What Integrates with ServiceNow?
Find out what ServiceNow integrations exist in 2026. Learn what software and services currently integrate with ServiceNow, and sort them by reviews, cost, features, and more. Below is a list of products that ServiceNow currently integrates with:
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ET Ducky
ET Ducky
$39/month (free tier available ET Ducky serves as a comprehensive diagnostics platform and remote monitoring management (RMM) solution tailored for both Windows and Linux endpoints. It captures kernel-level events—utilizing ETW on Windows and eBPF on Linux—and processes them on the agent, ensuring that personally identifiable information (PII) is filtered out while leveraging AI to articulate the root causes of alerts in straightforward terms. Surrounding this foundational capability are essential RMM tools that enable teams to respond effectively, including a browser-based remote desktop, threshold alerts that come with pre-explained root causes, behavioral security measures like ransomware detection and host isolation, approved-script execution, insightful reporting, multi-agent queries, and fleet management functionalities. Notably, raw event data remains on the machine, with only the curated evidence and AI-generated conclusions transmitted to the cloud. Designed specifically for IT teams and managed service providers (MSPs), it aims to significantly reduce the time taken to resolve tickets that other solutions might only address superficially, integrating RMM, application performance monitoring (APM), and behavioral detection into a single streamlined product. Users can take advantage of a free tier by bringing their own AI key, while paid plans start at $39 per month, making it an accessible option for various organizations. Each feature is crafted to enhance operational efficiency and drive effective incident management. -
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Tempo Power BI Connector for ServiceNow
Tempo Software
$10/month/ user The Power BI Connector for ServiceNow offers a no-code solution that seamlessly transfers data from ServiceNow into Microsoft Power BI for enhanced reporting and analytics capabilities. Users can effortlessly import incidents, requests, and various ServiceNow tables into Power BI, utilizing pre-designed dashboard templates for quick setup. This tool allows for precise data selection, enables scheduled automatic refreshes to ensure reports are always up-to-date, and integrates ServiceNow data with other enterprise sources in the same BI environment. Available through the ServiceNow Store, it simplifies the process by eliminating the need for coding or middleware while adhering to ServiceNow's established roles and permissions. Additionally, the Power BI Connector is part of Tempo's suite of BI connectors within its Strategic Portfolio Management (SPM) offerings, which also includes integrations for platforms like Jira and monday.com, highlighting its versatile utility across multiple project management tools. -
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EmployWise
Global Groupware Solutions
EmployWise serves as a robust Learning Management System (LMS) solution that allows users to efficiently manage their personal information while also accessing relevant team data whenever necessary. This platform boasts a weekly feature rollout program, keeping users engaged with fresh functionalities. Additionally, EmployWise provides the option to request training modules aimed at enhancing the skills of team members. Employees will appreciate the user-friendly nature of EmployWise, as it empowers them to oversee their own profiles and retrieve team information on demand, eliminating the hassle of managing paperwork and manual data entry. With EmployWise, you always have access to the most up-to-date information at your fingertips. Hosted on the IBM Cloud, this system offers the flexibility for your workforce to operate from any location at any time. You can utilize the services as needed and only incur costs for what you actually use, making it a cost-effective solution for your organization. The simplicity and efficiency of EmployWise can significantly boost productivity across your teams. -
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RingCentral RingCX
RingCentral
RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes. -
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HR Acuity
HR Acuity
Contact UsHR Acuity is the only platform that's specifically designed for employee relations and investigation management. Our HR case management solution allows organizations to create a better workplace and perform thorough and comprehensive fact-finding into employee conduct allegations, while minimizing legal and financial risk. The platform allows for consistent documentation, search, reporting, and post-hire as well as exit interviews. -
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Certero for Enterprise SAM
Certero
Certero for Enterprise Software Asset Management is the Certero product. It combines live data from Certero's advanced inventory and discovery with intelligent software recognition and license reconciliation tools, removing the need for manual labor from the SAM process. The result is an ELP in real-time and a solution that provides clarity across all IT hardware and software. Certero handles the complex data "heavy lifting" so that you can concentrate on optimizing & managing your IT value & cost. This is part Certero's unified platform for technology management, which can manage IT assets holistically from desktop to datacenter, mobile, SaaS & Cloud. Unifying ITAM/SAM reduces costs and consolidates your asset information; it allows automation, vastly superior insight and BI. Certero provides exceptional support for modern solution architectures. Customers report the fastest implementation times, highest satisfaction levels and best overall service from Certero according to Gartner's Peer Insights. -
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Generative Studio X by OneReach.ai
OneReach.ai
The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI. -
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AlertFind
Aurea
Enterprise notifications facilitate swift communication of vital information, enable response monitoring, and ensure employee safety. AlertFind from Aurea Messaging Solutions (AMS) equips you with essential communication tools for emergencies and unexpected disruptions. You can reach employees through various channels such as email, landline, mobile phone, and text message, while also allowing for their feedback. With our extensive collection of free API connectors, you can seamlessly link to numerous data sources within your organization. The proprietary platform of AlertFind ensures quick and straightforward integration with your HR systems, including Workday, Peoplesoft, Active Directory, and several others. The newly designed user interface (UI) for AlertFind offers a modern web-based experience, enhancing convenience for users. Additionally, you can benefit from improved speed, as the system is now more efficient and lightweight, providing enhanced compatibility and security for your emergency notification needs. This streamlined approach not only simplifies communication but also fosters a safer work environment. -
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Lemon Learning
Lemon Learning
Step-by-step guides that are integrated directly into your software tools and applications empower your users. Reduce support and training costs. Increase employee productivity and user engagement within your teams. Lemon Learning's interactive, in application tips give your users the ability to learn wherever they are. Your users can move at their own pace with integrated step-by-step guides that are always available. You can take it to the next level. Lemon Learning tips are viewed 7-10 times more than standard content or internal documentation. Engaging content is just a click away and will help your team master their tools quickly. It is not enough to just provide training. It is important to promote effective and sustainable change management. Lemon Learning makes it easy to access solutions such as Salesforce, Office365 and Workday. -
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AlertSite
SmartBear
AlertSite serves as a reliable 'Early Warning System' designed to keep an eye on your websites, web applications, and APIs from diverse global locations as well as within your private networks. You deserve peace of mind, free from the stress of distinguishing between genuine alerts and false positives. With AlertSite, you can oversee your UI and API layers for availability, performance, and functionality, all while avoiding the alert fatigue that often comes with other monitoring solutions. The process of establishing Web and API monitors on AlertSite is straightforward and user-friendly. You can effortlessly create new web monitors using DejaClick, a point-and-click web recorder, or set up API monitors in just a few clicks by entering an API Endpoint URL or utilizing an OpenAPI Specification file. Additionally, you have the option to repurpose existing test cases, such as Selenium Scripts or SoapUI tests, for creating new monitors. By using AlertSite, you can maintain clear visibility into your application's health without being misled by false alerts and inaccurate data. This comprehensive approach ensures that your monitoring experience is both effective and efficient. -
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Kinetic Data
Kinetic Data
Develop essential service workflows that initiate with a request, aiming to boost efficiency, update procedures, and automate wherever feasible. Our solutions deliver the necessary framework and infrastructure to design human-focused workflows that seamlessly integrate technology platforms with organizational processes. Craft contemporary, digital self-service options for your team members and stakeholders to enhance their experience. Gather, validate, and securely store data for utilization and distribution throughout your workflows. Streamline and coordinate processes that address human-centric demands. Facilitate connections with various systems to instantly share, retrieve, or transmit critical data. Implement robust encryption for data both at rest and during transmission, alongside flexible, attribute-based access controls. Our user-friendly framework allows developers to envision, create, and refine their designs using intuitive drag-and-drop features, while a versatile authentication model accommodates a wide range of sign-in preferences. This holistic approach not only supports operational needs but also fosters innovation and agility in adapting to changing requirements. -
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TechSee
TechSee
$29.99/month/ user A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies. -
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SysTrack
Lakeside Software
Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com. -
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FMS:Workplace
FM:Systems
FMS:Workplace, a flexible and modular Integrated Workplace Management Solution (IWMS), enables organizations to manage, analyze, and report on real estate operations and maintenance (O&M). Facilities professionals and real estate professionals have access to accurate data that allows them to provide better customer service, reduce costs, and improve the performance of their entire facilities portfolio. The Digital Workplace Solutions suite by FM:Systems automates workflows and encourages collaboration. It also increases productivity and provides strategic insight into opportunities for growth and adaptation. . FMS:Workplace is a foundation for the digital workplace. It offers a wide range of options for strategic planning, space and move management, and robust capabilities for facility maintenance. -
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EnterpriseAlumni
EnterpriseAlumni, Inc.
The market leader in alumni management software and community growth services. EnterpriseAlumni helps organizations across the globe attract, scale and engage with past employees, to increase referrals, lower the costs of recruitment, build powerful brand advocates and ensure valuable business intelligence. -
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Infraon IMS
Infraon
$10 per monthUnified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location. -
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Knead
Knead
$2,500 per monthKnead is an eCommerce platform that provides customers with B2B services. • Speed - Knead is a way to enhance information flow by overlaying existing systems. There is no replacement project. • Flexibility – Knead allows for the retention of any competitive advantage that results from unique business logic. The system is configured to match the actual way businesses operate. Knead is an overlay platform that allows for control over multiple systems. Clients can learn to anticipate potential problems and pivot as needed. • Partnership – Knead is an Australian company that uses a collaborative approach and provides local support. This sets it apart from other SaaS eCommerce companies. -
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IT administrators can use Uptime Infrastructure Monitor to consolidate performance monitoring and optimize their IT infrastructure. It is unlike its competitors and provides monitoring of a wide range of platforms and apps, the ability to set service-level arrangements, and support for both agent and non-agent monitoring.
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NetZoom DCIM Solutions
NetZoom, Inc.
NetZoom DCIM Solutions is a data center software company that helps professionals model, monitor, manage and access physical, virtual, and cloud IT infrastructure. -
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OneView
Nebula
Contact UsSpend more time doing what is important. OneView®, automates your Technology Expense Management. This gives you complete visibility and control over your entire technology environment. You can predict costs and eliminate bill shock by analyzing your mobile, fixed-line and WAN cloud usage, spend, and performance. -
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Delphix
Perforce
Delphix is the industry leader for DataOps. It provides an intelligent data platform that accelerates digital change for leading companies around world. The Delphix DataOps Platform supports many systems, including mainframes, Oracle databases, ERP apps, and Kubernetes container. Delphix supports a wide range of data operations that enable modern CI/CD workflows. It also automates data compliance with privacy regulations such as GDPR, CCPA and the New York Privacy Act. Delphix also helps companies to sync data between private and public clouds, accelerating cloud migrations and customer experience transformations, as well as the adoption of disruptive AI technologies. -
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Mesh Intranet
Acuvate Software
$2 per user per monthAn AI-Powered Digital Intranet Solution for Modern Digital Workplace. It leverages Cognitive and Ml Services To Deliver Intelligent User Experience. -
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Digital.ai Release
Digital.ai
Digital.ai Release, previously known as XebiaLabs XL Release, serves as a specialized tool for release management within Continuous Delivery (CD) workflows. This platform empowers teams throughout an organization to design and oversee releases, streamline IT tasks through automation, and enhance release durations by scrutinizing and refining their processes. By facilitating automation and orchestration, it provides comprehensive visibility into release pipelines, even on an enterprise scale. Users can efficiently manage complex release pipelines while planning, automating, and analyzing every aspect of the software delivery process. It allows for the control and enhancement of software delivery efforts, ensuring that users are always informed about the status of both automated and manual tasks within the release pipeline. The tool helps identify potential bottlenecks, minimize errors, and mitigate the risks associated with release failures. Additionally, it offers the capability to monitor the entire release process, providing up-to-date status information across various tools and systems, from code development to production deployment. Users can also personalize dashboards to emphasize the most crucial data for each specific release, enhancing the overall management experience. This level of customization ensures that teams can focus on what matters most, leading to more efficient and successful releases. -
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MindTouch
MindTouch
MindTouch is a robust knowledge management solution powered by AI, aimed at improving customer self-service, assisting agents, and enhancing the overall customer experience. This platform allows businesses to create, manage, and distribute personalized, consistent content through multiple channels, such as websites, support portals, and CRM applications. Noteworthy features encompass advanced search functionality, tailored content delivery, access control mechanisms, and seamless integration with platforms such as Salesforce and ServiceNow. In addition to supporting content in multiple languages, it provides analytics tools to refine the effectiveness of the knowledge base. By serving as a centralized information hub, MindTouch significantly lowers support costs, boosts customer satisfaction, and enhances operational efficiency, ultimately leading to a more streamlined service experience for users. Its ability to adapt to various organizational needs makes it an invaluable asset for businesses striving to provide exceptional customer service. -
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RunMyProcess
Akorbi Digital
Companies worldwide are turning to RunMyProcess' low-code platform to revolutionize their digital environments. By utilizing the RunMyProcess platform, organizations can seamlessly integrate previously isolated systems and fully automate their workflows. This automation allows employees to eliminate the tedious transfer of data between systems and reduces the need for manual repetitive tasks, freeing up valuable time for other important projects. As a result, this shift not only enhances productivity but also bolsters overall operational efficiency. The platform features a completely low-code development approach that is user-friendly, supported by a simple drag-and-drop interface. Additionally, with robust data centers and extensive encryption practices employed by RunMyProcess, users can be assured that their sensitive information is well-protected against potential cyber threats. Ultimately, this combination of innovation and security positions RunMyProcess as a leader in the digital transformation space. -
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EmpowerID
EmpowerID
$2 per user per monthEmpowerID is a distinguished, comprehensive suite for identity management and cloud security, created by The Dot Net Factory, LLC, also known as "EmpowerID". This innovative solution is adept at overseeing millions of identities, both internal and external, across various cloud and on-premise environments for organizations worldwide, offering the most extensive array of IAM functionalities available. Its robust, out-of-the-box offerings encompass features such as single sign-on, user provisioning, identity governance, group management, role mining, delegated identity administration, password management, privileged access management, access management for SharePoint, and a specialized identity platform designed for application developers. Each of these solutions utilizes a sophisticated authorization engine based on roles and attributes, capable of managing complex organizational structures and supporting multi-tenant SaaS providers. EmpowerID's architecture is highly scalable and fully customizable, ensuring that enterprises can achieve efficient and effective IAM results tailored to their specific needs. Ultimately, EmpowerID stands out as an essential tool for organizations looking to streamline identity management while enhancing security protocols. -
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TDS Visitor
TDS
Greet guests at your business with our comprehensive visitor management system that features a digital process for registration, check-in, and check-out to enhance the visitor experience. Our worldwide enterprise solution offers immediate accountability and insights into visitor behavior, effortlessly integrating with your current workplace applications to create a cutting-edge experience. Make a memorable impression on visitors through personalized branded items that reflect your company's identity. Prioritize safety with a security-focused solution that ensures the well-being of your employees and guests alike. Streamline your entire process with an efficient, automated system that enhances productivity. Additionally, manage occupancy in real time while adhering to capacity restrictions for a safer environment. This innovative approach not only improves visitor interactions but also reinforces your commitment to a secure and organized workplace. -
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ServiceNow Resource Management
ServiceNow
Utilize precise planning to optimize your resources and expedite project completion effectively. Access a centralized hub for valuable insights regarding resource requests and allocations. You can develop plans using the Resource Management application or initiate them from any project, demand, or task. Track the time spent on daily tasks and conveniently submit your timesheets in just one step. Resource Management is integrated with Strategic Portfolio Management, allowing your entire organization to align towards achieving significant outcomes. Discover answers to your inquiries and see how ServiceNow can assist in transforming your business through innovative digital workflows. When workflows are seamless, exceptional experiences emerge. The Now Platform offers an intelligent approach to workflow management across various industries, ushering in a new age for both employee and customer interactions. Experience how the Now Platform serves as the foundational framework for the digital workflow revolution, empowering organizations to thrive in an ever-evolving landscape. -
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Alemba Service Manager
Alemba
Alemba Service Manager is an ITIL-aligned IT Service Management Tool that focuses on the fulfilment of requests. Alemba Service Manager, with its 25-year heritage, allows users to respond quickly to the demands of business by reducing time for request fulfilment by using automated workflow integration. Alemba's unique price model takes into consideration different levels of participation within your organization. It offers an interface for all types of users. Alemba has a strong consulting background, unrivalled experience in the Service Management Market, and a focus on customer satisfaction. This makes it ideally positioned to deliver an end-to-end Service Management Project within your organization. -
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Yonyx
Yonyx
Develop call scripts designed to replicate the achievements of your top sales representatives! Agents can utilize these dynamic scripts within their CRM systems, while the platform meticulously tracks the detailed analytics of the paths followed by your team. This interactive tool offers guidance for call center agents across various domains such as technical support, compliance with business processes, telemarketing, lead qualification, and beyond. It also helps in redirecting incoming calls and enhancing customer satisfaction (CSAT) through an interactive self-service experience for customers. You can create applications based on business processes that seamlessly integrate with enterprise data. Powered by an innovative Decision Network Architecture (DNA), Yonyx Map View introduces a groundbreaking solution for designing and visualizing customer interaction flows driven by decision trees. By starting with a symptom, customers can engage in an interactive troubleshooting experience, navigating through a decision tree to identify the root cause and find the appropriate solution promptly. This empowers customers to resolve issues efficiently while minimizing the need for direct agent assistance. -
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Userful
Userful
Userful™ is a leading provider of IT solutions for core enterprise operations and mission-critical environments. Userful’s unified software platform provides modernized services and management through a complete suite of enterprise AV applications for comprehensive organizational and situational awareness. Userful harnesses the same unified platform to provide global manageability through a single-pane-of-glass. -
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Experian Employer Services
Experian
As the workplace continues to change, employers seek fresh alternatives to outdated practices and traditional providers to tackle their challenges effectively. We have assembled an elite team to provide a range of specialized solutions that feature unparalleled service, reliable expertise, and innovative ideas inspired by our clients. Our approach prioritizes the employee experience while simultaneously enhancing your financial outcomes. With Experian Employer Services, you can reduce complexity and minimize disruptions. We maintain the focus and adaptability that boutique providers offer while incorporating the extensive resources and security of Experian. Our solution simplifies the year-end payroll process, significantly enhancing the efficiency of payroll tax procedures, and makes the balancing, reconciling, and delivery of your year-end statements virtually effortless for your payroll staff. By utilizing our payroll tax solution, you can alleviate the strain on your internal resources, ensuring that payroll is executed correctly from an employee's first day and meeting all legal deadlines for compliance. This holistic approach allows organizations to navigate the evolving landscape of employment with confidence and agility. -
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Tempus Resource
Prosymmetry
Tempus Resource's What-If scenario planning allows you to create real options by simulating the impact of a variety of changes to your project portfolio. You can improve your decision-making by understanding the real-time effects of different resource decisions and scenarios on project portfolio. -
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meshIQ
meshIQ
Middleware Observability & management software for Messaging, event processing, and Streaming Across Hybrid Clouds (MESH). - 360 degree situational awareness® with complete observability of Integration MESH - Manage configuration, administration and deployment in a secure manner and automate them. - Track and trace transactions, messages, and flows - Collect data, monitor performance, and benchmark it meshIQ provides granular controls for managing configurations in the MESH, reducing downtime and allowing quick recovery after outages. It allows you to search, browse, track and trace messages in order to detect bottlenecks, speed up root cause analysis, and detect bottlenecks. Unlocks integration blackbox for visibility across MESH infrastructure in order to visualize, analyse, report and predict. Delivers the capability to trigger automated action based on predefined criteria or intelligent AI/ML actions. -
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STREAM Integrated Risk Manager
Acuity Risk Management
STREAM Integrated Risk Manager, an award-winning GRC platform, allows organizations to centralize and automate, quantify, report on, and report on risk. It can be used in a variety of applications, including cyber / IT and enterprise risk management, BCM, and vendor risk management. STREAM is available as a SaaS and on-premise deployment. It has been around for more than 10 years. It has been adopted worldwide by organizations in many industries, including finance, energy and healthcare, legal, and IT. For more information, please contact us. -
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SearchBlox
SearchBlox Software
We streamline the search process for intricate enterprises. Data is not only expanding in volume but is also becoming increasingly interconnected, complicating the process of making data-driven decisions. Our company develops smart and user-friendly insight engines built on open-source platforms. Our enterprise search solutions ensure secure access to the appropriate data for each user precisely when it’s needed. With an annual subscription model, you can sidestep vendor lock-in. Our clear and upfront yearly pricing structure allows you to predict your expenses without any unexpected costs, even in cloud environments. You will not encounter the phrase “Contact Us for Pricing” anywhere on our site. Our search solutions are designed to be as effortless for you to implement as they are for your clients to navigate. More and more, users rely on search to explore websites, and if they can’t quickly locate what they need, they tend to leave. SearchBlox Site Search delivers speedy and precise results, enhancing the customer experience and ultimately increasing conversion rates. Furthermore, our solutions are tailored to adapt to the changing landscape of digital interactions, ensuring continued relevance and effectiveness. -
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D3 Smart SOAR
D3 Security
D3 Security leads in Security Orchestration, Automation, and Response (SOAR), aiding major global firms in enhancing security operations through automation. As cyber threats grow, security teams struggle with alert overload and disjointed tools. D3's Smart SOAR offers a solution with streamlined automation, codeless playbooks, and unlimited, vendor-maintained integrations, maximizing security efficiency. Smart SOAR’s Event Pipeline is a powerful asset for enterprises and MSSPs that streamlines alert-handling with automated data normalization, threat triage, and auto-dismissal of false positives—ensuring that only genuine threats get escalated to analysts. When a real threat is identified, Smart SOAR brings together alerts and rich contextual data to create high-fidelity incidents that provide analysts with the complete picture of an attack. Clients have seen up to a 90% decrease in mean time to detect (MTTD) and mean time to respond (MTTR), focusing on proactive measures to prevent attacks. In 2023, over 70% of our business was from companies dropping their existing SOAR in favor of D3. If you’re frustrated with your SOAR, we have a proven program to get your automation program back on track. -
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Sassafras AllSight
Sassafras Software
KeySight is our "set-it-and-forget-it" License Management suite. KeySight allows you to control when and where managed software can run, whether it is required by software vendors for concurrent license management (Sequencher or Ableton), as well as allowing you to apply usage restrictions on top o a license manager (preventing overage for Bentley). LabSight gives you dynamic insight into the software and hardware inventory in computer labs. With Active Directory integration and product normalization, it is highly automated and can provide comprehensive statistics about your entire IT infrastructure with minimal setup time. Our cloud-based product identification service compiles a large amount of program data into a detailed product inventory. Sassafras AllSight is our full-featured IT Asset Management (and license management suite). -
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Vonage Contact Center
Vonage
Cloud-based contact center solutions tailored for your organization. Enhance your internal and external communication processes with Vonage's contact center offerings. Businesses utilizing Salesforce can benefit from our integrated contact center solution, previously known as NewVoiceMedia, which enhances both customer and agent interactions. We also offer a variety of cloud contact center solutions suitable for businesses of all sizes and requirements. Vonage seamlessly combines contact center functions with unified communications, consolidating your communication needs onto a single, adaptable cloud platform. Utilize the full spectrum of Salesforce features and insights to engage with customers on a personal level and facilitate quicker, more efficient calls, all made possible through our robust integration with Salesforce. Make intelligent and swift routing decisions based on any Salesforce object, guaranteeing that the most qualified agent connects with the appropriate customer. Equip your agents with the tools necessary for engaging and productive conversations, ensuring every interaction is a positive one. This comprehensive approach not only streamlines communication but also enhances overall customer satisfaction. -
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Cisco Cloudlock
Cisco
A Cloud Access Security Broker (CASB) effectively secures cloud users, data, and applications with minimal hassle. Cisco Cloudlock serves as an API-centric CASB designed to facilitate and expedite cloud utilization. By safeguarding identities, data, and applications, Cloudlock addresses issues related to account compromises, security breaches, and the inherent risks in the cloud app ecosystem. Our API-based methodology offers a straightforward and transparent approach that promotes healthy cloud adoption. Protect your organization from compromised accounts and internal threats using our User and Entity Behavior Analytics (UEBA), which analyze a comprehensive array of cross-platform activities to enhance visibility and detection capabilities. In addition, protect against data exposure and security breaches with a highly configurable data loss prevention engine that implements automated, policy-driven responses. The Cloudlock Apps Firewall not only identifies and manages risky cloud applications integrated into your corporate infrastructure but also offers a community-sourced Trust Rating to assess the risk associated with individual apps. Overall, Cisco Cloudlock provides a robust framework for securing cloud environments while supporting safe innovation and growth. -
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Odyssey Digital Automation Platform
Pantheon
Odyssey serves as a robust automation platform that requires no coding, seamlessly linking individuals, applications, and data to enhance your organization's capabilities now and in the long run. It simplifies the integration of devices, applications, and departments without the hassle of complicated setups. Bid farewell to inconsistent temporary connections; with the Odyssey Platform, you can establish reliable channels for collaboration that minimize risk, streamline workflows, and empower your workforce. Its no-code setup allows users of all skill levels to automate processes easily. The guided workflows accelerate operations and reduce costs, making it an ideal choice for modern businesses. Ultimately, Odyssey transforms the way organizations operate by making automation accessible to everyone. -
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PrivacyPerfect
PrivacyPerfect
Introducing a comprehensive solution for effortless GDPR adherence, designed to streamline the regulatory compliance experience and support privacy professionals globally. This innovative tool equips your privacy program with a user-friendly and secure interface, enhanced by integrated automation that facilitates the execution of all compliance-related tasks. Improve transparency by effectively showcasing your compliance efforts to essential stakeholders. Effortlessly share your outcomes within the privacy team and with upper management through automated, pre-designed reports. Maintain a clear overview of your entire privacy administration while ensuring you retain full control over the processes. Leverage smart automation to optimize and standardize your workflows, allowing for a more efficient approach to compliance. Simplify your data protection initiatives while meeting all GDPR requirements, ensuring your organization remains aligned with regulatory standards. This solution not only enhances your compliance capabilities but also fosters a culture of accountability within your organization. -
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Darktrace
Darktrace
Darktrace offers a cutting-edge cybersecurity solution with its ActiveAI Security Platform, which utilizes AI to ensure proactive and real-time defense against cyber threats. The platform continually monitors enterprise data, from emails and cloud infrastructure to endpoints and applications, providing a detailed, contextual understanding of the security landscape. Darktrace’s AI-driven system autonomously investigates alerts, correlates incidents, and responds to both known and unknown threats, ensuring that businesses stay one step ahead of adversaries. By automating investigations and recovery actions, Darktrace reduces the burden on security teams and speeds up incident response, driving efficiency and improving cyber resilience. With a significant reduction in containment time and faster SOC triage, Darktrace ensures businesses are better protected from ever-evolving threats. -
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Globys Suite
Globys
The Globys B2B Portal Suite offers a comprehensive range of modular telecom self-service solutions, allowing your business clients to conveniently purchase, manage, and pay for various products, services, and devices through an online platform. These solutions are designed to integrate effortlessly, empowering customers to take immediate and relevant actions during their entire portal journey. Furthermore, Globys addresses your security, compliance, and operational needs with adaptable and scalable deployment options across private, hybrid, or public clouds. It ensures compatibility with all of your existing systems, including billing solutions, portal frameworks, as well as leading industry platforms like Salesforce and ServiceNow. By upholding industry-leading standards such as ISO 27001 certification, PCI DSS compliance, and GDPR adherence, Globys guarantees the utmost security and privacy for both your business and your clients. This commitment to high standards fosters trust and reliability in the digital transactions facilitated through the platform. -
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Interlink Software
Interlink Software Solutions
A comprehensive AIOps solution designed to revolutionize IT operations is at your fingertips. Interlink’s innovative AIOps platform utilizes machine learning to deliver service-focused visibility and actionable insights, significantly enhancing your organization’s resilience against disruptive outages. This all-in-one platform is data-driven and specifically designed to visualize service availability while streamlining IT operations across your entire technology ecosystem. With robust, highly scalable, and security-enhanced solutions that have been validated in some of the world's largest enterprises, Interlink ensures a best-in-class experience. Embrace a flexible approach that allows you to utilize your favorite tools without the worry of vendor lock-in. Our pricing model is low-cost, transparent, and predictable, ensuring a swift return on your investment. Furthermore, we prioritize exceptional support and foster genuine partnerships with our clients for sustained success. By adopting this single-pane-of-glass, service-centric monitoring strategy, you can elevate your DevOps environment to new heights. Ultimately, Interlink's AIOps platform empowers organizations to focus on innovation while maintaining optimal operational efficiency. -
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Datanet
DATANET
Since its inception in 1986, DATANET has been engaged in data processing, analysis, evaluation, and the provision of consulting services, with a particular emphasis on developing customized software for the telecommunications sector, which includes services related to software, consulting, and service. Additional offerings encompass project management for intricate telecommunications architectures and providing Telecommunications Expense Management (TEM) solutions for significant clients. Furthermore, the company specializes in contract management that covers inventory, ordering, logistics, and historical data management, alongside invoice processing that includes checking, assignment, and updates. Comprehensive reporting is also a key service, delivering detailed analyses of consumption, costs, and sources at every organizational tier within large enterprises. Moreover, DATANET excels in integrating these services into existing system environments, such as ERP, SRM, HR systems, and platforms like SAP ARIBA, Crossinx, Basware, and ServiceNow, while also facilitating connections with various network operators and suppliers, thereby enhancing operational efficiency for its clients. -
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Juriba Enterprise
Juriba
Transform your Digital Workplace management with the Juriba Platform, a revolutionary Digital Platform Conductor (DPC) designed exclusively for the dynamic needs of enterprise-level Digital Workplace leaders. Embrace a comprehensive range of capabilities, from end-to-end Digital Workplace management to application testing and packaging, as well as driving complex IT transformations and Evergreen IT management initiatives. Integrating seamlessly with leading Hybrid Digital Infrastructure Management tools like Microsoft Endpoint Manager, Microsoft Intune, ServiceNow, NexThink, and Workspace ONE, the Juriba Platform ensures seamless data synchronization across your entire Digital Workplace, granting you unparalleled visibility and control. By harnessing intelligent workplace automation and orchestration, mundane tasks are automated, freeing up valuable time and reducing the risk of human error. Unlock the true potential of your IT environment with user-friendly dashboards and reports that offer in-depth insights, empowering you to make data-driven decisions that optimize infrastructure investments and drive business growth. -
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IBM Apptio
IBM
IBM Apptio integrates financial and operational information into a cohesive model based on a widely accepted categorization of costs. By employing advanced allocation rules in conjunction with targeted metrics and key performance indicators (KPIs), we empower businesses to address critical inquiries concerning their investments and streamline their budgeting and forecasting procedures. This capability allows organizations to communicate investment rationales and deviations from plans more efficiently to stakeholders and executive leadership, ultimately leading to the identification of opportunities for optimizing cost structures, mitigating risks, and fostering growth. Furthermore, adopting a structured perspective on IT expenditures, both actual and projected, grounded in an established framework facilitates swifter ad hoc analyses and enhances budgeting cycles. By minimizing overall IT spending through the reduction of waste, elimination of redundancies, and alignment of investments with strategic goals, businesses can significantly cut down on the time allocated to forecasting. This approach not only increases the frequency of updates but also frees up resources, enabling a focus on higher-value initiatives that drive long-term success. -
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tts facilitates corporate digital user adoption and learning solutions. This allows for rapid adoption of complex processes as well as supporting technologies such as SAP, Oracle, Salesforces and ServiceNow. This allows companies to stop stockpiling knowledge and instead rely on "learning as a demand" and performance support for the entire organization. It also reduces the time it takes to realize a return on technology investment.
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BDB Platform
Big Data BizViz
BDB is an advanced platform for data analytics and business intelligence that excels in extracting valuable insights from your data. It can be implemented both in cloud environments and on-premises. With a unique microservices architecture, it incorporates components for Data Preparation, Predictive Analytics, Pipelines, and Dashboard design, enabling tailored solutions and scalable analytics across various sectors. Thanks to its robust NLP-driven search functionality, users can harness the potential of data seamlessly across desktops, tablets, and mobile devices. BDB offers numerous integrated data connectors, allowing it to interface with a wide array of popular data sources, applications, third-party APIs, IoT devices, and social media platforms in real-time. It facilitates connections to relational databases, big data systems, FTP/SFTP servers, flat files, and web services, effectively managing structured, semi-structured, and unstructured data. Embark on your path to cutting-edge analytics today, and discover the transformative power of BDB for your organization.