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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hoteza web enhances guest safety by reducing direct interactions with hotel personnel, enabling guests to communicate their preferences, needs, or inquiries via chat. The platform includes features such as PMS guest profile synchronization, personalized app links, and guest billing, along with seamless integration into service optimization systems and room controls. Guests can effortlessly schedule cleaning services, request extra pillows, or reserve a table at the hotel restaurant while also checking the availability of the SPA center. In addition to conveniently displaying check-out details, including the bill, the system allows guests to bypass lengthy queues at reception through a quick check-out feature. Communication with hotel staff is also streamlined via a built-in messenger, ensuring prompt responses to any questions guests may have. Furthermore, QR codes can be strategically placed on printed and digital materials throughout the hotel, such as at the front desk, inside elevators, or on key card holders, providing guests with easy access to essential services and information. This innovative approach reinforces a safe and efficient hotel experience for all visitors.

Description

Incorporate comprehensive details regarding your services and amenities into the Digital Guest Directory while setting up the necessary Booking Systems. Tailor your Guest App to reflect your brand's identity, ensuring it aligns with your unique aesthetic. With these adjustments, your app will be ready for guests to utilize seamlessly. Respond to guest inquiries, send timely direct messages to keep them informed, and analyze data to enhance decision-making in your hotel operations. Equip them with an intuitive app that offers real-time information, allowing them to effortlessly manage their needs throughout their stay, all from their personal smartphones without the hassle of downloads. Streamline the handling of guest requests and monitor the progress of each task in real-time using your staff's smartphones as well. Additionally, communicate directly with your clients to update them on the status of their requests, fostering a more engaging and responsive experience. This integrated approach not only improves operational efficiency but also enhances guest satisfaction, making their stay more enjoyable.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Hotelinking

Integrations

Hotelinking

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hoteza

Website

hoteza.app

Vendor Details

Company Name

Stay App

Founded

2012

Country

Spain

Website

stay-app.com

Product Features

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

INTELITY Reviews

INTELITY

Intelity
INTELITY Reviews

INTELITY

Intelity