Best SPoTS Alternatives in 2024

Find the top alternatives to SPoTS currently available. Compare ratings, reviews, pricing, and features of SPoTS alternatives in 2024. Slashdot lists the best SPoTS alternatives on the market that offer competing products that are similar to SPoTS. Sort through SPoTS alternatives below to make the best choice for your needs

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    Vivantio Reviews
    Top Pick
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    Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.
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    Serviceaide Reviews
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    Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
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    Canfigure Reviews
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    Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.
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    GoTo Resolve Reviews
    Top Pick
    GoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more
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    Freshservice Reviews
    Top Pick
    Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
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    Bugfender Reviews
    Bugfender provides log storage services for developers. It includes remote logger, crash reporter, and in-app feedback. Bugfender records everything that happens in an application, even if it crashes, to help you reproduce and resolve bugs faster and provide better customer service. Bugfender protects the privacy of your user, is network and battery efficient, and keeps logging even when the device is offline. Bugfender can track and destroy bugs before users notice. Bugfender logs every bug on every device and sends the results within seconds. This allows you to find and fix bugs before users even notice. Achieve 5-Star Ratings. Bugfender logs more than just crashes and bugs. Bugfender logs every bit of information you need to build a picture of your users, and earn five-star ratings. Provide exceptional customer service. Our logging tool allows you to target specific users and provide personalized customer service.
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    SMART Software Reviews
    Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.
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    Bugzero Reviews

    Bugzero

    WEBsina

    $100 one-time payment
    Bugzero's change management issue tracking software allows enterprises to track and follow the progress of each problem or issue until it is resolved. Bugzero allows users to identify any type of issue, from simple customer questions or requests to detailed technical reports about an error or problem. This software can be used internally or externally, intranet and internet. It can be used by software developers, testers, manufacturers for customer tracking and bug tracking, as well as IT help desks and any other service providers for trouble ticketing. Bugzero is a web-based, enterprise-grade, cost-effective, scalable solution that increases teamwork efficiency. It allows users to report issues, track progress towards resolution, and identify the person responsible for the issue. It is simple to use and flexible enough to adapt to an organization's business processes and workflows. It works.
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    Cayzu Reviews

    Cayzu

    Cayzu

    $4.00/month/user
    Cayzu is the best help desk software for small and medium-sized businesses. Cayzu is a platform for small and mid-sized businesses that want an easy, intuitive, and beautiful way to provide and get instant customer support. The platform features integrated communications (emails, social, voice and chat), automated workflows and rules, mobile apps and branded self-service portals. There are also app integrations, reporting, analytics, and other useful features.
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    ManageEngine ServiceDesk Plus Reviews
    Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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    Trouble Ticket Express Reviews
    Welcome to the home for an open-source trouble ticket system. This CGI script can be used on your website for everything, from bug tracking and customer service to project management and to do lists. It is as simple as filling out a web form to create a trouble ticket. The help desk software will assign a unique number to each service request, and save it to the database. A truly scalable solution is to start with a plain text database and then upgrade to the industry-leading MySQL or Microsoft SQL Server engines as your needs change. Today, the "thank you" message is not enough. Your customers should know that you have a process in place and that no question will be left unanswered. Trouble Ticket Express software will automatically generate clear instructions on how to submit follow up messages and track ticket progress. It will then send e-mail notifications out to all service providers announcing a new customer inquiry.
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    Zoho BugTracker Reviews
    It's a simple, fast, and scalable bug-tracking system that allows you to quickly fix bugs and deliver great products on a timely basis. With the help of business rules, custom workflows, and SLAs, you can submit, track, and fix bugs quicker with our bug tracking tool. Log errors and track them according to your criteria. To focus on the most urgent bugs, you can create custom views for your issue tracker software. You can view reports to see how many bugs were logged and whether they have been fixed. You can communicate with your team using interactive modules such as forums and discussions. Each person can see what the other is doing. You can set rules to notify third-party apps or bugs when there are new updates. You and your team will be notified via email when bugs are created, updated, and other information. Automate your service levels agreements to meet customer goals.
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    ServiceWise Reviews
    TechExcel's ServiceWise is a cloud-based, secure information technology service management (ITSM) software solution. It implements ITIL workflow standards to streamline processes and streamlines business operations. This software suite for IT service management and help desk is flexible and scalable. It offers powerful features such as smart ticketing, events, tasks, forms, surveys, workflow, self-service and escalations, analytics, reporting, and analytics.
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    Agiloft Service Desk Suite Reviews
    The top-rated Service Desk suite will help you bring agility and efficiency to your support operations. Agiloft's Service Desk Suite offers fully integrated applications that allow IT teams to have complete control over all processes. It includes customer support and RMA management, IT ticketing, internal help desk, asset and change management, ITIL and ITSM.
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    Ticketing As A ​Service Reviews

    Ticketing As A ​Service

    TeamsWork

    $8.75/Organization/Month
    Microsoft Teams Certified Ticketing System to manage bug, incident and service requests. Ticketing as a Service increases efficiency by organizing incidents, requests and other information. It allows teams to provide great service while reducing wasted time and lost work. Microsoft 365 certification ensures that data is managed in a secure, confidential and compliant manner. Key benefits: - Maintains records, helps prioritise, speeds up resolution and tracks performance. Ideal for any team, including HR, Marketing and Legal, IT and more. Key Features: - Ticket Management, Chatbot Notifications, Custom Fields, Export Options, Unlimited Users, and Support for External Users via Email. Multi-language Support: English, French German, Korean, Indonesian and more. - Integrated with Microsoft Teams : intuitive UI, multichannel, SSO and ready for analytics.
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    SpeedBase Professional Reviews

    SpeedBase Professional

    InfoLine Software

    $12 per user per month
    You have the freedom to customize your database as often as you want. Your custom database application will contain only what you need. SpeedBase is a desktop software that can be installed on your computer. You don't need to log in to a remote server to access your data. It is shared with thousands of users. You don't even need an internet connection. All data is yours and no one else. SpeedBase is extremely fast because it is not affected by internet speed or the load of an online database server. You should know that spreadsheet software like Excel can be slow to load and it can become difficult to maintain the information in a searchable, easy-to-understand manner.
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    N-able MSP Manager Reviews
    You are in this business to make money and provide exceptional IT service. Too often, help desk software can eat into profits by tying up engineers in overhead. N-able MSPManager™, breaks this pattern by allowing you to capture the essential elements you need without getting bogged down in minutia. MSP Manager allows you to provide value that keeps clients happy. All of your customer information is accessible from one IT service management software. Your own customer portal makes it easy for customers. With clear dashboards and reports, you can keep track of the health of your business. Our MSP Manager mobile app helps you quickly solve problems. Simple scheduling makes logistics easy. Quick ticketing allows you to get back to work and captures the essentials. Your business will be affected by every minute an engineer spends on a ticket adding unnecessary details. These costs can add up over time.
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    ExtraView Reviews

    ExtraView

    ExtraView

    $400 one-time payment
    ExtraView is an enterprise platform that implements business process management, global management systems for CAPA and adverse event reporting, bug and defect tracking and change management. It also provides customer support, helpdesk and field audit capabilities, as well as other workflow and issue management systems. You can use standard solutions or create your own. You can use it as a cloud-based service or on your own servers. It is easy to set up, but provides a platform for fully validated systems like incident management, CAPA and adverse event reporting. Implement bug-tracking, customer service, requirements management, change management, and other issue-tracking tools. The full-featured, free, and downloadable version is available to many customers! Learn how financial companies can implement systems that regulate and manage audit systems, provide corporate governance, and manage risk.
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    Alcea IssueTrack Reviews

    Alcea IssueTrack

    Alcea Tracking Solutions

    $20.00/month/user
    Alcea IssueTrack, a flexible issue management software solution, integrates your workflow, encourages team collaboration, increases productivity, and provides accountability. This web-based solution replaces your spreadsheets and other systems. Alcea IssueTrack, a tracking platform, allows your organization to collaborate effectively, increase productivity, and ensure that your business processes get resolved. Alcea's workflow rules allow for the prioritization and progression of issues. Managers have access to the information they need to manage their resources and assess productivity. You can customize the look of your system and collect the information you need. Everyone who has an interest in the issue's progress will be notified via email when it is updated. You can configure security settings to control who sees what and when they are updated.
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    TrackStudio Reviews
    TrackStudio, a highly configurable issue tracking system, workflow engine, and document management system, can be used to track any task, such as issue resolution and requirements gathering, desktop support handling and project monitoring, deployment of hardware, staff hiring, and monitor the progress of all tasks. You can create unlimited workflows. The application is fully configurable. Hierarchical task tree – Many tasks naturally include subtasks. TrackStudio can store unlimited depths in the work breakdown structure (WBS). It can also be configured to allow users add and progress their own tasks. Multi-role support – Different roles can be assigned to different people depending on the project they are working on. TrackStudio supports the management of a matrix environment.
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    Jira Service Management Reviews
    Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.
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    WebIssues Reviews
    WebIssues, an open-source, multi-platform system that allows for team collaboration and issue tracking, is available as a free download. It can be used to store and share issues, as well as file attachments and comments. It is simple to install and use, but it has many capabilities and can be customized. It includes an integrated web client. It requires PHP 5.6 and a MySQL, PostgreSQL, or SQL Server database. The desktop client application can be used on Windows, Mac, and Linux. It requires version 2.0 WebIssues Server. For more information on installing and using WebIssues, please refer to the WebIssues guide. For support issues related to WebIssues please visit the Support forum. You can submit ideas and suggestions via the Feature requests forum. To submit bugs, use the Issues tracker at GitHub. Join the WebIssues Team to contribute to the project.
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    NABD Reviews

    NABD

    NABD

    $10.00/month/user
    NABD is a flexible, scalable, and user-friendly customer service and complaint handling platform that aims at providing the best omnichannel customer support services. NABD assists in the transformation of customer support teams into customer success engines, resulting in customer satisfaction. NABD can be deployed on-premise or as a SaaS solution for all business verticals. NABD System is transforming customer service with its future-oriented technology.
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    SutiDesk Reviews
    SutiDesk, an online helpdesk software that is easy to use, is designed for customer support in any organization. Its intuitive and collaborative design allows customers to resolve their issues quickly and effectively while giving them complete control over all support requests and questions. SutiDesk allows companies to track and manage support tickets and all related activities through a single platform. SutiDesk can be deployed quickly and requires no installation.
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    SolarWinds Service Desk Reviews

    SolarWinds Service Desk

    SolarWinds

    $19.00 per user per month
    SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.
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    Taqtics Reviews

    Taqtics

    Peachy Technologies Private Limited

    1 Rating
    Built for Multi-store Retail & Restaurant Brands - Taqtics provides a comprehensive management platform to help brands ensure compliant and consistent store operations. Key Benefits • Digitize and automate to improve productivity and communication. • Consistent Experiences for Customers: Maintain a consistent look and feel, as well as service. • Effective Operations Management - Manage the day-to-day operation of multiple stores. All-in-One software solution - • Task & Checklist Manager • Digital Audits & Reports • Issue Ticketing • Visual Merchandising Execution • Training & Assessments Asset Management Attendance Tracking Live Chat • Notice Board Taqtics helps retail and restaurant brands gain visibility and control over their daily operations. This allows them to make better business decisions, streamline processes, increase productivity, as well as ensure consistency in store operations.
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    Lighthouse Reviews
    Facilitate collaboration on projects. Lighthouse is a great tool for keeping track of your project development, whether you are a team of five or a studio of fifty. Reduce the complexity of your workflow and keep your eyes on what's most important. Lighthouse will streamline your workflow, so you can get the job done. Get it free. No credit card is required. You can create and tag issues, which can be automatically categorized behind-the-scenes. Keep your happy place. You can create and reply to tickets right from your inbox. You can view the status of all your projects and follow along with feeds. Our customer support service, Tender, allows you to create new Lighthouse tickets for your staff. You can use milestones to help plan features and set release dates. Attach images or documents directly to tickets to make it easy for everyone on your team.
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    PointInsight Reviews

    PointInsight

    LinkEdge Technologies

    $500 one-time payment
    PointInsight is a web-based portal for business process management that simplifies and makes it easy to use. It allows you to create, enforce and enforce business rules, and optimize business processes for small, medium-sized, and large businesses. It was specifically designed to automate and streamline IT support, help desk, and IT services. PointInsight provides an integrated knowledge base that can be customized to provide instant business intelligence such as alerts and reports, as well as customizable search features. Automate, standardize and make all human-centric business processes more efficient.
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    BigPanda Reviews
    All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation
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    Trac Reviews
    Trac is a web-based software development project management system that combines a wiki and issue tracking system. Trac is a web-based software project management system that uses a minimalistic approach. Our mission is to help developers create great software and stay out of the way. Trac should not impose any restrictions on a team's existing development process or policies. Trac allows wiki marking up in issue descriptions and commit messages, creating seamless references between bugs and tasks, files, changesets, files, and wiki pages. The timeline displays all past and current events in order. This makes it easy to track progress and get an overview of the project. The roadmap lists the next milestones and shows the route ahead. Trac comes with a built-in Wiki system that you can use to organize knowledge and information in a flexible way. Pages can be created using an intuitive and simple textual markup.
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    PhaseWare Tracker Reviews
    Tracker by PhaseWare provides a fully customizable customer support solution. Tracker can be used for issue tracking, Complaint Management and CRM. It also tracks time, SLA Compliance, process management and Knowledge Base. Tracker is available as a cloud-based or on-site solution. It empowers businesses to have a 360-degree view and do more with less.
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    Q5 Incident Management Reviews

    Q5 Incident Management

    Q5 Systems

    $1100.00/one-time/user
    Q5's Incident Management Software, a web-based software that centralizes the recording, tracking, and reporting of incidents and events, is simple to use. It streamlines compliance. Our incident management software will help identify workplace hazards and take corrective steps to make your workplace safer. Q5's Incident Management Software offers the most flexible and comprehensive tool available. You can consolidate all information related to your workplace's incidents .... in one place, regardless of whether you have multiple locations or worksites. The incident management software includes intelligence that takes the guesswork out creating and maintaining accurate records.
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    NetResults Tracker Reviews
    NetResults® Corporation creates and markets NetResultsTracker™, a web-based collaboration tool that allows companies to more effectively track, manage, and resolve a variety of business issues. NetResults Tracker is a web-based collaboration software that can be used to track bugs, issues, problem tracking and change management. It also supports workflow management, process management as well as help desk, knowledge bases, and an automated support portal. Web-based collaboration tool that helps companies track and manage business issues. NetResults Tracker Standard Edition includes additional collaboration features like alerts and escalate, discussion threads, and others. Our customers come from many industries, including entertainment, consulting, financial, government and hardware manufacturing, pharmaceuticals, retail, software, system integraton, telecommunications, transportation, and utilities.
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    IssuTrax Reviews
    Enhance the guest experience, staff productivity and communications, as well as revenue. A powerful and intuitive integrated suite of web- and mobile-based service automation and maintenance tools for resorts, cruise lines, hotels, and other property owners. This allows them to improve their spaces, assets and maintenance, communications, guest service levels, and their spaces. IssuTrax™, a flexible issue tracking and maintenance management software solution, enhances productivity, collaboration, accountability, and provides the tools and framework required to provide the best customer service. IssuTrax connects people, locations, and resources in an integrated system that allows for real time collaboration. It also provides a framework for creating, tracking, and managing guest service orders, safety and environmental issues, and other tasks.
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    VisionFlow Reviews

    VisionFlow

    Visionera

    $20.00/month/user
    VisionFlow by Visionera streamlines internal processes VisionFlow by Visionera is a powerful platform that enables you to manage the entire development lifecycle of your software, products, and business applications. It is modular and covers key areas like Helpdesk & Customer Support (ITSM), Application Lifecycle Management (APPM), Project Management, Product Development, CRM, and IT Service Management (ITSM).
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    EcholoN Reviews
    Top Pick

    mIT solutions

    $5000 one-time payment
    15 Ratings
    EcholoN, the Service Management Software Suite is customer-oriented and highly effective at all levels. It provides a complete solution for support, service and customer care. You want total control over your system and the ability to operate your service management solution from your home. You prefer a cloud solution that doesn't burden your infrastructure. Your service management software can be operated in the EcholoN cloud. You just need to enter a new license code. All your stored data and workflows are kept and can be accessed for further processing. Once the license has been entered you can immediately start using the new options. A native app is better for each workstation because it has its own requirements. Depending on your application, role, and location, you can use an Android or native iOS app to work offline and receive in-the-field service. The web app can be used online on all devices.
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    CustomAnswers Reviews
    CustomAnswers, a 100% customizable CRM platform, is designed to fit your existing business model without any need to be modified. The system standardizes business processes and workflows. A feature-rich CRM can help you increase productivity and efficiency. It streamlines communications, emails, and walks-ins, and records and tracks all interactions. CustomAnswers provides clients with answers to their specific problems.
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    Salesforce Service Cloud Reviews

    Salesforce Service Cloud

    Salesforce Service Cloud

    $75.00/month/user
    Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.
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    Yodiz Reviews

    Yodiz

    VizTrend

    $5.00/month/user
    Work efficiently by getting a complete view of your team's capabilities. Plan customer projects, team resources, and individual workload. Real-time engagement capabilities, including notifications, comments, and tagging for better collaboration. Prioritize and easily organize customer requirements into epics, stories, and tasks. Forget manual tracking. Set goals and track them with ease using powerful dashboards, real-time notifications and in-depth analytics. Integration with email, help desk software and other channels is easy to achieve to bring the development teams closer to customers. Smart analytics that provide in-depth understanding, forecasting and actionable insights. Customize to suit your needs. Integrate your existing workflow for maximum efficiency, increased visibility and faster delivery. Integrate Yodiz into all your favorite applications to increase your efficiency. Everything is covered, from customer support systems to tracking time.
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    RC On-Track Issue Management Reviews
    RC On-Track issue management allows you to track and manage enhancement requests, product changes, and reported defects from submission until resolution. RC On-Track is commonly used for web development, software development, IT support. However, it can also be used in other industries. You can easily set up your own web server. Administrative users can create projects and assign users to the appropriate roles. This allows you to report issues and track them throughout their lifecycle, from being reported to assigned to closed. To manage support, product management, or development projects you can create as many projects as you like. You can set different security levels to control who has access to what. Attach files to log issues to better explain a bug and illustrate a request. You can comment on issues and view the entire history of issues.
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    IssueFly Reviews

    IssueFly

    IssueFly

    $29 per month
    IssueFly is the easiest online issue-tracking tool to organize communication between you and your client in business projects. IssueFly is an easy tool that allows you to create a temporary space for communication between clients and you. It is easy to use and requires no training. Send an invitation and enjoy IssueFlying. We offer one of the most popular online issue-tracking tools. Our app is free for individual or test use.
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    NVizion Reviews

    NVizion

    Sobha Renaissance Information Technology

    N'Vizion, a web-based robust reporting and analysis tool that provides an integrated, comprehensive, consistent system for managing, communicating and reporting on Environment, Health & Safety practices. SRIT adheres to all applicable government and internal safety, health, and environmental regulations. SRIT designs facilities and manages operations to minimize unacceptable risks to the environment, health, and safety of its employees. SRIT produces and sells products that, when manufactured, used, stored, distributed, and disposed of using product safety communications, and other safety practices, don't pose an unacceptable risk to the environment, human health, safety, or health. SRIT conducts appropriate research to identify and communicate the known hazards of its products and operations to those who may be affected.
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    Wowdesk Reviews

    Wowdesk

    Wowdesk

    $5.00/month/user
    Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process. Wowdesk combines all customer requests from multiple channels into a single platform. Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively. Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance.
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    Aisera Reviews
    Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.
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    Vision Helpdesk Reviews

    Vision Helpdesk

    Vision Helpdesk

    $8.00/month/user
    Vision Helpdesk is a veteran product in satellite helpdesk, with over 20,000+ customers. With their four product platforms that help manage customer support for small to large businesses, Vision Helpdesk is a market leader. They offer solutions that include Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk(Multi Company Help Desk), IT Service Desk/ITIL/ITSM Help Desk and Live Chat Software. Vision Helpdesk was specifically designed to provide support for multiple brands/products in one central location. It does not require integration with third-party software. Users can load the cloud-based or private server version on any Windows or iOS device. Vision Helpdesk leaders believe they can deliver all features that will simplify customer interaction and give you complete control over information flow within your company.
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    MantisHub Reviews

    MantisHub

    MantisHub

    $4.95 per month
    No hassle bug and issue tracking. Our intuitive interface makes it easy to track your issues. You can organize your issues into categories and follow the issues' life-cycle. You can search them, assign them to your developers, attach files and tag them. You can also ping your team mates to customize your system. All this and more is possible with the well-known Mantis name. Host your service for a hassle-free, fast setup and all new features as soon as they become available. No more headaches with maintenance or installation! Access your data from anywhere with reliable, secure storage. Access to our top-notch support team for any MantisHub questions. We are always looking for integrations that will improve the productivity of your team. ManitsHub users have access to a variety of plugins, as well as the opportunity to partner with some of most popular services to maximize their capabilities.
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    CaseCamp Reviews

    CaseCamp

    CaseCamp

    $25 per month
    CaseCamp helps people stay on the same page. No matter your role, everyone works together towards a common goal: completing the project.
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    Crow Canyon Request Manager Reviews

    Crow Canyon Request Manager

    Crow Canyon Software

    $249 per month
    Crow Canyon's Request manager for SharePoint and Office 365 is able to be used for a wide variety of business needs. It allows you to provide faster service and quicker responses for virtually all types of requests, including SharePoint approval workflows. Reduce the time and effort required to follow up on emails or phone calls. To comply with regulations, establish procedures and controls. Measuring service levels. You can customize your service levels to meet your needs. Employees spend more time on their jobs, customer satisfaction rises, and departments such as IT, Facilities and HR, Payroll and Marketing are more productive. Our SharePoint and Office 365 Request Manager covers scenarios that aren't covered by our standard applications, such as help desk, work orders, asset tracking, etc. These applications are designed for specific, well-defined goals.
  • 49
    GLPI  Reviews
    GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices
  • 50
    EasyQA Reviews

    EasyQA

    ThinkMobiles

    $10 per user per month
    EasyQA Software Development Kit can detect and fix crashes in Android or iOS mobile apps Save time You don't need to reproduce the crash in order to determine its cause. Just send it to the Crashes Page within your project and review all details with a log file Delete duplicated crashes If you are unable to debug your code or know of the crash and don't wish him to appear in your system, click on the Delete button Check log files on your phone If your application crashes, restart it. Click on the notification to confirm. You can instantly check the log file to determine the root cause.