Alternatives to Symbl

Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.

AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Discover the premier Conversational AI Platform designed for seamless Enterprise Automation. Botpress stands out as a versatile, fully on-premise solution that enables businesses to enhance their conversations and streamline workflows. Our advanced NLU technology surpasses that of competitors, resulting in significantly improved customer satisfaction rates. Developed in collaboration with major enterprises, our platform is suitable for a range of industries, from banking to national defense, ensuring comprehensive support for diverse needs. Trusted by thousands of developers, Botpress has been rigorously tested, proving its flexibility, security, and scalability. With our platform, there’s no need to recruit PhD holders for your conversational initiatives. We prioritize staying updated with the latest cutting-edge research in NLP, NLU, and NDU to provide a product that is intuitively accessible to non-technical users. It works effortlessly, empowering teams to focus on what matters most. Ultimately, Botpress makes conversational automation not just achievable, but also remarkably efficient for any organization.

At SoundHound Inc., we envision a world where every brand has a distinct voice and individuals can effortlessly engage with the products around them through natural conversation. Collaborating with our strategic partners, we aim to foster a more inclusive and interconnected environment. Our mission includes developing tailored voice assistants for businesses that prioritize their brand identity, user engagement, and data security. Leveraging our proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies, the Houndify platform delivers a level of conversational intelligence that is unparalleled in the industry. Embrace the future with Houndify! By voice-enabling the world, we strive to create a voice AI platform that surpasses human capabilities, adding value and enjoyment through an expansive ecosystem enriched by innovation and monetization potential. With our headquarters situated in Silicon Valley, we operate as a global entity, boasting nine offices across essential markets and teams spanning 16 countries, all dedicated to transforming the way people interact with technology. Our commitment to enhancing user experiences through cutting-edge voice technology is at the core of everything we do.

Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works. Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies. Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

Amazon Nova Sonic is an advanced speech-to-speech model that offers real-time, lifelike voice interactions while maintaining exceptional price efficiency. By integrating speech comprehension and generation into one cohesive model, it allows developers to craft engaging and fluid conversational AI solutions with minimal delay. This system fine-tunes its replies by analyzing the prosody of the input speech, including elements like rhythm and tone, which leads to more authentic conversations. Additionally, Nova Sonic features function calling and agentic workflows that facilitate interactions with external services and APIs, utilizing knowledge grounding with enterprise data through Retrieval-Augmented Generation (RAG). Its powerful speech understanding capabilities encompass both American and British English across a variety of speaking styles and acoustic environments, with plans to incorporate more languages in the near future. Notably, Nova Sonic manages interruptions from users seamlessly while preserving the context of the conversation, demonstrating its resilience against background noise interference and enhancing the overall user experience. This technology represents a significant leap forward in conversational AI, ensuring that interactions are not only efficient but also genuinely engaging.

Wluper, an advanced voice-based conversational Ai platform that allows workers to leverage advanced natural languages capabilities to create meaningful experiences, is called Wluper. You can calibrate and create the workforce experience in your sector or industry, strengthen your position, and empower your staff with a unique solution that scales.

Our Natural Language Processing (NLP) APIs offer exceptional accuracy at competitive prices, encompassing every facet of NLP within one comprehensive platform. You can save countless hours that would otherwise be spent on training and developing language models. Utilize our top-tier APIs to jumpstart your application development process effortlessly. We supply the essential components needed for effective app creation, such as chatbots and sentiment analysis tools. Our text classification capabilities span multiple domains and support over 100 languages. Additionally, you can carry out precise sentiment analysis with ease. As your business expands, so does our support; we have crafted straightforward pricing plans that enable seamless scaling as your needs change. This solution is ideal for individual developers who are either building applications or working on proof of concepts. Simply navigate to the Dashboard to obtain your API Key and include it in the header of all your API requests. You can also leverage our SDK in your chosen programming language to begin coding right away, or consult the auto-generated code snippets available in 18 different languages for further assistance. With our resources at your disposal, the path to creating innovative applications has never been more accessible.

In the course of patient treatment, physicians typically dedicate around two-thirds of their time to documenting care instead of focusing on examinations or engaging in patient discussions. To enhance the time doctors can allocate to patient interaction, Averbis is developing Speech2Structure, an innovative software solution that captures documentation in real-time through voice input and organizes it immediately. This system is adept at accurately identifying and addressing various linguistic nuances, including negations and different types of diagnoses, as it processes information. Additionally, it translates pathological lab results and microbiology findings into relevant diagnoses, further streamlining the documentation process. Moreover, the medications noted during consultations can also offer significant insights regarding potential diagnoses, thereby enriching the overall clinical picture.

DeepScribe’s AI-powered scribe captures the natural conversation between a clinician and patient and automatically writes medical documentation, allowing clinicians to focus on patient care instead of note-taking. Through an easy-to-use mobile app, DeepScribe records the natural clinical encounter and transcribes it in real time. Our proprietary AI then extracts the medical information from the transcript, classifies it into a standard note, and then integrates that note directly into a clinician’s electronic health record system. Unlike traditional scribes, dictation tools, or other solutions, the ambient nature of DeepScribe means it doesn’t intrude on the patient visit or disrupt the clinical workflow. Providers can simply talk to their patient like normal, then review their notes after the visit and sign-off in their EHR. DeepScribe handles documentation, charting, and even populates suggested diagnostic coding based on the information extracted from the visit. With DeepScribe’s easy to use, efficient, and powerful AI scribe, clinicians can bring the joy of care back to medicine.

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.

Hyro is the first global adaptive communications platform. Hyro enables enterprises to use their most valuable channels, services, and platforms with plug-and-play conversational AI and natural-language automation. This allows them to communicate and flex their processes across all channels, platforms, and channels, including contact centers, chat solutions and SMS. You can say goodbye to rigid chatbots or voice assistants that are dependent on intent-based flows and constantly fail. Hyro's adaptive advantage for enterprises is bringing a new era of conversational technology. It is quick to deploy, easy-to-maintenance, and easy to scale. This allows Hyro to conserve valuable resources while generating more conversions and revenue-driving insight.

Create your digital workforce effortlessly within just a few clicks—it's as simple as that! The Druid Chatbot Platform empowers businesses to accomplish more with fewer resources. Druid serves as an AI-driven, no-code platform for chatbot creation, enabling non-technical developers to craft, implement, and launch engaging interactions among employees, customers, partners, and enterprise systems via seamless text and voice communication across various channels. This platform boasts a unique multi-language NLU engine that accurately discerns user intentions, sentiment, and system entities, complemented by our Connector Designer that allows integration with any enterprise application, including REST/SOAP APIs, SQL/Oracle databases, ERPs, and CRMs. By utilizing chatbots, organizations can save both time and money, delegating repetitive tasks to these digital assistants so that human workers can concentrate on more meaningful activities. Moreover, chatbots significantly improve user experience by providing a conversational AI interface for interactions with any enterprise system, ultimately fostering a more productive work environment. Embrace the future of work by integrating chatbots into your daily operations, and watch your efficiency soar.

You can use accurate speech recognition at scale and continuously improve model performance by labeling data, training and labeling from one console. We provide state-of the-art speech recognition and understanding at large scale. We do this by offering cutting-edge model training, data-labeling, and flexible deployment options. Our platform recognizes multiple languages and accents. It dynamically adapts to your business' needs with each training session. Enterprise-specific speech transcription software that is fast, accurate, reliable, and scalable. ASR has been reinvented with 100% deep learning, which allows companies to improve their accuracy. Stop waiting for big tech companies to improve their software. Instead, force your developers to manually increase accuracy by using keywords in every API call. You can train your speech model now and reap the benefits in weeks, instead of months or even years.

HumanFirst revolutionizes the way you handle infrastructure and workflows for exploring, curating, and scaling your AI training data. Our solutions empower the expansion of NLU and NLP capabilities, significantly speeding up the advancement of conversational AI. By ensuring that authentic voice-of-the-customer data is consistently integrated, we enhance the relevance and effectiveness of your models. With HumanFirst Studio, managing voice and text data for training and refining natural language understanding (NLU) models becomes effortless. Eliminate expensive and inconsistent data ingestion and labeling procedures, opting instead for a streamlined experience that enables immediate enhancements to your AI performance using actual data. You can easily import requests from your Search and Help Center, emails, live chat, or voice call logs to ensure your AI continually learns to understand customer needs better. This allows for the discovery of intents and their enhancement in precision. The traditional approach of guessing which intents require training and manually creating training phrases can be cumbersome, often resulting in insufficient coverage and accuracy of intents, which can hinder the overall effectiveness of your AI solutions. Ultimately, embracing HumanFirst allows your organization to focus on what truly matters: delivering exceptional customer experiences driven by intelligent AI.

The MindMeld Conversational AI Platform is a comprehensive machine learning framework based in Python, designed to include all necessary algorithms and tools for creating high-quality conversational applications. Developed through years of experience in crafting and implementing numerous sophisticated interfaces, MindMeld excels in creating conversational assistants that possess a profound comprehension of specific use cases or domains, all while delivering highly effective and adaptable conversational interactions. It features robust command-line tools and Python APIs, providing the flexibility needed to meet diverse product demands. Users benefit from access to cutting-edge machine learning algorithms along with efficient management of extensive custom training datasets. Additionally, the platform incorporates improved entity recognition and resolution capabilities to effectively address automatic speech recognition (ASR) inaccuracies, further enhancing its utility in real-world applications. This adaptability makes it an invaluable asset for developers looking to create seamless conversational experiences.

Easily design, construct, oversee, and enhance secure, HIPAA-compliant healthcare applications driven by conversational AI solutions. The Orbita Prototype module facilitates no-code prototyping for conversation dialogues tailored for both voice and chat platforms. Users can share their designs and work collaboratively with project stakeholders while gathering valuable insights from end-users. The Orbita Experience Designer module allows developers to craft conversational applications using a low-code drag-and-drop interface, making it simple to utilize pre-built components for seamless integration with enterprise systems. Additionally, the Orbita Experience Manager module provides business and clinical professionals with tools to manage conversational experiences through intuitive ‘what you see is what you get’ (WYSIWYG) authoring tools and pre-designed templates for deploying surveys and other applications. Furthermore, the Orbita FAQ Hub module empowers users to efficiently create conversational voice and chatbot applications that focus on effective question-answering, all built upon a robust knowledge management framework. This comprehensive suite of modules ensures that healthcare organizations can swiftly adapt to the evolving needs of their patients and stakeholders.

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

Baidu has developed ERNIE Bot, an AI-driven conversational assistant that aims to create smooth and natural interactions with users. Leveraging the ERNIE (Enhanced Representation through Knowledge Integration) framework, ERNIE Bot is adept at comprehending intricate queries and delivering human-like responses across diverse subjects. Its functionalities encompass text processing, image generation, and multimodal communication, allowing it to be applicable in various fields, including customer service, virtual assistance, and business automation. Thanks to its sophisticated understanding of context, ERNIE Bot provides an effective solution for organizations looking to improve their digital communication and streamline operations. Furthermore, the bot's versatility makes it a valuable tool for enhancing user engagement and operational efficiency.

AurionX reimagines Conversational AI by enabling businesses to create powerful voice agents in minutes, not weeks. Its streamlined design eliminates the need for complex diagrams or advanced prompt engineering, making it accessible for teams of all sizes. With support for both inbound and outbound communications, AurionX unifies outreach and customer service on a single platform. Users can instantly test call flows, audit decision-making processes, and refine conversations with real-time QA. The platform integrates directly with APIs via MCP, allowing live data to flow into conversations for more personalized and accurate results. Its RAG-driven knowledge base ensures lightning-fast answers, even in complex scenarios. AurionX also provides structured event reporting, giving businesses actionable insights from every customer interaction. By blending simplicity, scalability, and intelligence, it empowers modern contact centers to deliver faster, smarter customer experiences.

Intelligent Speech Interaction leverages cutting-edge technologies including speech recognition, speech synthesis, and natural language understanding to facilitate seamless communication. Businesses can incorporate this technology into their offerings, allowing their products to effectively listen, comprehend, and engage in conversations with users, thus enhancing the human-computer interaction experience. Currently, Intelligent Speech Interaction supports multiple languages, including Mandarin Chinese, Cantonese, English, Japanese, Korean, French, and Indonesian, with plans to expand to additional languages in the future. This technology is versatile and applicable in a wide range of scenarios, such as intelligent question and answer systems, quality inspection, real-time speech subtitling, and audio recording transcription. Its implementation has proven successful across various sectors, including finance, insurance, eCommerce, and smart home technology, showcasing its adaptability and effectiveness. As companies continue to explore its potential, the impact of Intelligent Speech Interaction on user engagement is expected to grow even further.

Chatlayer, developed by Sinch, is a state-of-the-art conversational AI solution that enables organizations to design intricate chatbots that can comprehend and converse in more than 100 languages across a variety of platforms. Its user-friendly, no-code setup ensures easy integration with leading CRM systems, ticketing tools, knowledge repositories, and contact center technologies via APIs, which enhances the automation of challenging customer interactions. Features such as proprietary Natural Language Processing (NLP), support for multiple languages, and integration with ChatGPT allow Chatlayer to empower businesses to improve customer engagement, optimize support workflows, and provide tailored experiences on a large scale. Notably recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer distinguishes itself with its powerful functionalities and intuitive interface. As companies increasingly seek to enhance their customer service offerings, Chatlayer proves to be a vital asset in meeting these evolving demands.

Introducing the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement.

aiOla is a deep tech Conversational, Voice, and Speech AI lab with an enterprise-level ASR foundation model and TTS technology. It’s designed to help enterprises and developers adapt speech technologies to any process, whether through seamless API integration or an intuitive in-house app – We specialize in speech-to-text and text-to-speech AI that deliver unmatched accuracy (95%), in any language, accent, jargon, vertical or acoustic environment. Our patented ASR technology, backed by world-renowned researchers, empowers enterprises to capture spoken data in real-time, structure it, and turn it into actionable insights through a centralized data platform. From empowering frontline workers with hands-free workflows to enabling voice AI agents with enterprise-grade ASR and TTS, aiOla seamlessly integrates into workflows, internal apps and products. With 120+ languages, robust privacy features, and real-time processing, we’re the trusted partner for enterprises looking to drive efficiency, collect more data and make smarter decisions through AI-driven conversational technology.

Teams leverage Voiceflow to collaboratively design, test, and deploy conversational assistants more efficiently and at scale. With the platform, users can develop chat and voice interfaces for any digital product or conversational assistant seamlessly. It integrates various disciplines such as conversation design, product development, copywriting, and legal considerations into one cohesive process. Users can design, prototype, test, iterate, launch, and measure all within a single platform, eliminating functional silos and content disarray. Voiceflow empowers teams to operate within an interactive workspace that unifies all assistant-related data, including conversation flows, intents, utterances, response content, API calls, and additional elements. The platform's one-click prototyping feature helps avoid delays and extensive development efforts, allowing designers to create shareable, high-fidelity prototypes in just minutes to refine the user experience effectively. As the preferred choice for enhancing the speed and scalability of app delivery, Voiceflow also accelerates workflows with features such as drag-and-drop design, rapid prototyping, real-time feedback, and pre-built code, further streamlining the development process for teams. By harnessing these powerful tools, teams can significantly improve their collaborative efforts and optimize the overall quality of their conversational projects.

Clarifai is a leading AI platform for modeling image, video, text and audio data at scale. Our platform combines computer vision, natural language processing and audio recognition as building blocks for building better, faster and stronger AI. We help enterprises and public sector organizations transform their data into actionable insights. Our technology is used across many industries including Defense, Retail, Manufacturing, Media and Entertainment, and more. We help our customers create innovative AI solutions for visual search, content moderation, aerial surveillance, visual inspection, intelligent document analysis, and more. Founded in 2013 by Matt Zeiler, Ph.D., Clarifai has been a market leader in computer vision AI since winning the top five places in image classification at the 2013 ImageNet Challenge. Clarifai is headquartered in Delaware

SoapBox was created for children. Our mission is to transform learning and play for children all over the world using voice technology. Our low-code, scalable platform has been licensed by education and consumer businesses worldwide to provide world-class voice experiences for literacy, English language tools, smart toys and games, apps, robots, and other market products. Our proprietary technology is independent and reliable. It can be used by children of all ages, from 2-12 years. It can also be used to recognize different dialects and accents around the world and has been independently verified not to have any racial bias. Privacy-by-design is the approach used to build the SoapBox platform. Our work and philosophy are based on protecting children's fundamental right to privacy.

NexaVoxa is a cutting-edge AI voice agent platform designed to transform how businesses interact with their customers by delivering natural, human-like conversations in over 50 languages. It streamlines workflows such as sales automation, appointment scheduling, and customer service with dynamic voice interactions powered by real-time speech understanding and customizable prompts. Users can easily build and train AI agents tailored to their business needs, then deploy them across multiple channels for 24/7 support. The platform scales effortlessly to meet enterprise demands, offering ultra-low latency and reliable performance whether deployed in the cloud or fully self-hosted behind a company’s firewall. Key features include call routing, IVR, warm transfers, and detailed post-call analytics like sentiment detection and engagement metrics. NexaVoxa’s integrations with various apps enable seamless workflow automation and performance enhancement. Its flexible pricing plans accommodate businesses from small agencies to large enterprises. This solution is ideal for companies seeking to boost productivity while maintaining full control over voice AI interactions and data privacy.

The Omilia Conversational Self-Service Solution stands out as the sole AI offering in the current market that proudly supports over 70 production-grade contact centers worldwide, delivering distinct benefits for companies eager to utilize Voice/speech or Text virtual agents that embrace the future of AI-driven services. The applications of Omilia's Virtual Assistant are designed for true omnichannel functionality, created once and utilized across various platforms, ensuring a cohesive and comprehensive conversational AI experience through multiple channels such as IVR systems, social media messengers, web chat, smart speakers, mobile applications, email, and SMS. With a single platform and straightforward integration, businesses can achieve consistency across all channels and formats, ensuring the same high-quality conversational experience is maintained everywhere. This innovative approach not only streamlines the deployment process but also enhances customer engagement through seamless interactions.

Our Conversational AI Platform effortlessly transforms data, aligns responses, discerns intents, and enhances your bot’s training, enabling you to boast the most advanced engine across any conversational interface. Facilitate search capabilities within your customer channels to deliver not only automatic and precise answers but also immediate responses, enhancing user satisfaction. Empower customers to buy tickets, food and beverages, and merchandise directly through text or voice interactions on your platforms. Elevate the overall guest experience with engaging and fluid interactions throughout the conversation. Gain insights from comprehensive reports that detail visitor response metrics, including traffic sources and topic requests. Enhance the intelligence of your existing bot by leveraging our AI Knowledge Engine. Additionally, our platform seamlessly integrates with current bots, improving their efficacy and knowledge base to better serve your users. The result is a more intuitive and responsive customer engagement experience that keeps up with evolving demands.

As a leading solution in Digital Employee and Conversational AI, Amelia incorporates the finest aspects of human interaction—such as dialogue, expression, emotion, and comprehension—into daily user experiences, fostering deeper connections and enhancing business value. With the support of Amelia, the Digital Employee Builder allows organizations to create tailored, no-code Conversational AI solutions at scale for diverse applications, significantly speeding up deployment and maximizing return on investment. Amelia's cognitive abilities encompass episodic memory, process memory, intent recognition, and emotional intelligence, enabling her to tackle intricate queries, manage transactions, and provide customized customer support effectively. This capability is what establishes her as the Most Human AI™ in the industry. In addition, Amelia utilizes her semantic memory to retain facts, concepts, and their interconnections, allowing her to learn from various sources such as standard operating procedures (SOPs) and policy documents, which she can then apply in conversations. Furthermore, this adaptability ensures that Amelia continues to evolve and meet the changing needs of businesses and their customers.

Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.

Launch diverse marketing initiatives through various platforms such as WhatsApp, Facebook Messenger, and Google Business Messaging, among others. Maximize sales opportunities by crafting effective conversational flows, executing omnichannel strategies, and thoroughly analyzing performance reports to achieve your goals. Foster engagement by delivering detailed responses to customers through rich snippets, tailored to accommodate different situations. Enhance the customer experience by effectively visualizing and populating data for easier understanding. Leverage an AI chatbot that continually improves its capabilities with every interaction, ensuring seamless communication. Automatically categorize inquiries to connect them with the appropriate agents, facilitate handoffs as necessary, and maintain comprehensive oversight of customer support operations. Intelligent assistants utilize natural language processing to discern each user's intent, providing targeted solutions based on that understanding. The responses are generated using advanced pattern recognition techniques and metadata extraction from various service providers or databases. Ensure you monitor all activities across your channels to nurture strong customer relationships, while also adapting your strategies based on real-time feedback and insights. This comprehensive approach not only streamlines communication but also fosters loyalty among your customer base.

UJET is a cloud-native and mobile-focused customer service platform that helps organizations make support an integral part their business by engaging customers across all channels and endpoints. We transform customer interactions by integrating channels and integrated communications, modernizing customer experience. Our tools provide multichannel support for voice, text, web, and mobile apps. Customer support should be seamless for customers. It must empower agents with the best tools and enable brands to provide the best customer support experience. Google Nest, Instacart and Postmates are among the companies that trust UJET to power customer support programs. This allows for reliability, security, and scaling across the globe.

Seamlessly engage with your customers whenever and however they prefer. With the Interactions Intelligent Virtual Assistant, fostering communication and achieving tasks with your customers has never been easier. By integrating cutting-edge Conversational AI advancements and genuine human insight, we are redefining the standards for outstanding customer engagement. This Intelligent Virtual Assistant empowers your customers to communicate through speech or text in a way that feels natural and personal, ensuring a smooth experience from beginning to end. An Intelligent Virtual Assistant, or IVA, not only modernizes customer service but also personalizes it, making conversations feel more human. Thanks to the capabilities of Interactions IVAs, driven by Conversational AI, customers can express themselves just as they would in a face-to-face interaction, alleviating the common frustrations linked with traditional automated systems. Even amidst background distractions, varied accents, and unreliable connections, Interactions IVAs maintain their ability to accurately understand customer input, enhancing overall satisfaction and engagement. This innovative approach ensures that every interaction is not just functional, but genuinely connects with the needs and preferences of the customer.

SmartAction combines top-tier technologies and services to offer a comprehensive managed conversational AI experience. With over 100 successful customer implementations, we are well-versed in automating dialogues that enhance both engagement and resolution outcomes. Why settle for less when it comes to your customer experience? Creating and overseeing a virtual agent has never been simpler, as we handle all aspects for you. From designing the conversation to implementation and ongoing optimization, the SmartAction customer experience team is with you throughout your conversational AI journey. Recognizing that each customer interaction is unique, SmartAction customizes its natural language understanding (NLU) system on a question-by-question basis to ensure maximum accuracy. This tailored approach allows our intelligent virtual agents to perform at levels comparable to, and occasionally exceeding, those of human agents, ensuring businesses benefit from top-notch service. Ultimately, investing in SmartAction means investing in a solution that evolves with your needs.

Empower your customers to receive answers, address challenges, and take decisive steps through an engaging, conversational interface. Implement an AI assistant that is perpetually accessible, understanding, and reflective of your brand’s tone and identity. Assist customers in navigating even their most intricate problems, whether that involves processing an exchange or modifying a subscription. Adapt quickly to shifts within your business landscape, while leveraging analytics and reporting to consistently enhance the customer journey. Sierra's conversational AI platform allows your organization to create a customized AI assistant tailored to your unique business needs and clientele. Infuse your assistant with your company’s ethos, guidelines, procedures, and expertise, ensuring it embodies the finest aspects of your enterprise. Establish benchmarks to steer your assistant towards effective solutions, and implement safeguards to ensure alignment with your policies. Conversational AI extends beyond merely answering inquiries; with Sierra, your AI assistant can also take proactive measures to facilitate customer needs and improve overall satisfaction. This way, you can create a holistic customer service experience that drives loyalty and engagement.

Floatbot.AI is trusted by leading enterprises across industries including insurance, collections, lending, healthcare, banking and BPO. From automating customer interactions to streamlining workflows, our platform helps businesses achieve operational excellence, reduce operational costs and deliver better CX.