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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ETA’s SPOT intelligent transit system unequivocally meets every requirement, standing out uniquely in the market. There is truly nothing comparable to SPOT available today. This transit fleet management solution offers a dynamic array of features tailored specifically to enhance transit operations while paving the way for future growth and seamless integration. One remarkable aspect of SPOT is its hardware agnosticism, allowing users to select their preferred hardware and develop a customized system that perfectly aligns with their operational needs. The modular design of SPOT facilitates easy customization, ensuring you only pay for the functionalities you truly require. Users will benefit from a comprehensive intelligent transit system that includes advanced CAD/AVL capabilities, robust back-office software, and passenger information tools such as tracking websites and mobile apps. Furthermore, SPOT excels in transit fleet management, optimizing route creation and adjustments, and providing complete support for GTFS and GTFS-RT standards, among other features. With SPOT, the potential for enhancing transit efficiency and passenger satisfaction is limitless.

Description

SPoTS, which stands for Service and Problem Tracking System, is a web-based software solution designed to monitor dynamic and actionable business data. It is particularly advantageous for small to medium-sized enterprises that prefer not to handle their own information systems due to time constraints or a lack of resources. Although SPoTS is highly regarded as a trouble ticketing tool within the Information Technology sector, its capabilities extend far beyond that singular function. In fact, more than half of SPoTS' clientele operates in sectors that have no connection to Information Technology. Thanks to its versatile design, SPoTS supports a wide range of applications, including trouble ticketing, issue tracking, and customer relationship management (CRM). Developed and managed by LegendSoft, Inc., an Application Service Provider (ASP), SPoTS also offers software consulting to both public and private enterprises based in Atlanta, Georgia, showcasing its adaptability across various business needs. This makes SPoTS an invaluable asset for organizations striving for efficiency and effectiveness in their operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BriefYourMarket.com

Integrations

BriefYourMarket.com

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ETA Transit

Country

United States

Website

etatransit.com/meet-spot/

Vendor Details

Company Name

LegendSoft

Website

www.troubleticketsoftware.com

Product Features

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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