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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.

Description

SusTern AI-Commerce is a revolutionary AI-driven commerce platform designed specifically for independent retailers and small enterprises throughout Canada. Unlike traditional solutions that can exceed $700 monthly for various individual tools, SusTern offers 16 integrated AI-powered dashboards encompassing inventory management, marketing, SEO, shipping, fraud detection, customer relationship management, and more, all consolidated within a single, cost-effective platform. Tailored for merchants who prefer to leverage AI for efficiency, SusTern automates critical tasks such as product listings, storefront SEO, demand forecasting, customer engagement, and enhancing search visibility via its Agentic Commerce and Universal Commerce Protocol (UCP) layer, ensuring that your store is easily discoverable by search engines like Google and Bing, as well as voice assistants. Merchants utilizing Clover POS can easily synchronize their products, inventory, and orders, benefiting from plans that feature zero transaction fees coupled with comprehensive AI-driven commerce solutions, free from unexpected charges or the confusion of app marketplaces. Moreover, SusTern's foundation is strengthened by its association with Google for Startups, and it proudly operates out of Kitchener, Ontario, aiming to transform the retail landscape for small businesses across the nation. The platform epitomizes the future of commerce, making advanced technology accessible and affordable for all retailers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acquia DAM (Widen) Yes 
Antavo Yes 
Bloomreach Yes 
Bronto Marketing Platform Yes 
CT Mobile Yes 
Epicor CPQ Yes 
Extole Yes 
FenixCommerce Yes 
Flowbox Yes 
GRIN Yes 
Highstreet.io Yes 
Kasada Yes 
Maker Yes 
Noibu Yes 
RenderDraw Journeys Yes 
Stripe Connect No 
TextMaster Yes 
Zapier Yes 
imgix Yes 

Integrations

Acquia DAM (Widen) No 
Antavo No 
Bloomreach No 
Bronto Marketing Platform No 
CT Mobile No 
Epicor CPQ No 
Extole No 
FenixCommerce No 
Flowbox No 
GRIN No 
Highstreet.io No 
Kasada No 
Maker No 
Noibu No 
RenderDraw Journeys No 
Stripe Connect Yes 
TextMaster No 
Zapier No 
imgix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$70/month
Plans are billed annually with options tailored by business model:
• Retailer: $70/mo (Launch) to $700/mo (Enterprise)
• Wholesaler: $175/mo (Launch) to $1,750/mo (Enterprise)
• Manufacturer: $350/mo (Launch) to $3,500/mo (Enterprise)

A 30-day trial is available for $25. Includes AI agents, catalog management, inventory sync, and procurement tools. Replaces up to 5 standalone software tools (PIM, procurement, inventory, SEO, storefront) for up to 95% in monthly software savings.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/commerce/

Vendor Details

Company Name

SusTern Inc.

Founded

2023

Country

Kitchener, Ontario, Canada

Website

www.sustern.ca

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Shopping Cart

Abandoned Cart Saver No 
Catalog Management No 
Credit Card Processing No 
Discount / Coupon Management No 
Inventory Control No 
Product Configurator No 
Product Ratings / Reviews No 
Refund Management No 
Returns Management No 
Shipping Management No 
Tax Management No 

Product Features

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