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features
design
support

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Description

SessionStack uses cutting-edge session recording technology empowered by AI to form a Digital Experience Analytics platform. This platform aids e-commerce businesses in pinpointing customer obstacles, drop-off points, and untapped conversion prospects. The platform's insights speed up the optimization of the overall user experience by leveraging data-driven optimization of conversion rates. Our proprietary machine-learning models cater perfectly to e-commerce decision-makers aiming for revenue maximization. SessionStackAI combines qualitative and quantitative user data to fuel a comprehensive overview of website or mobile app interactions. With its auto-capture features and extensive retrospective data, the platform ensures a thorough analysis, detecting any friction points or new conversion possibilities in real-time.

Description

SusTern AI-Commerce is a revolutionary AI-driven commerce platform designed specifically for independent retailers and small enterprises throughout Canada. Unlike traditional solutions that can exceed $700 monthly for various individual tools, SusTern offers 16 integrated AI-powered dashboards encompassing inventory management, marketing, SEO, shipping, fraud detection, customer relationship management, and more, all consolidated within a single, cost-effective platform. Tailored for merchants who prefer to leverage AI for efficiency, SusTern automates critical tasks such as product listings, storefront SEO, demand forecasting, customer engagement, and enhancing search visibility via its Agentic Commerce and Universal Commerce Protocol (UCP) layer, ensuring that your store is easily discoverable by search engines like Google and Bing, as well as voice assistants. Merchants utilizing Clover POS can easily synchronize their products, inventory, and orders, benefiting from plans that feature zero transaction fees coupled with comprehensive AI-driven commerce solutions, free from unexpected charges or the confusion of app marketplaces. Moreover, SusTern's foundation is strengthened by its association with Google for Startups, and it proudly operates out of Kitchener, Ontario, aiming to transform the retail landscape for small businesses across the nation. The platform epitomizes the future of commerce, making advanced technology accessible and affordable for all retailers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bugsnag Yes 
Drift Yes 
EasyPost No 
Freshdesk Yes 
Google Analytics Yes 
Google Cloud AI Infrastructure No 
Google Cloud Platform No 
Heap Yes 
Intercom Yes 
Mixpanel Yes 
Raygun Yes 
Rollbar Yes 
Segment Yes 
Sentry Yes 
SignalWire No 
Stripe No 
Stripe Billing No 
Stripe Connect No 
Zendesk Yes 

Integrations

Bugsnag No 
Drift No 
EasyPost Yes 
Freshdesk No 
Google Analytics No 
Google Cloud AI Infrastructure Yes 
Google Cloud Platform Yes 
Heap No 
Intercom No 
Mixpanel No 
Raygun No 
Rollbar No 
Segment No 
Sentry No 
SignalWire Yes 
Stripe Yes 
Stripe Billing Yes 
Stripe Connect Yes 
Zendesk No 

Pricing Details

Upon request
We provide custom pricing options to better reflect our customers' needs and expectations.
Free Trial Yes 
Free Version No 

Pricing Details

$70/month
Plans are billed annually with options tailored by business model:
• Retailer: $70/mo (Launch) to $700/mo (Enterprise)
• Wholesaler: $175/mo (Launch) to $1,750/mo (Enterprise)
• Manufacturer: $350/mo (Launch) to $3,500/mo (Enterprise)

A 30-day trial is available for $25. Includes AI agents, catalog management, inventory sync, and procurement tools. Replaces up to 5 standalone software tools (PIM, procurement, inventory, SEO, storefront) for up to 95% in monthly software savings.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SessionStack

Founded

2016

Country

Bulgaria

Website

www.sessionstack.com

Vendor Details

Company Name

SusTern Inc.

Founded

2023

Country

Kitchener, Ontario, Canada

Website

www.sustern.ca

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Product Features

Alternatives

Alternatives

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