Recordsure Description

We transform customer conversations and documentation into valuable insights that drive performance and culture. Our cutting-edge technology combines human intelligence with machine-powered capability to support compliance and customer care at scale. Every day, regulated organizations communicate with their customers through multiple communication channels. These interactions are a valuable source for information that can be used to improve customer experience, manage risks, train staff, and increase sales. It's difficult to process so many data that it's become almost impossible. Our bespoke analytics tools and automation tools help you to break down this information with both human-level intelligence as well as machine-powered capability. Our tools provide valuable insights that can be used to drive performance, culture, and risk management, no matter what the purpose of the data.

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Company Details

Company:
Recordsure
Year Founded:
2012
Headquarters:
United Kingdom
Website:
recordsure.com

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Recordsure Features and Options

Speech Analytics Software

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
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