Upfirst Description
Upfirst is a small business answering service powered by AI. It works like a virtual assistant, answering calls and gathering information when you are unavailable.
Upfirst allows you to:
- Have your business calls answered professionally by forwarding them to a professional
- Increase your agent's expertise by adding FAQs, office hours, company policies and other relevant information
Receive conversation summaries by text or email
- Take calls, collect information about leads, and route them to the appropriate team members
You can customize your Upfirst agent's voice, greeting and instructions.
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Pricing
Pricing Starts At:
$24.95/month for 30 calls
Pricing Information:
If you ever need to list out the pricing plans:
Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Scale: $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Starter: $24.95/mo for 30 calls | $1.50 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Premium: $59.95/mo for 90 calls | $1 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Pro : $159.95/mo for 300 calls | $0.75 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Scale: $299/mo for 600 calls | $0.70 per additional call | 24/7 answering, call forwarding, dedicated business number, call summaries, call recordings & transcriptions, integrations, send texts, spam filtering, call transfers, customizable AI receptionist
Free Trial:
Yes
Integrations
Company Details
Company:
Upfirst
Year Founded:
2024
Headquarters:
United States
Website:
upfirst.ai
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Upfirst Features and Options
Upfirst User Reviews
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