Xdroid Voice Analytics Reviews

Xdroid Voice Analytics Description

Xdroid enables digital transformation in contact centers through voice and text solutions based upon artificial intelligence and machine-learning.

We automatically collect 100% of customer interactions and provide valuable, consistent and objective insights and information about each conversation. Our semantic capabilities, keyword detection, and emotion analysis can help you improve your customer experience, agent retention and productivity, and ensure compliance.

Contact centres can use our innovative and competitive solutions to understand customer journeys and get closer to 360-degree customer views.

Pricing

Free Trial:

Yes

Integrations

API:

Yes, Xdroid Voice Analytics has an API

No Integrations at this time

Reviews

Total

ease

features

design

support

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Company Details

Company:

Xdroid

Headquarters:

Belgium

Website:

www.xdroid.com

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Media

Product Details

Platforms

Windows

Mac

Linux

Chromebook

Type of Training

Documentation

Live Online

Videos

Customer Support

Phone Support

Online

Xdroid Voice Analytics Features and Options

Speech Analytics Software

Automatic Transcription

Call Center Management

Call Recording

Customer Experience Management

Data Security

Natural Language Processing

Predictive Analytics

Self-Service Search

Sentiment Analysis

Surveys & Feedback

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