Pimberly Reviews

Summary: Pimberly has been a great tool for our organization. Initial setup and integration took longer than expected due to the extent of customizations of our webstore. The support and integration teams were super helpful during the entire process and we're able to get the PIM up and running for us.

Positive: Support and integration teams were patient and super helpful during integration and launch in helping us getting the most out of the platform.

Negative: Implementation took longer than expected mostly due to our stores customizations and getting the PIM to interface with those correctly.

Summary: An excellent company to work with, that is growing and showing why they are becoming a market leader.

Positive: It is an easy-to-use tool that is capable of providing flexible solutions to product enrichment and listing processes.

Support is top-class. They respond very quickly to tickets (always when something is urgent). The support always tackles all levels of issues and questions with great detail, explaining with supporting material when needed.

Technical account management is excellent to work work, helping formulate ideas, and roll out new features while being detailed in solving process needs.

Negative: Development of some areas of the PIM can take longer than anticipated.

Summary: Great software makes it easy and faster to upload products to my webstore. I can list much faster with many tools and customizations.

Positive: Ease to use and implement well with my backend user website. It makes my listing process much faster to offer more products to my store and use that extra time for other business aspects.

Negative: Could have an easier view, display for users to use and scroll.

Summary: I think it's a great tool, as a team we're getting more efficient all the time. The support has been superb to get us up and running

Positive: Mass uploads and easy attribute selections. Approval setting for different departments really ensures quality built into every layer.

Negative: Digital asset assigning is a bit clunky, hosting of the asset and assigning can be time consuming if working with a lot of IDs.

Summary: Excellent - Pimberly enables our business to create great online product packages and this helps our international partners especially who use this for their PLU package. Easy to update with no products and organise.

Positive: Very easy to use, excellent package for organising our product packages and getting these out to our partners.

Negative: Took a little while to learn how to get the most out of the package but once mastered became very intuitive.

Summary: The PIM system offers an amazing experience, combining a user-friendly interface with effortless integration. It simplifies the management of product information, making it easy to navigate and use, even for beginners. While occasional syncing issues may occur, the overall experience remains positive due to its efficient performance and intuitive design. This makes the system a valuable tool for streamlining processes and improving productivity

Positive: The PIM (Product Information Management) system is highly user-friendly, designed to simplify tasks and improve efficiency. Its integration process is straightforward, making it easy to connect with existing systems without hassle. With an intuitive interface, the system is easy to navigate, allowing users to manage product information with minimal effort. Whether you're new to PIM systems or an experienced user, this solution ensures a smooth experience from setup to daily use.

Negative: While the PIM (Product Information Management) system is generally user-friendly and easy to integrate, occasional syncing issues may arise. These syncing problems can sometimes cause delays in updating product information across platforms. However, the system’s intuitive design and straightforward integration process help minimize the impact, allowing users to address and resolve these issues quickly. Despite these occasional setbacks, the PIM system remains an efficient tool for managing and organizing product data.

Summary: In short, Pimberly simplifies the management of our complex product data, ensures seamless integration across systems, and provides the tools we need to handle bulk data tasks efficiently—ultimately saving us time and improving the accuracy and reliability of our product information across the business.

The team at Pimberly are absolutely awesome and great to work with too!

Positive: Managing product information is crucial for our business, especially considering the complexity of our catalog. Our product data includes intricate structures like bundles, which are composed of multiple sellable components, each requiring careful coordination. This level of complexity often demands bulk data transformations or mass exports to ensure accuracy and efficiency across our platforms.

Pimberly proves to be a powerful solution for managing these challenges. It enables us to store data at both the bundle level and the component SKU level, giving us the flexibility to handle each layer of product detail without compromise. This capability is particularly useful when performing large-scale updates or making quick adjustments, ensuring that even the most detailed product structures remain consistent and manageable.

Furthermore, Pimberly’s integration with our ERP and website streamlines our workflows by allowing seamless data mapping and transfer between systems. Instead of dealing with disjointed processes, we can ensure that product information is synchronised across platforms automatically, reducing errors and manual intervention. Whether it’s updating pricing, managing inventory, or ensuring that the latest product specifications are reflected on our e-commerce site, Pimberly acts as the central hub that connects and facilitates all these actions.

Negative: Pimberly can, on occasions, run slowly when doing large imports or exports. Pricing feeds can take a while to update too.

Summary: From the very start the Pimberly team have been very engaging from the initial scoping session, through discovery, and into project start up. The team are very knowledgeable about their system but very open to discuss future developments, the issues we face as a customer with not having our data in a PIM system prior to meeting them.

Positive: One source of truth for our product data.
Easy to build product data with additional attributes so no need to have everything in for the system start.
Excellent compatibility with all major ERP systems.
Ability to use the PIM as the product master rather than ERP.
System navigation looks very simple and easy to set up.
Full support from the Pimerbly team - pre and post sale - we believe this sets Pimberly aside from the other software providers and was a key consideration in our PIM provider.

Negative: None yet identified any issues. The Pimberly team have demonstrated ho they have taken user customer feedback to further develop their system.

Summary: An excellent piece of software, allowed our company to process 10x the amount of stock as we did prior to using Pimberly. Support is also excellent and are always on hand to assist in anything big or small.

Positive: Automate every part of the product creation process. With use of datasets, you can be sure there will be no spelling mistakes or any other chances of human error.

Negative: A few features such an duplicating automations or matching images to products in numerical order (issues specific to our needs) not currently available. New features are being implemented all the time however.

Summary: Comprehensive, excels in integration, reliability & security. Great helpdesk support & ongoing training.

Positive: -the architecture is highly modular, allowing the business to add as needed
-intuitive and modern design
-comprehensive training materials

Negative: There are no relevant cons I could find for PIMBERLY.

Summary: My experience using Pimberly has been excellent from day one. It meets all our needs and they have a fast and efficient support team.

Positive: Ease of use, full functionality, integration capability with other systems, etc. It is the only truly multi-language PIM where you don't have to duplicate attributes to translate them.

Negative: There is nothing I don't like and the things that can be improved, they work day by day and are constantly improving them.

Summary: Overall my experience with Pimberly is extremely positive. It is extremely easy to use and also user friendly.

Positive: Pimberly makes access all of your product simple and easy, ensuring you are able to access all you data on the touch of a button.

Negative: Pimberly can occasionally be a little slow, this can happen at various times but other than this there is nothing else I can think of.

Summary: Amazing system works amazing for the team and helps the business with ease of use and detailed work.

Positive: - The ease of use
- The overall clean look
- The details and visibility
- The data sets and channels, workflows

Negative: - Updating group products with multi data
- Data sets not auto put into alphabetical order

Summary: Since adopting Pimberly, our organisation has seen significant improvements in data management, transforming our operations considerably.

Positive: Our organisation has experienced significant improvements in data management since adopting Pimberly, and it has transformed our operations considerably.

One of the standout benefits of Pimberly is how it has expedited our ability to get product information out to customers. With Pimberly, this process has become significantly faster and more reliable, enhancing our responsiveness and customer satisfaction.

Pimberly has completely revolutionised our data management processes. The platform offers a level of automation that we never had before, streamlining our operations and reducing the manual effort required. The automated workflows features ensure that our product information is accurate and consistent across all channels.

Updating product information in Pimberly is straightforward and efficient. The user-friendly interface allows our team to make changes quickly without needing extensive technical knowledge.

Pimberly’s flexibility in integrating with external systems has been another significant advantage. Whether it's our websites or ERP systems, Pimberly ensures seamless data flow. This integration capability has simplified our IT landscape and reduced the complexity of maintaining multiple data sources.

Workflow management is another area where Pimberly excels. The system’s workflow capabilities allow us to define, monitor, and optimise our processes effectively. This has led to more efficient operations, as numerous tasks are now automatically assigned.

The support provided by Pimberly has been exceptional. From the initial setup through to ongoing use, their support team has been responsive and helpful. They have promptly addressed any issues we’ve encountered and provided guidance on best practices, ensuring that we get the most out of the system.

Negative: While the system generally performs well with individual tasks, its efficiency diminishes when processing large bulk updates.

Despite a few bugs which can be expected with an in-depth system as Pimberly, one of the redeeming aspects is its support team. Whenever issues arise, the support team is known for their quick and effective response. They are diligent in addressing and resolving problems.

Summary: Overall, my experience with Pimberly has been extremely positive. The platform has significantly improved our product management processes, providing a streamlined and efficient solution for handling our diverse range of products. The intuitive interface makes navigation a breeze, even when dealing with complex parent/child variants. Additionally, the continuous addition of new features showcases Pimberly's commitment to enhancing user experience and staying ahead of industry needs.

Positive: Pimberly's software is a clean and easy to use.
It's easy to navigate through products (especially if we have parent/child variants).
Customer service is top notch!
Always adding new features to make the process even quicker and better.

Negative: There is no really any downsides, whenever we had an issue or a bug it was always looked at almost instantly.