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Description

Keen is a fully managed event streaming platform. Our real-time data pipeline, built on Apache Kafka, makes it easy to collect large amounts of event data. Keen's powerful REST APIs and SDKs allow you to collect event data from any device connected to the internet. Our platform makes it possible to securely store your data, reducing operational and delivery risks with Keen. Apache Cassandra's storage infrastructure ensures data is completely secure by transferring it via HTTPS and TLS. The data is then stored with multilayer AES encryption. Access Keys allow you to present data in an arbitrary way without having to re-architect or re-architect the data model. Role-based Access Control allows for completely customizable permission levels, down to specific queries or data points.

Description

You may not be aware of your own knowledge gaps. Stratifyd is specifically crafted to uncover the trends and irregularities that signal necessary adjustments in your customer, product, and employee interactions. It consolidates and integrates voice of the customer information from diverse sources—such as first- and third-party data, social media, chat interactions, spoken communication, reviews, and beyond—into a unified, secure, and reliable Experience Analytics Platform, utilizing an extensive library of experience, operational, behavioral, public data, and open API integrations. By leveraging the capabilities of Smart AI, you can swiftly focus on the critical moments that matter most. Take control of a continuous flow of customer experience, behavioral, and operational data to disclose and foresee essential themes, irregularities, sentiments, and trends without needing any expertise in data science or coding. Demonstrating that you genuinely value customer feedback is crucial. Enhance customer retention, foster loyalty, and streamline operations by proactively responding to the insights that hold significance. Furthermore, this approach empowers organizations to make informed decisions that ultimately lead to improved overall performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Bold BI Yes 
Causal Yes 
EMnify Yes 
GitHub Yes 
Heroku Yes 
Kixie PowerCall & SMS Yes 
OpenShift Cloud Functions Yes 
Postman Yes 
Pure360 Yes 
Red Hat OpenShift Yes 
RudderStack Yes 
Runscope Yes 
Segment Yes 
SendGrid Yes 
Shift Yes 
Stackpile Yes 
Stripe Yes 
Style Intelligence Yes 
Twilio Yes 

Integrations

Amazon S3 No 
Bold BI No 
Causal No 
EMnify No 
GitHub No 
Heroku No 
Kixie PowerCall & SMS No 
OpenShift Cloud Functions No 
Postman No 
Pure360 No 
Red Hat OpenShift No 
RudderStack No 
Runscope No 
Segment No 
SendGrid No 
Shift No 
Stackpile No 
Stripe No 
Style Intelligence No 
Twilio No 

Pricing Details

$149 per month
https://keen.io/pricing/
Free Trial Yes 
Free Version Yes 

Pricing Details

$1000 per year
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Keen.io

Founded

2011

Country

United States

Website

keen.io

Vendor Details

Company Name

Stratifyd

Founded

2015

Country

United States

Website

www.stratifyd.com

Product Features

Big Data

Collaboration No 
Data Blends No 
Data Cleansing No 
Data Mining No 
Data Visualization No 
Data Warehousing No 
High Volume Processing No 
No-Code Sandbox No 
Predictive Analytics No 
Templates No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Embedded Analytics

Ad hoc Query Yes 
Application Development No 
Benchmarking No 
Dashboard Yes 
Interactive Reports Yes 
Mobile Reporting Yes 
Multi-User Collaboration Yes 
Self Service Analytics Yes 
Streaming Analytics Yes 
Visual Workflow Management No 

Master Data Management

Data Governance No 
Data Masking No 
Data Source Integrations Yes 
Hierarchy Management No 
Match & Merge No 
Metadata Management No 
Multi-Domain No 
Process Management No 
Relationship Mapping No 
Visualization Yes 

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Product Features

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation No 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Embedded Analytics

Ad hoc Query No 
Application Development No 
Benchmarking No 
Dashboard No 
Interactive Reports No 
Mobile Reporting No 
Multi-User Collaboration No 
Self Service Analytics No 
Streaming Analytics No 
Visual Workflow Management No 

Speech Analytics

Automatic Transcription Yes 
Call Center Management No 
Call Recording Yes 
Customer Experience Management Yes 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis Yes 
Surveys & Feedback No 

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