Salsify Description

Salsify is a trusted product experience management (PXM), platform that delivers the product experience today's customers demand. Salsify combines the power of product content management, a wide commerce ecosystem, and actionable insight into a single solution. This empowers brands to offer exceptional shopping experiences to their customers at every touchpoint. Salsify is used by the world's top brand manufacturers, including Coca Cola, Bosch and gsk for product experience management.

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Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
Salsify
Year Founded:
2012
Headquarters:
United States
Website:
www.salsify.com
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Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

Salsify Features and Options

Product Management Software

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

eCommerce Software

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Digital Asset Management Software

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Catalog Management Software

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

PIM Software

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Product Data Management Software

Bill of Material Management
Document Management
Formula Management
Product Analytics
Product Lifecycle Management
Testing Management
Version Control

Channel Management Software

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Salsify User Reviews

Write a Review
  • Name: Sakshi S.
    Job Title: Inside sales representative
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Product management platform Salsify

    Date: Jan 24 2024

    Summary: Salsify is a powerful product content management for large enterprises, But complex implementation & high costs may outweigh benefits which affects overall experience negatively.

    Positive: Centralized dashboard to manage product content across channels, Automated syndication of product data to different marketplaces.

    Negative: Setup & onboarding process complex & time consuming. lack of DAM capabilities for media management.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Digital Asset Operations Specialist
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Over promised, under delivered

    Date: May 21 2021

    Summary: The platform has many limitations that may be difficult to overcome depending on your organizations needs. More importantly from my perspective is the fact that the educational resources from Salsify are so lacking and/or unsatisfactory. I regularly wish that we had committed to a different PIM.

    Positive: Salsify has the ability, like any PIM, to store all essential product information in one centralized area. Product specs, copy, and assets are all located in one area and it is easy to generate a report for retailers and distributors to share this information. Salsify is integrated with our e-commerce site as well, which makes updating product info and assets simpler. Theoretically.

    Negative: Salsify does not have the ability to store our information in a very intuitive way. We have to rely heavily on parent-variant structures which makes storing product information and assets tricky for users and it makes interpreting shared information more confusing for retailers/distributors/etc.

    On top of that, Salsify has not had great support. I participated in a full 8 hour training course, and it was such an insane waste of time. I felt for the person leading the class because he clearly had no idea what he was doing. Many of the pre-recorded videos meant to help onboard users and administrators are simply really LONG recordings of previously held live courses. These videos are very hard to digest and are not a good reference if you are looking to brush up on a particular subject.

    My personal interactions with Salsify staff has been limited, but I've only heard bad things from my colleges who work with them. I worked closely with our internal IT team while Salsify was being set up, and we regularly had to compromise on functionality despite the fact that we were told these needed functions would be supported when we were being sold the product.

    Read More...
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