Alternatives to Sierra

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Retell AI is a cutting-edge platform designed to help businesses create, deploy, and manage AI-driven voice agents for seamless customer communication. It offers features such as call transfers, appointment scheduling, and real-time knowledge base synchronization to enable natural and responsive conversations. With multilingual support and integration with various telephony systems, it caters to businesses operating on a global scale. The platform’s scalable infrastructure ensures efficient handling of high call volumes while maintaining low latency. Additionally, Retell AI provides in-depth analytics and sentiment analysis, allowing businesses to optimize their voice agents for improved performance and customer satisfaction.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

NICE CXone Mpower is an AI-powered customer service automation platform that integrates workflows, agents, and knowledge into a cohesive, scalable system. It allows businesses to create and manage seamless end-to-end workflows, enhancing collaboration between customer support teams and back-office operations. The platform leverages AI-driven virtual agents and copilots to boost efficiency by utilizing historical interaction data for smarter automation and improved agent performance. By consolidating data, AI models, and knowledge into a unified framework, CXone Mpower delivers secure, intelligent, and personalized customer interactions that drive operational excellence.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Ada's AI-powered platform empowers customers and non-technical staff to create personalized experiences. Ada can help you improve CSAT, optimize your costs, and generate revenue via Automated Customer Experience (ACX).

Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. With the Pipeline Cloud, Qualified helps leading B2B companies like Autodesk, GE Healthcare, and VMWare tap into their greatest asset — their website — to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers to generate pipeline, faster. Conversations: Qualified Conversations is the B2B conversational sales and marketing solution that allows sales teams to turn valuable website visitors into instant pipeline by avoiding form fills and qualifying them through real-time voice, video, and chat conversations. Signals: Qualified Signals is the account-based buyer intent solution that delivers more pipeline by identifying buyer interest and intent that enables sales and marketing teams to build targeted account lists based on high intent, reach out to the right prospect at the right time, and personalize their outreach through sales engagement, marketing campaigns, and conversations. Piper is an AI SDR designed to automate your inbound pipeline generation.

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

Yuma AI is an intelligent customer service automation platform designed for e-commerce businesses, leveraging generative AI to handle inquiries and streamline support operations. It automates tasks like order updates, subscription changes, and returns processing, reducing manual effort while improving efficiency. Seamlessly integrating with platforms such as Shopify, Gorgias, and Zendesk, Yuma AI provides instant access to customer data for personalized, high-quality interactions. Its capabilities also include social media moderation, multilingual support, and feedback management, ensuring consistent engagement across all customer touchpoints. By enhancing response speed and reducing operational costs, Yuma AI helps businesses scale their support services effectively.

Dasha is a conversational AI as-a-service platform that allows you to embed real-life voice and text conversational capabilities in your apps or products. You can create conversational apps for desktop, mobile, IoT and call centers with just one integration DashaScript is an event-driven declarative programming languages that can be used to create complex real-world conversations and pass a limited Turing test. Automate call center conversations, create the Google Duplex demo in less than 400 lines of code, or create a no code GUI for your users that translates to DashaScript code. It can run a Dasha app if it has internet access and a speaker/mic. Your existing infrastructure will be used to create conversational voice/chat apps. This includes databases and external services like Zendesk, TalkDesk, Airtable, Zendesk, TalkDesk etc. ), and business logic. You can run conversations through any device. You can feed your custom data into Dasha to get the best results.

Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.

Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

Gleen AI is a generative AI/ML that works with GPT-4 in order to maximize the accuracy of all generative AI answers. Your customers want action, not idle chatter. Gleen action chat bots can be configured in a way that they perform any action for your customer within the context of a generative AI conversation. Gleen AI can easily gather information from diverse sources, such as your help desk answers and community discussion boards. Gleen AI can be updated with just one click. Gleen AI crawls multiple sources of knowledge for your company in as little time as 2 hours. Gleen AI can be integrated with your help desk or deployed on your support channels. Gleen AI can be used to monitor consumer feedback, documentation inconsistencies, and update knowledge as the company grows. Use Gleen AI for greeting visitors, answering questions, and setting up appointments and demos.

Amelia is the market-leading Digital Employee and Conversational Artificial Intelligence solution. It delivers the best elements human interaction - expression, emotion, understanding, and conversation - to user experiences every single day, resulting in deeper connections and greater business value. The Digital Employee Builder, powered by Amelia, allows companies to create custom-made, no code Conversational AI at scale for a variety use cases. This speeds up deployment speed and reduces time-to-value. Amelia's brain uses episodic, process, intent recognition, emotional intelligence, and process memory to respond to complex questions, process transactions, and provide personalized customer service. It's why Amelia is the industry's Most Human Artificial Intelligence™. Amelia keeps facts, concepts, as well as the associations between them, in her semantic memory. She can be trained to use them in conversations, from standard operating procedures (SOPs), to policy documents.

Conversational Customer Engagement powered with AI CX channels that are automated and agent-assisted. Self-service has been shown to reduce customer contact by upto 50%, increase engagement, and improve customer satisfaction. Synthetix's intuitive AI-powered FAQ self service software is a quick, efficient and convenient way for customers to find answers and navigate FAQ content. Customers can type naturally-worded questions and save valuable resources from your customer support team. A Synthetix FAQ Chatbot (or Virtual Agent) is the new paradigm in customer engagement. It can help customers find answers and generate new revenue, as well as answer their questions. Our AI-powered chatbot technology does not wait for customers to contact us. It provides help and assistance right from the moment they interact.

Automate customer interaction with our comprehensive Conversational AI Platform, which includes voice and text solutions that are tailored to your business's needs. byVoice, a dynamic software development company that specializes in advanced B2B products and solutions, is an innovative and dynamic company. We drive business growth and efficiency with our expertise in cloud-based technology, AI tools, Unified Communication systems and AI tools. Our team is dedicated to the success of our clients, and we value reliability and deliver tailored solutions for their unique needs and goals.

Engage customers using an AI-powered digital assistant. It captures users in a personal way and provides actionable insights for your sales, service, or marketing teams. Oracle Digital Assistant is much more than a chatbot. It provides answers across all customer touchpoints. Conversational CX enhances customer relationships by personalizing interactions at scale. Oracle Digital Assistant is built on Oracle's next generation cloud infrastructure. It uses AI and natural language understanding (NLU), to simplify customer acquisition and retention. It uses context and profile to automate tasks such as personalized recommendations and informational queries. Customers and sales personnel have seamless access to information via text and voice. Oracle Cloud CX users can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate creating configured quotes using voice commands.

Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.

Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.

SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

A leading provider of services for agents and AI-powered digital and voice automatization, we exceed customer expectations. No matter what industry, the measure for success is in the numbers. We at [24]7.ai understand the challenges faced by customer-centric companies and we know how to solve them. Our services and solutions are designed to impact the most important metrics: CSAT scores and revenue. Find out how we can make a tangible impact on your business. The [24]7.ai Engagement Cloud delivers a personalized, predictive customer experience that requires significantly less effort from you, your agents, or your customers.

hellomybot.io provides the perfect platform for developers and companies to create any type of conversational agent (voice bots, callboys, chatbots) using omnichannel bots (Saas). There are endless possibilities: redirecting web traffic and web-to-store, consumer acquisitions, competitions, consumer services, events, and conversational forms. Your bot can understand custom queries (voice and text queries) through personalized conversations. Your users will have a completely personalized experience. Your bot responds instantly and round-the-clock. You also have full control over the communications. Your conversational agent platform allows you to communicate directly with your customers. Plugs into your helpdesk software or e-mail. Reach your audience on any platform and take advantage each platform's unique features. Hellomybot allows you to reach the entire world through messaging apps.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

SiteSpeakAI can create a chatbot that will answer your questions in real-time and 24/7. Your chatbot can be retrained as the data on your website changes. Your chatbot is always up-to-date with the latest information. Customize your chatbot's style and colors to match your brand. You can customize the chatbot to match your brand voice. You can add your ChatGPT powered chatbot to your site with just one line of code. No need to install plugins or extensions. SiteSpeakAI gives you detailed analytics on your visitors' interactions with the chatbot. This data can be used to improve your lead conversion rates.

Zoom Virtual Agent is a conversational AI solution that uses machine learning and natural language processing to understand and resolve customer issues instantly. Zoom Virtual Agent is available 24/7 on multiple support channels, allowing it to provide a fast, personalized experience for customers, reduce the number of calls and handling times for human agents and save significant costs for organizations. Zoom Virtual Agent integrates seamlessly into various CRM, chat and contact center platforms. Zoom Contact Center is our video-optimized CCaaS that helps businesses deliver prompt and accurate customer experiences. Self-Service Experience Knowledge Base Articles Searchable - Community Forums - Mobile Optimization - Personalization Self-Service Platform Branding Automation - Artificial Intelligence - Integrations Responses Customization - Control - Route to Human

Chatlayer by Sinch is a powerful conversational AI platform that enables businesses to build and deploy multilingual chatbots across multiple channels. Its user-friendly, no-code interface allows seamless integration with CRMs, ticketing systems, and contact centers via APIs, automating customer interactions with efficiency. Featuring advanced Natural Language Processing (NLP) and ChatGPT integration, Chatlayer enhances engagement by delivering personalized and context-aware responses. Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI, it provides businesses with the tools to streamline support, improve customer satisfaction, and scale interactions effortlessly.

Automated service allows you to serve more customers. The AI bot handles all your SaaS business FAQs. Your customer service agents will have to work less. Increase the deflection rate on messaging channels. Agents can concentrate on complex issues and sales. Bot provides accurate answers to customers. When transferred to agents, there is no need to repeat. Conversational bot with NLU, intent detection and conversation. Enterprise grade with top SaaS templates. Automate all the tasks of your bot with one language. AI can suggest improvements to your training data. Use a ready-made URL to share your bot with colleagues. AlphaOS allows you to write custom code for bot actions. Bot authenticates users via your standard log-in.

atSpoke is your ticket for a faster, better service desk. Turn messy Slack IT support channels into a convenient service desk. AI can automatically resolve 40% of all tickets instantly. Automate triage, classify, and assign service tickets using AI. Integrate tools into tickets to trigger actions. atSpoke is a modern workplace support desk that removes the complexity of traditional IT ticketing for faster, better internal support. Every team can use powerful ticketing that is easy to use and built for speed. Machine learning automates both knowledge and service requests. Conversational ticketing designed to work with Slack and Teams, email, web, SMS, and Teams. Integrate your tech stack to get more done within tickets. For the best chat experience, purposefully designed to work with Slack. AtSpoke is available to all employees in seconds. AI that automates repetitive agent tasks can increase efficiency.

Superseek helps companies create AI assistants powered by ChatGPT that can be added directly to their websites to instantly answer customer questions. Turn your website or support content into an AI agent who knows your product and service, gives human-like responses, and is always accessible. Use routing buttons to direct customers to the right message or link. Adjust the instructions, AI model and bot role to match your business. Automatic content syncs and answer guardrails ensure that answers are accurate and current. Superseek allows businesses to enhance customer service using AI without disrupting existing tools and workflows.

Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.

A PolyAI voice assistant can have a natural conversation with customers for as long as it takes to solve their problem. Your customers can speak as they wish, without having to guess keywords. In the past, building a voice assistant meant spending months gathering thousands of training data. No additional training data is required for any use case. Our technology is pre-trained in billions of natural conversations. Our voice assistants are able to learn new languages quickly while maintaining the agent behavior, business logic and voice of your brand so that all customers are served equally. We are so confident in the ability of our voice assistants to scale that we don’t charge for maintenance.

Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.

Eqho, the first Conversational AI Voice Solution for Business, is available now! Capable of taking and making complex phone calls, and executing tasks on thousands of platforms. Eqho is an AI platform that allows you to have a conversation with your customers. Once Eqho is deployed, it can speak both to you and your clients. It will be able to understand your business enough to call leads, set up appointments, and sell your products. Eqho AI will be able to handle your inbound calls and know your customers' names. Eqho AI can now handle complex customer service issues 24/7 over the telephone. Let us show you the power of AI for your business.

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.

SalesAi is a platform powered by AI that automates and optimizes your entire sales process. SalesAi uses artificial intelligence to improve sales efficiency and effectiveness. The platform was designed to streamline sales efforts and allow sales teams to focus more on building relationships and driving revenues. SalesAi integrates advanced AI algorithms into the sales workflow. It automates tasks like lead qualification, customer engagement and follow-up. The platform uses data to prioritize leads, personalize communications, and provide actionable suggestions for your sales team. SalesAi makes your sales process more efficient and accurate. SalesAi can be used by a wide range companies, including small businesses and large enterprises.

WebAgent.ai is a platform that allows you to create AI-powered chatbots without coding, improving website customer service and engagement. Users can train chatbots using uploaded documents or website data to ensure accurate responses to unique questions. The platform allows customization of the appearance to match company branding. Chatbots are programmable with specific instructions for tailoring interactions to customer support, sales or onboarding. Conversations are recorded for future insights that can be used to refine strategies and improve product development. The chatbot also facilitates lead generation, by collecting contact information and providing context to the conversation. WebAgent is also a knowledge base that streamlines access to company information.

Haptik is the largest Conversational AI company in the world, having reached more than 100 million devices and processed more than 2 billion conversations. The company's intelligent virtual assistant solutions allow Fortune 500 brands to improve customer experience, reduce costs, and increase sales. Haptik has received numerous industry awards, including the Frost & Sullivan Award as Conversational AI Company Of The Year 2018 and recognition by AI Time Journal as one of the Top 25 AI Companies In the World 2018. Oyo Rooms and Samsung are among Haptik's top clients and partners. Haptik is part of the Reliance Group of Companies, which acquired a majority share in the company in an April 2019 deal worth $100 million.

An independent platform that is constantly learning allows you to integrate voice and conversational intelligence into products. The next-generation multilingual Voice AI-powered contact center automation platform has been designed to have human-like conversation. VIVA uses a unique conversation framework to understand intent. Dynamically creates custom conversations with customers. Available 24x7. Supports 10 languages and 160+ dialects. High value through Voice AI banking solutions for the digital economy.

You can effortlessly connect with your customers, wherever, whenever, and however you want. Interactions Intelligent Virtual assistant makes it easier than ever to communicate with your customers and get things done. We are changing the way customers interact with us by combining the most advanced Conversational AI technologies with human understanding. Our Intelligent Virtual Assistant allows customers to speak or text naturally, in their own words, creating a seamless customer experience from beginning to end. Intelligent Virtual Assistants, or IVAs, provide modernized customer service that is not only conversational but also personal. Interactions IVAs powered by Conversational AI allow customers to speak as naturally as they would with a person, reducing frustrations often associated with automated solutions. Interactions IVAs are able to hear customers' words even in the presence of background noise, accents and poor connections.

Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.

Automate the response for your agents to repetitive and low value calls. AlloBot connects to your internal tools and identifies customers, providing them with a highly-personalized response based on specific characteristics. AlloBot is an AI conversational solution that handles omnichannel interactions with customers via voice or text. Don't make your customers wait. Conversational AI is the future. More than half of all customer requests involve simple, recurring questions. AlloBot automates the answers (or drafts of answers) to these questions, allowing your agents to focus on high-value cases. Leverage the power of an advanced conversational AI. Smart routing to the correct service based on requests.