Alternatives to Stratifyd

Looker reinvents the way business intelligence (BI) works by delivering an entirely new kind of data discovery solution that modernizes BI in three important ways. A simplified web-based stack leverages our 100% in-database architecture, so customers can operate on big data and find the last mile of value in the new era of fast analytic databases. An agile development environment enables today’s data rockstars to model the data and create end-user experiences that make sense for each specific business, transforming data on the way out, rather than on the way in. At the same time, a self-service data-discovery experience works the way the web works, empowering business users to drill into and explore very large datasets without ever leaving the browser. As a result, Looker customers enjoy the power of traditional BI at the speed of the web.

Qrvey is the only solution for embedded analytics with a built-in data lake. Qrvey saves engineering teams time and money with a turnkey solution connecting your data warehouse to your SaaS application. Qrvey’s full-stack solution includes the necessary components so that your engineering team can build less software in-house. Qrvey is built for SaaS companies that want to offer a better multi-tenant analytics experience. Qrvey's solution offers: - Built-in data lake powered by Elasticsearch - A unified data pipeline to ingest and analyze any type of data - The most embedded components - all JS, no iFrames - Fully personalizable to offer personalized experiences to users With Qrvey, you can build less software and deliver more value.

Wyn is a seamless embedded business intelligence platform. Designed for self-service BI, Wyn's offers limitless visual data exploration, allowing the everyday user to become data-driven. Wyn Enterprise Features: • Embedded BI Seamlessly embed analytics within your own applications. Integrate dashboards into your business applications with API and iFrame capabilities. • End-user BI Reports Leverage Wyn's powerful and fast reporting engine to develop complex BI reports. • Interactive BI Dashboards Analyze data and deliver actionable information with interactive dashboards, multi-dimensional dynamic analysis, and intelligent drilling. • Easy-to-use Designers Drag-and-drop controls enable non-technical end-users to visualize, analyze, and distribute permitted data easily. • Self-service BI Eliminate your dependence on the IT departments and data analysts. Offer every end-user (from code-first to code-free) the ability to create custom ad hoc reports and interactive dashboards. • Built-in Multi-tenant Support Enhance your SaaS-based business applications with a BI platform that natively supports multi-tenancy. Manage your BI resources and data across all your customers from a single environment.

dReveal simplifies data visualization and reporting for businesses of all sizes. Seamlessly integrate it into your product for a powerful, scalable solution: Build Feature-Rich Reports: Create and define detailed grids, interactive dashboards, and polished documents using our intuitive builder. Simplified User Access: Business users access reports directly within your product, eliminating app switching and boosting user experience. dReveal goes beyond static data: Engaging Visualizations: Craft beautiful, interactive reports that allow users to explore data from different angles and gain deeper understanding. Flexibility & Control: Export reports in various formats and schedule automated deliveries to keep everyone informed. dReveal grows with you: Integrates seamlessly with products of any size, adapting to your specific needs. Empower users, unlock data insights, all within the familiar environment of your product. Choose dReveal.

Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.

Domo puts data to work for everyone so they can multiply their impact on the business. Underpinned by a secure data foundation, our cloud-native data experience platform makes data visible and actionable with user-friendly dashboards and apps. Domo helps companies optimize critical business processes at scale and in record time to spark bold curiosity that powers exponential business results.

Toucan, a customer-facing platform for analytics, empowers organizations to drive engagement and provide the best possible end-user experience. Toucan makes it simple, from data connections to the distribution and sharing of insights wherever they are needed. Toucan analytics are 3x more popular than the industry average. With hundreds of connectors, users can connect to any cloud-based or stored data. Data readiness features make data preparation easy for business people. They can perform tasks that would normally require an expert. Visualization can be described as "data storytelling", where every chart is accompanied with context, collaboration and annotation to help users understand the "why" behind their data. Finally, deployment and management are easy with one-touch deployment, from staging to production, easy embedding and publishing to any device.

Yellowfin is the only analytics suite that successfully combines action based dashboards with industry-leading automated analysis and data storytelling. By delivering the best analytical experience, Yellowfin provides your users with unique ways to engage with and act on their data, and addresses the needs of data analysts, business users, customers and developers who want to build, deploy or use amazing analytical experiences. Analytics for software companies: Integrate and embed analytics with a difference into your app, your way • Replace legacy or home grown reporting tools • Embed a modern self-service analytics suite • Deliver an exceptional customer experience Analytics for enterprise: Get more value from your data in new and innovative ways • Migrate from spreadsheets to a modern analytics platform • Replace legacy BI applications • Embed analytics into operational workflows Analytical Application Builders: Leverage your domain expertise to create data products that delight • Create unique data driven applications • Close the loop on analytics • Deliver insights as a service

Luminoso transforms unstructured text data to business-critical insights. We empower organizations to interpret and act on the information people give us by using common-sense artificial intelligence. Luminoso requires little setup, maintenance or training. It also doesn't require any data input. Luminoso combines the world's best natural language understanding technology with a vast knowledgebase to learn words from context - just like humans - and accurately analyze text in minutes instead of months. Our software offers native support in more than a dozen languages so leaders can quickly explore data relationships, make sense out of feedback, and triage queries to drive value. Luminoso, a privately held company, is headquartered in Boston MA.

With the platform that delivers sub-second response at scale, you can quickly deploy consumer-grade BI experiences on any device for every role. In minutes, create consumer-grade intelligence apps, empower users with data discovery, then seamlessly push content to customers, partners, employees, and employees. Our open platform allows you to inject the data that you trust into the tools that you love using our platform. MicroStrategy's #1-rated platform to embed embedded analytics. Mobile intelligence solutions can be deployed for any user on any device. They can be customized for your company without any coding. This is the fastest and most efficient way to run an Intelligent Enterprise.

Zuar offers a dynamic customer portal designed to evolve with your customers' needs. Simplify the creation and management of a personalized, data-driven customer experience. Tackle common challenges such as UI/UX issues, slow performance, and limited functionality with our solution. Zuar ensures a seamless, consistent experience across all platforms and devices, standing as a key component in your data-driven strategy. By integrating with top business intelligence and cloud database platforms, we provide the tools to foster trust and transparency, enhancing customer retention and satisfaction.

Toustone is a team of data professionals who are passionate about making every business data-driven. Located in Albury-Wodonga in regional Australia, Toustone has developed a BI solution that supports a variety of industries. It addresses challenges across productivity, data transparency, cohesion, and trust. This will allow you to make better, more informed data-driven business decisions. Tailored solutions that offer: * Hosting & Data Warehousing * Data Modelling & Visualisation * AI & Data Science * Fully Managed Service This fully integrated, customizable solution is based on industry experience and can be customized to allow any business to create automated daily KPI reports or visual dashboards. This will allow you to quickly and easily dig into the 'why' of the numbers, and gain meaningful, actionable insights. To begin your journey to becoming data-driven, contact Toustone today.

Phone conversations are a more common channel for companies to communicate with customers than any other channel. This is a goldmine of untapped information. Listening to every customer call can be costly, time-consuming, and not practical. Only a small percentage of calls are reviewed. These voice interactions allow you to hear the real voice of your customers and get to the bottom of their concerns. Our highly accurate and automated speech-to text transcription can transform unstructured voice data into transcripts which can be integrated into analytics platforms. Voci allows you to improve agent quality Monitoring, Enhance the Customer Experience, Extract Competitive Intelligence and Ensure Compliance

BiCXO, an Assisted Business Intelligence Solutions, is your in-house business intelligence function. It is completely automated and can track your finances, operational metrics and data visualization. All reports can be customized to the needs of your organization. There is no upfront investment, and everything is covered by a monthly fixed cost. BiCXO allows you to gather all your data from various sources and stream it in real time to access the integrated data at one place. Our Bi solution is responsive on any device. You can access it from anywhere using a secured login and password. BiCXO, an Assisted Bi, is a team of experts who can help you implement a powerful reporting and analysis system that meets your business needs. At no extra cost.

AI-generated insights from 100% of customer conversations can help you increase revenue, improve customer experience and boost operational efficiency. Find ways to improve sales pitches and customer experience. Enthu.AI can be customized to fit your specific needs, whether it is for sales, customer service, or customer satisfaction. Easy data visualization to drive actionable insights across various business functions, unlocking revenue opportunities. Filter calls by dates, agents, feedback, duration, type of call, and more. This allows you to build and test custom QA hypotheses. You can review a 30-minute conversation in less than 30 seconds by automatically locating the dialogue. You don't have to listen to the entire call.

A service that provides a deep analysis of communication channels, including voice and text. Gain valuable insights into what customers really care about and improve service quality. Get valuable feedback in minutes - we tag the entire dialog to help you identify its key characteristics. Reduce the time spent on analyzing messages and calls records, answer context sensitive questions, and evaluate operators' engagement. Implement a speech-analysis system to take advantage of the capabilities of multiple ML services at once.

Empower all levels of skill to make data-driven decisions, and take action when it is most important. Deeper interactivity. Broader context Lightning fast. No one else can match it. Qlik's unique Associative technology is unrivalled in its ability to power our industry-leading analytics experience. All your users can explore at their own pace with hyperfast calculations. Always in context and at scale. It's big. Qlik Sense goes beyond the limitations of query-based analytics or dashboards offered by competitors. Insight Advisor in Qlik Sense employs AI to help users understand and use data better, minimizing cognitive bias, increasing discovery, and elevating data literacy. Organizations need to have a dynamic relationship with the information that is relevant at the moment. Traditional passive BI is not enough.

The toolkit to build interactive, fully customized analytics experiences into your apps. Embeddable believes that you shouldn't be forced to choose between buying or building your analytics solution. While creating charts, graphs and dashboards is an expensive, ongoing commitment, the out-of-the box solutions do not deliver the user experience that you desire for your clients. Welcome to the world of limitless creativity where you can create analytics experiences that are truly remarkable, and surpass your customers' expectations. Create your perfect experience using best-in class open source libraries. Embeddable displays data in your app using a secure read only transaction, regardless of whether your data is stored in a central data warehouse or distributed across multiple microservices. Let your imagination run wild and create the analytics solution you want, without compromising.

Integrate analytics into any workflow or application to make crucial decisions - confidently. Analytics can be integrated into your everyday workflows and applications to help you make better and faster decisions for your business and customers. To make analytics easy and intuitive, integrate customized analytics into your products and applications. The AI-driven predictive analytics platform is designed to increase product adoption, retention, and engagement. Sisense, a top-rated Business Intelligence (BI), reporting software, allows you to prepare, analyze, and examine data from multiple sources. Sisense is trusted by industry-leading companies like NASDAQ, Phillips and Airbus. It offers an end to end, agile BI platform that enables businesses to make better, faster data-driven business decisions. Sisense has an open, single-stack architecture that enables machine learning, best-in class analytics engines, and delivers insights beyond the dashboard.

With built-in intelligence, you can turn your customers into success stories. This includes dashboards, state-of-the art analytics and dashboards. BoldBI is a platform that was built from the ground up to be embedded. There are no compromises or shortcuts. Your application will be more complicated if you don't meet outdated requirements like "bring all of your data into our cube or data store." You can design complex systems for data integration, but you need to keep the embedded BI database store in synch with your data sources. Bold BI allows you to connect directly with hundreds of data sources as well as any data warehouse of choice. If you have a shared model, deploy single-tenant mode. Multi-tenant mode is best for isolated data models. This allows you to keep a single source of dashboards and publish to multiple tenants. Bold BI can be used in both common and unusual scenarios. Use JavaScript APIs to embed Bold BI directly into your application code.

The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say.

Launch your CX insights and performance into a new era. Happitu, a platform for workforce and scripting, acts as a personal coach to your service team, providing them with the resources, insights, and processes they need to deliver exemplary customer service over the phone. It analyzes all of your interactions to highlight what your customers are experiencing. Happitu Vision automatically records, analyzes, and scores all your customer calls. A dashboard view allows you to drill into specific moments of your customer interactions and identify opportunities for CX improvements. Create your own metrics for monitoring unique and changing customer interaction. Search for calls based on sentiment and identify key moments quickly. Happitu guide guides your agents through every interaction using custom workflows, dynamic help topics, and responsive scripting.

Prodigal is a pioneer of Consumer Finance Intelligence, a new category of AI software that derives actionable insights by analyzing agents' conversations with customers and patients. Collection agencies, lenders, and healthcare providers rely on Prodigal to boost profits, customer experience, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Headquartered in Mountain View, California, Prodigal’s global team is on a mission to build the intelligence layer that powers Consumer Finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.

A simplified 360-degree view of your customer will simplify your agent workflow and improve customer interaction. Our AI-powered agent assistance will speed up the resolution of issues and reduce hold times. Smart actions and contact center automation will eliminate repetition. Smart consult collaboration allows you to troubleshoot and to share screens. With Customer sentiment, you can see what customers think in real-time. Reduce response times and reduce the number of screens by using one, unified tool. Quick-access KPI, feedback, and training data allows you to monitor service levels and evaluate performance. Integrating multiple data sources allows you to spot patterns, improve productivity, and make informed decisions. Monitoring built-in quality assurance dashboards to improve agents, teams, or organizations.

Over 40 years, we have built our analytics machine and worked with countless clients. We are constantly improving our approach to the modern enterprise. This means that you can see the future and have access to all data. The goal is simple. To enable informed decision-making and help you drive business results. Accessible data is the key to a sophisticated data strategy. How you see your data, its trends and patterns, will determine how useful it is. You can empower your organization to make strategic decisions by using real-time, personalized, and self-service dashboards that bring this data to life. You don't have to rely on gut feelings, or worse, bury yourself in ambiguity. Your entire company can organize around the same information, and grow with exceptional visualization and reporting.

The world's only free modern embeddable data and analytics platform that provides a self-service, powerful, secure & seamless end-to-end experience. DataClarity Unlimited Analytics Benefits: SIMPLIFIED DATA INTEGRATION – Easily connect, join, curate, cache & catalog diverse data through drag and drop, custom SQL builder and AI-powered data profiling. | INTERACTIVE REPORTS & DASHBOARDS – craft compelling storyboards using 80 stunning visualizations, geospatial maps & flexibility to bring your own charts. | REAL-TIME ANALYSIS – Perform advanced analysis & data exploration using drill-down, drill-through, filters, built-in statistical & predictive models, or your own Python and R code. | SMOOTH APPLICATION INTEGRATION – Achieve seamless integration with robust APIs, tailor-made configurations and flexible embedding features. | SECURITY and GOVERNANCE – Comply with your security guidelines, governance standards, multitenancy, row-level data protection, and SSO (Single Sign-On). DataClarity Unlimited Analytics is tailored for ISVs , SaaS providers, consultancies, and IT teams and includes: free forever software license, free version updates & access to support resources, and optional paid 24/7 production support with SLA.

Answer questions today, not next week. Latitude makes it easy to create low-code data apps within minutes. You don't need a data stack, but you can help your team answer data-related questions. Connect your data sources to Latitude and you can immediately start exploring your data. Latitude connects with your database, data warehouse, or other tools used by your team. Multiple sources can be used in the same analysis. We support over 100 data sources. Latitude offers a vast array of data sources that can be used by teams to explore and transform data. This includes using our AI SQL Assistant, visual programming, and manually writing SQL queries. Latitude combines data exploration with visualization. You can choose from tables or charts and add them to the canvas you are currently working on. Interactive views are easy to create because your canvas already knows how variables and transformations work together.

In seconds, anyone can find hidden insights in their company data. Search your data to find insights and automated insights. ThoughtSpot allows anyone to ask any question, find insights, drill infinitely into company data in seconds. You don't need to wait for custom reports from data specialists. Now you can instantly answer any data questions that arise. You empower non-technical employees to answer their data questions while you create a single source for truth with security, governance and scale. Maximize your cloud data warehouse's value and speed up the speed-to-insight process for everyone in your company. Access to insights is now possible in just minutes. This will transform the way you use data. Learn how ThoughtSpot helps organizations get more value out of their data. You can deploy as software or SaaS in your virtual private clouds. AI-driven insights to help you make better decisions sooner.

Visokio creates Omniscope Evo, a complete and extensible BI tool for data processing, analysis, and reporting. Smart experience on any device. You can start with any data, any format, load, edit, combine, transform it while visually exploring it. You can extract insights through ML algorithms and automate your data workflows. Omniscope is a powerful BI tool that can be used on any device. It also has a responsive UX and is mobile-friendly. You can also augment data workflows using Python / R scripts or enhance reports with any JS visualisation. Omniscope is the complete solution for data managers, scientists, analysts, and data managers. It can be used to visualize data, analyze data, and visualise it.

Unmatched speed to market for embeddable charts, dashboards, and graphs GoodData's self service analytics user interface allows business users to create their own dashboards and visualizations in order to get the insights they want. Scaling your business doesn't require you to pay per user. Additionally, your organization's data volume will increase, which will allow you to improve your analytics without affecting your performance. GoodData provides the foundation for flexible data connections and transformation. Advanced data modeling and semantics guarantee integrity and accuracy for each metric. Our platform is secure at all levels, from multi-tenant architectures to regulatory compliance. Avoid common misunderstandings when building a SaaS product that includes embedded analytics. Learn about how analytics integration works in applications and the essential features.

Keen is a fully managed event streaming platform. Our real-time data pipeline, built on Apache Kafka, makes it easy to collect large amounts of event data. Keen's powerful REST APIs and SDKs allow you to collect event data from any device connected to the internet. Our platform makes it possible to securely store your data, reducing operational and delivery risks with Keen. Apache Cassandra's storage infrastructure ensures data is completely secure by transferring it via HTTPS and TLS. The data is then stored with multilayer AES encryption. Access Keys allow you to present data in an arbitrary way without having to re-architect or re-architect the data model. Role-based Access Control allows for completely customizable permission levels, down to specific queries or data points.

Zoho Analytics (formerly Zoho Reports) provides powerful, actionable insights for your business. It is a self-service analytics and business intelligence software. Businesses can connect to any source and import data, analyze data through visual reports, dashboards, and securely share and collaborate on reports or dashboards with Zoho Analytics. The platform also integrates with top business apps.

Amazon QuickSight allows everyone within your organization to access your data. This includes asking questions in natural language, exploring interactive dashboards, and automatically looking for patterns or outliers using machine learning. QuickSight powers millions upon millions of dashboard views per week for customers like the NFL, Expedia and Volvo. This allows their end-users make better data-driven decision making. To receive relevant visualizations, ask questions about your data using Q's ML-powered engine. This allows you to ask conversational questions without the need for data preparation by admins and authors. AWS' machine learning expertise allows you to uncover hidden insights in your data, forecast accurately and do what-if analysis. You can also add natural language narratives or easy-to-understand natural languages to your dashboards using AWS' machine learning expertise. You can embed interactive visualizations and dashboards in your applications, as well as sophisticated dashboard authoring and natural language query capabilities.

Software libraries and tools that will help you make your applications faster, stronger, or better. Optimized for high-performance, graphical interface to use within the application. It facilitates application development, GPU-focused image processing, general processing and display. It also includes an application programming interface. You can add visualization and controls to your embedded app in minutes even if you don't have any GUI experience. This is the most useful tool you will ever use to decode and understand application performance and determinism. Simple inter-thread communication. Associated GUI to build and monitor the application framework. You can control how your application maps with hardware. See how hardware resources are being used in real-time.

Your Next-gen BI Tool. Create beautiful dashboards, reports and visualisations with ease. Create beautiful dashboards, reports and visualisations: - export to your favorite formats - send alerts to your team via email, Slack, Zapier, or Zapier - share your dashboards with your team and customers via embedded dashboards Trevor is a secure read-only transaction that takes just 20 minutes to setup. dbt-compatible.

Cluvio, the cloud analytics platform of choice for startups and data-driven companies, is trusted by over 1800 companies such as yours. In just minutes, you can create interactive dashboards for your entire team using SQL and R. There are a lot of valuable information hidden in your database that just needs to be discovered. You can view your most important KPIs via interactive, real-time dashboards from anywhere and anytime. You can set up alerts to receive notifications for certain conditions, such as a sudden drop or an increase in error rates, or achieving revenue goals. Every employee in your company will be more interested in the success of your company if they can define and expose reality based on actual data. Write SQL, get charts, share dashboards. Cluvio is the easiest tool you'll find. Cluvio makes dashboards interactive with custom and time-based filters. Cluvio dashboards look great and are easy to use.

Analyze all customer conversations across every channel. You will get 100% fresh and genuine data that will help you improve your customer experience. You can instantly identify the differences between top-performing agents by using statistical comparison tools. Automated monitoring can be done on script adherence, acoustic indicators and sentimental features. Supervisors have full visibility into agent performance to provide objective feedback. Knovvu Analytics provides real-time sentiment analysis and notifications to supervisors. It also offers real-time triggers for API actions. Knovvu Analytics gathers 100% of customer interactions data from customer service channels and transforms it into useful information for decision-makers. This solution provides crucial insights that help customers understand their customers better and improve their experience. Knovvu Analytics is equipped with advanced quality management tools that enable supervisors to objectively score agents and maximize their performance.

A speech analytics solution that helps businesses extract valuable insights from telephone calls. Speech Analytics: Reduce costs and improve customer service Analyze millions of calls to uncover customer insights and improve your contact center performance in cloud. Analyzing customer calls can reveal more about your business than any other method. Call recordings can provide rich insights into customer satisfaction, customer turnover, competitive intelligence, service issues and agent performance, as well as campaign effectiveness. The sheer volume of calls is overwhelming the contact center's ability manually review and analyze. Manual review can only process a small fraction of calls with uncomplicated analysis. There must be a better way. Verint Speech Analytics can analyze 100% of your recorded calls and transcribe them. This will help you uncover valuable intelligence. Verint uses its unparalleled expertise and experience to continuously drive innovation and improve accuracy.

You can harness the richness of speech as a source for information and interaction. MediaSpeech by ChapsVision is a deep neural learning program that allows you to accurately and precisely transcribe your audios and videos. The telephone is still essential, even though digital has a growing role in Customer Relationship. Analyzing customer-agent conversations is crucial for proper consideration of the reasons for calling. However, it also provides access to a wealth strategic information. This includes the evaluation of satisfaction and the detection of trends. It also allows for competition monitoring through unsolicited mentions. The compliance function must be strengthened both technologically and humanly in order to combat the regulatory inflation of the past decade. Telephone communications calls for new methods must be taken into consideration, including the ability to process voice flow to detect sensitive elements and reconstruct a transaction.

It's easier than ever to exceed customers' expectations by empowering your front-line agents. This will allow them to be their best and drive service excellence from anywhere. Deliver extraordinary customer experiences with NICE Enlighten AI's Real-Time Interaction Guidance. NICE Enlighten AI uses purpose-built behavior models that allow contact center agents to self-correct when it matters most. Businesses are achieving customer satisfaction in every interaction for the first time. NICE Enlighten AI's predictive behavioral models are the first-of their kind. They are based on 20+ years of industry research and billions of interactions. Real-Time Interaction Guidance instantly scores and accurately scores the specific behaviors that have been shown to increase customer satisfaction. Agents can deliver excellence in every interaction with easy-to-understand recommendations.

Contexta360 software uses advanced speech analytics. It can analyze a large number telephone conversations. It automatically determines why customers made contact. You can have live conversations or use automated answering systems. Automated workflows can also be created from gained insights. The user experience can also be improved. Natural language processing and AI are used to analyze customer interactions. C360 uses Speech Analytics and AI to analyze millions of customer conversations across all channels to deliver voice identity, business insights and automation. C360 offers the ability to automatically record conversations, analyse them for compliance, summarise the most important bits, and then integrate it with your CRM records. Find out what your customers want, how you are responding to them, and how your tracking systems perform.

CallMiner Eureka uses Artificial Intelligence and Machine Learning to analyze every customer interaction across all channels and uncover actionable intelligence. CallMiner Eureka is constantly improving and expanding to ensure our customers have the best tools to maximize their ROI. Analytics workbench, category, scoring configuration, and discovery. Direct performance feedback via the portal for agent/supervisors. Real-time monitoring & alerting, agent next-best-action, API/message driven. Audio capture is used for speech analytics. Redaction of sensitive data and PCI from audio and transcripts. Data extraction, audio / contact / data ingestion, app development. The speech analytics data story is brought to life. Enhance customer experience Communicate with your customers using the preferred channels. Customer insights can help you power your business. Optimize results.

Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching. Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk. Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data. Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.

Conversation intelligence and real time guidance for contact center managers. Creovai uses AI for all your customer interactions, to guide your agents in real-time, and to deliver insights to improve your contact center performance. All this is done within a single platform. Creovai analyzes and listens to every voice and digital interaction, based on criteria that you care about. This reduces manual QA time while giving your team an overall view of agent performance and the customer experience. Answer the most important "what" and 'why" questions regarding your customer conversations using AI-powered predictive score models, pre-built insights categories, and prescriptive Dashboards. Based on customer insights and conversation insights, make informed CX decisions. Agents will receive automatic real-time feedback based on these insights. Close the feedback loop. Use insights from customer conversations to optimize your call scripts, provide real-time guidance and drive continuous operational improvements.

Salesforce claims that 95% of organizations have made the phone their primary communication channel. However, being present is not enough. Customers expect consistent and personal experiences across all channels. Voice is no exception. You can achieve a 360-degree view of your customers to deliver award-winning, highly personalized customer experiences. Continuous improvement can be achieved by prioritizing the right contacts, and automatically logging calls into Salesforce. To improve customer satisfaction and gain insight, leverage your Salesforce call data in dashboards and reports. Use Natterbox as your phone. You can use it through your existing phone or via Microsoft Teams. Natterbox streamlines the productivity of your call center agents, sales teams and operations. No matter what your role is, our CTI solution can be tailored to suit you.

Capturi's custom solution will help you reach your full potential. Capturi uses speech analytics and machine-learning to analyze your customer calling recordings and provide insights into how to increase NPS, increase sales, reduce non-valuable calls, and save time on documentation. Get insight into how to increase your NPS, reduce customer calls, and save time on documentation and quality control. Based on your data, you can get e.g. You can gain unique insights into customer's most common questions and your team’s best practices. This will allow you to coach individual customer service employees on an ongoing basis. Qualitative insights into your sales calls can increase your success rate while saving time and ensuring compliance. Learn the selling techniques of your top sellers, ensure that your sales team follows their scripts, and give quick and effective feedback.

Track purchasing behavior and policy compliance, explore custom analytics, manage suppliers, manage suppliers, perform benchmark comparisons against our extensive databases, and much more. Prime Analytics provides all the tools you need for managing and reporting on your company's travel program. Get actionable data analytics to optimize your company's travel spending. Integrate multiple data sources to analyze program spend visibility and leakage. Instantly filter and drill down into any part of the booking. Advanced spend insight, market share breakdown and benchmark fare comparison. Dynamic scorecard platform that provides traveler benchmarking at points of sale and portal tools. Compare fares and benchmarks across all data types, geography, and corporate hierarchy. Comparison of the average fares from Prime's extensive benchmark data. Interactive, pre-built and custom reports.

We transform customer conversations and documentation into valuable insights that drive performance and culture. Our cutting-edge technology combines human intelligence with machine-powered capability to support compliance and customer care at scale. Every day, regulated organizations communicate with their customers through multiple communication channels. These interactions are a valuable source for information that can be used to improve customer experience, manage risks, train staff, and increase sales. It's difficult to process so many data that it's become almost impossible. Our bespoke analytics tools and automation tools help you to break down this information with both human-level intelligence as well as machine-powered capability. Our tools provide valuable insights that can be used to drive performance, culture, and risk management, no matter what the purpose of the data.

LiveVox's SpeechIQ is an intuitive speech analytics software that targets remote teams. It automatically scores and monitors customer interactions to give insight into interactions and calls. It uses sentiment and keyword recognition technology to alert you to emerging risks. Advanced filtering capabilities allow you to quickly find calls. SpeechIQ includes advanced search and filtering capabilities that will help you quickly find the calls you need. This system is easy to use and powerful. It provides remote call centers with automation, analytics, and assistance. LiveVox's advanced speech analytics reduces risks, empowers agents and provides insights that could transform your business.

Add an AI copilot in your data dashboard for your product with only a few lines code. Your data dashboard can be a conversational tool that allows your customers to interact with your data in a frictionless way. Give your customers an easy way to get meaningful insights out of the data on your dashboard. Let us handle the problem of building conversational data interactions and ensuring high-quality, reliable results, especially when working with large datasets. AI is a field that moves very quickly. We implement the latest technologies and keep up with the latest trends, so that you don't need to. Superluminal combines everything you need for a high-quality, reliable, and performant AI copilot experience. Your customer asks you a question about their data. Your customer receives a reliable and insightful answer. Ship a high quality, customizable conversational data experience in minutes.