ServiceNow Integrations

As data undergoes reconstruction for cloud environments, the concept of identity has evolved, now encompassing not just individuals but also service accounts and principals. In this context, authorization emerges as the most genuine representation of identity. The complexities of a multi-cloud landscape necessitate an innovative and adaptable strategy to safeguard enterprise data effectively. Veza stands out by providing a holistic perspective on authorization throughout the entire identity-to-data spectrum. It operates as a cloud-native, agentless solution, ensuring that your data remains safe and accessible without introducing any additional risks. With Veza, managing authorization within your comprehensive cloud ecosystem becomes a streamlined process, empowering users to share data securely. Additionally, Veza is designed to support essential systems from the outset, including unstructured and structured data systems, data lakes, cloud IAM, and applications, while also allowing the integration of custom applications through its Open Authorization API. This flexibility not only enhances security but also fosters a collaborative environment where data can be shared efficiently across different platforms.

OnSecurity is a leading penetration testing vendor based in the UK, dedicated to delivering high-impact, high-intelligence penetration testing services to businesses of all sizes. Our mission is to simplify the management and delivery of pentesting for our customers, using our platform to help them improve their security posture through expert testing, actionable insights, and unparalleled customer service. Our platform allows you to manage all of your scheduling, managing and reporting in one place, and you get more than just a test—you get a trusted partner in cybersecurity

Rev-Trac is the SAP DevOps orchestration platform. The solution Automates native SAP transports and Cloud changes, while the 3rd party integrations and highly flexible workflows allow any organisation to build a unified SAP DevOps strategy for complex SAP landscapes. Rev-Trac is an SAP DevOps platform that allows you to safely deploy faster and more frequent SAP applications and updates, maximizing business value on your technology investments.

Incydr provides essential visibility, context, and control to effectively prevent data leaks and intellectual property theft. It enables the detection of file exfiltration through various channels, including web browsers, USB devices, cloud applications, email, file link sharing, Airdrop, and more. You can track how files are transferred and shared throughout your organization without requiring policies, proxies, or additional plugins. Incydr automatically recognizes when files exit your secure environment, making it easy to spot instances where files are sent to personal accounts or unmanaged devices. The system prioritizes file activities based on over 120 contextual Incydr Risk Indicators (IRIs), ensuring that this critical prioritization is operational from day one without any setup needed. Its risk-scoring methodology is use case-driven and offers transparency to administrators, allowing them to understand the rationale behind risk assessments. Additionally, Incydr employs Watchlists to proactively safeguard data from employees who may have a higher risk of leaking or stealing files, particularly those who are about to leave the company. Overall, Incydr equips organizations with a comprehensive suite of technical and administrative response controls to effectively address the full range of insider threats and incidents. This holistic approach ensures that your organization's data remains secure in an increasingly complex digital landscape.

Proofpoint stands out as a premier people-focused solution for Insider Threat Management (ITM), designed to safeguard against the potential loss of data and damage to reputation caused by insiders acting out of malicious intent, negligence, or ignorance. By analyzing activity and data transactions, Proofpoint enables security teams to pinpoint user risk factors, recognize insider-driven data breaches, and enhance the speed of their incident response. With insider threats accounting for 30% of all data breaches, the financial repercussions of these incidents have surged twofold over the past three years. Additionally, Proofpoint equips security teams with the tools needed to minimize the likelihood and impact of insider threats, streamline their response efforts, and boost the overall efficiency of security operations. We provide a comprehensive collection of resources, including reports and strategies, aimed at helping you effectively manage insider threat risks. Users can visualize and explore correlated data on user activities, interactions, and risks through unified timelines, making it easier to understand and address potential vulnerabilities. This holistic approach not only enhances security measures but also fosters a proactive stance against insider-related risks.

Rootly redefines incident management with a fully integrated, AI-powered platform designed to simplify and accelerate the entire reliability workflow. From intelligent on-call management to automated incident response and retrospectives, it eliminates repetitive tasks so engineers can focus on problem-solving. The platform’s AI SRE module performs real-time root cause analysis, suggests fixes, and predicts resolution steps based on millions of real-world incidents. Through seamless integrations with Slack, Microsoft Teams, Jira, and Zoom, Rootly embeds reliability directly into team workflows. Its automation engine streamlines communication, tracking, and reporting, cutting resolution times by up to 50%. Built for scalability, Rootly adapts to teams of any size—from startups to Fortune 500 enterprises—without sacrificing simplicity. Users can also publish automated status pages to keep customers informed and reduce inbound support. With award-winning support and reliability baked in, Rootly enables organizations to strengthen uptime, operational efficiency, and engineering wellness.

The versatile design of the Kondukto platform enables you to swiftly and effectively establish customized workflows for managing risks. You can leverage over 25 integrated open-source tools that are prepared to execute SAST, DAST, SCA, and Container Image scans in just minutes, all without requiring installation, upkeep, or updates. Safeguard your organizational knowledge against shifts in personnel, scanners, or DevOps tools. Centralize all security data, metrics, and activities in one location for your control. Prevent vendor lock-in and protect your historical data when transitioning to a different AppSec tool. Automatically validate fixes to foster better cooperation and minimize distractions. Enhance productivity by streamlining communications between AppSec and development teams, thus allowing them to focus on their core tasks. This holistic approach promotes a more agile response to evolving security challenges.

MSPs must purchase multiple solutions to enforce complete access governance. We have combined all required modules into a single unified solution to solve the most critical challenges faced by managed IT services providers. MSPs are able to generate recurring revenue streams in addition to deploying robust controls for access. Remote access based on JIT can be granted to third parties as well as employees. Track and record all activity for complete control. Reduce the attack surface of external and internal threats. Automate privileged-access provisioning to reduce the load on helpdesks and eliminate downtime. Implement robust privileged-access workflows to instantly increase efficiency.

Visual Storage Intelligence® consolidates and presents all data on a single dashboard, regardless of the decentralization of your infrastructure. It encompasses cloud, compute, on-premises, and more, providing a holistic view of your operational landscape. With Visual Storage Intelligence®, you can anticipate trends in capacity and performance, enhance cloud return on investment, and increase the accuracy of your budgeting while also preparing for data migrations. By streamlining reporting processes, you can impress your leadership with detailed capacity planning insights. Every week, you’ll be informed about critical changes, risks, and trends within your environment. Additionally, our virtual assistant delivers tailored efficiency reports directly to your inbox, automating discovery processes and enabling you to effectively organize your weekly tasks while enhancing productivity. This innovative approach allows you to stay ahead in a rapidly evolving technological landscape.

SaaShop offers a comprehensive solution for managing all of your subscription-based software needs in one convenient location, featuring a single bill and a user-friendly interface for virtually any SaaS product. The service comes at no additional cost to you, and in fact, it can help you save money on the software you already utilize. Eliminate the hassle of dealing with multiple credit cards by consolidating your subscription software payments into one bill. Our pricing remains consistent with that of the SaaS providers, and our team of SaaS experts is available to assist you without any extra charges. Acquiring new employee licenses is straightforward, requiring only a few clicks, while any modifications to your subscriptions will be reflected in the following month's billing cycle. We have partnered with leading companies to support larger projects if needed. SaaShop enables you to purchase all your software through a single combined invoice and an easy-to-manage interface for user license control. Additionally, we offer comprehensive support for deployment, configuration, integrations, and much more, making it simple to centralize and streamline the software you are already using effectively. By choosing SaaShop, you can focus on your core business while we handle your software management efficiently.

TED is the embodiment for advanced AI and engineering excellence that connects seamlessly to your SDLC ecosystem. TED is available as a SaaS or cloud solution. It automates and simplifies compliance, enabling an organization's GRC initiatives.

Quickwork is used by enterprises to create simple and complex workflows. It also allows them to create and publish APIs that are secure, and to manage conversational interactions between employees, customers, and partners. This helps to provide an excellent user experience. Quickwork is an all-in one platform that provides the tools and services needed to build powerful and scalable integrations. It also offers serverless APIs and conversational experiences. Drag and drop applications to create powerful integrations. No need to write a line of code. You can choose from 1000s of apps for business, consumer, analytics, messaging and IoT. Quickwork's API Management allows you to convert any workflow into an REST API in a single click. Our serverless infrastructure allows you to scale your APIs elastically and securely. Create and manage real-time messaging and conversational workflows across multiple channels with human agents, IoT devices, and chatbots.

Monitorpack Discovery, a network discovery tool, allows you to discover all your devices, including routers, Windows PCs and servers, cameras, smart plugs and other devices with IP addresses. It also identifies their manufacturer.

Achieve a thorough understanding of your application security landscape. Elevate the maturity of your secure development practices while minimizing the potential risks tied to your offerings. Application Security Posture Management (ASPM) tools are essential for the continuous oversight of application vulnerabilities, tackling security challenges from the initial development stages through to deployment. Development teams often face considerable hurdles, such as managing an expanding array of products and lacking a holistic perspective on vulnerabilities. We facilitate progress in maturity by assisting in the establishment of AppSec programs, overseeing the actions taken, monitoring key performance indicators, and more. By clearly defining requirements, processes, and policies, we empower security to be integrated early in the development cycle, thereby streamlining resources and time spent on additional testing or validations. This proactive approach ensures that security considerations are embedded throughout the entire lifecycle of the application.

Truto is designed from the outset to be declarative. Users can easily add new integrations and customize existing Unified APIs that we offer. You can explore the product freely without needing to use your real accounts, as we provide sandbox accounts for all supported integrations. We are committed to creating the best developer experience by crafting SDKs with care. It's often frustrating when there's a discrepancy between APIs and their documentation, and we aim to bridge that gap. Additionally, Truto allows you to select where your data is stored, offering flexibility to push information from third-party APIs straight into your database. We also support vector databases, enhancing your data management capabilities. With self-hosting options available, you can ensure that your data remains securely within your virtual private cloud. Moreover, our advanced user management features enable precise control over team member access, ensuring a tailored experience for your organization. This combination of flexibility and control makes Truto an invaluable tool for developers.

Payemoji is a Conversational Commerce Service that we cofounded in 2021. We solve the problem that businesses today struggle to effectively engage their customers e.g. SMS = Fraud; Email = Junk; Voice = Calls Screened; Apps = Download/Muted Notifications. WhatsApp Business Messaging Apps is our solution to help businesses engage with customers in a personalized, interactive and secure way. We sell our services to Enterprises based on three main use-cases where we automate any customer journey by integrating IT systems. • Personalized, interactive and secure notifications: Complementing SMS and Email notifications, i.e. business tick vs. spam & fraud. • Conversational Sales: Open a dialogue with your customer by opening an email with 98% open rates, 45-60% click through rate and 4X conversion. • Conversational Support: Support your customers wherever they chat with friends and other customers. No more waiting for a webchat

Snow Commander serves as a robust hybrid cloud management solution that harnesses automation to enhance business responsiveness, control, and operational effectiveness. This innovative tool allows IT departments to remove tedious manual approval workflows, granting end users a rapid self-service option for accessing both public and private cloud resources, which is essential for maintaining the pace of agile development teams. By streamlining hybrid cloud management, organizations can significantly boost their agility and efficiency. Snow Commander facilitates a seamless experience for end users seeking quick access to cloud resources while providing IT with crucial visibility for monitoring resource utilization. The self-service portal, complemented by automation for provisioning, ensures that development teams remain uninterrupted in their workflow. Additionally, its advanced workload engine supports change orchestration, integrating cost analysis, governance frameworks, and automation features. With its adaptable capabilities, Snow Commander not only enhances operational processes but also encourages innovation across the organization.

The Own Data platform simplifies the process of managing your SaaS data ownership. It provides the tools necessary to guarantee the availability, compliance, and security of your critical data while unveiling innovative ways to leverage that data for business transformation. While SaaS applications enhance data safety, security, and accessibility, they often fall short in increasing the intrinsic value of that data for you. In today's complex business landscape, the challenge of managing data and extracting meaningful insights is more daunting than ever. You often find yourself limited by the restrictions imposed by your SaaS provider regarding your own data usage. It is crucial to recognize the risks associated with data exposure and actively work to bolster your Salesforce security measures. Safeguard your data through automated backups, timely alerts for any loss or corruption, and user-friendly recovery tools. Effortlessly populate any sandbox or sub-production environment with high-quality data for various purposes such as development, training, or testing. Additionally, archiving outdated data from production environments can help you avoid extra costs, enhance overall performance, and maintain compliance, thereby ensuring that your organization's data strategy is both effective and efficient. As businesses continue to evolve, having a robust data management solution is essential for maintaining a competitive edge.

Utilizing API integrations from your current tools, ensure that your controls are properly implemented and operational across all cyber assets. Our diverse clientele spans various sectors, including legal, finance, non-profits, and retail. Many prominent organizations rely on us to identify and safeguard their critical cyber resources. By connecting to your existing frameworks through API, you can establish a precise inventory of devices. In the event of issues, the workflow automation engine can initiate actions via a webhook, streamlining your response. ThreatAware offers an insightful overview of the health of your security controls in a user-friendly layout. Achieve a comprehensive perspective on the health of your security controls, no matter how many you are monitoring. Data generated from any device field enables you to efficiently categorize your cyber assets for both monitoring and configuration tasks. When your monitoring systems accurately reflect your real-time environment, every notification is significant, ensuring that you stay ahead of potential threats. This heightened awareness allows for proactive security measures and a stronger defense posture.

Enhance your attack surface management by establishing a centralized source of truth. Unify and gather all your IT and Cybersecurity data to swiftly identify gaps in your inventory, prioritize remediation efforts, and expedite the auditing process. Integrate data from the various tools employed by your IT and SecOps teams through APIs, as well as information from business teams utilizing flat files, consolidating everything into a single, agent-free database. Streamline the processes of data ingestion, standardization, and consolidation within a unified framework. Say goodbye to duplicate assets and the tedious tasks of manually entering data into spreadsheets and dashboards. Boost your data enrichment capabilities by incorporating external resources, such as security bulletins from recognized authorities. Leverage the filtering system to query your cybersecurity data, allowing you to obtain precise insights regarding the health of your information systems. You can utilize OverSOC's pre-configured filters tailored to specific customer requirements or create personalized filters, which can be saved and shared with your team members. This comprehensive approach not only simplifies data management but also improves collaboration across departments.

The Uni5 platform transforms conventional vulnerability management into a comprehensive approach to threat exposure management by pinpointing potential cyber threats to your enterprise, strengthening your most vulnerable controls, and addressing the most critical vulnerabilities to mitigate overall risks. To effectively minimize threat exposure and stay ahead of cybercriminals, organizations must possess a thorough understanding of their operational environment as well as the mindset of potential attackers. The HiveUni5 platform offers expansive asset visibility, actionable intelligence on threats and vulnerabilities, security control assessments, patch management, and facilitates cross-functional collaboration within the platform. It allows organizations to effectively close the risk management loop with automatically generated strategic, operational, and tactical reports. Additionally, HivePro Uni5 seamlessly integrates with over 27 widely recognized tools for asset management, IT service management, vulnerability scanning, and patch management, enabling organizations to maximize their pre-existing investments while enhancing their security posture. By leveraging these capabilities, enterprises can create a more resilient defense strategy against evolving cyber threats.

IBM DevOps is a comprehensive release management solution designed for large enterprises, offering capabilities for pipeline orchestration and immediate analytics. Teams gain the ability to visualize their entire DevOps toolchain and associated data, aiding in the assessment of value creation as projects advance from concept to customer delivery. It seamlessly integrates diverse pipelines from various integration and delivery tools. This platform supplies critical data that empowers teams to identify value generation, recognize bottlenecks, and address team-related challenges effectively. Additionally, it demonstrates how automation can be enhanced with necessary controls and visibility. The orchestration of releases across multiple deployment tools is streamlined, while testing and security metrics are consolidated throughout the organization. Governance is improved across tools, ensuring a more cohesive approach throughout the organization. Users can obtain a real-time overview of their pipelines, tracking progress from initial idea to final production. This solution not only assists business leaders in their strategic decisions but also aids DevOps teams in coordinating numerous continuous delivery pipelines. Ultimately, it facilitates the governance and automation of the software release process, enhancing efficiency and collaboration. By doing so, it reinforces the importance of a unified approach to software development and deployment within an enterprise environment.

An integrated solution for automated discovery, documentation, password rotation, and diagram creation. Rely on us to handle site assessments. The Network Glue collector identifies every device on your clients' networks, regardless of the manufacturer. It also uncovers Active Directory setups, detailing the AD role for each workstation and server while seamlessly importing AD users from both on-premises and hybrid infrastructures. No more overlooked devices or missing user data. All network devices, alongside user information from Azure AD and Active Directory—be it cloud, hybrid, or on-premises—are systematically documented and refreshed in IT Glue. This also encompasses virtual network components for Hyper-V and VMware environments. Recognizing that not everyone has a knack for design, let Network Glue create intricate network diagrams on your behalf. With distinctive icons that facilitate quick understanding of network layouts, these diagrams are fully synchronized with IT Glue, ensuring that relevant information is readily accessible when a device icon is selected. Moreover, our solution significantly enhances operational efficiency, allowing IT teams to focus on other critical tasks while maintaining accurate network documentation.

MyGlue serves as your centralized collaboration and intranet hub, establishing a direct pathway for effective communication with end-users. Say goodbye to the risks associated with insecure email correspondence, casual exchanges, and isolated discussions. IT experts are now tasked with overseeing an increasing number of devices, data, and user accounts. By incorporating a collaboration and intranet platform into your toolkit, you can effortlessly and securely distribute IT documentation while working alongside end-users. MyGlue is loaded with functionalities that many will find familiar from IT Glue. From the password vault and checklists to robust security features like audit trails, version history, and SOC 2 compliance, MyGlue equips your end-users with all the necessary tools for effective password and document management. The new MyGlue help center simplifies the process of sharing essential documents, including helpful guides and tutorials. Experience a comprehensive solution for handling communication, documentation, and password management throughout your organization and across all teams, ensuring everyone is connected and informed. This seamless integration can significantly enhance productivity and collaboration within your workplace.

Our hosted phone system, powered by the cloud, offers a straightforward and adaptable solution with robust call-management capabilities. Begin your free 14-day trial today, with no strings attached as we provide flexible monthly contracts. Ensure your business is prepared for the future. Technology has significantly transformed how companies are operated and managed in today's world. Currently, organizations around the world rely heavily on data analysis. Many businesses can formulate effective strategies by examining their interactions with both potential and existing customers. This advancement is largely facilitated by Customer Relationship Management (CRM) tools. You can control your desk phone remotely, managing features like function keys, speed dial, and directories from anywhere. The leading VoIP provider in the UK equips you with a full mobile device management suite to tackle urgent and complex business challenges while you're not in the office. Xinix also delivers a wide range of unified communications (UC) services, enhancing collaboration and efficiency across your organization. Embracing these technologies can lead to significant improvements in productivity and client satisfaction.

FlowMate enables incredibly efficient integration building, allowing you to deliver every integration needed by customers in just minutes, which enhances connectivity and accelerates customer satisfaction. You can rapidly improve your integration services without needing to write any code, as each new integration is automatically featured in your embedded integration center, making it instantly accessible to all users. Users can activate automation effortlessly by linking the accounts of the integrated applications, which guarantees a smooth and effective integration process. Start by implementing the most beneficial integration for your business, share links without delay, and empower your customers right away. With an external link available, you can quickly meet all integration requests from your customers. Once you establish market fit, you can easily embed this reliable system into your solution, promoting ongoing growth and ensuring high levels of customer satisfaction. This capability not only streamlines the process but also fosters a robust ecosystem for continuous improvement and innovation in service delivery.

Juniper's Marvis Virtual Network Assistant (VNA), powered by Mist AI, revolutionizes the way IT teams engage with enterprise networks. It simplifies operations and enhances user experiences across various domains, including wireless access, wired access, SD-WAN, and WAN routing. Utilizing Marvis is user-friendly and does not necessitate advanced expertise, as it features a conversational interface that employs natural language processing and understanding, alongside large language models and generative AI for seamless interactions. By offering proactive and prescriptive recommendations, Self-Driving Network operations, digital experience twinning, and integrated help desk features, Marvis enables your team to stay ahead of potential challenges. As a key component of Juniper’s distinctive AI-Native Network support model, Marvis continuously gathers data and learns from network devices and applications, thereby ensuring a comprehensive skill set with remarkable effectiveness. This innovative approach not only streamlines network management but also enhances overall operational integrity.

DataTrust is designed to speed up testing phases and lower delivery costs by facilitating continuous integration and continuous deployment (CI/CD) of data. It provides a comprehensive suite for data observability, validation, and reconciliation at an extensive scale, all without the need for coding and with user-friendly features. Users can conduct comparisons, validate data, and perform reconciliations using reusable scenarios. The platform automates testing processes and sends alerts when problems occur. It includes interactive executive reports that deliver insights into quality dimensions, alongside personalized drill-down reports equipped with filters. Additionally, it allows for comparison of row counts at various schema levels across multiple tables and enables checksum data comparisons. The rapid generation of business rules through machine learning adds to its versatility, giving users the option to accept, modify, or discard rules as required. It also facilitates the reconciliation of data from multiple sources, providing a complete array of tools to analyze both source and target datasets effectively. Overall, DataTrust stands out as a powerful solution for enhancing data management practices across different organizations.

Juniper SD-WAN, empowered by Juniper Mist AI, delivers outstanding network experiences for both IT and end users alike. Utilizing Juniper Session Smart Routing alongside Juniper Mist WAN Assurance, it streamlines network management and protects business operations from client interactions to cloud environments. This SD-WAN solution provides unmatched secure and resilient connectivity, specifically designed for enterprises focused on cloud technology today. By harnessing AI-native insights and automation, it enhances deployment efficiency and drastically reduces the time needed for troubleshooting issues. Moreover, its innovative tunnel-free architecture eliminates the inefficiencies, scalability challenges, and financial limitations that are often found in traditional solutions. Juniper’s microservices cloud offering, Mist AI, facilitates quick deployment through Zero Touch Provisioning (ZTP) and easy-to-use, reliable templates that lessen the chance of errors. Additionally, its ability to dynamically scale ensures it can adapt to your evolving requirements while seamlessly integrating with various platforms, making it a versatile choice for modern businesses. This combination of advanced technology and user-friendly features positions Juniper SD-WAN as a leader in the networking sector.

Tenable One Cloud Exposure CIEM is a cloud security solution focused on managing identity, entitlement, and permission risks across public cloud environments. It helps organizations find and reduce exposures created by excessive permissions, overly permissive access, risky identities, and entitlement sprawl. The platform is part of Tenable’s unified cloud-native application protection platform, allowing teams to connect identity risk with broader cloud exposure management. Tenable One Cloud Exposure CIEM helps security teams manage access, orchestrate entitlements, assess risk, automate remediation, enable just-in-time access, expose threats, and maintain compliance. By focusing on identity and access control, the solution helps organizations achieve least privilege without slowing cloud adoption. It gives cloud and security teams a clearer way to understand which accounts, roles, permissions, and entitlements may be exploitable. Automated remediation capabilities help teams reduce manual effort and close risky access gaps faster. The platform also supports compliance efforts by helping organizations maintain stronger control over cloud permissions and identity governance. Tenable One Cloud Exposure CIEM is designed for enterprises that need scalable, risk-based cloud identity security in modern public cloud environments.

INTEGRATION: Integrate your systems with a simple point-and-click interface. Access the full target system schemas in order to map and transform data on a regular or ad-hoc basis. TRANSFORMATION: Powerful mapping of data transformation. Includes querying the target system to enable any transformation possible into the source systems. MAINTENANCE : Full cron schedule of jobs, including customisable system outages, dependencies between connections, and deployment via email for self-service within business. PIPELINES - powerful pipeline automation. Define reports, queries, or file matches, conditions complexes, filters, and schedules for pushing data into and out of your business systems. Connect any source to any target: Salesforce schema, Salesforce Reports, Webhooks (SOQL), Google Drive, FTP (SQL Server), Snowflake, Onedrive Dynamics 365, Google Analytics Exasol AWS S3, Local Files, Eloqua Smartsheet ServiceNow Email & More...

Stop getting overwhelmed by countless vulnerability alerts from your security systems. Instead, bring together data from your cloud, on-premises, and custom applications, integrating it with information from your security tools, to consistently evaluate the effectiveness of controls and the operational health of your complete IT landscape. Align control assurance with business consequences to identify which vulnerabilities to address first. Leverage AI and automated APIs to enhance and streamline risk assessments for first-party, third-party, and nth-party scenarios. Automate the evaluation of documents to obtain contextual and trustworthy insights. Conduct regular, systematic risk assessments across all internal and external applications to eliminate the dangers of relying on isolated or infrequent evaluations. Transition your risk register from being a manual spreadsheet to a dynamic system of predictive risk assessments. Continuously track and project your risks in real-time, allowing for IT risk quantification that can illustrate financial implications to stakeholders, and shift your approach from merely managing risks to actively preventing them. This proactive strategy not only strengthens your security posture but also aligns risk management with broader business objectives.

Experience lightning-fast monitoring of all your WAN connections with LinkEye, a cloud-based platform for WAN observability and AIOps. With a vast network of hundreds of Points of Presence (PoPs) worldwide, LinkEye enhances network operations by delivering real-time insights, automated troubleshooting, and in-depth analytics tailored for wide-area networks. This advanced system allows organizations to swiftly oversee their WAN circuits, ensuring robust performance through its global coverage. Additionally, LinkEye's Digital Experience Monitoring (DeX) serves to identify potential issues before they affect end-users, thus maintaining optimal application performance. The LinkEye Co-pilot feature can completely automate the troubleshooting process, significantly reducing the fault response time from 30 minutes down to just 30 seconds. By utilizing DeX, you can effectively detect issues before they disrupt user experience, as even a faulty last-mile fiber can lead to WAN circuit instability and degrade application interactions. LinkEye empowers users to proactively identify and resolve such issues, ensuring a seamless network experience for all. With its comprehensive approach, LinkEye not only enhances operational efficiency but also strengthens user satisfaction across the board.

Sinch Contact Pro serves as a versatile cloud contact center solution that aims to improve customer service interactions across multiple channels. This platform accommodates a wide range of communication methods, such as voice calls, emails, chats, video calls, SMS, and popular messaging applications like WhatsApp, Facebook Messenger, and Viber. It provides seamless integration with various CRM platforms, including Salesforce, ServiceNow, and SAP, allowing agents to work within a single, cohesive interface for managing customer engagements. Key features of the system encompass real-time monitoring, historical data reporting, agent assistance, and management of outbound campaigns. Furthermore, Sinch Contact Pro includes pre-integrated chatbot functionality via Sinch Chatlayer, which streamlines the process of addressing customer inquiries. The solution offers flexible deployment options, supporting both cloud and on-premise installations, which cater to the diverse requirements of different organizations. This adaptability makes it an attractive choice for businesses looking to enhance their customer support capabilities while ensuring a smooth user experience.

Microsoft 365 Copilot Researcher serves as a robust AI assistant aimed at boosting professional productivity through in-depth insights and thorough research capabilities. This tool utilizes advanced AI to sift through emails, meetings, and online information, delivering practical data to its users. By integrating effortlessly with Microsoft 365, it simplifies the research process, allowing users to easily collect pertinent information, evaluate trends, and formulate informed strategies without the need for tedious manual data extraction. Ultimately, Researcher not only saves time but also enhances decision-making by providing a more efficient approach to information gathering and analysis.

Microsoft 365 Copilot Analyst is a sophisticated AI tool that converts unrefined data into meaningful insights. With its robust data analysis features, including the ability to utilize Python coding, Analyst assists users in making smart, data-oriented decisions. The tool can handle intricate datasets, produce comprehensive reports, and identify patterns, all while smoothly connecting with the Microsoft 365 ecosystem. By enabling users to automate their data analysis processes, Analyst not only saves time but also allows businesses to enhance their strategic decision-making based on timely and precise insights. This innovation represents a significant leap forward in how organizations can leverage technology for improved operational effectiveness.

Amazon Q Business is an advanced, fully-managed assistant powered by generative AI, aimed at assisting employees in locating information, gaining insights, and taking actionable steps within their workplace. This innovative tool allows users to communicate in natural language to seek data, produce content, or develop simple applications that streamline workflows. It offers a cohesive search functionality that spans various systems and data sources, ensuring swift, precise, and pertinent answers to intricate inquiries derived from documents, images, audio, video files, and additional application data, complete with citations and references to maintain transparency. Employees can utilize Amazon Q Business through its web-based conversational interface compatible with browsers such as Microsoft Edge, Google Chrome, and Mozilla Firefox, in addition to applications like Slack, Microsoft Outlook, Word for Microsoft 365, and Microsoft Teams. Furthermore, with the capabilities of Amazon Q Apps, users can efficiently automate tasks, content generation, and workflows by articulating their needs in their own language, enhancing productivity and efficiency at work. This seamless integration of technology empowers teams to focus on more strategic initiatives while reducing the time spent on routine tasks.

Kelverion's Runbook Studio is an intuitive design tool that allows both technical and non-technical users to leverage Azure Automation effectively. This platform includes a variety of integrations and ready-made solutions, ensuring that the creation, management, and support of automation runbooks is within reach for all members of an organization. With its drag-and-drop interface and code-free graphical authoring, users can develop runbooks by employing low-code or no-code techniques. This innovative method enables the conversion of manual tasks into automated workflows, eliminating the necessity for programming knowledge by using shapes, diagrams, and dropdown menus. Runbook Studio boasts over 800 integrations, which encompass multi-vendor, cloud, and on-premise connectivity, facilitating seamless API interactions among enterprise IT systems. Additionally, it provides comprehensive Runbook Solutions, specifically designed for frequent automation scenarios, which are fully configured and ready for large-scale deployment in production environments with complete logging capabilities. Overall, this empowers organizations to optimize their operations and drive efficiency through automation.

ScalePad Backup Radar offers an automated, cloud-based solution for backup monitoring and reporting, tailored for managed service providers. This tool aggregates backup statuses from over 300 integrations, including primary RMM, PSA, and backup systems, across servers, workstations, virtual machines, and NAS devices, all displayed in a customizable dashboard. It identifies vulnerabilities, facilitates trend analysis, and prioritizes actionable alerts by utilizing an intelligent ticketing system that organizes, appends, and automatically closes notifications to minimize distractions. Additionally, Backup Radar provides customizable, color-coded reports that can be scheduled flexibly and integrated within ScalePad’s Lifecycle Manager for coherent insights for clients. Compliant with SOC 2 Type II and ISO 27001 cybersecurity standards, the platform also features seamless API-driven integrations with PSA ticketing systems, allowing for the automation of incident workflows and the upkeep of compliance. This comprehensive solution is designed to enhance efficiency while ensuring that managed service providers can deliver consistent and reliable backup services.

Support Fusion is an integration platform that requires no coding, specifically designed for Managed Service Providers (MSPs) catering to enterprise clients. Our application streamlines the synchronization of tickets between ITSM systems like ServiceNow, Jira, and Zendesk, and MSP PSA tools such as ConnectWise, Autotask, and HaloPSA. It allows for seamless bi-directional syncing of tickets, statuses, comments, and attachments, ensuring that both parties remain informed without the hassle of redundant tasks. This solution helps MSPs save significant time each week, prevent SLA violations, and achieve precise reporting with minimal manual input. Targeted at mid-to-large MSPs that support enterprise accounts, Support Fusion reduces unnecessary duplication of work and fosters growth by transforming support data into actionable service intelligence. Users can quickly initiate the process using our prebuilt connectors and easy-to-follow setup, eliminating the need for custom scripts or extensive development work, making it an efficient choice for businesses looking to enhance their service delivery. Additionally, the platform's user-friendly interface helps teams get accustomed to the system in no time, further contributing to operational efficiency.

Aleph is a finance platform designed for AI, facilitating financial planning and analysis by merging data consolidation, spreadsheets, dashboards, and intelligent automation to enhance finance processes. It seamlessly integrates with over 150 systems, including ERP, HRIS/ATS, CRM, and various databases, utilizing no-code solutions to ensure real-time data synchronization. The platform adeptly transforms raw data through mapping, table combinations, and applying specific calculations, while securely storing essential metrics. Users can access Aleph via a web interface, complemented by spreadsheet add-ins that allow for the preservation of existing models, all while leveraging more accurate and live data. With features like dashboards and drill-down capabilities, it enables users to identify variances, expedite reporting and closing procedures, engage in forecasting and budget planning, model various scenarios, manage headcount effectively, and share visualized metrics across teams. Additionally, it incorporates robust security measures (SOC 2 Type II) and compliance features, ensuring clients receive immediate value from the platform; many report achieving operational readiness and generating reports within just a few days or weeks after implementation. This rapid onboarding and user-friendly design make Aleph an appealing choice for organizations looking to optimize their finance workflows.

NetWatch.ai provides an all-encompassing, AI-powered monitoring and security platform aimed at unifying disparate tools into a cohesive solution tailored for contemporary IT settings. The platform features three main product categories: NetWatch OPS, which delivers real-time monitoring, proactive alerts, and efficient resource management for servers and networks; Secure OPS, a hybrid SIEM that facilitates comprehensive security oversight and compliance for both cloud-based and on-premises systems; and AI OPS, which harnesses machine learning to foresee potential issues, automate resolution processes, and enhance operational efficacy. A unique “AI System Administrator” functions as a virtual operator that oversees customer infrastructures, integrates seamlessly through API with existing workflows, and provides thorough visibility and automation. Additionally, for organizations in need of expert support, NetWatch.ai offers Hive OPS SOC, a tiered Security Operations Center service that includes round-the-clock monitoring, incident response, and various other critical services. This integrated approach not only simplifies management but also significantly strengthens the overall security posture of businesses in an increasingly complex digital landscape.

Serval is a cutting-edge platform for IT service management that leverages artificial intelligence to streamline processes such as help-desk requests, access management, and workflow creation for contemporary teams. Users can input tasks in natural language, allowing Serval to automatically create and implement workflows, offering both a user-friendly no-code interface and customizable code for developers to review. This platform efficiently manages help-desk issues across various channels, including Slack, Teams, email, and web portals, while also automating access requests—including just-in-time access and role provisioning—through integrations with identity management and SSO solutions. Additionally, it provides valuable analytics regarding ticket volume, automation success rates, SLA adherence, and team performance metrics. Serval also features synchronization with existing ticketing systems, ready-made workflows for expedited implementation, and a public API that facilitates seamless data integration, enhancing overall operational efficiency. Furthermore, its comprehensive capabilities make it an indispensable tool for any modern organization seeking to optimize their IT service processes.

AQtive Guard serves as a comprehensive cybersecurity solution designed to assist organizations in safeguarding and overseeing their cryptographic assets alongside non-human identities (NHIs) like AI agents, keys, certificates, algorithms, and machine identities throughout their IT infrastructure. The platform provides ongoing discovery and immediate visibility into both NHIs and cryptographic elements, seamlessly integrating with current security tools, cloud services, and repositories to deliver a cohesive understanding of security status. By leveraging cutting-edge AI and extensive quantitative models, AQtive Guard evaluates vulnerabilities, ranks risks, and presents actionable insights with automated remediation workflows that address issues and uphold policies such as credential rotation and certificate renewal. Furthermore, the platform ensures compliance with the latest standards, including emerging NIST cryptographic protocols, while facilitating the lifecycle management of cryptographic assets to mitigate risks associated with both present and future threats. In this way, AQtive Guard not only fortifies security but also enhances organizational resilience against evolving cyber challenges.

MeBeBot One serves as a robust AI assistant and internal support hub designed for enterprises, consolidating organizational knowledge while leveraging intelligent search, generative responses, and AI agents to provide immediate answers to employee inquiries in areas like HR, IT, operations, and finance, thereby minimizing repetitive support requests and boosting overall efficiency while ensuring security and compliance. It connects seamlessly with platforms such as Microsoft Teams, Slack, SharePoint, SMS, and web chat to offer conversational assistance drawn from verified, company-approved resources, ensuring that the information provided is both accurate and adheres to internal policies as well as regulatory frameworks like GDPR and SOC 2. Additionally, MeBeBot One features sophisticated retrieval options and an "AI Wizard" for document scanning, which allows for the extraction of precise details from employee handbooks and knowledge databases, while also incorporating proactive elements such as push notifications, sentiment surveys, and insights dashboards that empower leaders to gauge engagement trends effectively. Ultimately, this platform not only enhances the support experience but also contributes to a more informed and engaged workforce.

Operata is a cutting-edge platform designed specifically for cloud contact centers, leveraging artificial intelligence to enhance customer experience observability by continuously gathering and analyzing real-time data from all aspects of interactions, including calls, agent environments, networks, CCaaS, and AI engagements; this comprehensive approach offers teams a complete understanding of both customer and agent experiences, enabling them to identify not only the events that occurred but also the underlying reasons and to respond promptly. Among its standout features are a consolidated CX Insights Graph that aligns various technical, operational, and experiential signals, as well as CX Copilot and Agent Copilot—intelligent assistants powered by Tenor AI that facilitate natural language queries and provide instant recommendations. Additionally, the platform includes Customer Journey Trace for visualizing full interaction sequences across diverse channels, pre-configured playbooks and dynamic dashboards for gaining timely insights, readiness testing and assurance tools for performance benchmarking, seamless compatibility with over 50 CX and voice systems, and an MCP Server that integrates observability data into broader enterprise AI frameworks. With such a robust suite of tools, Operata empowers organizations to enhance their customer service strategies effectively.

Cydarm serves as a comprehensive platform for managing cybersecurity incident responses, specifically tailored to enhance the coordination and handling of cyber incidents by security operations teams throughout an organization. It encompasses the entire incident response lifecycle, empowering teams to efficiently detect, analyze, investigate, respond to, and document cybersecurity occurrences within a cohesive framework. This platform acts as a secure case management tool, allowing for the aggregation, examination, and tracking of alerts from various security tools, thereby offering heightened visibility into potential threats across the network. Additionally, Cydarm seamlessly integrates with pre-existing security infrastructures, including SIEM systems, messaging applications, authentication mechanisms, and IT service management tools, which facilitates the automatic creation of alerts and cases while fostering collaboration among teams utilizing their current operational resources. Moreover, by centralizing incident management, Cydarm enables organizations to respond more promptly and effectively to evolving cyber threats.

Motileo is an innovative platform focused on enhancing sales performance and fostering team engagement through gamification, which reimagines routine business activities and key performance indicators (KPIs) as engaging and competitive experiences aimed at boosting productivity and outcomes. By integrating seamlessly with existing tools like CRM systems, it automatically gathers essential performance metrics such as calls made, meetings scheduled, deals finalized, and revenue earned, transforming these figures into dynamic competitions, achievements, and progress tracking for both individuals and entire teams. Moreover, Motileo incorporates game-inspired mechanics into the work environment, recasting targets as accomplishments, milestones, and missions that lead employees toward quantifiable results while maintaining their involvement in the process. Teams have the opportunity to engage in tailored competitions or direct challenges that cultivate a spirit of friendly competition and promote ongoing effort, all while automated recognition features grant participants points or coins that can be exchanged for rewards. This unique approach not only motivates employees but also enhances collaboration and camaraderie among team members, making work more enjoyable and productive.

Quality Forward is an advanced cloud-based electronic Quality Management System (eQMS) tailored for organizations operating in stringent regulatory environments, facilitating the digitization, oversight, and automation of quality processes on a centralized platform. Leveraging the ServiceNow framework, it allows teams to efficiently manage essential workflows, including deviations, corrective and preventive actions (CAPAs), audits, complaints, change control, documentation, training, supplier quality, and risk management, ensuring comprehensive traceability and documentation that meets audit requirements. The system offers features like real-time monitoring and automated workflows, along with AI-generated insights that enhance compliance, minimize manual tasks, and boost operational efficiency throughout the product lifecycle. Additionally, it provides a highly customizable, no-code platform that empowers quality assurance teams to modify their processes in response to changing regulatory demands without the need for IT intervention, all while adhering to international standards such as FDA, ISO, and GxP. By integrating these capabilities, Quality Forward not only strengthens quality management but also fosters a culture of continuous improvement and agility within organizations.

Matia serves as a comprehensive DataOps platform aimed at streamlining contemporary data management by merging essential functions into a cohesive system. By integrating ETL, reverse ETL, data observability, and a data catalog, it removes the reliance on various isolated tools, thereby simplifying the challenges associated with managing disjointed data environments. This platform empowers teams to efficiently and reliably transfer data from diverse sources into data warehouses, utilizing sophisticated ingestion features that include real-time updates and effective error management. Furthermore, it facilitates the return of dependable data to operational tools for practical business applications. Matia prioritizes inherent observability throughout the data pipeline, offering capabilities such as monitoring, anomaly detection, and automated quality assessments to maintain data integrity and reliability, ultimately preventing potential issues from affecting downstream processes. As a result, organizations can achieve a more streamlined workflow and enhanced data utilization across their operations.