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Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
Description
Incorporate comprehensive details regarding your services and amenities into the Digital Guest Directory while setting up the necessary Booking Systems. Tailor your Guest App to reflect your brand's identity, ensuring it aligns with your unique aesthetic. With these adjustments, your app will be ready for guests to utilize seamlessly. Respond to guest inquiries, send timely direct messages to keep them informed, and analyze data to enhance decision-making in your hotel operations. Equip them with an intuitive app that offers real-time information, allowing them to effortlessly manage their needs throughout their stay, all from their personal smartphones without the hassle of downloads. Streamline the handling of guest requests and monitor the progress of each task in real-time using your staff's smartphones as well. Additionally, communicate directly with your clients to update them on the status of their requests, fostering a more engaging and responsive experience. This integrated approach not only improves operational efficiency but also enhances guest satisfaction, making their stay more enjoyable.
API Access
Has API
API Access
Has API
Integrations
Hotelinking
Pricing Details
€99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Vendor Details
Company Name
Stay App
Founded
2012
Country
Spain
Website
stay-app.com
Product Features
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking