Alternatives to STAY

Trusted by thousands, Operto Teams (formerly VRScheduler) puts everything you need to get your vacation rental, hotel or cleaning service work done in one place. It's the calm, organized way to manage your cleaning and maintenance staff. Operto Teams has the best feature set on the market. Property Management Software Integration - Operto Teams communicates directly with over 40 PMS through API to gain access to property and booking information. The administrative dashboard is a top-level view of issues and tasks to know immediately, from anywhere, what needs attention. The Drag and Drop Staff Scheduling allows you to quickly adjust staff assignments and dates with the visual scheduling tool. The QuickBooks integration includes pushing Billing and Payroll (Time Tracking) information into QuickBooks. Versions supported: Quickbooks Online, Quickbook Desktop Enterprise, Quickbooks Desktop Pro. With Time Tracking, you can track staff hours per day and tasks. Auto-create tasks for each new booking based on custom rules. Set unlimited rules based on check-in, check-out, mid-stay, mid-vacancy and on a set schedule. Assign default staff and estimate time to complete.

HotelFriend is a cloud-based software for hotel management. It simplifies the process of serving guests and makes their stay more enjoyable by automating the organization of work, direct sales of rooms and services, as well as the management of work. It allows you to manage your sales online from any device anywhere in the world, analyze guest behavior, and increase the income. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Only platform that combines messaging and concierge. This allows for contactless communication and trip planning, to create exceptional customer experiences. Engage with guests via their preferred channel or app such as WhatsApp, WeChat and FB Messenger, LINE SMS, LINE, SMS, and more. You can manage conversations in your hotel easily and let your guest communicate in more than 100 languages. Your own app allows for rich messaging at all stages of your guest's stay, from pre-arrival through post-stay. Allow guests to have a completely contactless guest experience. This includes contactless check-in & check-out, digital mobile key and guest folio.

The most advanced digital hospitality solution today will take your art to the next level. Our platform enables hospitality professionals to improve their performance, increase profitability, and boost their brand all from one platform. We help our guests have a more enjoyable, personal, and memorable experience. Smart automation takes away the time-consuming tasks so you can concentrate on what really matters - your guests. Duve allows guests to have an unforgettable experience, which will help you increase your revenue. Our platform allows guests to receive perfectly timed offers that showcase all your services in an easy and personal way. Duve makes communication easy by making it smart, flexible, and friendly. This will make your guest experience memorable and more manageable for both you and them.

The all-in one hospitality suite provides seamless guest experiences, empowers employees with seamless communication tools and provides management with a control hub that brings everything together. Integrate a unified hub, web or app, to seamlessly connect guest experiences, hotel apps, mobile check-in, interactive TV, intra staff communication, powerful AI based online review management and intelligent task management into a single, powerful AI ecosystem. One ecosystem that seamlessly connects the entire journey. From chat and emails before traveling to greetings on the way, mobile check in, mobile key, ordering food and beverages, and much more. The powerful AI engine allows tasks to be automatically created and assigned based on chats from guests.

How can our Smart Hotel app help? Digitize your guest journey, engage with guests, streamline operations and optimize your restaurant ordering! Our platform allows you offer in a single app a number of tools that allow your guests to check in and out online, access their rooms with a digital code, make in-room requests, chat with the staff through a ChatBot and have access to a tailored City Guide with GPS guided routes and useful information like weather, news and flights. Allow guests to speed up the check-in process by submitting their personal preferences, marketing consents and passport before arrival. Allows online payment with Credit Card, including pre-authorization and tokenization. All data is automatically updated within the PMS.

The way people communicate has changed with technology. Make guest communication simple and easy via SMS or other messaging apps. Automated responses answer common questions so guests don’t have to wait long for an answer. Scheduled messaging can be used to greet guests, check in during their stay, remind them about upcoming activities, and give them a warm welcome. To gauge how guests are enjoying their stay, use in-stay surveys. Any problems can be fixed immediately, ensuring that guests have a better stay. To increase guest engagement and book direct, you can use hotel text-messaging. Collect the right information and upsell room upgrades, early check in, and other services to guests. List the policies of your property on the registration forms so guests can agree to them.

INTELITY provides the most comprehensive guest engagement platform and staff management platform for luxury residential, hotel, casino, cruise and cruise markets. We offer fully integrated solutions that allow you to connect and manage your staff and guests on a single platform. Schedule a demo to learn how you can create a touchless guest experience. INTELITY offers a contactless mobile key and check-in experience. It has heightened hygiene protocols and reduced physical interaction. Mobile Check-In allows guests to bypass the front desk and head straight to their rooms. They can then use their Mobile Key to gain access to their room. This reduces face-to-face interaction with staff. INTELITY is the leader in hospitality engagement technology. They offer the most innovative and high-quality Guest Services Platform that can be used on both mobile and in-room devices.

Altitude is the smart, all-in-one platform for smart hotels. We make it easy by giving you the building blocks that will allow you to succeed. Empower We aim to reduce manual management and empower the hospitality industry in achieving results in all areas of their business. We believe that success doesn't require expensive equipment. It's all about providing thrifty solutions that capture the guests and drive growth. Escalate Easy solutions that allow guests to choose their stay experience will maximize your potential to increase your business's profitability. Your guests have the power to increase revenue by offering upsell & cross-sell, ordering services and direct bookings. Engage You can communicate with your guests anytime with real-time communication tools like SMS messaging, push notifications, and ordering service requests. Our web portal and contact-less mobile tools make it easy for guests to explore your hotel prior to their journey begins.

Are you looking for ways to ensure the safety of your hotel's staff and guests? The Fuel Mobile App & Digital Key allows for contactless check-in, checkout, and keyless entry. This will help to minimize contact between staff members and guests. It also offers a level of convenience that will make your hotel stand out from the rest. This white-labeled hotel app solution is suitable for all sizes. It seamlessly integrates with your property management system or lock vendor in real time to provide easy, frictionless functionality. You can also use the messaging platform to keep in touch with your guests throughout their travels.

Guestware is a Software as a Service company. Your Guestware solution runs on the cloud. This cost-effective solution to managing on-premise software allows for flexibility in deployment and lowers costs. The Guestware management tools allow hotel service teams to respond to guests' individual needs and provide exceptional guest experiences. Guestware automates and optimizes staff assignments to ensure that every issue or request is addressed quickly. Guestware's data analytics reduce operating costs and improve guest satisfaction. All guest interactions and information are recorded in one place by the system. It seamlessly integrates with your property manager system (PMS), central reservation system (CRS), and makes it easy to care for your guests. Guestware intelligently schedules, tracks and tracks preventive maintenance tasks to reduce owner capital expenses and maximize facility maintenance to ensure maximum guest satisfaction.

GuestService is a standalone product that allows for end-to-end guest engagement. The online portals allow you to take new orders and manage guest inquiries. You can provide service to your guests from any area of the internet, mobile, kiosk, lobby, or kiosk. You can satisfy your customers, increase customer loyalty, and increase your revenue with one product. GuestService makes sure that your guests receive the best service possible. They can send their requests, place orders, and track their status via the mobile. Your guest will be able to find out about your hotels, services, and other nearby places. They can also use the digital concierge service. There is no additional setup fee. Select your package and you can instantly get started using it. Our online chat team is available to assist you during the setup phase.

All in one dashboard, your brand will appear on the guest app. Open doors, summon the elevators, check room occupancy, set temperature and manage indoor air quality. You can also crash a party and offer contactless selfcheck-in. All this is possible with one dashboard, using a single API, and across 300 device manufacturers. Lynx automates temperature control for Nest, Ecobee and Honeywell thermostats. Reduce your risk by offering your customers software that will accommodate their preferences. Lynx offers powerful workflow automation, automated messaging and chat. This can reduce your operating costs up to 30%. Know when guests check-out and housekeepers complete their tasks in real time. Automating gap day and monetizing early checkout/check-in can increase revenue by up to 11 percent. Our white-label app is not required by guests. Lynx collects the email addresses of the guests to drive direct bookings.

Our smart devices integrate into your reservation system, automating access to save guests time and eliminate repetitive tasks for staff. We can show you ways to improve your business's efficiency and guest experience. We can send you a device to test in your hotel. This allows us to anticipate potential installation issues and different guest scenarios. Connect your PMS, guest communication platform, or check-in app to create your own guest experience. Please let us know the type of device you are using so that we can send you the right accessories. We will also make sure you have all you need to install it yourself or hire our team. Goki's easy-to-install system offers more features than the competition, at a lower cost. Our SmartDisc connects with any electronic lock and adds the option for mobile & code access. Our SmartLock replaces traditional locks and provides a contactless experience for guests at your property.

With keyless entry, we help hospitality providers save money, deliver and earn more. Use your smartphone, online check-ins, chat, surveys and more to help your guests get to their rooms faster. With every door opened, you will see happier guests, improved staff engagement and increased revenue. Every time you open a door, enhance your guests' experience. Our 50+ partners offer optional guest services. Choose ASSA ABLOY Global Solutions or Dormakaba for a seamless experience. Let us help you deliver a keyless experience to your customers, connect all relevant partners in technology, and save time. FLEXIPASS, a global technology firm that specializes in providing keyless door-opening systems to the hospitality sector, is a specialist in keyless solutions. Every time a door opens, guests can access your services. Make your PMS service and guest communication stand out.

Hoteza Web makes guests' stay more secure by reducing face-to-face interaction with hotel staff. Chat allows guests to ask questions, express their needs or provide feedback. PMS guest profiles syncing and personal app links, guest bill posting and easy integration with service optimizing systems, room control, and much more. You can easily schedule a room cleaning, or order extra pillows. You can book a table at a hotel's restaurant or check out the SPA center. You can easily display the check-out details, including the bill, to your guests. This will allow them to avoid the long queues at the reception. The built-in Messenger allows for easy communication with hotel staff. All questions are answered quickly. QR codes can appear on any printed or electronic media in the hotel. Display them, for example, at the front desk or in the elevator.

Digital key solution that is reliable, ultra-secure, and tailored to the guests. It is also efficient for you. Improve the experience of your guests and reduce the workload for your staff. We ensure that our digital keys are the most reliable and performant in the industry by testing them in our robotics lab. This means happier guests and less stress for your staff. We can support you with your digital key solutions, whether you use our app, or your own. Openkey is best integrated with your property-management system, although this is not mandatory. OpenKey is the leading independent digital key provider for the hospitality industry. Our team has extensive experience in providing hotel technology solutions. We strive to deliver the most cutting edge, user-friendly and reliable solutions to enhance the experience of your guests and streamline your operations.

Criton is a platform for guest engagement and integrations that simplifies digital transformation at hotels. It helps operators save money, engage with guests, and drive more revenue. You can create your own Hotel Guest App with Criton to reduce touchpoints, make it easier for guests to find what they need and save money. Increase revenue and sell additional services and facilities. Your guests will be able to access everything they need pre, during, and after their stay with an app. Your hotel app will allow guests to view photos, find dining options, follow you on social media and book facilities and services. This will increase upsell and RevPAR. You can easily promote offers and keep your guests informed with location-based push notifications. If you own multiple properties, guests can view all branches and browse amenities to make a booking.

SALTO is the global leader in access control for hospitality. Our smart keyless, wire-free security gives you the ultimate control and blends seamlessly into your hotel design. SALTO, a leading provider of advanced technology, has given property owners and managers new ways to manage staff and protect assets, as well as secure guests. Every hospitality business faces a unique challenge when it comes to combining easy access, digital keys, and smart rooms with unified property-management systems that protect people and assets. This is true for luxury and midscale hotels, independent and large chains, cruise ships and convention and conference hotels. SALTO has developed advanced, aesthetically designed electronic access control systems for the hospitality industry. From back-of-house management to guest room management with one system that is easy to use.

Allow guests to check in using their own phones. This will help you overcome staff shortages and give you more time to explore the hotel's amenities. Zaplox's custom-branded guest app keeps guests safe and reduces operational costs. It includes mobile key, mobile check-in/checkout and mobile payment. Zaplox works closely with other vendors of hotel systems to provide seamless integration with the leading PMS and BLE locks, as well as other payment systems and hotel solutions. Your hotel will enjoy a lower cost and a faster deployment. Zaplox has the solution for you, no matter if your hotel is a city resort, casino, or other type of establishment. Our contactless guest solutions, including mobile check-in and key cards, are highly adaptable and suitable for both large hotels chains and independent hotels. Guests don't have to wait in line at the front desk. They can check-in quickly and print their key cards using the Zaplox kiosk. It is available 24 hours a day.

IRIS allows hotels to reach their guests in a way that suits their needs. IRIS Guest allows hotels to combine all the features and integrate them into one easy-to-use guest-facing solution. To access all the great features, guests only need a smart phone and a browser. To make the most of IRIS Guest Web, embed it into your existing hotel app. This will allow you to access all the integrations and features with minimal development effort. This app is ideal for multi-property guests, allowing them to access all hotels from one app. IRIS Guest Mobile is required to check-in via mobile phone and generate a mobile key. Each device is paired with a room in your hotel so that guests can check in and the device is updated to their language. IRIS Guest products are built with the IRIS Guest API. Customers and partners can also use this API to create their own unique guest experiences. You can use our APIs to create something unique.

Improve customer retention and loyalty by improving the experience in real time with visibility into performance. You can escalate and correct situations as they occur using in-moment feedback. Customers also have problems at the moment. To foster a customer-focused culture and encourage continuous service improvement, share live feedback, benchmarks, and reports with the entire team. Compare results from all locations to establish brand standards. Your front-line staff can understand the customer experience and create action plans based upon real data. To improve employee training's impact, use guest feedback. Focus on the things that matter most to customers. You will be able to make informed decisions about how to improve your customers' experience, including cleanliness, staff friendliness, and food quality.

One web app that provides a powerful platform for the guest experience, from pre-stay through to post-stay. All in one place, you can connect and link restaurant, taxis and food delivery services, attractions, bike rental, and other booking systems. Your guests will be able to access everything they need while on their trip. Before they arrive, guests can check-in and get all the information about their stay. So, guests can focus on looking forward to their stay. You can connect different software systems to your DigitalGuest platform to manage bookings in the restaurant, and all the fun activities. You can easily place the link from your software system behind the button. We've created an open API to make it possible for you to integrate everything and use DigitalGuest across industries. No matter where they are in the guest journey, guests can find out all about their stay.

DACK offers operators a powerful operator platform to customize, control and manage guest experience. This includes messaging, verification, check in/check out, and much more. The DACK app allows guests to go directly to their apartment, home or room without having to wait in line at a rental office or front desk. Through the app, guests can check-in and use a mobile key code or key to gain access. The DACK app allows guests to learn more about their accommodations, nearby attractions, stay instructions and more. DACK's platform for upselling allows operators to increase their revenue beyond bookings. You can easily increase your revenue by adding simple extras such as customizable check-in time and pet fees. But why stop at that? Our robust upsell platform allows you to offer your guests private chefs, ski rental, baby equipment, and more.

Your guests expect digital services. You want to meet their expectations and enjoy the benefits of digital tools, such as reduced workload, optimized workflows and improved guest service. You'd love to have your own Hotel App, but wouldn't it be a costly and time-consuming project? We have everything you need to create your own app. Let us take care of everything for you. We offer simple solutions for your hotel, holiday house, campsite, hotel chain, hotel group, etc. Your Hotel App will include all the features of the Digital Guest Directory, plus much more. It will be listed in the Apple App Store and Google Play Store with its own icon. Your guests can also access the web-version of your app through an Internet browser without having to download anything.

Use m-hospitality’s transformative technology in your hotel to boost its performance. Offer personalized, unique experiences that surpass expectations. Digital solutions can help you build lasting relationships with guests. Streamlined operations and increased customer satisfaction will drive revenue growth. AI solutions from m-hospitality will elevate your guest experience. Offer unmatched experiences from pre-arrival through to post-checkout. Redefining satisfaction and embracing the AI revolution will help you meet real-time needs, satisfy guests, and improve your hotel's service. With m-hospitality’s loyalty solution we redefine guest experiences, elevate guest journeys and offer flexible vouchers redeemable throughout your hotel. Create cherished moments for hospitality's future by customizing perks to devoted guests.

Bowo has partnered with the best in the business to deliver a comprehensive solution. We can offer innovative services, in addition to hotel-specific PMS tools and hotel-specific software, to help you make the most of local fabric. A digital room directory will save you time and paper. The application allows your guests to contact you directly for different services. Play the proximity card to receive personalized notifications. Chats, whether live or automated, are a great way to keep in touch. Manage your schedule with no third-party tools, increase turnover and make it easier for you to access different services.

4SUITES, a system of connected software and hardware powered by the Internet of Things (IoT), provides intelligent access solutions for hotels. No more waiting in lines, more convenience, complete control and the entire journey is at your guests' fingertips. Open the door to an intelligent hotel. Streamline your hotel operations, reduce costs, optimize experiences and boost revenue. Add intelligent access to innovative software or hardware. Our teams can help you to get to market faster by leveraging our API, SDK or hardware reference designs. The PMS system is the hub of hotel operations and customer service. 4SUITES integrates with your PMS, and partners with a variety of guest journey apps in order to provide fully automated workflows. This enhances operating efficiency and delivers exceptional guest experiences. 4SUITES provides cloud-connected hotel locks, lock upgrades and mobile keys.

Room service on your guests' phones. Features a booking and rental system, inventory management, upselling and analytics. Chat with guests in or out of the hotel using GuestBell. Upgrade your paper brochures and make them digital with GuestBell. Instantly share updates and special offers without the limitations of printed material. GuestBell provides individual order reviews to help you identify and resolve problems before they become negative OTA ratings. Post a beautiful flyer on the walls of the rooms, in the common areas or the front desk. The QR code is scanned by guests and they can start ordering immediately. Send automatically when a guest is added to system. Integration allows us to get user contact information from your PMS.

Hotel tablets are interactive devices that allow guests to communicate with their hotel, make purchases and order room service. They can also report problems and control their rooms. Roll up all devices (phones, TV remotes, clock/radios, smart room controls, etc.) into one device and add interactive features to give your guests the best possible in-room experience. Transform your guest room into an exciting place of discovery. Our curated city guides give guests the freedom to explore. Interactive live communication means guests are no longer left in the dark when they enter their rooms. In-room broadcasting can turn your guestrooms in to a communication hub for events. Save money by allowing your guests to schedule cleaning or opt out of the room cleaning service. Promote your property's amenities, events, and promotions directly to your guests.

Guestnet is an innovative multi-channel platform that has unique features. It is a must-have product in the hospitality industry. Simple technical application with support functions for guests and operators. Guestnet does NOT include the installation of apps or device purchases. Guestnet is used by over 1,600 hospitality companies to optimize their processes, increase sales and create a unique guest experience. Guestnet is an information system with multiple channels that offers your guests optimal support at any time and anywhere. Content is delivered via various channels to optimize customer communication. Simple experience planning with always-up-to-date, personalized data.

The Crave data team has a task to turn a billion guest interactions a year on our platform into useful and actionable data insights for our customers. Data is at the heart of our innovation process. It provides valuable insights to our clients, and it's essential for understanding guest preferences and providing personal service. Talk to the team at Crave about how our data capabilities will enhance your data and customer service strategies. The Crave Platform can be used to meet the needs of both large hotel groups and individual properties. Most of the Crave Platform is deployed on AWS. The Crave platform was developed over time to help hospitality companies provide excellent digital services to guests. The Crave platform is equipped with sophisticated security features that strictly comply with data regulations including GDPR and regional data laws.

Hudini is a mobile key and contactless check-in solution that has been deployed by hotels around the world. The seamless experience allows guests upload their required documents, input payment method and receive a key digital directly on a smartphone app. This efficient check-in allows guests to bypass the front desk, and go straight to their rooms, reducing unnecessary contact. Smart interactions and intelligent automation are the tools we use to create the best possible guest experience. Manage guest bookings even before guests check in. Hudini creates smart profile for every guest who has visited a property. It learns from previous guest behavior and personalizes everything from hotel transfers to the right type room.

Your guests will be able to access all hotel services from anywhere they are. With just a few clicks, they can place orders, make reservations, book hotels, send requests, and view their pending bills. You can meet even the most difficult visitor's needs in a fraction of the time. You can receive and manage guest's real-time requests. They will be directed directly to the right people in your staff. Track orders, reservations, bookings and clientele. Get valuable feedback about your services and collect it. Respond to every challenge and develop engagement strategies. To track guests' exact location and monitor the progress of internal tasks, embed tiny Estimote beacons inside your hotel. Send push notifications to guest's smartwatch or smartphone to automatically welcome them and inform them of special offers or events.

Enjoy personalized experiences during every journey. AeroGuest will help you find everything you need, from business trips to weekend getaways. Earn reward points as you search for and book your next accommodation. Enjoy exclusive local experiences at special prices with the 24-hour service. Remote check-in and out allows you to make the most of your trip. You will find local events, upcoming restaurants, beautiful sites, and more at special prices. Breakfast in bed Upgrade to a room Late night spa treatment, or table at a local eatery. It's easy to book your next accommodation. You can search by price, neighborhood, amenities, and many other criteria. Our loyalty program offers you generous rewards and discounts for your next solo trip, family vacation, or business trip.

WeBee, a 360-degree (End to End) solution, allows hotels to engage with their guests better. Guests can provide instant feedback during their stay to improve their satisfaction. Higher TripAdvisor rankings will help you build a better online reputation. There is no need to pay high commissions for OTA's. Upsells allow you to make in-room dining, restaurant, and SPA reservations.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Your guests can now carry five-star service with them at all time. The modern era of travel has brought the most engaging guest experience platform to hotels. Unlimited 4G data and hotspot. Unlimited local and international calls. Direct dials to all hotel departments. Local emergency services are also available. Portier Chat allows for faster servicing. You can update hotel content in real time, remind guests about hotel facilities and events, send promotional messages, navigate guests through uncertain times and group guests together for corporate events. Portier is the perfect fit to provide personalized services and experiences that are based on traditional hospitality delivery for your guests.

To increase bookings and customer reviews, streamline your conversations with customers. To ensure smooth operations, send Google Maps meetings or pick-up points to get more bookings through up-selling or cross-selling, get better reviews, and save time with customer service. Send your guests the link to find the bus, welcome them after boarding, offer suggestions for the day, request reviews, and up-sell the experience. Customers will receive the exact location of your attraction, suggestions on what to do, up-sells and meals, photos of their enjoyment, and more reviews. Directly to their phones, you can give peace of mind to your customers and less questions for yourself. Reduce complaints and prevent late or no-shows. You can increase your bookings by recommending customers to book other products. Engage customers before they arrive. Get them excited by videos and pictures.

You can easily manage chat conversations across multiple channels, including bulk and one-to-one. Worldwide, 141 billion messages have been sent via social messaging apps, online chat conversation, and SMS in the last 24 hours. Consumers expect instant messaging from businesses. Alive5 provides a convenient and engaging messaging experience for your audience, whether it's an automated chatbot or bulk broadcast. Alive5 allows your staff to chat and text from their smart phones or laptops using a messaging platform. >> Manage one main number or multiple lines. >> Send bulk or one-to-one texts to a group. >> Compatible with local or toll-free numbers >> Personalized responses based upon visitor responses. >> More effective than forms when it comes to capturing leads >> Send an email to your human staff.

Let's work together to increase your online visibility and e-reputation in order to attract new customers to the points of sale. Automatically share information about your establishments in major directories, search engines, social media, and review sites. Whether reviews come from TripAdvisor, Google, Facebook or Google, you can centralize all the reviews left about your establishments. You can access regular reports, analyze them, and respond to them all from one interface. Encourage satisfied customers to leave positive reviews on Google Business Profile. Optimize your website using a store locator and customized pages per location. Your point of sale will stand out in the queries related to your activity. You can easily reply to messages sent to Google Business Profile or centrally. Let's increase your online visibility together and improve your e-reputation in order to attract new customers to our points of sale.

Engage your guests in the same way that a movie engages an audience. Chatbot and Messenger web widgets for hotel websites. Get to know your website visitors. Allow them to chat with you while they are visiting your hotel's site. Continue communication after they leave. Every lead can be turned into a guest. Direct Bookings will save you time and make it easier for your staff. You can get to know your guests before they book a room. Before they arrive, get to know their preferences and interests. Send a special wine tour to a wine enthusiast or surprise an art lover by giving them complimentary tickets to a nearby museum. Communicate with your guests live. You can use social messaging (like Facebook Messenger or Whatsapp) as well as SMS texts to help them solve their problems, answer questions, and provide highly personalized and curated experiences. 13% of chat queries result in a direct booking.

Kimoby helps you communicate better with your target audiences and increase your business productivity. You can support your customers by answering their questions promptly and exchanging information via text message or multimedia messaging. Automate repetitive communication tasks such as order confirmations and service updates, reminders, approvals requests, and friendly follow ups. All your appointment confirmations, cancellations, rescheduling and rescheduling can be managed in one user-friendly interface. You can increase customer retention and sales by sending detailed inspections or diagnostic videos in a timely, efficient manner. With Kimoby's video feature, you can build trust with your customers as well as improve customer satisfaction. Send personalized feedback requests. You can immediately act on the visual insights you get by analysing comments in real-time.

SmartButler®, a desktop and smartphone system that is reliable, stable, and easy to use, is designed for resorts, hotels and other facilities. It allows managers to have complete control over services and employees. This allows staff to focus on guests and tenants. SmartButler®, when connected to your PMS, allows for the transfer and synchronization of critical information. Manage, monitor and handle all tasks related to guests in real-time. This is a conceptual leap forward in the management and monitoring guest service. Service providers can improve their guest service by working smarter and more efficiently. Also provides management with statistics and tools to measure the service quality delivered.

You can get the job done quicker and with less effort. The most user-friendly PMS allows you to manage your reservations, track payments, and perform daily tasks. Keep your guests happy and grow you business. Connect with your channel manager to sync your real availability and booking.com, expedia Hotelbeds, and Airbnb. Get visibility by connecting with third-party systems. Your guests will feel more secure and happy to check in before they arrive at the hotel. You can either import or sync bookings directly from your channel manager. You have all the information necessary to welcome your guests in a unique manner. You can set the fields you require, the time the check-in notification will go out, and the date the guest can check-in. You can fill out the form on any device, mobile, tablet, or desktop.

All-in-one tool that facilitates the entire digital guest experience pre, during, and after stay. Avoid waiting in lines by using Pre Check-in and Express Checkout that are contactless. Mobile Key is also available to allow guest room access. Guests and staff can communicate seamlessly to answer any questions or requests. To personalize your room amenities and meals, access in-depth Eat and Stay preferences before guests arrive. Send promotional messages about spa, dining and other services to guests. All services, including in-room dining, spa, and activities, can be displayed. Guests can also book through their mobile devices. Facilitate hotel guests to book services such as yoga, golf, and more. This will create upsell and cross-sell possibilities. To avoid food allergies, guests can scan QR food labels and menu items. Prefme Partner Listing: Showcase hotel room types, restaurants and offered services.

Ensure that guest communications are available 24 hours a day. You can send and receive messages to hotel visitors using a plug-in called live chat. You can answer guest questions at any hour of the day or night with messaging automation. All messaging apps can be merged into one inbox (email, SMS, Facebook Messenger, WhatsApp, and email). You can respond immediately to guest inquiries, delegate to other team members, and keep track of conversations. Give the information guests require for each phase of their stay. This is a great tool for cross-selling. Segment & manage guest profiles. Based on group size, arrival dates and other metrics, you can schedule personalized messages and promotions for your guests. Reach the right guest at exactly the right moment. Get PMS connectivity. Create a personalized and targeted guest experience that is messaging-first. Instantly connect with your guests via their preferred messaging app.

Identify your next generation of luxury customers. They are young, middle-aged, semi-retired, and technologically savvy. Consumers and guests now expect more convenience, options, and flexibility via their fingertips in this digital age. More than 80 percent now travel with their mobile devices (smartphones and tablets) You can extend your hotel's hospitality and services by connecting to the smartwatches & mobile devices of your loyal guests using a Branded Mobile App available on the popular Apple iOS and Google Android. Your discerning guests will be pleased with the custom-designed app. It is designed to provide added privacy, accuracy, and convenience in service requests. Reduce bottlenecks and wait times for hotel services. You can free up more staff and personnel to help other guests. You can improve the efficiency of your hotel while also improving customer and guest satisfaction.

All-in-One Communication Platform For Hotels Our cutting-edge AI-powered Chat Booking Assistant will increase your customer satisfaction and direct bookings. It is a one-stop platform that can handle all your communication channels.

Kipsu's solution has been used by over 2,700 properties, management teams, and brands. It gives hotels an organized and intuitive way of communicating with guests via messaging. From any device, team members can delegate, prioritize and respond to guest messages via a single inbox. Chatbots are not popular with guests, according to research. Kipsu's sole focus is to facilitate human interaction between staff members and guests. This eliminates unnecessary blunders that can be caused by chatbots and automated messaging. Kipsu places service professionals at the heart of the guest experience. Digital messaging makes it easier for guests to communicate with you about their stay and reduces anxiety. Kipsu helps to route calls and traffic to messaging from the front desk, allowing staff members to better prioritize and delegate guest needs.