Remote Utilities Description
Remote Utilities is a versatile remote desktop solution suitable for business and home use. View and control the remote computer as if you were sitting right in front of it.
For business users, Remote Utilities serves as a command center, maintaining IT infrastructure efficiently. It consolidates all PCs into a list for easy access, monitoring, and management. It is instrumental for optimizing inventory management, eliminating the need for physical access to remote PCs, allowing secure connections to office computers from home or while traveling, ensuring instant access to files, databases, and software.
Helpdesk providers will find the firewall bypass feature beneficial, allowing connections to remote PCs without installation and administrative privileges, even with firewalls and NAT services. Customize the Agent with your branding before deployment to clients. This ensures that technical support specialists can assist clients regardless of their computer literacy or network configuration.
Remote Utilities Alternatives
TruGrid
TruGrid SecureRDP secures access to Windows desktops and applications from any location. It is a DaaS solution that employs a Zero Trust model without firewall exposure.
Key Benefits of TruGrid SecureRDP:
- No Firewall Exposure & No VPN Needed: Enables remote access without opening inbound firewall ports
- Zero Trust Access Control: Restricts connections to pre-authenticated users, reducing ransomware threats
- Cloud-Based Authentication: Removes the reliance on RDS gateways, SSL certificates, or third-party MFA tools
- Enhanced Performance: Uses a fiber-optic network to minimize connection delays
- Quick Deployment & Multi-Tenant Support: Fully operational in under an hour with an intuitive multi-tenant console
- Integrated MFA & Azure Compatibility: Supports built-in MFA along with Azure MFA & Active Directory
- Broad Device Compatibility: Works seamlessly across Windows, Mac, iOS, Android, and ChromeOS
- Always-On Support & Free Setup: 24/7 assistance and complimentary onboarding
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ISL Light Remote Desktop
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Zoho Assist
Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes.
Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities
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LogMeIn Resolve
LogMeIn Resolve is a comprehensive unified endpoint management (UEM) platform designed to streamline IT operations and help managed service providers (MSPs) scale efficiently. It integrates remote monitoring and management, unattended remote access, ticketing systems, workflow automation, and AI-driven insights into a centralized console. The platform supports patch management, antivirus monitoring, alerting, and remote execution, allowing IT teams to proactively maintain device health and optimize performance. Users benefit from unattended access to Windows, Mac, and Android devices, enabling issue resolution without user disruption. LogMeIn Resolve also offers IT asset management capabilities that track inventory, license compliance, and usage to support smarter decision-making. AI-powered features such as helpdesk ticket summaries and script generation boost team productivity. The platform integrates easily with popular tools like ServiceNow, Zendesk, and Microsoft Teams. LogMeIn Resolve is ideal for IT teams and MSPs looking for a secure, flexible, and AI-augmented solution to modern IT management challenges.
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Pricing
Pricing Starts At:
$99 one-time payment
Pricing Information:
Starter - 99$ per concurrent user + 20 endpoints.
Mini - 249$ per concurrent user + 50 endpoints.
Pro - $499 per concurrent user + unlimited endpoitns.
Endpoint - $290 per 10 endpoints + unlimited concurrent users.
Mini - 249$ per concurrent user + 50 endpoints.
Pro - $499 per concurrent user + unlimited endpoitns.
Endpoint - $290 per 10 endpoints + unlimited concurrent users.
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Remote Utilities Pty (Cy) Ltd.
Year Founded:
2010
Headquarters:
Cyprus
Website:
www.remoteutilities.com
Media
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Product Details
Platforms
Windows
Mac
Linux
iPhone App
iPad App
Android App
On-Premises
Types of Training
Training Docs
Training Videos
Customer Support
Online Support
Remote Utilities Features and Options
Remote Support Software
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Desktop Software
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
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