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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing a comprehensive guest experience platform that encompasses the entire guest journey, from the initial planning stage to the conclusion of their stay, all accessible through a single web application. This versatile platform seamlessly integrates various services, including restaurants, transportation options, food delivery, attractions, bike rentals, and other booking systems, making everything easily available in one location. As a result, guests will have all the resources they need at their fingertips throughout their visit. They can check in ahead of time and obtain essential information about their stay even before they set foot on the property, allowing them to eagerly anticipate their experience. For managing restaurant reservations and various enjoyable activities, you can utilize different software solutions that can be effortlessly connected to your DigitalGuest platform by simply adding the software's link behind the relevant buttons. To ensure the integration of a wide array of services and to extend the utility of DigitalGuest into other sectors, we have implemented an open API. Regardless of the point in the guest journey, guests can easily access all pertinent information related to their stay, ensuring a smooth and enjoyable experience from start to finish. This innovative approach not only enhances guest satisfaction but also streamlines the management process for hospitality providers.

Description

Incorporate comprehensive details regarding your services and amenities into the Digital Guest Directory while setting up the necessary Booking Systems. Tailor your Guest App to reflect your brand's identity, ensuring it aligns with your unique aesthetic. With these adjustments, your app will be ready for guests to utilize seamlessly. Respond to guest inquiries, send timely direct messages to keep them informed, and analyze data to enhance decision-making in your hotel operations. Equip them with an intuitive app that offers real-time information, allowing them to effortlessly manage their needs throughout their stay, all from their personal smartphones without the hassle of downloads. Streamline the handling of guest requests and monitor the progress of each task in real-time using your staff's smartphones as well. Additionally, communicate directly with your clients to update them on the status of their requests, fostering a more engaging and responsive experience. This integrated approach not only improves operational efficiency but also enhances guest satisfaction, making their stay more enjoyable.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Clock PMS+ Yes 
Guestline Yes 
Hotelinking No 
Hotellinx Cloud Yes 
Infor CRM Yes 
Kwentra Yes 
Mews Yes 
Nitesoft Yes 
OCTOPUS PSIM Yes 
OPERA Cloud PMS Yes 
Oracle Hospitality Suite8 Yes 
RoomRaccoon Yes 
SIHOT Yes 
Sirvoy Yes 
Spectra Yes 
Stayntouch PMS Yes 
Ucommerce Yes 
apaleo Yes 

Integrations

Clock PMS+ No 
Guestline No 
Hotelinking Yes 
Hotellinx Cloud No 
Infor CRM No 
Kwentra No 
Mews No 
Nitesoft No 
OCTOPUS PSIM No 
OPERA Cloud PMS No 
Oracle Hospitality Suite8 No 
RoomRaccoon No 
SIHOT No 
Sirvoy No 
Spectra No 
Stayntouch PMS No 
Ucommerce No 
apaleo No 

Pricing Details

€1 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DigitalGuest

Country

Denmark

Website

digitalguest.com

Vendor Details

Company Name

Stay App

Founded

2012

Country

Spain

Website

stay-app.com

Product Features

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Alternatives

Alternatives

Criton Reviews

Criton

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INTELITY Reviews

INTELITY

Intelity