ServiceNow Integrations

Bryj delivers incredible mobile app experiences faster, on budget, and with fewer resources through its end-to-end, AI-powered SaaS platform. From idea to ongoing success, customers benefit from the Bryj single source solution of its platform and expert team included with one subscription for any app store worldwide. Bry powers and grows apps that seamlessly connect enterprise systems, provide intelligent analytics and Al, advanced UX marketing tools, app configurator studio, and a world-class customer experience. Trusted by leading technology partners like Salesforce and Microsoft, Bryj has experienced trillions of user engagements, powered billions of app sessions, and championed hundreds of apps.

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

Scoop is the best thing that has happened to data since spreadsheets. Instantly unlock all your business data. Scoop allows you to combine and analyze data anywhere for better decisions. You can forget about all the resources and tools you need to get answers from your data. Scoop lets you do everything from data collection, spreadsheet analysis and visual data stories in one platform. Data from your business applications can be automatically collected and blended together. Scoop allows any application to push data, without requiring pre-built connectors and custom APIs. Create master datasets for analytics, visualizations and more, using your spreadsheets. Scoop automatically updates your data. From scooping up data from applications to prepping data in spreadsheets, to analyzing and presenting visual data stories. No data team or technical setup is required. Blend data from multiple sources to create beautiful data stories using live, shareable data.

Cloud Elements is an API integration platform that connects software as a Service (SaaS), digital enterprises and the applications used by their customers or partners. Cloud Elements offers 115+ pre-built integrations that allow users to quickly build client-facing connections to internal solutions through powerful API integration. Cloud Elements offers formula management, resource management and element-builder functionalities. It also provides a repository of integrations that can be grouped by type of service, such as accounting, finance and customer relationship management.

ClusterControl is a multi-cloud hybrid database ops orchestration platform that supports MongoDB and Elasticsearch as well as Redis, TimescaleDB and SQL Server on Linux. It also supports Galera Cluster, PostgreSQL and MySQL in cloud and on-premises environments. It can handle all aspects of the lifecycle, including deployment, failover, backup, and more. It allows organizations to implement the Sovereign DBaaS model with its full suite of databases and ops features. ClusterControl is the ideal solution for organizations who need to run large-scale, open source database operations reliably but don't want to be restricted by traditional DBaaS providers. It allows you to choose your environment, stability of licenses, and gives you DB access.

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Key benefits of Unily - Gives every employee a face with rich employee profiles, integrated with Azure Active Directory - Drives engagement with enterprise social networking across desktop and mobile devices - Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu

Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.

A business phone system that works as it should. Your business phone system should not be a barrier to work. You can now empower remote workers with one place for business conversations regardless of where they are located. Your business phone system can now go wherever you go with mobile apps that feel like you're working from HQ. With native Ai insights, you can understand why and what was said to your business by looking at the caller information. A web portal allows you to add users, swap numbers, or create ring groups. It also allows you to make changes in real time. You can keep your numbers tied to your business, even if you switch voice providers, local, toll-free or international. Native integrations for G Suite and Zendesk give context to your conversations. Do you need to send a quick message to a prospect? You can choose from MMS, SMS, or group chat. Voice Intelligence allows you to focus on your conversation and not take notes.

Dell Boomi AtomSphere offers a seamless solution for integrating all of your business applications. As a single-instance, multi-tenant integration platform as a service (iPaaS), it empowers enterprises and their teams with a comprehensive set of features that enhance the speed of integrations while streamlining management processes. Boomi AtomSphere's user-friendly visual design interface, combined with its robust performance, guarantees scalability and high availability, catering to all your application integration requirements effectively. Additionally, its capabilities enable businesses to adapt quickly to changing needs, further solidifying its position as a leader in the integration space.

Software that simplifies IT management for Windows, macOS and Linux devices. Miradore Management Suite is designed to manage diverse IT environments, including desktops, laptops and servers. The Management Suite seamlessly integrates the management processes of different hardware and software platforms into one, unified management system that supports Windows, macOS and Linux. Miradore, when integrated into a customer's process, allows you to create automated workflows that send reports, fix issues, and build immediate value.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.

CoreStack, an AI-powered multicloud governance solution, empowers enterprises with the ability to quickly achieve Continuous and Autonomous Cloud Governance at Large Scale. CoreStack allows enterprises to achieve outcomes such as a 40% reduction in cloud costs and a 50% increase in operational efficiency by governing operations and security. CoreStack guarantees 100% compliance with standards like ISO, FedRAMP and NIST. CoreStack has many global customers, including large financial institutions, healthcare, education, telecommunications, technology, and government. CoreStack was named an IDC Innovator for Cloud Management Solutions by IDC and in the Gartner Magic Quadrant for Cloud Management Platforms 2020 by Gartner. CoreStack is a Microsoft Azure Gold & Cosell Partner and an Amazon AWS Advanced Technology Partner.

Design straightforward one-to-one automation workflows or seamlessly synchronize information between two applications. In just a few minutes, you can construct intricate workflows that connect multiple applications. Incorporate features like delays, conditional logic, and data formatting to enhance your processes. The platform also offers robust data encryption during both storage and transmission, alongside data retention policies and comprehensive audit logs. With no coding required, the user-friendly drag-and-drop interface caters specifically to those without technical expertise. Additionally, it operates securely over HTTPS, ensuring that all sensitive information is stored with advanced encryption methods for maximum protection. This accessibility allows users of all backgrounds to create and manage their workflows effortlessly.

The iorad Tutorial Builder empowers users globally to craft remarkably effective tutorials and distribute them with incredible speed. To get started, simply launch the web or desktop application, perform your usual online tasks, and watch as it seamlessly generates a tailored learning experience ready for sharing in mere minutes. While visualizing a process online can often be a time-consuming endeavor, the Tutorial Builder streamlines this by monitoring your on-screen actions and methods. Once you've completed your task, it offers an array of delightful customization options to refine your tutorial. We appreciate a good scavenger hunt, but not when it involves searching for content. No one enjoys wasting precious time sifting through files or enduring lengthy uploads, which is precisely why the Tutorial Builder operates in the cloud. It allows users to share their content effortlessly from anywhere, making the process as quick as a snap. With this innovative tool, creating and sharing tutorials has never been more efficient or user-friendly.

AKIPS delivers the largest-scaling, fully featured, secure on-prem, multi-vendor network-monitoring system for the enterprise market. AKIPS Network Monitor provides unmatched features, scale and visibility of critical, real-time, and historical performance metrics and logs – from the heart of the data centre all the way to the end user. AKIPS allows network engineers to be proactive instead of firefighting, and to detect, analyse and rectify issues before any disruption to the business occurs.

For businesses that depend on reliable Wi-Fi for their operations, 7SIGNAL offers a cloud-based Wireless Network Monitoring (WNM) platform that persistently evaluates the wireless network for performance challenges, thereby enhancing network uptime, device connectivity, and overall network return on investment. In contrast to other service providers who inspect the network from the infrastructure viewpoint, 7SIGNAL focuses on the network's edge, assessing the "air" and recording the user experience directly from client devices. The Sapphire Eye is an advanced Wi-Fi sensor that has been developed and patented by 7SIGNAL. These hardware sensors are installed on the premises and are specifically engineered to remotely assess the quality of wireless network services through cloud-based software. Additionally, Mobile Eye is a Software as a Service (SaaS) solution also created and patented by 7SIGNAL. This application is deployed on the end user’s wireless device, allowing organizations to maintain continuous oversight of the wireless network right from the endpoint, ensuring a comprehensive view of network performance and user experiences. Together, these tools provide organizations with critical insights to improve their Wi-Fi services.

Datameer is your go-to data tool for exploring, preparing, visualizing, and cataloging Snowflake insights. From exploring raw datasets to driving business decisions – an all-in-one tool.

ClicData is the first cloud-based 100% cloud-based Business Intelligence software and data management software. Our data warehouse makes it easy to combine, transform, and merge data from any source. You can create interactive dashboards that are self-updated and shareable with your manager, team, or customers in multiple ways. Email delivery schedule, export, or dynamic dashboards via LiveLinks. ClicData automates everything, including data connection, data refresh, management, and scheduling routines.

NorthStar allows organizations to easily incorporate threat intelligence and business context to enable a risk-based approach to their vulnerability management program. The Platform automates the collection, normalization, consolidation and correlation of threat intelligence, asset, software, and vulnerability data. Combined with a transparent scoring model, NorthStar automates the tedious and manual process of prioritizing vulnerability remediation.

WipeDrive is a tool that allows individuals, businesses, and government agencies to securely and permanently erase data off hard drives, removable media, mobile devices, and other storage devices. It's a cost-effective and secure way to recycle and retire computer storage. WipeDrive is the global leader in secure data destruction.

Axonius gives IT and security teams the confidence to control complexity by providing a system of record for all digital infrastructure. With a comprehensive understanding of all assets including devices, identities, software, SaaS applications, vulnerabilities, security controls, and the context between them, customers are able to mitigate threats, navigate risk, decrease incident response time, automate action, and inform business-level strategy — all while eliminating manual, repetitive tasks.

BPA Platform iPaaS enables you to effortlessly connect applications, legacy systems, and web services, whether they’re in the cloud or on-premises, and then automate numerous business processes and tasks. An intuitive design and graphical user interface, a wealth of pre-built connectors and business process automation tools, BPA Platform reduces integration development times and brings all your data workflows together in one central location. As your business evolves and grows, you can scale and integrate new systems or applications as and when business requirements change, without extravagant costs. BPA Platform can be installed in the cloud (iPaaS) or on-premises. Compatible with most databases, including AWS and Microsoft Azure, for cloud and hybrid integration projects, it is rapid to install and configure, with the ability to easily scale. Automating business processes not only requires a solid understanding of data but a comprehensive knowledge of source or target applications. Codeless Platforms has accredited partner status with well-known ISVs, such as Access Group, Epicor, Microsoft, Sage, SAP and SYSPRO, along with industry specific applications and systems in a large number of economic regions. Through collaboration with ISVs and leading channel VARs, specialist features have been built into BPA Platform. This provides organisations with the ability to create solutions completely personalised to their internal applications and business operations.

Service assurance is a key goal for digital-first businesses. It has become the lifeblood of their business applications. These applications are becoming more complex due to the advent of 5G, edge, and containerized cloud-native infrastructures. RDAF consolidates disparate data sources and converges on the root cause using dynamic AI/ML pipelines. Then, intelligent automation is used to remediate. Data-driven companies should evaluate, assess, and implement RDAF to speed innovation, reduce time to value, meet SLAs, and provide exceptional customer experiences.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Go beyond asset management. Turn complexity into capability. Our cyber asset analysis platform empowers security teams by providing total visibility into the assets, context and risks that make up their attack surface. With JupiterOne, organizations transform asset visibility from frustration into strength.

Apizee offers a comprehensive remote visual assistance solution aimed at improving customer service and boosting operational effectiveness through live video communication. By enabling businesses to address customer problems in real-time via video calls, the platform facilitates faster and more precise solutions without requiring physical presence. Apizee's offerings are tailored to various sectors, including insurance, retail, healthcare, and field services, allowing organizations to cut down on travel, accelerate diagnostics, and enhance customer satisfaction levels. Furthermore, with its secure and intuitive tools, Apizee integrates effortlessly into telehealth and customer support processes, empowering businesses to maintain strong connections with their clientele. This innovative approach not only streamlines operations but also fosters a more engaging customer experience.

ONEiO is a cloud-based integration service that connects individuals, workflows, and tools, facilitating effortless collaboration while eliminating the complexities typically associated with integrations. It can be utilized as a ready-to-use solution, a self-service option, or a hybrid of both, giving you the flexibility to select what suits you best. Wasting valuable time on transferring tickets and duplicating data across various platforms can hinder the effective use of your resources. Often, the demand for significant integrations, automation projects, and the upkeep of current integrations results in your requirements being overlooked or deprioritized. While there are numerous pathways to achieve your goals, navigating them can be overwhelming without proper guidance. You have the power to establish rules dictating which information is shared between systems, ensuring that you only receive what you truly need. Our rule robot automatically constructs these integrations to align perfectly with your specific use case. Additionally, a diverse range of endpoint types is available to facilitate communication with the APIs of popular ITSM tools for seamless data retrieval and updates. In this way, ONEiO streamlines your operations, allowing you to focus on what matters most.

By 2020, more than 170 organizations from 31 countries and 44 industries will use Prolaborate for architecture information sharing. Enterprise Architect is the tool of choice for architects and models around the world for over a decade. It has more than 1 million registered users. Prolaborate, on the other hand, is quickly becoming the essential tool for Sparx users. Prolaborate's goal is to help business stakeholders make better decisions faster by providing the right information at the right time. Sparx Systems Prolaborate lets You 1. Share information about your EA models and simplify them with stakeholders. 2. You can publish them in knowledge management software like Confluence or SharePoint. 3. Discussions and reviews can be used to collaborate with users from the business world and those who are not EA users. 4. Integrate with Jira Azure DevOps. 5. Visualize model data through dynamic charts and visualizations.

Split's Feature Data Platform™ allows you to move quickly without breaking anything. Set up feature flags, and deploy them safely to production. You can control who sees what features and when. Connect each flag to contextual data so you can know if the features you are deploying are improving or making things worse. You can then act without hesitation. You can easily conduct feature experiments such as A/B testing without slowing down. Split is a feature-management platform that goes the extra mile with experts to support, online courses that help you learn while you go, and an developer-oriented culture which puts our customers in the center. Split can help you to improve your productivity, reduce your MTTR or ignite your development team without burning it out. Switch to a free account, schedule a demonstration to learn more or contact us with any questions.

Omnium Lite is an advanced automation toolset specifically designed for managing DevOps and test environments, enabling users to capture, organize, determine scheduling patterns, and generate reports on all non-production and testing IT environments. This tool effectively addresses the challenges of booking, scheduling, requesting, and managing various environments such as testing, development, and load/performance setups, eliminating the reliance on unwieldy spreadsheets and inadequate tools. With Omnium Lite, all deployment and build version information is seamlessly updated across test, development, and pre-production environments through either the tool itself or its API to deployment tools. Additionally, when an environment is assigned, Test Environment Hand Over Reports are automatically created, and users can submit requests for environments within mere seconds, streamlining the entire process significantly. Moreover, Omnium Lite enhances collaboration among teams by providing a centralized platform for environment management, ensuring that everyone has access to the latest information.

Using nation-state-grade technology, uncover all security holes in your organization. CyCognito's Global Bot Network uses an attacker-like reconnaissance technique to scan, discover, and fingerprint billions digital assets around the globe. No configuration or input required. Discover the unknown. The Discovery Engine uses graph data modelling to map your entire attack surface. The Discovery Engine gives you a clear view on every asset an attacker could reach, their relationship to your business, and what they are. The CyCognito risk-detection algorithms allow the attack simulator to identify risks per asset and find potential attack vectors. It does not affect business operations and doesn't require configuration or whitelisting. CyCognito scores each threat based on its attractiveness to attackers, and the impact on the business. This dramatically reduces the number of attack vectors organizations may be exposed to to just a few.

Thundra helps application teams to develop, debug, test, and monitor modern microservices on the cloud. By offering everything from automated instrumentation to cloud app debugging and test optimization in a single platform, Thundra eliminates the need for multiple tools for pre-production & production environments. Thundra offers 2 products: Thundra Foresight, to help you monitor & troubleshoot your CI workflows & tests. The second product is Thundra APM, which is an application performance monitoring for serverless and containers.

For companies that depend on a modern, multi-cloud infrastructure to power their SaaS customer experience, Yotascale enables dynamic cloud cost management with unmatched insights, accuracy, and time to value to help reduce their cloud spend by up to 50%. Unlike first-generation solutions that are hard to use and even harder to configure, and don’t give real-time, proactive insights, Yotascale delivers real value in the first few days, and every day thereafter, because we make it easy for the right people to take the right course of action at the right time to get cloud costs under control. At Yotascale, we make it easy for teams to take ownership of cloud costs with: 95% accurate, granular cost attribution that matches the way you do business; all-in-one support for multi-cloud and containers (including Kubernetes, ECS, AKS and more); and highly actionable scenario-based recommendations at the application, service and workload level that make optimizing cloud costs simple, efficient, and predictable.

Vulcan Cyber is changing the way businesses reduce cyber risks through vulnerability remediation orchestration. We help IT security teams to go beyond remedial vulnerability management and help them drive vulnerability mitigation outcomes. Vulcan combines vulnerability and asset data with threat intelligence and customizable risk parameters, to provide risk-based vulnerability prioritization insight. We don't stop there. Vulcan remediation intelligence identifies the vulnerabilities that are important to your business and attaches the necessary fixes and remedies to mitigate them. Vulcan then orchestrates and measures the rest. This includes inputs into DevSecOps and patch management, configuration management and cloud security tools, teams, and functions. Vulcan Cyber has the unique ability to manage the entire vulnerability remediation process, from scan to fix.

Amazon's Alexa Smart Properties enables properties in various sectors to enhance their services with Alexa-powered voice experiences. Designed for large-scale deployment, the platform offers specialized features for senior living, hospitality, and healthcare, allowing users to control their environment with ease. By simplifying management and providing powerful analytics, Alexa Smart Properties helps streamline operations, boost efficiency, and elevate user experiences. It provides secure and customizable integrations that help properties stay innovative while delivering exceptional service to guests and residents.

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

End to End SaaS Test Management Tool to Ensure Quality Business Processes in Your ERP Panaya Change Intelligence is a SaaS platform for test management that enables business process validation. It reduces test cycles by up 50% and ensures zero defects after go-live. Get real-time visibility into all test cycles, large-scale testing projects, and UAT campaigns. Standardize testing processes by having IT and business users adopt the same testing method. Automated migration of existing test scenarios (MS Excel, Word ...)) in 48 hours for a quick onboarding.

ilert serves as a comprehensive solution for IT alerting, on-call management, and incident communication, enabling DevOps teams to address incidents more swiftly. The platform offers smooth integration with various monitoring tools, enhancing their capabilities through dependable alert notifications, efficient on-call scheduling, automatic escalation procedures, and dedicated status pages. Developed in Germany, ilert is exclusively hosted by cloud service providers that maintain data centers within Europe. Additionally, it adheres to GDPR regulations and holds ISO 27001 certification, ensuring a high standard of data protection and security. This commitment to compliance reinforces ilert's dedication to providing a trustworthy service for its users.

Our SaaS solution offers a single dashboard that provides real-time, action-oriented insights in compliance, security, cost management, and more. It's easy to deploy, intuitively use, and as flexible the cloud itself. Our software allows you to seamlessly integrate cloud operations into your existing processes and with your existing staff. OpsCompass automatically scans your cloud environment and generates a "Company Compliance Score". This score is calculated based on the compliance status of resources according to the frameworks they are related to. OpsCompass provides real-time insight to your team, giving them the tools they need to keep multi-cloud environments more secure, compliant, and affordable. OpsCompass monitors all events in your cloud environment. It also tracks any changes that occur over time.

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

Backup Radar is a leader in backup monitoring, compliance, and reporting. Their end-to-end automation software is a revolutionary tool that can reduce data loss and improve process efficiency. It also allows for greater visibility across all backup platforms. Real-time backups can be spotted and corrected. Integrate with your favorite MSP platforms, including RMM, PSA, and other productivity tools. Intelligent automation allows you to streamline your workflows and policies. Features - Uncover hung backup job with no-results view Monitor your backups using customizable dashboards and views in Backup Radar portal - Allows you to group, auto-append, and auto-close tickets. This ensures that you are only notified with actionable information Compliance reports for clients that are regulated - Monthly and weekly reporting to track trends in backup errors

Enable secure remote access for privileged sessions by centralizing, safeguarding, and overseeing remote connections that grant privileged access to essential business systems. This tailored privileged session management solution is designed specifically for enterprises. To maintain productivity, it is crucial for businesses to allow authorized personnel to access vital systems from any location and at any hour. However, providing such access to remote privileged users introduces significant security and privacy risks, and traditional solutions, like VPNs, often fall short due to their lack of flexibility. What contemporary enterprises require is a robust solution that facilitates direct access to every element of their infrastructure, whether in public or private clouds, while implementing detailed access controls, monitoring and recording all activities, along with offering real-time oversight of each privileged session. With ManageEngine Access Manager Plus, organizations can efficiently manage and secure their privileged session access through an intuitive web-based platform. This not only enhances security but also streamlines operational workflows, ensuring that businesses can operate smoothly while maintaining stringent access controls.

AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.

ZIF transforms IT Operations by shifting the focus from a reactive to a proactive approach, facilitating seamless IT processes. It features a unified command interface that consolidates data from various monitoring tools and devices, supported by over 100 plugins. This setup delivers actionable insights on events, helping to minimize infrastructure noise by correlating events and reducing false alarms. Additionally, it aids in swiftly identifying root causes by utilizing infrastructure and application heat maps for quicker issue detection. With the aid of predictive analytics, potential problems are forecasted before they can cause significant disruptions, employing both supervised and unsupervised machine learning techniques. The system also logs incidents in the IT Service Management (ITSM) tool while ensuring that the appropriate personnel are notified through the Virtual Supervisor. Furthermore, it automates repetitive tasks and complex workflows, enhancing overall efficiency. The benefits include comprehensive visibility across the enterprise, improved operational efficiency through noise reduction, and the ability to proactively identify risks based on patterns without relying on a Configuration Management Database (CMDB). Consequently, organizations can achieve faster Mean-Time-To-Repair (MTTR) and maintain a more resilient IT infrastructure overall.

IriusRisk is an open Threat Modeling platform that can be used by any development and operations team – even those without prior security training. Whether your organization follows a framework or not, we can work with all the threat modeling methodologies, such as STRIDE, TRIKE, OCTAVE and PASTA. We support organisations in financial services, insurance, industrial automation, healthcare, private sector and more. IriusRisk is the industry's leading threat modeling and secure design solution in Application Security. With enterprise clients including Fortune 500 banks, payments, and technology providers, it empowers security and development teams to ensure applications have security built-in from the start - using its powerful threat modeling platform. Whether teams are implementing threat modeling from scratch, or scaling-up their existing operations, the IriusRisk approach results in improved speed-to-market, collaboration across security and development teams, and the avoidance of costly security flaws.

ThreadFix 3.0 offers an all-encompassing perspective on the risks associated with applications and their underlying infrastructure. Say goodbye to traditional spreadsheets and PDFs for good. Designed for everyone from Application Security Managers to CISOs, ThreadFix enhances team efficiency and delivers robust reporting capabilities for senior management. Discover the significant advantages of ThreadFix, recognized as the leading platform for managing application vulnerabilities. It enables the automatic consolidation, de-duplication, and correlation of vulnerabilities found in applications with the infrastructure assets that support them, utilizing data from both commercial and open-source scanning tools. Understanding the existing vulnerabilities is just the beginning; ThreadFix allows you to swiftly identify trends in vulnerabilities and make informed remediation choices based on a centralized data view. Once vulnerabilities are identified, addressing them promptly can be challenging, but with ThreadFix, you gain the tools necessary to streamline this critical process effectively. By leveraging its comprehensive features, organizations can enhance their overall security posture and respond proactively to emerging threats.

Continuous asset discovery, vulnerability management, threat detection, and continuous asset discovery for your Internet of Things and operational technology devices (OT). Ensure IoT/OT innovation by accelerating IoT/OT innovation through comprehensive security across all IoT/OT devices. Microsoft Defender for IoT is an agentless, network-layer security solution that can be quickly deployed by end-user organizations. It works with diverse industrial equipment and integrates with Microsoft Sentinel and other SOC tools. You can deploy on-premises and in Azure-connected environments. Microsoft Defender for IoT is a lightweight agent that embeds device-layer security in new IoT/OT initiatives. Passive, agentless network monitoring allows you to get a complete inventory and analysis of all your IoT/OT assets. This is done without any impact on the IoT/OT networks. Analyze a variety of industrial protocols to identify the device details, including manufacturer, type, firmware level, IP or Media Access Control address.

Do not sacrifice security for the sake of convenience; instead, opt to have both. Enhance your team’s capabilities effortlessly by automating identity management across your web, mobile, and legacy applications. Elevate efficiency through the integration of everyday applications with our identity management platform, fostering seamless collaboration among employees, contractors, and customers alike. Utilize pre-built integrations, Single Sign-On, and easy one-click user provisioning, allowing your team to log in to any application without passwords, all while employing multi-factor authentication for an added layer of security. Your workforce deserves straightforward access to all applications—be they cloud-based, custom-designed, or integrated within on-premise environments. It is vital that high standards in identity management are not reserved solely for Fortune 500 companies; you can achieve top-tier security and accessibility features that safeguard your business, enhance your operational efficiency, and conserve precious time. When an employee attempts to access a cloud application, their login is ensured to comply with our established access policies, promoting a secure digital environment for all users. Security and convenience can coexist, creating a robust framework for your organization’s identity management needs.

Smart-office software that allows room and flexible-office management (SaaS/OnPrem/hybrid). Book a room or a desk in your building 24/7, and arrange your audio and video-conferences. Book available rooms, desks, parking space, any resource, through existing messaging software (Exchange/O365/Google/Lotus), smartphone (Android, iOS), or RoomPad & GroomPad, or via Instant Booking Portal or via our Outlook plugin. Management of visitors, hospitality and issue reporting. Digital signage Available in 13 languages and in 45 countries Compatible with many IoT sensors and videoconferencing systems.