Superseek Description
Superseek helps companies create AI assistants powered by ChatGPT that can be added directly to their websites to instantly answer customer questions. Turn your website or support content into an AI agent who knows your product and service, gives human-like responses, and is always accessible. Use routing buttons to direct customers to the right message or link. Adjust the instructions, AI model and bot role to match your business. Automatic content syncs and answer guardrails ensure that answers are accurate and current. Superseek allows businesses to enhance customer service using AI without disrupting existing tools and workflows.
Superseek Alternatives
GenieTalk.ai
Our conversational intelligence platform enables your agents to provide frictionless customer service via voice, email, or chat. Conversational AI can be integrated into your CX workflow to speed up and reduce costs and response times. Human agents can quickly resolve complex and specialized calls by having instant access to critical information and step-by instruction. To retain customers, provide personalized support and solve issues faster. Virtual assistants powered by AI reduce response times and provide quick resolutions. This drives efficiency, loyalty and growth at all stages of the customer's lifecycle. You can have dynamic, purposeful conversations with your customers around the clock. This will keep them engaged and convert prospects and visitors to qualified leads. Our virtual assistant solution can be easily integrated across social media and instant messaging channels, allowing you to connect with customers.
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Drift
Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this.
Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.
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Freshchat
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances
Languages supported:
Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,
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SmartBots
SmartAssistants answer most frequently asked questions instantly, and provide a frictionless and frustration-free experience. Organizations can optimize their customer support spend by answering the questions right away. SmartAssistants can help you provide differentiated and personalized customer service. The ability to provide a seamless experience and be available 24/7 helps in building trust with customers and increasing customer retention rates. SmartAssistants are a gatekeeper, answering the most common questions that frustrate customer service representatives. Customers service reps can be helped by organizations to help them focus on solving the most important questions and create a positive customer service culture. If the Assistant is not yet trained, you can transfer the conversation to another human agent. This keeps your customer informed and ensures that you are paying attention to their needs when they arise.
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Pricing
Pricing Starts At:
$19/month
Free Version:
Yes
Integrations
Company Details
Company:
Superseek
Year Founded:
2023
Headquarters:
United States
Website:
superseek.ai
Media
AI chat
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Online
Superseek Features and Options
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI Platform
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
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