using now for nearly 2 years and no issues other than printing which is the printer not the remote access. Allows applications to be used everywhere, so even during difficult times the users have access to information they need. Have used Citrix in the past and whilst it has more features is very costly by comparison with very little benefits for the general user.

Positive: Ease of Install, Ease of Configuration.
Good Helpdesk Support.
Allows our users the freedom to work anywhere with the security our management require.
Easy deployment for new users and temporary users with restricted access rights.

Negative: Within the scope of use we have no issues. Would be nice if TSPlus could replicate the Citrix application Show Applications on Desktop.

Summary: Good experience for a decent value product which does the job of remote desktop from Amazon cloud very well.

Positive: Customer support is really good and responds quickly. The software works well once you have understood the setup and you do not have to be a technical Wiz to get it up and running.

Negative: Licensing can be a bit tricky to manage but support are there to help you.

Summary: We are overall happy with the software which is use for us.

previously we are facing issue with support but currently
India support team is very good& cooperative.
Thanks to support Team.

Positive: We got very good support from the TS Plus support team when our TS Plus server machine has some hardware issues & not able to work.
TS Plus support team even give our support beyond the office hrs also.

Thank you so much dear......

Negative: TS Plus Pricing is high in terms of uses.

These should be something lower than that. They must consider cost acc to small companies as well to afford the cost.

Summary: The experience is really good, the performance of the product meet our expectations. RDP connector and HTML works great!

Positive: The product is great easy to use, and with many options to secure the connections.
Very stable solution. The html connection option is also great for different platforms. The customer can connect from any browser.
Also you can convert a single PC in a small server.

Negative: The size of the interface is fix. So if you have screens with a better resolution you can not take advantage of it.
Also if we can setup the inactivity of the session for some users instead of on parameter for all the session will be great.

Summary: 10 out of 10.

Positive: I started using TSplus prior to the pandemic then heavily deployed it during the pandemic to allow clients remote access into their offices so that they could work from home. I have had little to no issues with the product it works as described as fast and the few times I've needed tech support they've been on the ball and helped out tremendously and been very nice and polite and expedient.

Negative: Haven't found anything I don't like yet.

Summary: Great product.
Minimum cost for companies.
Reliable.
Easy to manage.
Great support.
Need more effort If an application need some customized parameters to lunch.

Positive: Great team and quick support thank you TSplus for this product. Compared to other competitor like Citrix it s more affordable and easy to manage. No need for expert to configure it.

Negative: Looking for increase performance and speed up. And consuming less resources.

Summary: We are using this more than 5 years. maintenance is very easy and user-friendly interface. we are satisfied in there quick supporting system.

Positive: TSplus user interface are very simple and easy to use. online activation and latest release option are very useful.

Negative: Online updates are very important. universal printer option.

Summary: Excellent choice on selecting this product as alternative to any remote desktop environment. The price is worth it.

Positive: Application: Works great as expected for remote application management.

Support: Very responsive and highly skilled.

Negative: The application interface is a little bit confusing for the first time but reading all the manuals will guide you to move forward.

Summary: All over very good and thanks for the good development also the TSplus panel have everything inside.

Positive: Easy setting. Any one can access it and manage it easily we always use the TSplus for then best hosting.

Negative: We didn't find any cons to mention here. Love it, no issues.

Summary: The upgrade went very well so really happy. Stephane from support was excellent made sure I had all the information I needed to complete the upgrade.

Positive: License portal is very easy to use. The instructions from support to remove old version were excellent. Incensing of the latest version is so much easier now.

Negative: Nothing really, it all went very smoothly with no problems.

Summary: Configuration and setting the TSplus is very easy taking back up and restoring previous back up also very easy and quick.

Positive: Our services to the client hosted by TSplus terminal server. Stanby RDS. TSplus web host is better than other provider. Before we use many servers but not like TSplus.

Negative: No cons, simply best, cost wise good. Time saver for us.