Support Robotics Description

Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.

It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.

Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.

It allows your support agents to see things from the customer’s perspective - almost as good a site visit.

Pricing

Pricing Starts At:
$55 - $75 /month/user
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Support Robotics
Year Founded:
2017
Website:
www.supportrobotics.com
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Media

User friendly apps

User friendly apps

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Product Details

Platforms
Web-Based
iPhone App
Android App
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support

Support Robotics Features and Options

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Support Robotics User Reviews

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