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Average Ratings 0 Ratings

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ease
features
design
support

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Description

A customer intelligence platform designed to aid brands in examining and forecasting user behavior across various channels is essential for modern marketing strategies. This platform enables swift and precise data analysis, allowing businesses to uncover behavioral patterns and trends for informed decision-making, leveraging the capabilities of AI and machine learning. B2Metric seamlessly connects with a wide array of data sources, including commonly used databases, to facilitate comprehensive insights. By predicting customer churn, brands can enhance their retention strategies and implement timely preventive measures. Additionally, customers can be categorized into specific segments based on their behaviors, attributes, and preferences, thus allowing for more targeted marketing initiatives. The refinement of marketing strategies through data-driven insights boosts performance, enhances targeting precision, personalizes customer interactions, and optimizes budget allocation. Furthermore, creating tailored marketing efforts and optimizing touchpoints leads to distinctive customer experiences. With AI-driven marketing analytics, businesses can effectively reduce user churn while fostering growth. By identifying customers at risk of leaving, companies can devise proactive retention strategies utilizing sophisticated machine learning algorithms, ultimately ensuring sustained engagement and loyalty. This comprehensive approach to customer intelligence empowers brands to thrive in an increasingly competitive landscape.

Description

RetentionEngine enables you to create a cancellation process that gathers valuable insights regarding the reasons behind customer cancellations, aims to retain those customers, and highlights trends throughout their engagement with your product. Dissatisfied customers offer the most critical insights for improvement—what failed them, who experienced the problem, and what might persuade them to reconsider? These are essential questions that RetentionEngine assists in addressing and refining. Notably, 80% of customers indicate that a business could have taken actions to prevent their cancellation. Your existing customers serve as powerful marketers, and negative cancellation experiences can spread quickly among potential clients. With churn rates increasing, RetentionEngine helps you save valuable time and protect your revenue. We have put in the effort so you can focus on what matters! You can easily get started with a straightforward integration into your subscription service. RetentionEngine stands out as the only no-code, AI-driven offboarding solution specifically crafted to help you retain customers, conserve time, and boost your revenue while enhancing overall customer satisfaction. Additionally, by utilizing our platform, you’ll gain a deeper understanding of customer behavior that can inform future strategies.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 
Adjust Yes 
Amazon DynamoDB Yes 
Amazon Redshift Yes 
Bitrix24 Yes 
Bold Subscriptions No 
Cratejoy No 
Google Ads Yes 
HubSpot Customer Platform Yes 
InPlayer Yes 
Mixpanel Yes 
Oracle Cloud Infrastructure Yes 
Paddle Yes 
Recharge No 
Salesforce Yes 
Shopify No 
SmartMessage Yes 
Telegram Yes 
Zoho CRM Yes 

Integrations

Stripe Yes 
Adjust No 
Amazon DynamoDB No 
Amazon Redshift No 
Bitrix24 No 
Bold Subscriptions Yes 
Cratejoy Yes 
Google Ads No 
HubSpot Customer Platform No 
InPlayer No 
Mixpanel No 
Oracle Cloud Infrastructure No 
Paddle No 
Recharge Yes 
Salesforce No 
Shopify Yes 
SmartMessage No 
Telegram No 
Zoho CRM No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

B2Metric

Country

United States

Website

b2metric.com

Vendor Details

Company Name

RetentionEngine

Founded

2020

Website

www.retentionengine.com

Product Features

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Machine Learning

Deep Learning No 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) No 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization No 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

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