Salsify Description

Salsify is a trusted product experience management (PXM), platform that delivers the product experience today's customers demand. Salsify combines the power of product content management, a wide commerce ecosystem, and actionable insight into a single solution. This empowers brands to offer exceptional shopping experiences to their customers at every touchpoint. Salsify is used by the world's top brand manufacturers, including Coca Cola, Bosch and gsk for product experience management.

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Pricing

Free Trial:
Yes

Integrations

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Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Salsify
Year Founded:
2012
Headquarters:
United States
Website:
www.salsify.com
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Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

Salsify Features and Options

Product Management Software

Feedback Collection
Release Management
Resource Management
Workflow Management

eCommerce Software

CRM
Catalog Management
Channel Management
Data Security
Inventory Management
Kitting
Mobile Access
Multi-Store Management
Reviews Management
SEO Management
Templates

Digital Asset Management Software

Asset Categorization
Asset Library
Asset Sharing
Customizable Branding
Metadata Management
Reporting/Analytics
Search/Filter
Watermarking
Workflow Management

Catalog Management Software

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Pricing Management
Search

PIM Software

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Master Record Management

Product Data Management Software

Document Management
Formula Management
Product Lifecycle Management
Version Control

Channel Management Software

Channel Analytics
Product Management
Reseller Management

Salsify User Reviews

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  • Name: Sakshi S.
    Job Title: Inside sales representative
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Product management platform Salsify

    Date: Jan 24 2024

    Summary: Salsify is a powerful product content management for large enterprises, But complex implementation & high costs may outweigh benefits which affects overall experience negatively.

    Positive: Centralized dashboard to manage product content across channels, Automated syndication of product data to different marketplaces.

    Negative: Setup & onboarding process complex & time consuming. lack of DAM capabilities for media management.

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  • Name: Anonymous (Verified)
    Job Title: Digital Asset Operations Specialist
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Over promised, under delivered

    Date: May 21 2021

    Summary: The platform has many limitations that may be difficult to overcome depending on your organizations needs. More importantly from my perspective is the fact that the educational resources from Salsify are so lacking and/or unsatisfactory. I regularly wish that we had committed to a different PIM.

    Positive: Salsify has the ability, like any PIM, to store all essential product information in one centralized area. Product specs, copy, and assets are all located in one area and it is easy to generate a report for retailers and distributors to share this information. Salsify is integrated with our e-commerce site as well, which makes updating product info and assets simpler. Theoretically.

    Negative: Salsify does not have the ability to store our information in a very intuitive way. We have to rely heavily on parent-variant structures which makes storing product information and assets tricky for users and it makes interpreting shared information more confusing for retailers/distributors/etc.

    On top of that, Salsify has not had great support. I participated in a full 8 hour training course, and it was such an insane waste of time. I felt for the person leading the class because he clearly had no idea what he was doing. Many of the pre-recorded videos meant to help onboard users and administrators are simply really LONG recordings of previously held live courses. These videos are very hard to digest and are not a good reference if you are looking to brush up on a particular subject.

    My personal interactions with Salsify staff has been limited, but I've only heard bad things from my colleges who work with them. I worked closely with our internal IT team while Salsify was being set up, and we regularly had to compromise on functionality despite the fact that we were told these needed functions would be supported when we were being sold the product.

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