Alternatives to Seva

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Klyck helps you close more deals and build stronger relationships. Klyck makes sure that sales teams have the right sales content and marketing content at the right times, which allows for better customer conversations. Klyck's data insights allow sales and marketing leaders understand customer engagement and create superior sales strategies. We combine content intelligence, training integration and customer segmentation to make any sales rep, whether seasoned or new, a qualified sales professional. Learn how Klyck's sales automation software helps B2B clients to improve their sales process, close more sales deals, and maximize sales content utilization. It is difficult to lead a customer through a complex B2B sale cycle. Our platform improves customer conversations by improving sales alignment, significantly reducing time required to find sales content, and providing powerful data analytics on customer interactions.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

The LessonBridge lessons learned system from Secutor Solutions provides a database for companies looking to capture and manage lessons learned from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse these valuable lessons learned. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, attachments and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge quality using an automated review process. Reuse - Search and locate for relevant lessons learned to resolve issues, reduce your project risks, and improve processes. Share lessons learned with others or disseminate lessons learned from earlier projects to the teams that need to know. Use your lessons learned to improve your processes, manage your risks and resolve issues. For more information or to schedule a live demonstration please contact us today!

Lucy is an AI-powered knowledge management system that allows more efficiency and productivity from your employees. She makes it easy to find what you need to know when you need to know it. She listens for changes in your data, reads those changes, and learns all about your organization's accumulated knowledge. She does this without moving it from the places it resides.. She understands documents, PowerPoints, PDFs, graphs used to interpret data, videos, and audios. She connects to third-party data sources to include their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for your team to ask questions that she answers from her learned knowledge. She will help you find the best answer, and she identifies other possible answers if you need a different level of insight. She helps with onboarding, enablement, market insights and research, sales productivity, operational best practices, customer services support, and subject matter expert knowledge protection if individuals change roles or leave your organization. Lucy reads and absorbs every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.

Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity. Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead. KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base. KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses. Available in both SaaS hosted and On Premise deployment models.

Spekit is the only enablement platform that centralizes and automatically surfaces the answers, content, and training sales reps need to thrive - right when and where they need it. Unite your playbooks, resources, training, and sales content within Spekit, and it becomes instantly accessible, shareable, and trackable from any tool or workflow. If your sales reps are there, now your enablement is, too. Meet the enablement experience that sales reps adopt instantly, use constantly, and love deeply. Key use cases: - Sales content management: Centralize, share, track, and analyze sales content. - Knowledge and enablement: Surface playbooks, onboarding, and coaching where reps are selling. - Tool and process adoption: Guide, support, and align reps through tool & process changes. The Spekit difference Infinitely easier creation. Infinitely versatile access. Spekit is a new enablement experience unlocking sales rep potential by eliminating the distance between questions and answers. - 10x faster content creation with AI - Contextual: Works where your team works - automatically. - Easy, no-code setup: Lightweight and agile.

PatentCAM is a secure, central repository for R&D and legal stakeholders to manage, annotation and monitor patents and scientific literature relevant to your organization's patent landscapes. It is designed for patent and technical information professionals and replaces less-friendly Excel or SharePoint products that are used by many organizations to manage and distribute patent-related data. PatentCAM can be implemented in your organization to increase informed decision making and limit legal risks. Particular benefits -Enhances competitor intelligence: Reduce redundant research -Speeds up the time it takes to commercialize -Reduce litigation costs and discovery costs -Increase IP monetization possibilities, licensing, sales, etc... PatentCAM expands institutional knowledge by aligning R&D and legal teams, resulting in better strategic decisions.

Learn Amp is the complete People Development Hub. Weaving together learning, community, and talent development to power performance. Enabling modern companies to balance people-led and company-led learning, and align individual progression with collective goals. Technology on its own is not a silver bullet. Get software with a service (SwaS) through our expert coaching and advisory services. Our consultative approach has led to a 96% retention rate of happy customers. Speak to us to find out more and join future-thinking organizations like Metro Bank, GAIL's Bakery and Specsavers in consolidating and replacing their tech stack with Learn Amp.

We assist individuals in staying informed and recalling previous knowledge, which enhances their effectiveness in discussions. Sales representatives receive up-to-the-minute tactics and strategies that elevate the quality of their interactions with potential clients. This approach eliminates the inefficiencies caused by the slow transfer of information from senior leadership to actual sales conversations. With prepared questions to initiate discussions, representatives can focus on key points that enhance both relevance and accuracy during detailed exchanges. The Copilot feature enables representatives to discover information they weren't previously aware of needing. When a representative seeks an answer, they often turn to their colleagues, which can divert the team's attention from selling. Our platform serves as a centralized hub for all internal knowledge as well as customer-facing materials and resources. Plus, accessing the most recent documents is just a click away, ensuring they are readily available for sharing. Ultimately, this system streamlines communication and empowers sales teams to operate more efficiently.

Demodesk is the number one customer meeting platform for success teams and sales reps. Our platform empowers customer-facing reps to be top performers by guiding them in real time, automating non-selling tasks, and engaging customers at a whole new level. Demodesk automatically loads the best playbook into every customer meeting, providing reps with the right slides and web apps to present, talk tracks, and battle cards on the spot. Sales teams can automate tasks that are not related to selling, such as meeting preparation, scheduling, and CRM documentation. Our screen sharing technology allows customers to interact with the software during meetings. AI-based insights allow sales leaders to understand what's happening on the call, what works, and coach teams in an environment where everyone works remotely. Demodesk seamlessly integrates with your entire tech stack, including G Suite, Microsoft Office and Salesforce.

Tame the chaos of information within your organization. Understand the insights your company possesses. By consolidating your data sources, you can establish a centralized repository for knowledge that enables both your team and your customers to swiftly locate the information they require. Enhance your organization’s efficiency by cutting down the time employees waste searching for necessary information by as much as 50%. Accelerate your development and research initiatives through the application of NLP technology. Begin leveraging your existing knowledge to ensure that your team does not repeatedly perform redundant tasks. Frequently, teams find themselves redoing and rewriting reports and assignments, essentially retracing steps that have already been taken. Despite extensive analysis and testing of numerous solutions aimed at improving knowledge sharing and management, few have proven effective. Knowledge workers typically spend around 24% of their work hours searching for information, and more often than not, they come up empty-handed. This inefficiency not only hampers productivity but also stifles innovation within the organization.

Quip empowers sales teams to enhance their business performance instantly by reimagining traditional sales workflows through the integration of live Salesforce data and collaborative documents. It offers a seamless way for Salesforce users to redefine tasks such as Account Planning, Mutual Close Plans, and Qualification Notes, making it easier to standardize, automate, and integrate real-time documents directly within Salesforce records. By centralizing work and communication, Quip ensures that your team can efficiently accomplish tasks from a single platform. Furthermore, you can incorporate spreadsheets into your documents, providing essential context that aids your team in making informed, critical decisions. With built-in team chat features in every document and spreadsheet, along with dedicated chat rooms and individual messaging options, Quip enhances collaboration and streamlines your workflow effectively. This holistic approach allows teams to work smarter and more cohesively, ultimately driving better business outcomes.

The backbone of revenue management lies within a central nervous system that ensures no revenue signal goes unnoticed. By delivering the appropriate data to the right individuals at the precise moment and location they require it, you empower them to excel in their roles. It is crucial to stay informed about significant developments, whether it's tracking leads, closing deals, or handling cases. Provide your team with the necessary insights and direct them towards the most effective actions. Integrate your workflow with platforms you already use, such as Slack and MS Teams, allowing seamless search, access, and editing of your CRM. Understand critical metrics, monitor team activities, and step in to provide coaching as needed, while also measuring performance and assessing the impact of vital initiatives. Troops alerts you instantly about events that could significantly influence revenue, simplifying the process for teams to identify and execute the right actions promptly, regardless of the device in use, enabling peak performance. Furthermore, Troops streamlines routine tasks for customer-facing teams, allowing them to allocate more time to engage with customers and prospects, ultimately driving higher satisfaction and success through enhanced focus on relationship-building.

Wisdom allows you to communicate with customers and team members directly, create workgroups, assign tasks, and collaborate like never again - all from one platform. Wisdom's advanced community engagement platform will help you reduce support costs, gain better insight into customer behavior, provide a better experience for customers, and increase your return on investment. Your employees will feel more connected and heard, and they will be able to realize their potential. Wisdom is a paradigm shift in knowledge-sharing. The platform is designed to unify knowledge sharing by giving both external and internal communities the space to share values, find common purpose, and eventually align for the greater good. Connect, without stress and get access to discussion boards and groups with one click, all in one place. Save time and money by centralizing information

Let’s be honest; your sales managers likely lack the time and inclination to sift through extensive recordings of sales discussions or engage in role-playing exercises for individual coaching. Furthermore, sporadic listening to pipeline calls tends to concentrate solely on particular deals. Implementing sales coaching software can significantly enhance your sales team's performance. It's essential to adopt a structured approach to sales coaching, and now it's possible. Our AI-enhanced sales coaching platform prompts your representatives to address overlooked topics, challenges them with tough questions, and provides immediate feedback, enabling them to self-improve effectively. In addition, managers gain real-time insights into each member's performance, allowing them to customize future coaching sessions accordingly. This systematic approach accelerates the acquisition of knowledge regarding new products, target markets, and strategies, ultimately leading to a more competent and adaptable sales force. By embracing this technology, your team can not only enhance their skills but also stay ahead of the competition.

ONTEC AI is an augmented intelligence platform that transforms how organizations manage complex and sensitive data. Leveraging cutting-edge artificial intelligence, ONTEC AI bridges the gap between knowledge creation and utilization, empowering teams to effortlessly access, share, and enrich collective wisdom. The platform excels in making your organization's data treasure discoverable and usable, even when information is scattered across diverse file types and storage locations. With advanced Q&A functionality and keyword-independent search, ONTEC AI provides precise, traceable results in seconds, enabling smarter decision-making and boosting productivity. Its customizable features include multilingual translation, content simplification, and real-time document summarization, ensuring information is accessible and actionable for diverse teams and stakeholders. The platform seamlessly integrates with your existing IT systems, offering a tailored solution for your specific needs. Supported by a team of experts providing consulting and training, ONTEC AI ensures a smooth implementation. Built with security and privacy at its core, it adheres to European data privacy standards (GDPR) and ISO-certified practices.

ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.

Research indicates that employees dedicate around two hours each day to locate information necessary for their tasks. This is the perfect opportunity to enable your teams to allocate their time towards more impactful activities. Elium serves as a reliable and adaptable platform for disseminating and enhancing organizational knowledge. It facilitates quicker decision-making, fosters collaboration, and enhances the capacity for innovation. Whether it’s company-wide processes, significant project insights, or market data, Elium accommodates all of these elements. Equip your team with the appropriate tools to share and leverage collective knowledge effectively. With the ability to effortlessly search through stories or integrated files, you can identify the most pertinent information in mere seconds. While capturing knowledge is important, ensuring its ongoing relevance presents a unique challenge. Elium addresses this by providing intelligent tools that enable teams to act on established knowledge and collaboratively engage with crucial insights, thus promoting a culture of continuous learning and adaptation.

Keeping up-to-date on industry developments is essential for law and advisory firms in order to grow and maintain client relationships. It can be time-consuming to sort through market intelligence and find actionable insights. It doesn't have it to be. Automated content discovery, analysis, and evaluation will help you maintain your knowledge and expertise. All employees and teams within the organization should have access to current awareness, monitoring, and alerting capabilities. You can now focus on providing the best possible client experience. A well-informed law company is better positioned to drive new business and strengthen relationships. Keep an eye on all areas of interest to your law firm, from clients to prospects to competitors. Search options that are pre-built and designed to make it easy for people to find what they need.

Powell 365 is a digital workplace that connects organizations and employees. It includes: * Powell Intranet for Corporate Communications and Employee Engagement * Powell Teams to improve Microsoft Teams with IT governance and better usage for end-users Microsoft Teams has seen a rapid adoption by millions, leading to an explosion of teams. Users can become lost in a sea of documents and messages if there are too many teams. These problems can be solved with Powell teams. * A simple-to-use dashboard that improves navigation, visualization, search, and searches to quickly find the relevant information and teams * A collection of team templates that can be customized for everyday scenarios * IT sets the governance rules and they are automatically integrated into every team creation process * A simple interface for team administration You can save 20 minutes each time a team is created! Select the team template that best suits your needs and then collaborate!

Sales enablement for b2b marketers. Enablix is used by marketers to empower sales and customer facing teams and provide buyers with valuable content experiences. Today's sellers need quality content to empower buyers and speed up their buying process. Your sales team should be able to deliver targeted, quality content at the right moment to the right buyer. Keep sales and marketing on the same page regarding content and messaging. Streamline sales communication so reps can know what content to use, when and how to use it effectively. Create engaging content experiences instantly based on the buyer's persona or prospect's profile. To empower buyers and engage customers, create microsites and content hubs. High quality content is essential for modern sellers to provide "buyer value" and increase their pipeline. Content insights can help your sales and marketing teams make informed investments.

AirManual makes it easy to combine a checklist and guidance that explains what each step is. Ideal for training and recurring processes. AirManual allows teams to document their processes, training, and onboarding. AirManual combines a user-friendly tool with free consulting. We'll help you prioritize and address your most pressing issues. Our customers enjoy a better quality of life, faster growth, and longer vacations as a result. A home for documentation, processes, and training. Your team will find the documentation they need and be able to solve their own problems. AirManual is a tool that works for all teams. AirManual works for every team. Start in the most important area and then scale it up as you need it. Stale documentation is gone. It's easy for your team to review usage and get feedback. AirManual users who are new to the platform can receive free consulting. We will help you move faster and avoid common pitfalls.

PaceKB stands out as a robust provider of knowledge base solutions, ensuring continuous support and fostering collaboration within organizations throughout the year. Our offerings include two primary types of knowledge bases: the Protected Knowledge Base, designed for internal teams and secure customer sites, and solutions tailored for customer engagement. These solutions are not only user-friendly but also cost-effective, incorporating advanced white-label options that allow for extensive customization of your knowledge base. Additionally, we provide AI-driven tools aimed at enhancing the efficiency of content management, ensuring that all your requirements are met seamlessly. By choosing PaceKB, you empower your team with a comprehensive resource that adapts to the evolving needs of your business.

Discover and engage with your perfect customer through innovative AI technology that enhances every stage of your go-to-market strategy. Leverage powerful integrations and automation to achieve your lead generation, sales, and revenue targets effectively. Whether you need specialized data that’s hard to find or the common metrics that all businesses prioritize, FunnelBeam is equipped to support your growth in any scenario. Leading sales and marketing teams are opting for FunnelBeam to access the most sophisticated market data available, driving their expansion efforts. Streamline your sign-up processes, enhance lead scoring accuracy, and significantly save your team's valuable time. With our tailored data and AI-driven insights, we provide the crucial information required for rapid scaling. We transform your ideal customer profile into a cutting-edge AI model that produces unique buying signals, enabling your revenue teams to connect with the right accounts immediately. This approach not only increases efficiency but also maximizes your outreach potential, ensuring that you stay ahead in a competitive landscape.

Mantium’s AI platform facilitates the sharing of knowledge and aligns objectives within organizations, ensuring that teams are unified in their pursuit of shared goals. In environments with extensive distributed teams, effective knowledge management systems (KMS) are vital for collaboration and understanding processes, meetings, events, and other essential information. By utilizing Mantium, organizations can efficiently locate knowledge within their KMS, as the AI swiftly delivers the most relevant answers to inquiries. Should Mantium lack an answer, team members can contribute updated information, allowing the AI to enhance its capabilities for future queries. This comprehensive search capability, powered by Natural Language Processing (NLP), guarantees that your team can swiftly access the information they require. Furthermore, with our seamless Slackbot integration, team members can pose questions directly within Slack, eliminating the need to navigate to a different application to obtain the answers they seek, thus streamlining their workflow even further. This integrated approach not only saves time but also fosters a culture of continuous learning and improvement within the organization.

Enhance the speed of skill development, boost overall productivity, and achieve a significant return on investment by providing your team with timely and relevant training. This approach offers business-centric content that aligns precisely with your sales practices, ensuring that newcomers acquire the most useful information right from the start. By incorporating scenario-driven exercises, sales representatives can engage in realistic simulations, reinforcing their training effectively. Instant access to essential knowledge allows new team members to find the necessary answers and resources on demand, facilitating a smoother onboarding process. All practices, policies, and tools are consolidated in a single, easy-to-navigate platform, ensuring standardization and simplicity for users. Immediate updates regarding processes, policies, and tools keep your team well-informed and operationally efficient. With a focus on ongoing, scenario-based training opportunities, skills are consistently refined and retained over time. Additionally, continuous access to relevant resources ensures that team members maintain their skills and stay actively engaged with their training. This comprehensive approach not only supports individual development but also fosters a culture of learning within the organization.

eGain Knowledge+AI™ stands out as a leading, award-winning knowledge management platform designed to enhance customer service quality by empowering agents with essential knowledge, thereby boosting their productivity to match that of top performers. It offers various methods for agents and users to access a comprehensive knowledge base, which facilitates quick, reliable, and uniform responses. By utilizing Artificial Intelligence (AI), intelligent knowledge management systems can effectively address customer inquiries, streamline processes, and support decision-making, creating a favorable outcome for customers, agents, and businesses alike. This customer service knowledge software integrates multiple tools, including content management systems (CMS), search functionalities, AI capabilities, workflow management, and knowledge analytics, all within a single platform. Implementing the right knowledge management software not only equips you with necessary tools but also ensures customers receive timely and accurate answers when they need them most, ultimately fostering greater customer satisfaction and loyalty.

KnowledgeIQ by Knosys is a leading cloud-based omnichannel knowledge-management solution that centralises and simplifies the organisation and sharing of information and knowledge. Over 40,000 users trust KnowledgeIQ to find the correct information, precisely when they need it. This improves productivity and delivers the best brand and customer experience.

Simplify the onboarding process for new team members with internal guides, resources, and checklists that facilitate a smoother transition. Provide fresh hires with an advantage in understanding your product, familiarizing themselves with best practices, and immersing themselves in the company culture. Whether your team consists of experienced remote workers or individuals new to telecommuting, Outline serves as an excellent platform for keeping shared knowledge organized, accessible, and easily searchable. Avoid the pitfalls of storing your company handbook as a PDF buried in a shared drive; instead, make it readily available, easy to update, and straightforward to navigate so everyone can effortlessly locate the information they require. Outline boasts remarkable speed, achieving millisecond response times that ensure documents load without delay, searches are executed promptly, and the user interface is responsive. The Outline editor is crafted to be both user-friendly and robust, ensuring that the experience of reading and creating documents is not just efficient but also enjoyable. With a focus on collaboration, Outline promotes a culture of knowledge sharing that strengthens the entire team.

Conventional knowledge management systems often struggle with either an overload of information or a severe lack of it. Research by IDC indicates that consultants dedicate 36% of their working hours to locating necessary information. Organizations are now confronted with the challenge of discovering new methodologies to empower their support teams to address issues effectively and consistently. The question arises: how can you ensure uniform service delivery and compliance across diverse regions? The solution lies in providing your support personnel with an advanced knowledge management tool. Sutherland SmartLeap™ HelpTree is specifically crafted for dynamic customer interactions, simplifying the process of creating and maintaining up-to-date knowledge repositories. It offers smooth integration with existing enterprise systems, ensuring a user-friendly experience for both content creators and users alike. This tool allows for rapid content generation with minimal training required, connects to various data sources, and utilizes machine learning to enhance search functionalities. With its straightforward user experience and interface, it fosters deeper and more meaningful conversations within your organization. Ultimately, adopting such a solution can significantly improve the efficiency and effectiveness of your support staff.

Whether you require a simple bibliography, are exploring a team library with 20,000 sources, or wish to maintain organized notes, Citavi's features enable you to work more efficiently and swiftly. Tackling large projects filled with numerous references can be daunting, but Citavi allows you to simplify your workload by breaking it down into manageable tasks, tracking essential information from your articles, and filtering through sources to find the most relevant ones, whether you're working solo or collaborating with a team. Unique among reference management software, Citavi permits teams to store their data on a personal server rather than relying on cloud storage, and individuals have the flexibility to select between local and online project options. With automatic backups, you can rest assured that your data is secure and won't be lost. Eliminate the hassle of formatting citations and bibliographies, as Citavi supports over 10,000 citation styles, including APA, Chicago, MLA, and Turabian, among others. And if you don't find the style you need, you have the ability to create a custom one or reach out for assistance. This comprehensive system is designed to streamline the research process, ensuring you stay focused on what truly matters: your work.

Harness the collective intelligence of your team with Slab, a straightforward and scalable wiki that eliminates barriers to knowledge sharing. It empowers your team to access vital information precisely when it's needed. With Slab, you can effectively manage your knowledge organization, allowing you to pin important content at the top for quick access. You can also categorize posts, helping your teammates know which materials to focus on and their respective timelines. The user-friendly WYSIWYG editor makes it familiar for anyone who has used Google Docs, ensuring a smooth experience. Moreover, Slab stands out with its real-time collaboration feature, preventing any accidental overwrites, even if multiple users hit "Save" simultaneously. Its swift and precise search functionality simplifies the process of finding information and even spans across your various integrations, sparing you from juggling multiple tabs. Additionally, Slab effortlessly works with the tools you rely on to develop your product, allowing you to reference other applications directly within a post and access detailed insights without navigating away from Slab. This comprehensive approach not only enhances productivity but also fosters a more connected and informed team environment.

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

Zive serves as a comprehensive knowledge and AI platform designed to seamlessly connect, organize, and sustain the collective knowledge within your organization, thereby enhancing workplace efficiency and enjoyment for all employees. It empowers team members to conduct thorough searches and access a wealth of information through a cohesive intelligent search functionality. By automatically structuring your company's data, Zive allows users to delve into your organization's knowledge graph and its interconnections, also accessible via API. This innovative platform harnesses the full capabilities of AI, leading to significant time savings and an increase in employee productivity by up to 40%, while also fostering greater engagement at work. With Zive's cutting-edge AI-driven approach to knowledge management, team members can transition smoothly from inquiry to action. As a ready-to-use software solution, Zive integrates advanced AI features into your organization within a matter of days, eliminating the need for complex implementations, additional professional services, or extensive training. Our dedicated customer success team is committed to guiding you through every step, from initial platform setup to a successful internal launch, ensuring a smooth transition and optimal utilization of the system. This support structure is designed to help you maximize the benefits of Zive for your entire organization.

Share and store your market research. Stravito makes it easy to centralize your market research, find the information you need in seconds, and share your insights with just a click. No matter where you are, stay current and up-to date with the latest research. Get consumer insights anywhere you are and create marketing plans that have impact. In seconds, you can find everything your company knows about a topic. Stay inspired with instant access to the most recent research and insights. It is powerful enough to be used worldwide, but simple enough to use every day. A purpose-built user interface will save you time. Stravito is sometimes called an insight tool. Some call it a knowledge management platform. Some call it the Netflix of Insights. No matter what label Stravito is given to customers, it helps them gain more insight to anticipate and respond quickly to changing needs.

Are you finding yourself wasting too much time searching for accurate information? Research shows that nearly 30% of work hours can be lost in the quest for reliable, current data. With Matterial, you can consolidate all your corporate knowledge into an organized system that facilitates quick accessibility to essential information. This ensures that your team can easily access the data they need right when they need it. Are you interested in optimizing your knowledge management? Matterial helps you maintain a vibrant repository of company knowledge, document your processes, and effectively communicate with both employees and customers. By providing answers from a unified source across various communication platforms, you streamline the flow of information. We invite you to experience a live demonstration showcasing what your future knowledge base might resemble, completely free and without any commitment. In the competitive automotive industry, your role as a supplier is indispensable; knowledge is the key to thriving in your innovative and specialized medium-sized enterprise, ensuring you remain at the forefront of product development. In this rapidly evolving landscape, embracing efficient knowledge management is not just a benefit, but a necessity for sustained success.

Gain immediate access to pertinent and current details about your software exactly when you need it. Utilize a comprehensive platform that consolidates all project knowledge from various tools into one intelligent interface. Discover the essential "who," "what," "when," "where," and "why" for every aspect of your software. Easily store your documentation or pose questions using user-friendly cards. Communicate and clarify information with your teammates just like you typically would. With Deckard, there are no obsolete team wiki pages to contend with! Thanks to its complete IDE integration, Deckard provides all the insights required about a specific piece of code. The onboarding experience for new developers has reached unprecedented excellence! This innovative technology is effectively employed within YouTube services, aiding in rapidly and efficiently promoting individual videos or channels through strategic marketing. Among all your software applications, Deckard features a genuinely intelligent search algorithm based on NLP. Notably, notes and chat discussions seamlessly transform into code documentation, reflecting our shared disdain for traditional wikis and their limitations. Embrace a new era of collaboration and efficiency in your development process!

Onyx is a versatile open-source AI platform designed to effortlessly integrate with your organization's documents, applications, and staff, thereby boosting productivity among diverse teams. It allows users to quickly locate answers within all team applications, while AI assistants leverage your company’s proprietary knowledge, readily available within your daily workflow. Developers can create personalized workflows utilizing open-source APIs, enabling the development of AI applications that meet specific requirements. With the ability to connect to more than 40 applications like Asana, Google Drive, Slack, and Zendesk, Onyx guarantees real-time synchronization and document-level access. Furthermore, the platform enables deployment in multiple environments, including fully air-gapped configurations within your Virtual Private Cloud (VPC) or on-premises, thus ensuring data security by preventing sensitive information from leaving your deployment. Additionally, document-level permissions are automatically derived from the linked sources, streamlining access control across the system. This makes Onyx an ideal choice for organizations looking to enhance their AI capabilities while maintaining stringent security standards.

Knowledge bases work best when you are able to focus on creating great self-serve content. HelpDocs is packed with all the tools you will need to spend more time providing personalized support to customers who require it. Our search algorithm has been perfected over years so you don’t have to. Our search is easy to use and allows for typo-free results. The HelpDocs platform's Showcase lets you see what's possible. Online shops can help customers with shipping, and software can power blockchain storage. Your customers will find answers quickly with advanced caching, smart integrations and SEO-focused templates. So will your customer support team. We are constantly pushing the boundaries by using the most recent technology to create templates that are accessible, adaptable, and easy to use. You can touch it all.

OneBar serves as an innovative knowledge management solution, enabling your team to gather and access essential internal information from any location. It provides an effective platform for documenting common queries and their corresponding answers for easy sharing among team members. You can pose questions, invite collaborators, and comment on responses, all within a centralized hub. With features like tagging answers, designating subject matter experts, and setting up expiration notifications, OneBar ensures that your information remains accurate and current. Unlike conventional keyword-based search tools, OneBar comprehensively understands your inquiries. If you have existing answers stored in Google Drive or Confluence, simply share the link, and OneBar will seamlessly integrate a live preview into your document. Accelerate your sales process with OneBar by equipping your team with timely and accurate responses, thereby reducing the time taken to address customer inquiries. This platform empowers every support representative to deliver exceptional service, making them all top performers. By centralizing knowledge and facilitating collaboration, OneBar enhances overall team efficiency and productivity.

OneInsight is designed to seamlessly integrate the wealth of customer data generated by Marketo into any sales setting, effectively fostering authentic marketing and sales collaboration for organizations utilizing Marketo. It presents intricate data through an intuitive user interface, enabling sales teams to swiftly pinpoint the most qualified leads, thus conserving valuable time. The platform aims to maximize Marketo’s capabilities for sales teams, truly enhancing the alignment between marketing and sales departments while ensuring rapid decision-making that aligns with customer needs. In situations where information alone may not secure a sale, OneInsight empowers your sales team to engage directly with customers. By utilizing Marketo's Best Bets feature, OneInsight accurately identifies the individuals who present the greatest opportunities for driving revenue, making it an essential tool for any sales organization. With this innovative approach, OneInsight not only streamlines the sales process but also enhances overall customer engagement strategies.

Envision consolidating all of your frequently asked questions, instructional guides, and company policies into a single, easily accessible resource. This way, your support teams can swiftly provide a link to clarify any intricate queries. Most customers prefer to locate their answers instantly instead of submitting a support ticket and enduring a wait for a response. By empowering them with self-help articles and tutorials, you not only aid their success but also decrease your support expenses. Additionally, maintaining high-quality, relevant content on your website positively influences its visibility in Google search results. Implementing how-to articles and FAQs can enhance your site's ranking, thereby attracting a broader audience of potential customers. In our tech-savvy world, ensuring transparency across various devices is essential for effective communication. wpDocs streamlines the optimization of your documentation for seamless viewing on desktops, laptops, tablets, mobile devices, and beyond, thereby simplifying the process of document collaboration. Ultimately, this tool enhances efficiency and fosters a more informed customer base.

An innovative knowledge hub that redefines the way power users and teams gather, interlink, and enhance shared knowledge. In the current digital landscape, the primary obstacle is the ability to consolidate data from various origins into a single repository and swiftly extract valuable insights. Effortlessly leverage dispersed information with Beloga's capture feature, which quickly amalgamates notes, files, documents, and links from multiple sources into one cohesive platform. Concentrate on your learning while the system takes care of organization, transforming how you manage your information. Experience seamless searches across numerous sources at once, fundamentally changing the way you retrieve information, from your personal data to broader web insights. Tailor your search experience by choosing one or several sources, ensuring that the most pertinent and precise curated information is always accessible to you. Establish a personalized digital sanctuary with a dedicated library designed specifically for your needs. Safely house all your thoughts, ideas, and pieces of knowledge in a single, secure location, allowing for enhanced productivity and creativity. This comprehensive approach not only streamlines your workflow but also fosters a culture of continuous learning and improvement.

Experience a Customer Interaction Management platform powered by symbolic AI designed to enhance self-service capabilities and elevate customer satisfaction and loyalty. It effortlessly interprets user inquiries, even when phrased differently, ensuring comprehensive understanding from the start. With a rapid implementation timeline measured in days instead of months, this high-performance AI solution is ready to use right out of the box. Its patented NLP technology, rooted in Meaning-Text Theory, facilitates highly engaging conversations. Additionally, the platform is compatible with your existing knowledge, content, and products, and boasts native support for more than 30 languages across various channels, including web, mobile, social media, and SMS. The open APIs and SDKs are customizable to fit your specific requirements. Many businesses have found trust and satisfaction in utilizing Inbenta, and you too can harness the power of our AI platform to address standard business scenarios as well as unique challenges. You can easily integrate, import, or manually add content into Inbenta, and our intuitive visual drag-and-drop editor allows you to craft decision trees quickly, transforming them into transactional applications with our flexible webhooks system. Inbenta is designed to adapt and grow with your organization’s evolving needs.

Ensure that your teams are equipped with all necessary information related to training, coaching, and content. Enhance your sales strategy and processes by leveraging improved visibility into every interaction. Focus on fostering human connections to generate value and expand your business. Empower your sales personnel to deliver exceptional experiences during client meetings. Shorten the sales cycle by reaching out to prospects at the most opportune moments. Tailor their development to address individual knowledge gaps and weaknesses. Inspire and engage your teams to achieve peak performance. Accelerate the onboarding process for new sales representatives. Minimize the duration between hiring and making the first sale. Provide your marketing teams with a clear understanding of their contributions. Equip your sales staff with the necessary resources to enhance their skills through relevant content. Facilitate real-time notifications to synchronize your marketing and sales teams effectively, allowing for seamless collaboration. By doing so, you can create a more cohesive working environment that drives success.

Get your teams ready today to achieve greater success tomorrow. Equip all client-facing personnel with the necessary knowledge, skills, and insights to excel in their roles. Scorecards seamlessly monitor your enablement initiatives in conjunction with sales KPIs from your CRM, allowing you to pinpoint skill deficiencies promptly and address them swiftly. Alarmingly, almost two-thirds of enablement programs only yield mediocre results at best. With Bigtincan Readiness, you can navigate a more straightforward route to success by giving each team member the tools they need to excel. Serving over 1,100 clients across diverse sectors, Bigtincan Readiness has a proven track record of enabling teams longer than any competitor. Produce superior content, streamline training and onboarding processes, and master essential messaging. Furthermore, Bigtincan Readiness offers a comprehensive suite of solutions tailored to meet all your enablement needs, ensuring your teams are always prepared for success.

USU Knowledge Management is the most trusted platform for knowledge management in contact centers. We provide relevant, easy-to-understand knowledge to your customer facing agents so they can provide better and more efficient customer service. It is more difficult to deal with the volume of information than it is to actually find it. We can only find the answers we need by contacting customer service. Our goal is to make customer support as easy as a Google search.

Prior to implementing Showell, our sales team struggled with inadequate resources and training to sell successfully. Now, they have all necessary materials consolidated in one location, ensuring they can deliver engaging presentations in every meeting! They can easily find, present, and share appropriate content at crucial moments, effectively influencing all decision-makers. Thanks to Showell, our sellers are consistently well-equipped to connect with customers, whether in person or through virtual platforms. This solution is cherished by countless sales professionals globally. Showell stands out as the ultimate sales enablement tool, conveniently designed for your entire organization. It provides sales personnel with immediate access to the latest marketing and sales resources, enabling them to create a compelling and tailored buying experience. With Showell, you can seamlessly engage and persuade customers with relevant, on-brand content in every scenario, ensuring success throughout the entire purchasing process. This comprehensive approach not only enhances sales effectiveness but also fosters deeper customer relationships.

ProSellus simplifies the process of discovering new customers, allowing users to quickly locate potential clients that align with their specific criteria through relevant data points. You can effortlessly search for clients based on various factors such as their name, area of expertise, medical procedures, medications, and geographical location. Field Sales Representatives require sales tools that are both straightforward and effective, yet conventional CRMs and Sales Enablement Tools often fall short on simplicity and fail to enhance revenue for the always-busy healthcare sales professionals. ProSellus stands out as a unique solution, crafted by leading experts in medical device sales; this mobile sales tool offers your sales representatives unmatched insights into the relationship and revenue prospects within their designated territories, while also incorporating the essential features of a CRM. By utilizing the data embedded in this innovative tool or leveraging existing data, you can empower your sales reps to focus on engaging the right physicians at the most opportune moments, fostering the creation of new business opportunities. Ultimately, ProSellus not only streamlines the customer acquisition process but also amplifies the potential for sales success in a competitive healthcare market.