Alternatives to SusTern AI-Commerce

Triple Whale consolidates all metrics from all your tools and puts them in your pocket. We simplify, inform, and save you time. We integrate eCommerce and marketing data from all your favorite apps so you don't have to switch between tabs and apps. All your data can be tracked, tested, and interpreted. Data backing your decisions makes it easier to make informed decisions. AI is being developed to reduce errors and improve your operations across all your tools. You can quickly gain insight into what is working and what isn't, so that you can strategize, optimize, and maximize growth. Get to know all about your customers' spending habits. Forecast and track your most important D2C metrics. You can send daily, weekly, or monthly reports to everyone in the company. You can choose from a template or create your own metrics. Wondering how a 0.5% increase in your conversion rate could affect your profit? Our calculator uses your data for real insight. You can adjust your dashboard to make it work for you and your team. Moby by Triple Whale is an innovative AI-driven data platform designed to help brands and agencies unlock deep marketing insights quickly and efficiently. Its AI agents automatically analyze performance data across marketing channels, identifying trends in creative effectiveness, customer retention, and acquisition strategies. These agents provide precise recommendations on budget allocation to maximize return on investment and offer actionable fixes to increase website conversion rates. Trusted by brands like LSKD, Dixxon Flannel Company, and Porter Media, Moby has demonstrated success in detecting affiliate fraud, slashing reporting time, and boosting ROAS without increasing ad spend.

The new standard for online payments. Stripe is the best platform to run an internet business. For forward-thinking businesses all over the globe, we handle billions of dollars annually. Stripe creates the most flexible and powerful tools for internet commerce. Whether you’re creating a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and unmatched functionality help you create the best possible product for your users. Stripe is helping millions of innovative technology companies scale faster and more efficiently than ever before. We believe that payments is a problem rooted in code and not finance. We are obsessed with finding elegant, modular abstractions that allow for robust, scalable and flexible integrations. Stripe is easy to use because we remove unnecessary complexity and extraneous detail.

Create a business that is equipped to handle any challenge. Discover the adaptable, open SaaS platform that is pioneering a fresh chapter in ecommerce. Unlock endless opportunities to Build, Innovate, and Expand. Begin with a sturdy foundation provided by a robust ecommerce platform. Ignite your imagination and design stunning store experiences using limitless design tools. Simplify operational challenges with a user-friendly, secure platform that remains reliable when you need it the most. Provide rapid commerce solutions that ensure your customers return time and again. Transform seemingly impossible commerce scenarios into reality with the versatility of open SaaS. Capture market opportunities and introduce new experiences at the pace that suits your business. Create rich content experiences wherever your audience may be found. Effortlessly unify your backend systems or enhance functionality with third-party applications. Progress and scale intelligently without being hindered by complexity, allowing your business to thrive in a dynamic environment. By embracing this innovative approach, you can truly redefine the possibilities of ecommerce.

No other platform matches AmeriCommerce when it comes to managing multiple storefronts, B2B eCommerce, and intricate product catalogs. Regardless of whether you operate a small business or a large-scale e-commerce entity, you can be confident that AmeriCommerce is a robust platform designed to support your growth. Experience our free trial to discover firsthand why merchants globally are opting for AmeriCommerce as their go-to solution. Join the ranks of successful businesses that are leveraging the exceptional features our platform provides.

Ada is the omnichannel AI platform transforming customer service. Built to automate, scale, and elevate the customer experience, Ada’s generative AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion customer interactions since 2016. With Ada, organizations can eliminate long wait times through AI Voice, which provides natural, fast, and frustration-free phone support - no IVR menus required. AI Messaging powers personalized service across social, web, mobile, and SMS, while AI Email transforms inboxes by resolving 70% of customer emails automatically. Designed for enterprise use, Ada combines automation and intelligence with unmatched control, transparency, and security. The platform is HIPAA, SOC 2, and GDPR compliant, ensuring sensitive data is protected at every level. Through Ada Playbooks, businesses can automate complex SOP workflows - like refunds or trial extensions - with precision. Measure ROI with built-in analytics tracking CSAT, NPS, automation rates, and other KPIs that matter most. With robust APIs and out-of-the-box integrations, Ada fits seamlessly into any tech stack. Discover how Ada reduces costs, scales customer service, and delivers faster, higher-quality support - without compromising brand voice or experience.

WooCommerce is a powerful, open-source ecommerce solution that lets merchants build fully customizable online stores on the WordPress platform. Trusted by over four million stores globally, it offers unmatched flexibility to create unique brand experiences without the constraints of cookie-cutter templates. WooCommerce supports a vast library of extensions and themes that enable businesses to add specialized features and tailor their sites. With integrated tools for payments, shipping, marketing, and analytics, WooCommerce simplifies ecommerce management. The platform allows seamless multichannel selling—from websites to social media and marketplaces. Developers benefit from extensive APIs and resources for custom storefronts and apps. WooCommerce’s strong community and support system help merchants scale confidently. It’s ideal for businesses seeking complete control over their ecommerce presence.

FraudLabs Pro assists online merchants in safeguarding their e-commerce sites against deceitful fraudsters. It meticulously evaluates all sales transactions made through credit cards, PayPal, and other payment methods for potential online fraud, commonly referred to as payment fraud or Card Not Present (CNP) fraud. This proactive approach enables merchants to boost their profits while minimizing chargebacks and financial losses due to fraud. Furthermore, it enhances operational efficiency by offering a user-friendly merchant interface that simplifies the investigation of fraud cases that might otherwise be intricate and time-consuming without a dedicated fraud detection system. With over 24 readily available plugins, extensions, and add-ons compatible with leading e-commerce platforms, the setup process is straightforward: simply download and install the plugin. Additionally, there are more than 20 plugins specifically designed to support various popular e-commerce systems. After entering your License Key and activating the fraud detection feature, your online business will benefit from continuous protection against fraudulent activities, ensuring peace of mind for merchants. This comprehensive approach not only secures transactions but also fosters greater customer trust in the online shopping experience.

Agentic Commerce is a platform focused on developers, designed to create smart, AI-driven shopping experiences that function like independent sales agents, guiding users through the processes of discovery, searching, product selection, and conversion across various digital commerce channels. It offers a suite of tools, APIs, and modular components that empower teams to incorporate natural language understanding, tailored recommendations, adaptive search capabilities, and conversational interfaces directly into their online stores or applications, allowing customers to engage with websites in a manner that resembles human conversation and intent. The platform facilitates automated personalization, which adjusts content and recommendations in real-time based on user behavior, visitor signals, and predefined business rules, thereby minimizing friction and enhancing relevance without the need for manual merchandising efforts. Designed with flexibility and scalability in mind, Agentic Commerce also allows for integration with existing e-commerce systems and data sources, enabling developers to enhance functionality and monitor performance effectively. As a result, businesses can provide a seamless and engaging shopping experience that meets the evolving needs of their customers. This adaptability positions Agentic Commerce as a crucial asset in the competitive landscape of digital retail.

Visa Intelligent Commerce represents an AI-based commercial framework that allows intelligent agents to find, suggest, and finalize purchases securely on behalf of users within the Visa ecosystem. This system offers comprehensive functionalities that enhance tailored shopping experiences by incorporating secure payment features directly into AI-driven platforms. It also supplies specific payment tokens and management tools for agents, allowing authorized AI systems to conduct transactions safely in accordance with user-defined permissions and guidelines. Designed to expedite AI-driven commerce, it merges Visa's extensive payment capabilities with inherent safeguards against fraud, disputes, and unauthorized transactions, thus enabling merchants to provide smooth and reliable transactions. Furthermore, through a combination of integrated APIs and a secure infrastructure, developers are empowered to incorporate Visa payment information into AI applications, allowing for autonomous agents to explore, shop, and complete payments while ensuring clarity and transparency throughout the process. This innovation not only enhances the shopping experience but also builds trust between consumers and merchants in the digital marketplace.

Mirakl is an enterprise-grade commerce platform designed to help organizations build and scale online marketplaces and dropship ecosystems. It provides modular solutions that allow retailers and B2B companies to rapidly expand product assortment without carrying additional inventory. By connecting businesses to a vast network of sellers and suppliers, Mirakl enables scalable growth while maintaining operational control. The platform includes tools for catalog integration, payout management, retail media monetization, and unified inventory visibility. Mirakl Ads enhances revenue generation through AI-powered advertising capabilities that optimize onsite and marketplace media performance. With Mirakl Connect, brands and sellers can efficiently onboard, distribute catalogs, and access new sales channels from a centralized hub. Mirakl Nexus serves as a neutral infrastructure layer that connects commerce ecosystems to emerging AI agents and shopping platforms. It enables autonomous product discovery, transactions, and post-purchase workflows in the era of agentic commerce. The technology is built for reliability and scale, handling hundreds of millions of SKUs and API calls daily. As commerce shifts toward AI-driven decision-making, Mirakl delivers the data-rich marketplace foundation required for visibility, scalability, and long-term competitive advantage.

Alokai is a next-generation composable commerce frontend solution that empowers brands to modernize without replacing their backend systems. As a Frontend as a Service platform, it separates the presentation layer from core commerce operations. This allows businesses to innovate quickly while maintaining their trusted PIM, ERP, and ecommerce infrastructure. Alokai offers a production-ready storefront with plug-and-play integrations for leading technology providers. Development teams can launch new features faster using prebuilt components and flexible architecture. The platform supports gradual digital transformation by enabling component-by-component upgrades. Built-in performance monitoring and security alerts help maintain a high-performing storefront. Alokai reduces total cost of ownership by minimizing disruption during modernization. Its headless approach ensures scalability and adaptability for evolving market demands. With Alokai, enterprises gain speed, flexibility, and control over their digital commerce experience.

Elevate customer interactions with cutting-edge commerce solutions. commercetools stands out as the premier commerce platform rooted in modern MACH principles—Microservices, API-first, Cloud-native, and Headless—enabling you to seamlessly integrate your commerce solutions and customize experiences to meet the specific requirements of your business and its clientele. Enjoy the flexibility to innovate using the foremost enterprise commerce platform available. Regain authority over the design, feel, and operation of your commerce experience. You have the liberty to select the tools, features, and capabilities that align with your operational workflow and business objectives. Its highly scalable architecture effortlessly accommodates even the most significant spikes in traffic. Endorsed by numerous Fortune 500 B2B and B2C brands, it offers a reliable solution for enhancing your commerce strategy. With commercetools, you are not just adopting a platform; you are embracing a transformative approach to commerce.

fabric NEON is designed to prepare retail catalogs for the rise of agentic commerce and AI-powered shopping experiences. It helps brands understand how their products are interpreted and surfaced by AI search engines and shopping agents. Through continuous monitoring, the platform provides visibility into prompt performance, product coverage, and competitive benchmarks. Retailers can identify gaps in product content and optimize data to better capture shopper intent. fabric NEON streamlines SKU onboarding by enriching product attributes with insights derived from leading category prompts. Activation tools ensure optimized product data flows into multiple demand channels without disrupting existing systems. The platform integrates easily with tools like Shopify, product feeds, and emerging commerce protocols. By improving catalog clarity and relevance, brands can increase discoverability in AI-driven environments. fabric NEON supports faster merchandising decisions through actionable insights. It ultimately helps retailers stay competitive as commerce shifts toward intelligent agents.

Rezolve Ai is a comprehensive AI-powered commerce platform built to enhance every stage of the retail customer journey. Through Brain Commerce, it delivers conversational AI-driven search and personalized product discovery that guides shoppers from intent to purchase. Brain Checkout streamlines transactions with one-click checkout, conversational cart management, and support for advanced payment methods, including cryptocurrency. At its core is brainpowa, a proprietary large language model trained specifically on ecommerce datasets to eliminate hallucinations and ensure brand-aligned responses. The platform is designed to improve key metrics such as conversion rates, average order value, and in-store service efficiency. With flexible APIs and system-agnostic integrations, Rezolve Ai connects seamlessly to existing retail infrastructures. By combining personalization, automation, and end-to-end optimization, Rezolve Ai empowers retailers to deliver unified, revenue-focused shopping experiences across digital and physical channels.

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

TradeOS is an innovative trading operating system powered by artificial intelligence, aimed at transforming the trading landscape on a global scale through Agentic Commerce. This platform boasts a comprehensive suite of professional technical analysis tools, including candlestick charts, and caters to a diverse range of assets such as stocks, gold, forex, and cryptocurrencies. With its robust integration of professional data sources and sophisticated analytics, TradeOS delivers real-time, dependable market insights alongside automated trading support available 24/7. By connecting intricate market data with smart analysis tools, it facilitates efficient and accurate trading decisions for its users. One of its standout features, “Vibe Code,” offers users extensive customization options, enabling them to tailor AI agents to fit their specific trading strategies, risk tolerance, asset preferences, and trading frequency, ultimately crafting a personalized trading assistant that enhances their trading experience. This degree of personalization can lead to more informed decisions and potentially improved trading outcomes.

The decentralized commerce layer of the agentic economy. Trade any asset between any agent, anywhere—from everyday commerce to high-value RWAs. We have solved the hard problems of decentralized commerce, so you can easily enable any agent to exchange any asset, verifiably, with low fees. Our no-code, low-cost tools make it easy to start decentralized agentic commerce in just a few clicks. With Boson dACP you can enable any agent to exchange any asset through the decentralized commerce layer of the agent stack—providing MCP-compatible infrastructure that integrates seamlessly with existing agent frameworks. Agents can autonomously handle everything from everyday purchases to high-value transactions, giving you full control of the commerce experience. Buyers can delegate purchasing to agents who benefit from secure, verifiable exchange guarantees. Agents can autonomously buy, transfer, or trade assets—ensuring buyers either receive the item or get their money back—all without needing to trust intermediaries or sellers, just code and independent dispute resolvers. Boson dACP is foundational infrastructure for decentralized agentic commerce and has been awarded Technology Pioneer status by the World Economic Forum. As a decentralized protocol, Boson is built for the benefit of and governed by its users. Consequently, Boson only charges minimal fees per transaction—designed to be minimally extractive.

Envive AI serves as a transformative revenue engine aimed at evolving traditional online retail platforms into adaptive and intelligent commerce environments by utilizing a collaborative network of specialized AI agents. These agents work in unison to assist shoppers, tailor search experiences, and enhance product discovery in real-time, all while preserving the integrity of brand messaging, ensuring safety, and adhering to compliance standards. The Sales Agent plays a crucial role by helping customers pinpoint exactly what they are looking for through natural language comprehension and an ongoing learning process based on actual shopper interactions, thus minimizing confusion and reducing the likelihood of cart abandonment. Meanwhile, the Search Agent adeptly handles intricate queries such as “durable under $100,” eliminating the uncertainty of keyword searches to quickly display relevant products. Additionally, Envive's data enrichment capabilities consistently refine, organize, and upgrade product catalogs, enabling agents to provide precise recommendations and enhance visibility in both search and generative fields, which ultimately bolsters shopper confidence and increases conversion rates. This holistic approach ensures a seamless shopping experience that adapts to the evolving preferences of consumers.

Glance is an innovative commerce platform driven by generative AI, aimed at revolutionizing the way individuals find and purchase products by substituting conventional browsing methods with tailored, AI-crafted experiences. Acting as a smart shopping assistant, it comprehends user preferences, anticipates trends, and offers highly personalized suggestions through dynamically created visuals and content streams. Rather than necessitating users to sift through products or endlessly scroll, Glance employs generative AI to craft engaging, shoppable environments specifically aligned with each user's unique style, lifestyle, and context, thus transforming every interaction into a customized discovery journey. The platform operates by examining user behaviors, preferences, and inputs—such as selfies or chosen styles—and produces lifelike images that depict users wearing various outfits or engaging with products. By enabling users to visualize items in a context that reflects their individuality before making a purchase, Glance effectively merges the elements of inspiration and styling in a seamless manner. Ultimately, this approach not only enhances the shopping experience but also fosters a deeper connection between consumers and the products they choose.

Pipe17 offers a versatile solution that addresses the challenges of ecommerce operations at every growth phase. You can begin with the services most relevant to your current needs and expand later as required. This platform empowers direct-to-consumer (DTC) merchants to scale their multi-channel businesses effectively while boosting revenue without complicating their operational processes. With Pipe17, you can effortlessly oversee both B2B and B2C channels, preventing stock shortages and ensuring seamless operations through a unified dashboard. The integration of your Point of Sale systems with ecommerce platforms and third-party logistics allows customers to enjoy the flexibility of ordering online for in-store pickup or making purchases in-store with online delivery options. Managing the integration of the necessary systems for your ecommerce enterprise can be time-consuming and expensive, which is precisely where we step in. Pipe17 provides the quickest, simplest, and most dependable method to link multiple applications for the synchronization of orders, inventory, and products, accommodating everything from thousands of orders each month to thousands every hour. Ultimately, Pipe17 streamlines your ecommerce operations, enhancing efficiency and customer satisfaction.

Visa CLI, created by Visa Crypto Labs, is an innovative command-line interface that empowers AI agents and automated systems to perform secure card payments straight from the terminal, marking the advent of a new concept known as "command line commerce." This tool enables developers to seamlessly incorporate payment functionalities within their coding environments, eliminating the need for conventional API keys or pre-funded accounts, which in turn simplifies the setup process and reduces the security vulnerabilities tied to managing credentials. Users, along with AI agents, engage through text commands rather than graphical interfaces, making the system inherently more suitable for machine-driven operations and automation. With Visa CLI, programmatic payments are supported, enabling agents to efficiently pay for services like APIs, datasets, or digital resources in real-time workflows. Furthermore, it employs advanced security measures such as tokenization and certificate-based access to ensure that transactions are secure while also streamlining the implementation process. This makes Visa CLI a powerful tool in the evolving landscape of digital payments, catering to the needs of developers and automated systems alike.

Iris Finance is an AI-native FP&A platform that replaces spreadsheet-based financial reporting for consumer brands and product-based businesses. The core problem it solves: by the time most brands get their monthly financials, the data is already 2–4 weeks stale. Decisions get made on gut feel or delayed reports that don't account for Amazon fees, ad spend, returns, or 3PL costs eating into margin. Iris fixes this by ingesting data in real time from Shopify, Amazon, QuickBooks, NetSuite, Xero, Meta Ads, Google Ads, TikTok Ads, payroll systems, and banking, then surfacing true profitability broken down by channel, SKU, and cost center. No manual exports. No reconciliation lag. Core capabilities: Live P&L tracking updated daily, not monthly Gross margin and contribution margin by SKU and sales channel AI-driven cash flow forecasting and scenario planning Automated reporting that replaces manual spreadsheet builds Benchmarking against comparable brands by revenue tier Built for operators at $1M–$500M consumer brands - founders, CEOs, and finance leads who need CFO-level visibility without the CFO headcount. Particularly useful for brands scaling across multiple channels simultaneously where blended reporting masks where money is actually being made or lost.

Pulse Commerce is a cloud-driven platform designed for managing orders and inventory, specifically tailored for mid-market merchants operating across multiple channels. This innovative solution offers exceptional real-time insight and management capabilities for orders, inventory, and customer interactions on a company-wide scale. By utilizing Pulse Commerce, businesses can boost their operational efficiency, streamline order processing, elevate customer satisfaction levels, and effectively manage inventory and fulfillment expenses. Additionally, the platform's robust features empower merchants to adapt quickly to market changes and customer demands.

Boost your sales by 20% with Lightspeed eCommerce. As the top provider of cloud-based point of sale (POS) software, Lightspeed eCommerce empowers users to seamlessly oversee both in-store and online inventory, access and maintain comprehensive customer information, and analyze sales data across multiple channels from a single platform. Featuring integrated SEO tools and capabilities, users can effortlessly track and enhance their rankings on search engines like Bing, Yahoo, and Google, while also building e-commerce sites with SEO-friendly designs. This all-in-one solution significantly streamlines operations and enhances user engagement, making it an indispensable tool for modern retailers.

Willow Commerce is a comprehensive ecommerce operations platform powered by AI, aimed at assisting businesses in managing and expanding their multi-channel retail efforts from a unified cloud-based system. By centralizing essential tasks such as product listings, inventory management, order fulfillment, purchasing, and shipping, it offers merchants complete visibility throughout their operations. The platform integrates seamlessly with major marketplaces and commerce solutions, allowing businesses to synchronize product information, pricing, and inventory levels in real time, thereby minimizing the chances of overselling or running out of stock. Its automation of order fulfillment and warehouse processes reduces the need for manual intervention, lowers the likelihood of errors, and enhances overall customer satisfaction. Additionally, Willow Commerce offers robust analytics and forecasting tools, enabling teams to gain insights into customer behavior, refine inventory strategies, and make informed, data-driven decisions as they expand their business. Ultimately, this platform equips retailers with the necessary tools to thrive in a competitive ecommerce landscape.

Merchants and businesses can rely on Signifyd's robust eCommerce fraud prevention solutions. Their Commerce Protection Platform includes three key components: Revenue Protection, Abuse Prevention, and Payments Optimization, which collectively alleviate the burdens associated with eCommerce fraud, abuse, and payment compliance, allowing retail professionals to concentrate on essential business strategies and initiatives. In a time when cybercrime and severe data breaches are increasing, it's natural to feel apprehensive. Discover ways to safeguard your enterprise while facilitating commerce that transcends channels and borders, all while ensuring a smooth checkout process. Leverage our global Commerce Network™ to provide customers with a seamless experience as you mitigate fraud and abuse. With Signifyd’s unwavering 100% financial guarantee against fraud and abuse, you can confidently automate payments on a larger scale. Empowering merchants with shopper insights, Signifyd enables an average approval increase of 5‑7% for orders. This enhanced capability not only boosts revenue but also fortifies the overall customer experience.

Synplex is an innovative inventory management system powered by artificial intelligence, tailored specifically for Shopify sellers. Our mission is to assist small to medium-sized e-commerce enterprises in removing uncertainties associated with inventory management while enhancing their cash flow. Utilizing sophisticated demand forecasting techniques, Synplex uncovers the hidden challenges that can hinder e-commerce success: excess capital locked in overstock and revenue losses from stock shortages. We aim to equip independent retailers with the advanced data insights typically reserved for large global brands, ensuring our platform remains user-friendly and straightforward. As a result, our solution empowers merchants to make informed decisions and drive their businesses forward effectively.

Every day, brands can sell more. The platform allows merchants to manage and enrich multiple product sources for use across independent sales channels (Salesforce Commerce Cloud BigCommerce Magento, Shopify, Shopify), marketplaces ("Amazon, eBay. The Iconic, Catch"), and other online channels (Google, Facebook), email marketing platforms (Google, Facebook), order management systems, dropshippers, and social media (Google, Facebook). Consolidate product data from multiple sources. You can enrich data with unlimited attributes, customize products information, and synchronize inventory/pricing. To automate product behavior, create rules. Personalize how a product's content, pricing and titles are viewed by each channel. Connect all channels in a commerce ecosystem, including business systems, websites, sales channels, marketing channels, suppliers, and other channels. Facilitates data transfer through the centralized commerce hub.

Zowie is an enterprise-grade AI agent platform built to transform how businesses interact with customers through intelligent conversations. Instead of relying on static menus or rule-based bots, Zowie enables organizations to deploy conversational AI agents that execute real business processes end to end. These agents can manage refunds, answer inquiries, track orders, and complete complex operational tasks with speed and precision. The platform provides a no-heavy-code environment for building and orchestrating agents that operate consistently across voice, email, chat, and social channels. Powered by Zowie Intelligence, every interaction is deterministic and fully auditable, ensuring accuracy and eliminating unpredictable outputs. Teams can monitor conversations in real time, analyze performance metrics, and refine agent behavior to continuously improve outcomes. The system is built once and deployed everywhere, maintaining consistent tone and brand voice across more than 70 languages. Enterprise integrations connect seamlessly with CRM, ERP, and ecommerce systems to streamline operations. Security and compliance are core to the platform, with certifications such as GDPR, CCPA, and SOC 2. By combining automation, observability, and conversational precision, Zowie helps enterprises scale customer support while increasing satisfaction and loyalty.

ExpandNow serves as an all-encompassing global ecommerce platform designed to facilitate international growth by merging various services such as commerce, localized checkout, and merchant-of-record functionalities into one cohesive solution. This innovative platform empowers companies to swiftly set up online shops complete with customizable storefronts, marketing features, analytics, and promotional tools, all without requiring any coding expertise. It provides localized checkout experiences specifically designed for more than 200 markets, incorporating essential elements like country switchers, diverse local payment methods, multilingual assistance, and robust fraud protection guarantees. By acting as the merchant of record, ExpandNow takes charge of intricate components such as local selling entities, global payment solutions, compliance with sales tax, VAT, and GST, as well as trade regulations and fraud mitigation. As a result, businesses can concentrate on their expansion efforts while enjoying enhanced operational efficiency and compliance across international markets. This seamless integration not only streamlines the entire process but also significantly reduces the burden of navigating various regulatory landscapes.

ETP Unify stands out as a robust cloud-native solution designed for Unified Commerce in retail. Utilizing the principles of MACH Architecture, it seamlessly combines essential retail and e-commerce features within a single, user-friendly, and visually appealing interface. By consolidating all relevant data into one comprehensive database, it enables retail merchants and managers to access vital information and tools effortlessly, enhancing customer engagement across various channels to ensure an exceptional shopping experience. Key features include: - MACH Architecture - AI-driven POS that consolidates Billing, Returns, Exchanges, and Orders onto a single screen - AI-enhanced Order Management System (OMS) - Integrated Inventory management across all channels, nations, and formats - Centralized Product Information Management (PIM) - Streamlined Promotion Management - GDPR-compliant Customer Relationship Management (CRM) - Pre-built integrations for marketplaces and webstores - Out-of-the-box logistics provider integrations - Built-in API Management and oversight - Comprehensive Reporting and Business Intelligence (BI) Solution - A unified database supporting all retail and e-commerce applications, ensuring data consistency and accessibility. This comprehensive approach not only simplifies operations but also empowers businesses to adapt swiftly to changing market demands.

Break free from the constraints of outdated enterprise eCommerce systems with a comprehensive and adaptable commerce solution that evolves alongside your business, no matter the direction it takes. With top-tier enterprise features and robust customization options, Workarea stands out as a premier choice for forward-thinking B2B sellers. The B2B Commerce capabilities integrated into the Workarea Ecommerce Platform are tailored to accommodate complex purchasing scenarios unique to business clients. Instantly identify areas for enhancement throughout the shopping journey with real-time analytics provided by Workarea Insights. Move past standard search functionalities and capabilities; as customers interact and make purchases, Workarea adapts and refines search results based on their behavior. Effortlessly modify, review, and implement multiple scheduled updates to your active storefront using the Site Planner feature from Workarea. Built from the ground up, the Workarea Commerce Cloud aims to provide exceptional experiences for merchants, enabling you to offer unparalleled shopping experiences to your clientele. Additionally, this solution empowers businesses to scale efficiently, ensuring adaptability in a rapidly changing marketplace.

LiveX AI offers sophisticated AI assistants that mimic human interactions, aiming to enhance customer retention, stimulate revenue enhancement, and lower support costs for B2C and DTC brands. These AI agents, accessible through various channels such as chat, voice, email, search, QR codes, SMS, and in-app messaging, engage with users in a compassionate manner to address concerns, update their accounts, recover abandoned carts, facilitate purchases, and even take proactive measures to prevent customer churn through tailored, immediate interactions. By covering the entire customer journey—from initial sales support and onboarding to loyalty and ongoing assistance—these agents can result in as much as a 35% decline in churn rates and achieve over 90% in self-service resolution effectiveness, thus transforming customer experience into a powerful growth catalyst. The platform boasts omnichannel capabilities, rapid implementation, dependable enterprise-level performance, and compatibility with various tools including Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. Furthermore, LiveX AI enhances the capabilities of human agents by providing them with real-time support during customer interactions, ensuring a seamless blend of AI efficiency and human empathy. This innovative approach not only streamlines operations but also fosters a more engaging and supportive environment for customers.

Posbytz, an Omnichannel ecommerce point-of-sale solution, is designed to streamline the operations of retail and food & drink businesses. It includes stock management, expiry, stock & expiry, multi channel sales management, customer management, discount & loyalty module, payment processing and analytics. The omnichannel selling module allows merchants to sell on multiple platforms, including whitelabelled ecommerce websites, IOS and Android apps under your own brand with theme customizations, Delivery apps & Integrations. Posbytz allows your employees to manage stock transfers, inventory counts, create purchase order, GRN & Waste management, and handle demand forecasting. Posbytz includes an API that allows businesses to integrate with third-party solutions. This provides a complete unified commerce solution with a 24/7 support team.

Thrive Inventory by Shopventory is a real-time inventory management system that is fully integrated with your sales system. Our integrations include point of sale systems (POS) Clover, Square and Paypal Here and eCommerce sales platforms Shopify and BigCommerce. We also have integrations with Intuit Quickbooks Online and Amazon Alexa. From Thrive Inventory you can manage your product descriptions, images, categories, pricing, take stock of your current inventory and so much more. If you need advanced inventory reporting for your business, Thrive Inventory can help you build new reports and discover things you never thought possible.

Rufus is an AI-driven shopping assistant integrated into the Amazon Shopping app and the Amazon.com website, specifically created to help customers make better purchasing choices by answering a wide range of shopping-related inquiries. Users can easily access Rufus by clicking the designated icon or button, allowing them to ask about product specifications, receive side-by-side comparisons, and gain tailored recommendations that enhance their shopping journey. Utilizing data from Amazon's vast product inventory, customer feedback, community question-and-answer sections, and sources from across the internet, Rufus provides thorough and timely answers to user questions. Furthermore, the assistant includes features such as price history tracking, which enables users to examine the price fluctuations of products over time, thereby helping them spot authentic bargains during promotional events. By striving to create an interactive shopping experience, Rufus not only saves users time but also empowers them to make more informed choices when it comes to their purchases. Ultimately, Rufus exemplifies Amazon's commitment to leveraging technology for improving customer satisfaction and streamlining the online shopping process.

CedCommerce has been working in the field of eCommerce Marketplace Solutions for the past 11 years, providing a wide range of Multi-channel Integrations for over 30+ leading Marketplaces and Frameworks globally. Establishing partnerships with major players such as Shopify, Magento, BigCommerce, Walmart, Facebook, Google, Best Buy, Fruugo, Sears, HubSpot, etc., CedCommerce endeavours to deliver a complete set of keys to Merchant Partners from scratch to multi-channel selling experience irrespective of the platform they choose. The Integration Solutions form CedCommerce offers a common platform for selling on n number of channels with Automated and near real-time synchronization or Inventories, Orders, Prices, Product Descriptions, Promotions, Repricing, etc. The Solutions are compatible with most Shipment Integration Solutions available in the market, making it easier for sellers to expand. The support system at CedCommerce for the merchants is one of the most elaborate and most appreciated in the market. Every merchant gets a dedicated Account Manager with 24x7 availability through more than 5 different channels completely free of cost throughout the entire time period of subscription.

Customer Data & Marketing platform for Ecommerce Stores & D2C Brands Contlo Marketing and customer data Platform is built ground up for eCommerce & D2C brands and takes care of use cases specific to the eCommerce merchants out of the box. Contlo enables eCommerce stores & D2C brands to boost their sales, drive customer loyalty, and customer retention using omnichannel customer engagement, including : -Email Marketing -SMS Marketing -Segmentation -Marketing Automation -Web Push Notification -Audience Sync For Ads -Popups & Forms -Postcards -Reports Control’s prescriptive AI engine helps brands generate a 360-degree view of a customer and leverages that to create recommendations around customer communication.

RiskPay delivers a secure, frictionless payment gateway designed to support high-risk merchants who struggle with traditional providers. The platform enables instant onboarding without KYC, allowing businesses to generate anonymous payment links and begin processing transactions in minutes. Merchants can integrate with WooCommerce through a native plugin or connect directly using APIs for custom setups. RiskPay supports credit and debit cards, Apple Pay, Google Pay, SEPA, ACH, and other alternative payment methods while offering instant USDC (Polygon) payouts with complete transparency. A wide selection of payment gateways—such as Revolut, Robinhood, Coinbase Pay, and Stripe—ensures strong conversion rates and global acceptance. The service prioritizes security with fraud protection, PCI DSS compliance, and reliable, fast payouts. Businesses can track payments in real time, verify transactions on-chain, and view full payout histories through an intuitive dashboard. With flexible pricing plans, rapid approvals, and dedicated support, RiskPay empowers high-risk merchants to grow without payment limitations.

Arcot, a subsidiary of Broadcom, specializes in cutting-edge payment security solutions aimed at safeguarding digital transactions for issuers, retailers, and payment processors alike. A key component of their services is an authentication system that aids in verifying the identities of shoppers during online purchases. This network empowers users to minimize fraud, enhance approval rates, and adhere to regulatory standards set by the government and card schemes. Merchants benefit from Arcot's resources designed to combat e-commerce fraud and boost digital payment acceptance, utilizing a customizable rules engine and instantaneous data exchange with issuers. For issuers, tools such as the Arcot Network Fraud Score and Case Manager are invaluable in identifying and mitigating e-commerce fraud. Furthermore, Arcot provides solutions for digital banking that strike a balance between rigorous authentication measures and user friendliness, ensuring a smooth experience for both businesses and consumers. This holistic approach not only fortifies transaction security but also fosters trust in the digital payment ecosystem.

GroupBy's headless eCommerce Search & Product Discovery Platform powered by Agent Search on Gemini Enterprise Agent Platform for Retail enhances some of the largest B2B & B2C brands. Built on AI fundamentals, GroupBy's AI-first composable platform is bringing next-generation search technology to retailers & wholesalers worldwide – supplying Google-Quality search results to their online shoppers. The platform consists of Data Enrichment, Search & Recommendations, Merchandising, Analytics & Reporting, providing eCommerce merchants with access to a powerhouse of products & services designed to enhance the digital customer experience. GroupBy platform is transforming eCommerce merchandising from rule-based to revenue-generating, optimizing productivity & efficiencies, & reducing time to market. This allows retailers, wholesalers & distributors to focus on business strategic initiatives that drive revenue. Learn more about how GroupBy is shaping the future of eCommerce by visiting our website and follow us on LinkedIn, Twitter and Instagram.

Convertopia helps e-commerce businesses enhance their sales by offering smart site search, personalized product recommendations, and merchandising capabilities. With its cutting-edge AI technology, the platform allows retailers to boost customer engagement and conversion rates while providing 99.99% uptime and fast search speeds. Convertopia also ensures peace of mind with its robust security measures, making it an essential tool for retailers seeking to optimize their online stores for greater success.

Currently, a staggering 1.6 billion individuals engage in online shopping, spending over $2 trillion across 25 million retailers—an impressive growth that has doubled in the last five years and is projected to do so again in just two. Shipping and financial service providers leverage Itembase to forge direct connections between merchants and consumers, accessing over 550 compatible global marketplaces and commerce systems, which significantly lowers integration costs, simplifies upgrade processes, and facilitates swift expansion into new market sectors. Additionally, more than 600 clients utilize DataConnect to establish direct merchant access to all global marketplaces and commerce systems. To remain engaged in the dynamic world of commerce, consider participating in our local and international eCommerce events, accessing market reports, and tapping into our extensive network of industry partners. The insights gained from the market can help guide your strategy to connect with millions of merchants and consumers based on commerce systems, geographical locations, and tailored solution opportunities. By staying informed and adaptable, businesses can better position themselves to capitalize on emerging trends in the eCommerce landscape.

CloudRetailer is a modern, headless commerce platform designed to assist contemporary retail and ecommerce brands in harmonizing, scaling, and personalizing their commerce functions with both agility and efficiency. It offers a suite of modular, API-driven components for managing product catalogs, overseeing inventory, setting pricing, executing promotions, facilitating checkout, and orchestrating orders, which allows teams to create customized storefronts, marketplaces, and unique customer interactions without being restricted by outdated legacy systems. The platform provides real-time visibility into inventory across various channels, automates workflows for order routing and fulfillment, and includes extensible APIs that seamlessly connect with third-party solutions for payments, shipping, tax, and customer relationship management. Furthermore, its robust architecture guarantees high performance even during peak traffic times and periods of rapid expansion. By enabling the separation of frontend user experiences from backend commerce functionalities, CloudRetailer gives businesses the tools necessary for swift innovation, while also enhancing personalization, audience segmentation, and management of customer lifecycles, ultimately fostering a more engaging shopping experience. This positions CloudRetailer as a vital resource for brands looking to thrive in the ever-evolving digital marketplace.

EverC stands at the forefront of AI-driven risk intelligence solutions, aimed at fortifying and improving the online business landscape. Their flagship products include MerchantView, which serves as a comprehensive merchant onboarding and monitoring tool that adeptly addresses the dynamic risks associated with the merchant lifecycle, and MarketView, an automated system that detects and removes dangerous, counterfeit, and recalled items from marketplaces. EverC’s innovative technology tackles the pressing issue of online fraud, with estimates indicating that ecommerce-related fraud losses may soar to $343 billion worldwide by 2027. By providing in-depth risk assessments, EverC enables banks, payment processors, and marketplaces to foster secure growth, uphold consumer confidence, and effectively navigate the intricate world of digital commerce. Ultimately, EverC is dedicated to enhancing the online business ecosystem, striving to create a more transparent and reliable environment for ecommerce transactions. Their commitment to innovation and security is pivotal in shaping a safer future for online commerce.