Best RetentionEngine Alternatives in 2024
Find the top alternatives to RetentionEngine currently available. Compare ratings, reviews, pricing, and features of RetentionEngine alternatives in 2024. Slashdot lists the best RetentionEngine alternatives on the market that offer competing products that are similar to RetentionEngine. Sort through RetentionEngine alternatives below to make the best choice for your needs
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Upzelo
Upzelo
$47 per monthUpzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement. -
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Churnfree
Churnfree
$49/month Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: ChurnFree. What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again. Don't let churn destroy your business. Fight back with Churnfree amazing features today! 1. Create Retention Flow 2. Real-Time Analytics Dashboard 3. Personalized Your Offers 4. Beware of Client Feedback 5. Pause Instead of Cancelling 6. Add Multiple Products So what are you waiting for Start your Free-Trial Now! -
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Chargebee Retention
Chargebee
$250 per monthIncrease customer lifetime value by gaining a deeper understanding of why customers cancel and a clear plan on how to improve. Retain your customers by providing a high-performing cancel experience. The cancel button redirects the customer to a cancel experience powered Chargebee Retention with personalized details to win them back. Customers are presented with dynamic offers based on their targeting parameters. Automated workflows engage and track customer activity across tools and channels. Simple dashboards help you collect insights and take action to retain more customers. Chargebee Retention allows you to address customer concerns with an automated, scalable and personalized experience. -
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Raaft
Raaft
FreeRaaft assists SaaS companies to reduce churn, and get better feedback from customers. Raaft provides a no-code retention flow to your subscribers when your subscribers hit 'Cancel. To get subscribers to stay longer, you can ask them why they are leaving and provide custom responses. To build a better product, you can collect better feedback and obtain higher-quality analysis. -
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CustomerGauge
CustomerGauge
CustomerGauge helps B2B businesses leverage customer feedback and behaviors to align business initiatives and improve account retention. It also helps increase revenue growth through up-sells and cross-sells. CustomerGauge Account Experience™, a platform that allows B2B companies monitor account engagement and collect feedback from key stakeholders. It also allows them to segment real-time results into custom dashboards and map feedback to changes to NPS score and revenue. Users can track engagement through custom and native integrations. This includes how often key stakeholders answer customer survey questions, submit support tickets and open marketing emails. The CustomerGauge Account Expert™ platform also has the ability to set KPI targets to close the feedback loop, identify accounts at high risk of churning and forecast the revenue impact from changes in NPS score. Get a demo today. -
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Reteno
Reteno
$30 per monthPush notifications and seven other channels can help you increase mobile user retention. Retention is key to achieving long-term business goals. Reteno makes retention easy. Get a jumpstart with campaigns that make money right away. Don't waste time designing campaigns or preparing flows. In five days, you can go live with your app retention strategy. You won't likely need a developer. To increase reach and ROI, you can add more channels. You can make repeat sales if you have more channels. It is five to 25 times more costly to acquire a new customer than it is to retain an existing customer. Data is collected from many sources. The data can be used to create campaigns, workflows and segments, and for content personalization. You can also use it to send messages through various channels. To acquire, convert, engage, retain, and retain more customers, you can use ready-made workflows that are tailored to your business type. Our intuitive builders make it easy to create any campaign in just a few seconds. -
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ZapScale
ZapScale
ZapScale Customer Success Platform is the easiest platform to use. ZapScale empowers Customer success teams to monitor and manage customers effectively. ZapScale uses 150 data points from six data sources to give you a customer score that is accurate, evidence-based and conjecture-free. Automatic alerts and predictive analysis of churn allow you to identify customer pain points and solve them proactively. We can help you to ensure that your customers continue to benefit from your solution. -
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Ackee
Ackee Digital Enterprises
Ackee streamlines customer success workflows and helps you beat customer churn. Ackee provides valuable insights for your team to ensure success throughout the customer journey. Ackee's powerful data science platform provides the tools you need to provide outstanding customer value. Ackee integrations allow you to connect your data and access detailed account information, customer churn prediction, and health metrics. You can ditch Excel and no longer have to search for customer information. You will get key metrics and real-time notifications to keep your team up to date on major changes in customer activity. This will allow you to take steps to increase retention and improve adoption. Ackee automatically segments high-risk and active accounts based upon real customer activity. This allows you to create scalable workflows that focus on clients who need your attention most. -
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ProfitWell Retain
Paddle
Stop loosing money due to credit card problems. Retain®, combines world-class subscription expertise and algorithms that leverage millions to win-back customers. This churn problem is probably something you didn't know. Credit card failures are your biggest single bucket of churn. However, you're not recovering any of these customers because you don't recognize the magnitude of the payment failure problem. ProfitWell Retain®, which combines the best of both subscription expertise and algorithms that leverage millions to win-back customers using the industry's highest rate of recovery, combines world-class customer service with world-class data analytics. ProfitWell Retain is the only product that manages for you. We can leverage data and expertise to continually improve recovery rates. ProfitWell is a subscription company that charges only for performance. ProfitWell has analyzed billions of data points to determine why and how to recover them. -
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ProsperStack
ProsperStack
$79 per monthPrevent churn, and you'll get back your revenue. ProsperStack is a drop-in cancellation flow that automatically prevents churn. Targeted offers can be used to save customers and to gather feedback that will help you make informed product, pricing, and remarketing choices. ProsperStack's cancellation flow is a beautiful, low-friction offboarding experience that is kind to users and helps you grow your business. It can be embedded directly into your application using just a few lines code. You can then customize everything in ProsperStack - no developer required! Your cancellation flow can be turned into a powerful tool for churn prevention. Offers that are tailored to customers' segments and reasons for leaving can be made. Analyze results, adjust and personalize at any time to find the most effective offers. ProsperStack answers help you to retarget lost revenues effectively and provide insight into key decisions regarding your product roadmap, pricing, support, and service. -
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CFN Insight
Clarivate
Clarivate Customer Experience Services (CX), formerly CustomersFirst Now was founded on the principle of all businesses putting customers at the heart of their business to ensure success both financially and operationally. We help companies put customers first, and do this with urgency. Every customer interaction is an opportunity for a customer to be delighted or disappointed. Knowing what is working and what is not is crucial to your success. Our program is applicable to both B2B and B2C businesses. It results in higher revenue, better retention rates, and improved margins. Our data-driven approach will help you identify the top drivers of churn as well as customer pain points. Then, we will help you develop actionable opportunities to drive financial and CX results. CFN Insight is a leader in customer journey mapping software. We offer the most advanced visualizations and reporting, action scorecards dashboards, insights, and reporting. -
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Subsets
Subsets
Subsets increases the lifetime value of subscription media by enabling teams to run AI retention experiments without engineering assistance. We analyze the factors that influence retention throughout your customer journey. We recommend retention strategies that are unique to each segment using explainable AI. By automating what works, you can eliminate the guesswork from flows. Connect directly to source systems or your data warehouse. Subsets platform allows business teams to take action. Orchestrate campaigns using the tools you love and know. Join successful subscription businesses who are using Subsets to automate customer retention with AI. Designed specifically for commercial teams and provides seamless integration. Understand what keeps subscribers engaged and run proactive retention flows. -
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B2Metric
B2Metric
$99 per monthPlatform for customer intelligence data that helps brands analyze user behavior across multiple channels. Analyze data quickly and accurately. AI and ML solutions can help you identify customer behavior patterns to make informed decisions. B2Metric integrates with a wide range of sources, including databases that you use most often. Optimize your retention strategy by predicting churn in customers and taking preventive action accordingly. To enable targeted marketing, categorize customers based on their characteristics, behaviors, and preferences. Optimize marketing strategies by leveraging data-driven insights. This will improve performance, target, personalization and budget. Optimizing touchpoints and tailoring your marketing efforts will help you provide unique customer experiences. AI-based marketing analytics to reduce user churn and increase growth. Advanced ML algorithms can identify customers at risk of churning and develop proactive retention strategy. -
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Skalin
Skalin
Skalin's AI-powered Health Scores and powerful automation features help B2B SaaS better engage and grow their customer base with its 360deg views, AI-powered Health Scores and powerful automation capabilities. Skalin automatically pulls data about your customers from the tools that you already use, such as your SaaS, CRM, or workspace. View customer health data, product usage, emails and support requests at a glance. Our self-learning algorithms silently mine customer data to detect risky behaviors. Bye-bye to the cumbersome "if-then" rules. Our AI is ready to use from the first day without any setup. Identify customers that need your attention. Spend less time guessing, and more time helping customers. Use templates that are already built and tweak them to suit your needs. Stop team members from reinventing themselves and automate what needs to be done and when. -
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FlyCode
FlyCode
Manage payment failures intelligently in order to increase revenue confidence. Stop losing revenue because of failed payments. FlyCode's AI-powered dunning and payment management will automatically recover & reduce churn. Intelligent payment optimization can increase subscription revenue. Smart dunning platforms that are tailored to your business can boost your ARR from 3%-7%. Combine powerful AI models, payment logic, authorization information, and payment retries. Intelligent payment retries can reduce churn while increasing your ARR. Payment optimizations and enterprise-level models are available. FlyCode's AI-powered payment engine helps you recover and reduce churn. Data models and tools for dynamic payment optimization. Intelligent segmentation, statuses and tailored dunning for each customer. FlyCode's powerful engine can help you recover more revenue using the first AI-powered dunning and payment management layer. -
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Bellwethr
Bellwethr
Customer health scores, and other assessments, are largely subjective. They are based on a small number of trivial data points. To be truly data driven, you must use ALL of your data to identify serious signals that can identify risks/opportunities and improve decision-making. Identify trends, predict customer lifetime value, predict the churn, and even identify the next best actions for driving retention and revenue. You can also get access to our data scientists to help you learn and improve. Keep track of the reasons why your customers cancel. You can see which segments of customers are performing poorly and which are improving. You can't keep all your customers forever. Former customers are 45% likely to reactivate compared to new customers. Data science is difficult, but you want to make data-driven decisions. Customer health scores, and other assessments, are largely subjective. -
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Waitlyst
Waitlyst
$50 per monthDrive revenue and retention with autonomous AI agents who engage users throughout the entire customer journey. Automated onboarding, activation and retention processes can be used to drive growth. Autonomous ai agents send personalized emails that convert well to your customers. Focus on building your product instead of managing complex workflows. Let Waitlyst understand your primary focus. Pre-empt user behavior changes and stay on top of growth. Our reports require no setup and provide you with all the data necessary to make informed decisions. Waitlyst unifies all of your customer data and activity into one place. It eliminates silos of data, giving you the insight needed to drive revenue and retention. -
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Renewtrak
Renewtrak
Renewtrak connects the global tech sector to power the subscription and renewal economy. Our customers can take control of recurring revenue streams, automate quoting via complex distribution channels, and present their customers with personalized renewal options for any type of license, maintenance, support, or annuity contract. Automated notifications for renewals save your team's time and reach every account, increasing renewal rates. Use the renewal event to grow your existing customers. Allow your customers to browse, self-checkout and close the deal quickly for a faster quote-to-cash. We bring the B2C digital customer experience to B2B where customers are encouraged to not only renew but also expand. Renewtrak automates repetitive work so that your team can focus on the important things. Our dashboard provides real-time visibility with AI-enabled scores for likelihood to renew. -
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Upollo
Upollo
$799 per monthUse product, customer behavior, CRM signals and more to grow pipelines and accelerate NDR growth. Our users are able to generate massive revenue increases. We analyze and learn from billions of data points collected from businesses and users from nearly every country. Our platform is designed to empower your team to expand your user base, retain customers, and convert signups. Be alerted if there is an intention to expand. Know where opportunities are by department, job title or engagement level. Convert high-propensity clients early and help struggling customers succeed. Understanding why people convert and what factors make them less likely. Upollo analyzes data in real-time, providing actionable insights in minutes. Use our insights to empower and grow your NDR (Net Dominance Rate), ARR (Annual Recurring Revenue), LTV, etc. -
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Gainsight
Gainsight
Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue. -
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Intellum Platform
Intellum
1 RatingIntellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Our learning management system Includes everything you need to create, present, manage, track, and improve highly-engaging and personalized educational experiences at scale, with support for robust all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, and powerful API and out-of-the-box integrations. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution. -
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ByTek Retention AI
ByTek
Retention AI is a low-code/no code solution that allows you collect all information about your customers and enrich it to make it actionable. It does not add complexity to existing systems in your company. Multiple sources of customer data. Marketers tend to focus on the acquisition and forget that retaining customers is a lower cost and offers greater success. Not only are CRM specialists and eCommerce managers important, but so are marketing agencies, e mail marketing specialists and advertising managers. They need to be able to understand their customers' buying habits and how they behave. Retention AI gives them insight into their customer base to help them implement "personalized" and more effective marketing strategies. Easy import integrations make it possible to connect retention AI with your eCommerce platform or CMS in just a few mouse clicks. You can keep track of all metrics using a simple and easy-to-use reporting tool. -
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Butter
Butter Payments
Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth. -
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Churn360
Churn360
$399Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn. -
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Staircase AI
Staircase AI
Staircase AI is a pioneer in Customer Relationship Intelligence. Our platform uses AI to analyze millions upon millions of customer interactions, and turn them into actionable human insight that is impossible to spot with the naked eyes. Staircase AI is used by companies to cut through the noise, improve their NRR and increase their profitability. Staircase AI uncovers deep human signals and uncovers customers’ health, sentiment, journey events and risks. Our cutting-edge technology analyzes all customer interactions, including emails and chats, Slack activity and video calls. It then connects the human signals to produce relationship-based insights like stakeholder changes, positive and negative sentiment trends, problematic subjects, and more. Our human analytics, when combined with existing product analytics provide the missing element to fully understand your customer to grow at scale. -
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involve.ai
involve.ai
involve.ai is a platform that uses no code to unify all fragmented customer data into an early warning dashboard. Scale quickly without the need for dozens of data analysts or CSMs. Unify all fragmented data to gain complete visibility of customers and scale your customer experience. You can get personalized recommendations for actions across the entire customer journey so you know which customers to prioritize each day and how to be proactive. Sentiment analysis provides accurate customer health information that can help you identify churn risks and upsell/cross-sell opportunities before they occur. Historical data analysis can be used to recommend Segmentation or Benchmarking in order to identify the leading indicators. -
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Freshsuccess
Freshworks
$79 per user per monthSoftware that helps you achieve customer success. Freshsuccess is a software and subscription company that helps prevent churn and increases expansion. It also strengthens customer relationships. Gain greater visibility into your customer base. View account health, support tickets and billing history in real-time. Identify risks and potential opportunities. Address customer churn and identify new advocates or growth opportunities. Standardize workflows, automate processes, and create best practices for your Customer Success Team. View key metrics such as churn and expansion, product adoption and customer health. Freshsuccess is trusted by leading B2B subscription and software companies. A customer health score captures attributes and behaviors of successful clients. Customer Success professionals use health score to identify customer risks and opportunities before they happen. - 28
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Planhat
Planhat
Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement. -
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Custify
Custify
899$/mo Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows. -
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Userlist
Userlist
$99 per monthBehavior-Based Customer Messaging Perfect for your SaaS. Engage your SaaS users through targeted behavior-based marketing campaigns. You can choose to send the right information via email or in-app messages depending on the time your users are looking for it. Automated behavior-based campaigns can help you to onboard your users. You will always get the right information. Automated email campaigns can be set up based on user actions (or lack thereof) in your product. You can choose to send messages via email or in-app messages. Segment your users based upon their behavior. Send out one-off broadcasts to announce new features and make announcements. You don't have to start from scratch if you use the built-in templates. A simple admin dashboard allows you to view all your user profiles. You can add filters or dive into individual user profiles, where you can view all their properties and events. -
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Relativity6
Relativity6
Relativity6 can help you understand and predict customer behavior. Find and keep your best customers. Cross-sell and up-sell at the right moment. Reduce monthly churn by 0.5% - 1% Relativity6's Knowledge Graph, a massive data store that contextualizes customer behavior outside of your internal data, is available. The Knowledge Graph is built upon a graph database that contains over 1.5TB of contextual information points. This helps overcome data sparsity issues and uneven data sampling. Relativity6's flexible, high-performance infrastructure allows your team to run experiments quickly and learn quickly without requiring a large upfront investment. Our algorithms are fast and can identify trends and insights quickly. They also run on large datasets, which is why our algorithms are so efficient. Too many Machine Learning and AI companies try to hide all their secrets behind the term "proprietary". No one knows your business better than yourself. Marvin was created as an open platform that allows you to easily collaborate with your data scientists. -
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Userpilot
Userpilot
$249 per monthUserpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack. -
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SmartKarrot
SmartKarrot Inc
SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams. -
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TADA
TADA
We help businesses improve sustainability by retaining their customers better. We go #BeyondLoyalty. Our platform helps you retain customers longer using memberships, subscriptions, referrals, digital rewards & more. TADA is an end-to-end customer retention platform that allows businesses to increase growth, improve sustainability, maximize Customer Lifetime Value, and accelerate their business's ability to grow. Our network also allows us to connect businesses together. How does it work? We offer a customized business assessment and a product demo to help you identify the ways your brand can improve sustainability by enabling businesses to retain customers better. Once we have found the right solution, we work closely with you to integrate our customer retention system and get you up-and-running! -
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ChurnZero
ChurnZero
ChurnZero, a real-time Customer Success Platform, helps subscription businesses combat customer churn. Its software solutions enable businesses to understand how customers use their product and assess their health. This allows them to improve product adoption and increase renewal rates. Businesses can also personalize their customer experience by providing timely and relevant touchpoints. -
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UserIQ
UserIQ
UserIQ was founded in 2014 to help businesses realize the full benefits of customer success. It provides teams with the product intelligence and customer insights needed to fight churn and grow their account. It also aligns the business around the users' needs. UserIQ empowers CS departments to focus on users' goals and allows them to be a part of all departments. Our platform makes customer success a business mindset and not a function. -
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SatisMeter
SatisMeter
$49.00/month SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting. -
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AppEQ.ai
AppEQ.ai
$25.00 /month / user AppEQ is a customer retention software that provides real-time customer insights on top of your existing SaaS applications. AppEQ unifies customer data from your CRM, Helpdesk, Email, etc., and delivers actionable insights at your fingertips. Purpose-built for Customer Success and Account Management teams to drive retention revenue and growth without the complexities of traditional Customer Success Platforms. Fast-growing SaaS companies use AppEQ to retain and grow their accounts. Customer Success and Account Management teams from fast-growing B2B SaaS companies rely on AppEQ to boost their retention revenue and account growth. AppEQ is a customer retention software that provides one-click real-time customer insights on top of your existing SaaS applications. -
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CrowdTwist
Oracle
With loyalty and reward programs that are specifically tailored to your customers, you can connect your most valuable customers. Oracle CrowdTwist Engagement and Loyalty increases profitability, deepens customer relations, and improves customer loyalty. To build a 360-degree customer profile, capture data from every interaction with your brand. This can be used to personalize interactions. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints--physical or digital--customers chose to interact with your brand. You can use customer data from all channels and touchpoints to build stronger relationships with your customers. Gamification can be used to interact with customers beyond the transaction point. Learn why customers engage and what motivates them to buy. -
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Stunning
Stunning
$100 per monthStunning makes it easy to recover more Stripe payments that were not paid. Stunning was built from the ground up to help you retain more customers. Stunning is capable of much more than that. Stunning makes it easy for you to stay in touch with your customers and increase your revenue. We can help you recover revenue without even sending an email or notification to your customers. We can help you determine the best revenue recovery strategy for your situation. Keep track of your failed or recovered payments. Stunning gives you access to a variety of data, communication tools, and updates that will keep you up-to-date. Customers will be kept informed throughout the life of their subscription by receiving perfectly timed, customizable emails that are tailored to their needs. These emails can be used to notify them about important events like subscriptions opening, trial endings, transactions, cancellations, and upcoming charges. -
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Gravy
Gravy
$550 per monthRecover any payments that were not received. Gravy is the secret to recurring revenue retention in subscriptions and membership businesses. We have the solution to customer retention and payment recovery. We have been refining and developing the best scripts, engagement strategies, and conversion technologies for the industry-leading failed payments recovery solution. Gravy can work with all payment processors, CRMs, and product delivery systems. Our implementation team integrates your tech stack and ensures that customers and failed payments are synced in real time. A US-based retention specialist will work with you. This specialist is focused on one thing: recovering failed payments and customers. This will allow you to keep your payroll costs low and your profits high. Gravy allows you to retain customers by allowing for recovery of declined payments, credit card declines, and lost revenue. -
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Omneo
Omneo
Retailers are interested in customer retention. Omneo provides your customers with the tools they need to share or manage the zero-party information you require to serve them today, and to help them continue where they left off the next time. Omneo provides your team with the tools and information needed to serve your customers directly, making their experience today and in the future highly relevant and valuable. Omneo offers retail brand teams the technology, expertise and implementation support needed to improve customer retention and advocacy. Omneo offers customers new ways to interact, discover and earn, while rewarding top-performing staff. Omneo was designed specifically for retailers and their customers to collect, manage and share zero-party information privately. Empower your team with the tools to deliver dynamic, convenient and relevant services and experiences that are private and rewarding, capturing customers and cultivating loyalty. -
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We ensure that your online business runs smoothly, beyond the click of a button. This allows you to create memorable experiences for customers. With infinite checkout flexibility and self-service capabilities, you can sell what your customers want. Integrate disparate systems to create seamless customer experiences. Manage your business at any volume by integrating them all. Use consumer insights to make real-time decisions and turn customers into loyal fans. You can launch new landing pages, sales funnels and products in lightning fast time and combat fraud to increase your bottom line.
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Unboxing
UnDigital
Unboxing Marketing Automation will dramatically increase customer retention and revenue. Your fulfillment center will automatically drop the perfect marketing message and CTA to every customer on e-commerce. Your fulfillment center will automatically drop the perfect marketing message along with the CTA to every e-commerce customer in their package. Pre-printed marketing inserts won't be stored again by your operations team. Marketers can easily increase customer conversions with 100% attribution. Daily reporting of the number of outgoing Impressions as well as conversions by campaign. UnDigital allows you to create e-commerce packages that mimic your digital marketing channels. The impression is a personalized, physical print. There is no need to communicate with your operations team. All personalized inserts customers receive in their packages are controlled by you. -
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Scal-e
Scal-e
3000Scale-e is an agile platform that collects valuable information about customers' interactions with brands. We cleanse and transform customer data from every source and manage privacy management to create consistent customer profiles for B2C and B2B. This allows us to orchestrate omnichannel CX and distribute marketing or loyalty programmes. We also harness customer insights to lower the cost of customer acquisitions and retention. -
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Kilterly
Kilterly
$399.00/month Maintain strong customer relationships. Customer retention is increased. Lower customer acquisition costs. How can Kilterly help build long-lasting customer relationships. Our data-driven analytics engine will tell you who is active, indifferent, and ready to churn. It also includes a unique method to measure customer sentiment based upon responses. What is the likelihood of your customer recommending your product or business to others? We provide the tools you need to measure NPS consistently and unobtrusively. Kilterly's automated communication allows you to create campaigns and task work-offs which take customer onboarding and care to a whole new level. Our platform allows you to pick and choose which customer segments you want to reach when most needed. Multiple segmentation criteria are available. You can structure your team's workflow. -
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Seeing what's happening on your website or apps can help you accelerate growth. Kissmetrics is ideal for SaaS product or marketing teams. We provide the information you need in order to acquire qualified prospects, convert more trial customers into paying customers, and decrease churn. Kissmetrics is also suitable for ecommerce product marketing and product teams. We provide the information you need in order to optimize your checkout funnel, convert loyalists into customers, and increase your customer's lifetime value.
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Sturdy
Sturdy
$497 per monthSturdy provides the facts, and only the facts, in seconds. Sturdy AI goes beyond summaries by providing instant insights into trends, and specific things to monitor. You'll know what to do next. Never make another Zoom call without a plan. Now you can get the summaries you've always wanted. You can tell which accounts are being considered for cancellation with a few clicks. You've just saved an account by starting a renewal discussion because you were so prepared. Sturdy allows you to drill down into every customer interaction and discover detailed information on specific processes, products, or services. -
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MarketSizer
MarketSizer
Find out why your loyal customers are leaving you by identifying which customers are using competitor technology. You can then re-engage them. We display all competitor technology subscriptions for your target accounts, so that you can instantly access all the information without having to manually search. We tell you the exact dates that your competitors' customers will be renewing their subscriptions and if they are considering alternatives. This allows for targeted and timely outreach. Use advanced filters to create an account list of accounts that need to be targeted immediately or within the month. This data provides your sales team the information they need to focus their efforts on the most promising prospects. MarketSizer provides real-time competitive market insights to Sales Teams that want to increase their net new sales and accelerate their expansion efforts.