ServiceNow Integrations

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

TaskCall is a comprehensive platform tailored for automated incident response and management, specifically aimed at IT and DevOps teams. It provides a variety of features including on-call management, AIOps capabilities, automated workflows, real-time call routing, analytics, tools for stakeholder communication, and integration options. This solution is relied upon by various sectors such as retail, healthcare, financial services, and government entities. By utilizing TaskCall, organizations can enhance their ability to identify, react to, and resolve incidents efficiently, thereby reducing downtime and fostering improved collaboration among team members. Moreover, its robust analytics tools empower teams to continuously optimize their incident management processes.

Fork is a SaaS platform designed for threat modeling that enables both security and product teams to conduct ongoing, risk-oriented assessments of applications by utilizing the established PASTA (Process for Attack Simulation and Threat Analysis) framework. This allows teams to swiftly identify the most probable and significant risks in less than two hours while ensuring that security measures are aligned with business objectives. By merging specialized threat libraries with current vulnerability information and threat intelligence, Fork accurately quantifies residual risks and aids in conducting business impact analyses. The platform also implements quality controls throughout the threat modeling process to enhance overall effectiveness. Additionally, Fork features a consolidated security insights dashboard that links threats directly to the attack surface of your application, while incorporating recognized frameworks and taxonomies like MITRE, OWASP, CWE, CVE (with EPSS), CAPEC, ATT&CK, D3FEND, and ASVS, which facilitates focused mitigation strategies and practical outcomes. This comprehensive approach not only enhances security posture but also fosters collaboration between technical and business teams.

IsDown serves as a centralized platform for monitoring vendor statuses and aggregating status pages, bringing together the status of all essential business dependencies into one easy-to-use dashboard. With real-time monitoring of over 6,000 cloud and SaaS services, it delivers tailored outage alerts to a variety of communication tools, including Slack, Microsoft Teams, PagerDuty, Incident.io, Rootly, Datadog, Email, Discord, and WebHooks. Additionally, users benefit from access to historical uptime metrics and incident reports, along with options for customizable status pages that can be either public or private. The platform also extends its monitoring capabilities to encompass third-party vendors, as well as the APIs, endpoints, and SSL certificates used by your own organization, ensuring a comprehensive overview of operational health. This multifaceted approach helps businesses stay informed and prepared in the face of service disruptions.

Organizations running mainframe, IBM i or UNIX applications can use WND Terminal for everyday host access across desktop and browser environments. Its native clients are available for Windows, Mac and Linux; supported sessions include 3270/TN3270E, 5250 and VT, alongside additional documented host profiles. Enterprise customers can deliver IBM and VT sessions in a browser through a gateway they host themselves. Desktop deployment also supports Citrix and Azure Virtual Desktop. For teams replacing an existing emulator, WND can import supported connection profiles, keyboard maps and legacy macros. Users can populate host fields with Fill from Excel, extract multi-page lists with Capture all pages, or use Modern view. Printing, file transfer and centrally managed configuration are included in the deployment workflow. Optional AI features connect to an endpoint chosen by the organization. Compatibility should be checked for the particular terminal model, macros and business tasks being migrated. Desktop subscriptions are US$69 per user annually and Enterprise subscriptions are US$75 per user annually, both with a 100-user commercial minimum. Work teams can evaluate the product with a 30-day trial or a free two-to-four-week proof of value on their systems. A separate Personal Free edition serves individuals on their own unmanaged computers; it does not cover company-managed devices.

GenticFlow serves as a comprehensive IT support and endpoint-management platform tailored for internal IT teams and managed service providers. This versatile solution integrates various functionalities including endpoint monitoring, operating system updates, application inventory management, Microsoft 365 oversight, user assistance, ticketing, investigative tools, and technician resources all within a single workspace. Teams can efficiently handle tasks by starting from a user request, a monitoring alert, or an open ticket, then assess endpoint findings and suggested actions before applying approved remedies or utilizing remote control, terminal, and file transfer capabilities. Technicians are able to confirm results and document their actions along with outcomes in support records. GenticFlow features an integrated ticketing system and offers connections to compatible PSA and service-desk solutions, in addition to tools for identity, security, cloud, and networking. It also provides native applications for iOS and Android to facilitate mobile ticket handling and endpoint management. The platform is cloud-hosted under the Smart option, while the Hero version introduces workflow automation, API and MCP access, along with a self-hosted alternative that requires a minimum of 500 endpoints. With its multifaceted capabilities, GenticFlow addresses the diverse needs of IT teams and enhances their operational efficiency.

BWorlds is a cloud-based service that facilitates the review and monitoring of applications developed using AI app builders and coding assistants. Prior to launching an application, it evaluates various aspects such as security, reliability, data protection, performance, operational costs, and code quality, providing detailed reports and suggesting solutions for supported builders. Once the application is live, BWorlds continues to track metrics like availability, errors, and user session impacts, assisting teams in addressing issues and verifying implemented fixes. Users are able to initiate the process by providing a live app URL and linking a GitHub repository for in-depth code analysis. The platform supports several workflows including Lovable, Bolt, Replit, Base44, v0, Emergent, Builder.io, and Claude Code. This service caters to individual developers, startups, agencies creating client applications, and organizations managing internal software. The free plan offers a comprehensive audit, supports unlimited applications, and provides 1,000 credits monthly, while paid plans include increased credit limits, alert systems, extended monitoring history, and collaborative features for teams. Overall, BWorlds aims to streamline the application development process while ensuring quality and performance post-launch.

Spitfire serves as a comprehensive self-hosted platform designed for load testing and performance monitoring, catering specifically to the needs of DevOps, QA, and SRE teams. It operates seamlessly on customer-managed infrastructure utilizing Docker or Kubernetes, featuring remote runners positioned in various locations that initiate connections without requiring inbound ports. Users can easily create tests using a browser-based editor without any scripting or by importing files from OpenAPI, Postman, HAR, k6, and JMeter. Each test can integrate various protocols and technologies, including HTTP, gRPC, WebSocket, Kafka, MQTT, SQL, and real browser interactions. Tests can function as low-load production monitors, running every 1 to 60 minutes and offering features like drift detection, SLOs, error budgets, and a status page, or as staged distributed load tests to identify performance limitations and critical breaking points. Additionally, insights from OpenTelemetry and alerts from monitoring tools such as Datadog, New Relic, Dynatrace, Zabbix, and Instana can be utilized to analyze performance issues. A/B testing comparisons can also act as gates for CI releases, ensuring quality control. Furthermore, Spitfire includes essential features like a production-write guard, SSO/SCIM integration, comprehensive audit logging, and offline licensing options for installations in air-gapped environments. Notably, a free edition is available that does not come with any expiration date, making it accessible for ongoing use. This makes it an attractive option for teams looking to enhance their performance testing capabilities without financial commitments.

Complass serves as a comprehensive compliance solution tailored for organizations that oversee information security, regulatory obligations, and audit documentation. It includes specialized modules designed for various frameworks, offering guided processes, catalogs of requirements, templates, gap analysis tools, and management capabilities for evidence related to standards and regulations such as NIS2, ISO 27001, IEC 62443, the Cyber Resilience Act, and DORA. Through a single portal, teams can effectively manage IT and OT assets, software bills of materials, risks, vulnerabilities, incidents, supplier relationships, business continuity efforts, privacy operations, and training programs. The platform enhances collaboration by allowing consultants and auditors to access specific roles through its portal and supports integration with popular tools like Microsoft Teams, Slack, Jira, and ServiceNow, in addition to featuring a REST API and webhooks for seamless connectivity. Complass is securely hosted in Germany and is designed to cater to a diverse range of users, including businesses, manufacturers, operators, suppliers, and service providers tasked with upholding compliance protocols. Ultimately, this platform aims to streamline compliance processes and foster a culture of security within organizations.

Cloud Elements is an API integration platform that connects software as a Service (SaaS), digital enterprises and the applications used by their customers or partners. Cloud Elements offers 115+ pre-built integrations that allow users to quickly build client-facing connections to internal solutions through powerful API integration. Cloud Elements offers formula management, resource management and element-builder functionalities. It also provides a repository of integrations that can be grouped by type of service, such as accounting, finance and customer relationship management.

ClusterControl is a multi-cloud hybrid database ops orchestration platform that supports MongoDB and Elasticsearch as well as Redis, TimescaleDB and SQL Server on Linux. It also supports Galera Cluster, PostgreSQL and MySQL in cloud and on-premises environments. It can handle all aspects of the lifecycle, including deployment, failover, backup, and more. It allows organizations to implement the Sovereign DBaaS model with its full suite of databases and ops features. ClusterControl is the ideal solution for organizations who need to run large-scale, open source database operations reliably but don't want to be restricted by traditional DBaaS providers. It allows you to choose your environment, stability of licenses, and gives you DB access.

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Key benefits of Unily - Gives every employee a face with rich employee profiles, integrated with Azure Active Directory - Drives engagement with enterprise social networking across desktop and mobile devices - Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu

Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.

Forms on Fire is a mobile app that allows you to capture and store information on the move. Forms on Fire allows companies to transform the way they do business by replacing paper forms with a mobile app that is easy to use and stores all important documents in one place. The app comes with Microsoft Word and Excel so you can create beautiful reports, drag and drop functionalities, and integrates.

TrueContext, formerly ProntoForms, is used by over 3,500 businesses to enable field teams to capture data, submit it, and analyze it using their smartphones and tablets. The app allows users to dispatch partially-filed form, record the time and location where forms are submitted, capture pictures and sketch, and collect signatures.

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

Meisterplan is a lean project portfolio management software focused on planning resources beyond the short-term. It enables you to reliably deliver on your commitments by guaranteeing optimal resource utilization in line with your priorities. Its features focus on the most value-driving activities in portfolio management: ensuring strategic contribution of all initiatives, resolving resource bottlenecks across projects, and monitoring overall progress. Meisterplan is based on the Lean principles that drive success in dynamic environments, and is grounded in a thorough understanding of how organizations make decisions in reality.

Boomi's iPaaS platform empowers businesses to integrate, automate, and manage their data and workflows across multiple applications and systems. By leveraging AI agents, Boomi automates complex processes, improving speed and reducing errors. With a user-friendly interface and a library of pre-built connectors, the platform simplifies the integration of applications such as Salesforce, SAP, and AWS. Boomi helps organizations unlock their full potential by enabling rapid digital transformation, secure data management, and optimized business operations. Boomi Agentstudio is the solution for managing AI agents at scale, offering businesses a centralized platform to design, monitor, and deploy agents effectively. It includes powerful tools such as Agent Garden for lifecycle management, Agent Control Tower for visibility and governance, and AI-powered workflows that integrate seamlessly with other business systems. By providing easy-to-use tools for AI agent orchestration, Boomi allows organizations to achieve efficient, compliant automation while reducing operational complexities, all within a secure environment.

Software that simplifies IT management for Windows, macOS and Linux devices. Miradore Management Suite is designed to manage diverse IT environments, including desktops, laptops and servers. The Management Suite seamlessly integrates the management processes of different hardware and software platforms into one, unified management system that supports Windows, macOS and Linux. Miradore, when integrated into a customer's process, allows you to create automated workflows that send reports, fix issues, and build immediate value.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

CoreStack, an AI-powered multicloud governance solution, empowers enterprises with the ability to quickly achieve Continuous and Autonomous Cloud Governance at Large Scale. CoreStack allows enterprises to achieve outcomes such as a 40% reduction in cloud costs and a 50% increase in operational efficiency by governing operations and security. CoreStack guarantees 100% compliance with standards like ISO, FedRAMP and NIST. CoreStack has many global customers, including large financial institutions, healthcare, education, telecommunications, technology, and government. CoreStack was named an IDC Innovator for Cloud Management Solutions by IDC and in the Gartner Magic Quadrant for Cloud Management Platforms 2020 by Gartner. CoreStack is a Microsoft Azure Gold & Cosell Partner and an Amazon AWS Advanced Technology Partner.

Design straightforward one-to-one automation workflows or seamlessly synchronize information between two applications. In just a few minutes, you can construct intricate workflows that connect multiple applications. Incorporate features like delays, conditional logic, and data formatting to enhance your processes. The platform also offers robust data encryption during both storage and transmission, alongside data retention policies and comprehensive audit logs. With no coding required, the user-friendly drag-and-drop interface caters specifically to those without technical expertise. Additionally, it operates securely over HTTPS, ensuring that all sensitive information is stored with advanced encryption methods for maximum protection. This accessibility allows users of all backgrounds to create and manage their workflows effortlessly.

Platform9 Private Cloud Director turns existing servers and storage into a fully featured private cloud. It provides a fast and efficient method for organizations to migrate away from VMware, with minimal disruption. Enterprise IT teams get a familiar virtualization management experience and a true drop-in replacement for VMware vSphere features, offering all critical enterprise features out of the box: Virtual Machine (VM) High Availability, live migration (vMotion equivalent), Dynamic Resource Rebalancing (VMware DRS equivalent), VM cloning, snapshots, templates, software-defined networking, and secure multi-tenancy. Unlike other solutions that may require proprietary hyperconverged infrastructure or re-platforming to Kubernetes, Private Cloud Director works with existing environments—including servers from Dell, HPE, Lenovo, and storage systems from NetApp, Tintri, Pure Storage, and more. Private Cloud Director can be deployed as a fully self-managed solution, a SaaS-managed service, or in air-gapped environments, giving IT teams complete control over their operating model. With Platform9’s free vJailbreak tool, enterprises can perform automated migrations of entire VMware vSphere clusters to Private Cloud Director—including complex VM configurations, multiple datastores, and advanced network policies—at a fraction of the time and cost of traditional approaches. Private Cloud Director supports both VMs and container workloads on a single unified platform, enabling a gradual transition to cloud-native architecture without disrupting current operations. Private Cloud Director can be deployed flexibly as a fully self-managed solution, a SaaS-managed service, or in air-gapped environments.

AKIPS delivers the largest-scaling, fully featured, secure on-prem, multi-vendor network-monitoring system for the enterprise market. AKIPS Network Monitor provides unmatched features, scale and visibility of critical, real-time, and historical performance metrics and logs – from the heart of the data centre all the way to the end user. AKIPS allows network engineers to be proactive instead of firefighting, and to detect, analyse and rectify issues before any disruption to the business occurs.

For businesses that depend on reliable Wi-Fi for their operations, 7SIGNAL offers a cloud-based Wireless Network Monitoring (WNM) platform that persistently evaluates the wireless network for performance challenges, thereby enhancing network uptime, device connectivity, and overall network return on investment. In contrast to other service providers who inspect the network from the infrastructure viewpoint, 7SIGNAL focuses on the network's edge, assessing the "air" and recording the user experience directly from client devices. The Sapphire Eye is an advanced Wi-Fi sensor that has been developed and patented by 7SIGNAL. These hardware sensors are installed on the premises and are specifically engineered to remotely assess the quality of wireless network services through cloud-based software. Additionally, Mobile Eye is a Software as a Service (SaaS) solution also created and patented by 7SIGNAL. This application is deployed on the end user’s wireless device, allowing organizations to maintain continuous oversight of the wireless network right from the endpoint, ensuring a comprehensive view of network performance and user experiences. Together, these tools provide organizations with critical insights to improve their Wi-Fi services.

Open iT LicenseAnalyzer™ helps organizations meter, analyze, and optimize software usage across 6,000+ applications, including license-managed, standalone, and SaaS software. It offers three levels of optimization: runtime usage tracking, true active usage analysis, and automated suspension of inactive licenses. LicenseAnalyzer™ also simulates licensing costs and automates license harvesting for efficient software management.

Datameer is your go-to data tool for exploring, preparing, visualizing, and cataloging Snowflake insights. From exploring raw datasets to driving business decisions – an all-in-one tool.

MangoApps is an AI-powered intranet and employee experience platform that serves as a single hub for communication, collaboration, knowledge, and daily work tools. Built for companies with both office-based and frontline teams, it eliminates the inefficiency of juggling multiple disconnected apps by giving every employee one secure place to access what they need—anytime, from any device. The platform blends a modern intranet, mobile-friendly frontline employee app, and intelligent AI Assistants to make it effortless for people to connect, share updates, manage projects, and find critical resources. From corporate announcements and real-time chat to document libraries, learning modules, and workflow automation, MangoApps provides everything in a consistent, easy-to-navigate environment. With powerful integrations to 200+ business systems, organizations can centralize operations while keeping the tools they already rely on. Advanced search and AI capabilities ensure that answers are fast, accurate, and permission-aware. Enterprise-grade security certifications like HITRUST, SOC 2 Type II, and ISO 27001 keep data safe, while a mobile-first design ensures frontline workers stay informed and engaged. Adoption rates regularly exceed 90%, and companies see measurable improvements in productivity, retention, and culture. Whether connecting a few hundred staff or a global workforce of hundreds of thousands, MangoApps helps bridge the digital divide, cut down app sprawl, and give every employee a clear, consistent experience—driving better outcomes for the business and its people.

ClicData is the first cloud-based 100% cloud-based Business Intelligence software and data management software. Our data warehouse makes it easy to combine, transform, and merge data from any source. You can create interactive dashboards that are self-updated and shareable with your manager, team, or customers in multiple ways. Email delivery schedule, export, or dynamic dashboards via LiveLinks. ClicData automates everything, including data connection, data refresh, management, and scheduling routines.

NorthStar allows organizations to easily incorporate threat intelligence and business context to enable a risk-based approach to their vulnerability management program. The Platform automates the collection, normalization, consolidation and correlation of threat intelligence, asset, software, and vulnerability data. Combined with a transparent scoring model, NorthStar automates the tedious and manual process of prioritizing vulnerability remediation.

WipeDrive is a tool that allows individuals, businesses, and government agencies to securely and permanently erase data off hard drives, removable media, mobile devices, and other storage devices. It's a cost-effective and secure way to recycle and retire computer storage. WipeDrive is the global leader in secure data destruction.

Axonius gives IT and security teams the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between them, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks.

BPA Platform iPaaS enables you to effortlessly connect applications, legacy systems, and web services, whether they’re in the cloud or on-premises, and then automate numerous business processes and tasks. An intuitive design and graphical user interface, a wealth of pre-built connectors and business process automation tools, BPA Platform reduces integration development times and brings all your data workflows together in one central location. As your business evolves and grows, you can scale and integrate new systems or applications as and when business requirements change, without extravagant costs. BPA Platform can be installed in the cloud (iPaaS) or on-premises. Compatible with most databases, including AWS and Microsoft Azure, for cloud and hybrid integration projects, it is rapid to install and configure, with the ability to easily scale. Automating business processes not only requires a solid understanding of data but a comprehensive knowledge of source or target applications. Codeless Platforms has accredited partner status with well-known ISVs, such as Access Group, Epicor, Microsoft, Sage, SAP and SYSPRO, along with industry specific applications and systems in a large number of economic regions. Through collaboration with ISVs and leading channel VARs, specialist features have been built into BPA Platform. This provides organisations with the ability to create solutions completely personalised to their internal applications and business operations.

Service assurance is a key goal for digital-first businesses. It has become the lifeblood of their business applications. These applications are becoming more complex due to the advent of 5G, edge, and containerized cloud-native infrastructures. RDAF consolidates disparate data sources and converges on the root cause using dynamic AI/ML pipelines. Then, intelligent automation is used to remediate. Data-driven companies should evaluate, assess, and implement RDAF to speed innovation, reduce time to value, meet SLAs, and provide exceptional customer experiences.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Go beyond asset management. Turn complexity into capability. Our cyber asset analysis platform empowers security teams by providing total visibility into the assets, context and risks that make up their attack surface. With JupiterOne, organizations transform asset visibility from frustration into strength.

Apizee offers a comprehensive remote visual assistance solution aimed at improving customer service and boosting operational effectiveness through live video communication. By enabling businesses to address customer problems in real-time via video calls, the platform facilitates faster and more precise solutions without requiring physical presence. Apizee's offerings are tailored to various sectors, including insurance, retail, healthcare, and field services, allowing organizations to cut down on travel, accelerate diagnostics, and enhance customer satisfaction levels. Furthermore, with its secure and intuitive tools, Apizee integrates effortlessly into telehealth and customer support processes, empowering businesses to maintain strong connections with their clientele. This innovative approach not only streamlines operations but also fosters a more engaging customer experience.

SIGNL4 offers critical alerting, incident response and service dispatching for operating critical infrastructure. It alerts you persistently via app push, SMS text, voice calls, and email including tracking, escalation, on-call duty scheduling and collaboration.

ONEiO is a cloud-based integration service that connects individuals, workflows, and tools, facilitating effortless collaboration while eliminating the complexities typically associated with integrations. It can be utilized as a ready-to-use solution, a self-service option, or a hybrid of both, giving you the flexibility to select what suits you best. Wasting valuable time on transferring tickets and duplicating data across various platforms can hinder the effective use of your resources. Often, the demand for significant integrations, automation projects, and the upkeep of current integrations results in your requirements being overlooked or deprioritized. While there are numerous pathways to achieve your goals, navigating them can be overwhelming without proper guidance. You have the power to establish rules dictating which information is shared between systems, ensuring that you only receive what you truly need. Our rule robot automatically constructs these integrations to align perfectly with your specific use case. Additionally, a diverse range of endpoint types is available to facilitate communication with the APIs of popular ITSM tools for seamless data retrieval and updates. In this way, ONEiO streamlines your operations, allowing you to focus on what matters most.

By 2020, more than 170 organizations from 31 countries and 44 industries will use Prolaborate for architecture information sharing. Enterprise Architect is the tool of choice for architects and models around the world for over a decade. It has more than 1 million registered users. Prolaborate, on the other hand, is quickly becoming the essential tool for Sparx users. Prolaborate's goal is to help business stakeholders make better decisions faster by providing the right information at the right time. Sparx Systems Prolaborate lets You 1. Share information about your EA models and simplify them with stakeholders. 2. You can publish them in knowledge management software like Confluence or SharePoint. 3. Discussions and reviews can be used to collaborate with users from the business world and those who are not EA users. 4. Integrate with Jira Azure DevOps. 5. Visualize model data through dynamic charts and visualizations.

Split's Feature Data Platform™ allows you to move quickly without breaking anything. Set up feature flags, and deploy them safely to production. You can control who sees what features and when. Connect each flag to contextual data so you can know if the features you are deploying are improving or making things worse. You can then act without hesitation. You can easily conduct feature experiments such as A/B testing without slowing down. Split is a feature-management platform that goes the extra mile with experts to support, online courses that help you learn while you go, and an developer-oriented culture which puts our customers in the center. Split can help you to improve your productivity, reduce your MTTR or ignite your development team without burning it out. Switch to a free account, schedule a demonstration to learn more or contact us with any questions.

Dialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences.

Omnium Lite is a comprehensive DevSecOps test environment management solution built to simplify how organizations manage IT environments. It automates environment booking, scheduling, provisioning, and monitoring across physical servers, virtual machines, containers, and cloud platforms. By eliminating spreadsheets and manual coordination, Omnium Lite improves accuracy and efficiency. The platform integrates with leading DevOps, CI/CD, and service management tools through a robust API framework. Real-time monitoring tracks environment health, changes, and potential security breaches proactively. Omnium Lite generates automated handover reports, audit logs, and usage insights for governance and compliance. It supports cloud providers like AWS and Microsoft Azure as well as container technologies such as Docker and Kubernetes. With centralized dashboards and calendars, teams gain full visibility into environment availability and usage. Omnium Lite enables faster, more secure continuous delivery.

Using nation-state-grade technology, uncover all security holes in your organization. CyCognito's Global Bot Network uses an attacker-like reconnaissance technique to scan, discover, and fingerprint billions digital assets around the globe. No configuration or input required. Discover the unknown. The Discovery Engine uses graph data modelling to map your entire attack surface. The Discovery Engine gives you a clear view on every asset an attacker could reach, their relationship to your business, and what they are. The CyCognito risk-detection algorithms allow the attack simulator to identify risks per asset and find potential attack vectors. It does not affect business operations and doesn't require configuration or whitelisting. CyCognito scores each threat based on its attractiveness to attackers, and the impact on the business. This dramatically reduces the number of attack vectors organizations may be exposed to to just a few.

Thundra helps application teams to develop, debug, test, and monitor modern microservices on the cloud. By offering everything from automated instrumentation to cloud app debugging and test optimization in a single platform, Thundra eliminates the need for multiple tools for pre-production & production environments. Thundra offers 2 products: Thundra Foresight, to help you monitor & troubleshoot your CI workflows & tests. The second product is Thundra APM, which is an application performance monitoring for serverless and containers.

For companies that depend on a modern, multi-cloud infrastructure to power their SaaS customer experience, Yotascale enables dynamic cloud cost management with unmatched insights, accuracy, and time to value to help reduce their cloud spend by up to 50%. Unlike first-generation solutions that are hard to use and even harder to configure, and don’t give real-time, proactive insights, Yotascale delivers real value in the first few days, and every day thereafter, because we make it easy for the right people to take the right course of action at the right time to get cloud costs under control. At Yotascale, we make it easy for teams to take ownership of cloud costs with: 95% accurate, granular cost attribution that matches the way you do business; all-in-one support for multi-cloud and containers (including Kubernetes, ECS, AKS and more); and highly actionable scenario-based recommendations at the application, service and workload level that make optimizing cloud costs simple, efficient, and predictable.

Vulcan Cyber is changing the way businesses reduce cyber risks through vulnerability remediation orchestration. We help IT security teams to go beyond remedial vulnerability management and help them drive vulnerability mitigation outcomes. Vulcan combines vulnerability and asset data with threat intelligence and customizable risk parameters, to provide risk-based vulnerability prioritization insight. We don't stop there. Vulcan remediation intelligence identifies the vulnerabilities that are important to your business and attaches the necessary fixes and remedies to mitigate them. Vulcan then orchestrates and measures the rest. This includes inputs into DevSecOps and patch management, configuration management and cloud security tools, teams, and functions. Vulcan Cyber has the unique ability to manage the entire vulnerability remediation process, from scan to fix.

Amazon's Alexa Smart Properties enables properties in various sectors to enhance their services with Alexa-powered voice experiences. Designed for large-scale deployment, the platform offers specialized features for senior living, hospitality, and healthcare, allowing users to control their environment with ease. By simplifying management and providing powerful analytics, Alexa Smart Properties helps streamline operations, boost efficiency, and elevate user experiences. It provides secure and customizable integrations that help properties stay innovative while delivering exceptional service to guests and residents.

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

End to End SaaS Test Management Tool to Ensure Quality Business Processes in Your ERP Panaya Change Intelligence is a SaaS platform for test management that enables business process validation. It reduces test cycles by up 50% and ensures zero defects after go-live. Get real-time visibility into all test cycles, large-scale testing projects, and UAT campaigns. Standardize testing processes by having IT and business users adopt the same testing method. Automated migration of existing test scenarios (MS Excel, Word ...)) in 48 hours for a quick onboarding.