Alternatives to Quandora

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

PatentCAM is a secure, central repository for R&D and legal stakeholders to manage, annotation and monitor patents and scientific literature relevant to your organization's patent landscapes. It is designed for patent and technical information professionals and replaces less-friendly Excel or SharePoint products that are used by many organizations to manage and distribute patent-related data. PatentCAM can be implemented in your organization to increase informed decision making and limit legal risks. Particular benefits -Enhances competitor intelligence: Reduce redundant research -Speeds up the time it takes to commercialize -Reduce litigation costs and discovery costs -Increase IP monetization possibilities, licensing, sales, etc... PatentCAM expands institutional knowledge by aligning R&D and legal teams, resulting in better strategic decisions.

Lucy is an AI-powered knowledge management system that allows more efficiency and productivity from your employees. She makes it easy to find what you need to know when you need to know it. She listens for changes in your data, reads those changes, and learns all about your organization's accumulated knowledge. She does this without moving it from the places it resides.. She understands documents, PowerPoints, PDFs, graphs used to interpret data, videos, and audios. She connects to third-party data sources to include their insights. Lucy's integration with Slack and Microsoft Teams makes it easy for your team to ask questions that she answers from her learned knowledge. She will help you find the best answer, and she identifies other possible answers if you need a different level of insight. She helps with onboarding, enablement, market insights and research, sales productivity, operational best practices, customer services support, and subject matter expert knowledge protection if individuals change roles or leave your organization. Lucy reads and absorbs every piece of information you want her to when she joins your team. Lucy never leaves, never forgets, and is gets smarter every day.

Ask questions and get answers based off your conversation history. We convert conversations from your channels into answers for everyone in your company. Our Slack bot can answer questions about any topic that is recorded in your Slack History. Streamlines communication through the capture of essential technical discussions, bugs reports, and code fragments. A knowledge base that is organized can speed up problem-solving and onboarding. It also helps to transfer projects. Centralized repository for crucial insights into deals, client conversations, best practices, etc. Tribalbase facilitates seamless knowledge sharing. This allows your team to close more deals faster and build stronger customer relationships.

All your knowledge and learning can be found in one place. Sana is an AI-powered learning platform that empowers groups to share, discover, and harness the knowledge needed to accomplish their missions. Blending live collaboration sessions with personalized, self-paced courses gives everyone a more immersive learning experience. All from one platform. Sana Assistant can generate questions, explanations and images from scratch, which lowers the barriers to sharing knowledge. Interactive quizzes, Q&As, stickynotes and reflection cards, as well as recordings, can help anyone keep the energy up and engage. Integrate Sana into all your team apps to make your entire company's knowledge searchable within 100ms. Github, Google Workspace (Notion, Slack and Salesforce), Github. You name it, Sana can query it.

Empower your team by providing structured channels. Find answers to your questions all in one place. Automatically map and find experts within your company. Earn badges and rewards. SylloTips is an integrated knowledge-sharing tool that uses artificial intelligence to maximize the dissemination of skills and information among employees. It revolutionizes the management of knowledge by integrating tacit knowledge from users with structured data from your company through its intuitive channel structure. SylloTips is a platform that allows companies and institutions share knowledge and expertise with their members. It is an innovative software that allows users to access a central repository of information and to contribute to it. Users can ask questions, search for relevant information, and receive answers based on the platform's collective wisdom.

Mantium's AI platform encourages knowledge sharing and alignment within organisations, helping teams work towards common goals. Knowledge management systems (KMS), which are used to manage large teams, are key to collaboration and learning about meetings, processes, and other events. We enable enterprises to quickly find the right knowledge in their KMS using AI to provide the best answers. If Mantium does not have the answer to your question you can update the information and the AI will improve in future instances. Mantium allows you to search systems holistically with Natural Language Processing (NLP), so your team can quickly find the information they need. You can ask a question via Slackbot and not need to switch to another app to get the answers.

Welcome to ehabilis. This tool will increase the speed of your organization. It introduces a new model for continuous, interactive training and professional learning that recognizes professionals who add value to the company. eHabilis allows you to create a global teleworking platform, integrating videoconferencing to host online seminars, group meetings, and digital tutorials. Interactive, friendly training content that adapts to all devices. Collaborate Through a gamified learning platform that encourages collaboration and overcomes challenges. Share Information Using multiple channels to exchange and value the knowledge of others in a climate that fosters trust and healthy competition. eHabilis is a software that helps to improve the efficiency of talent development, training and collaboration within organizations. We improve traditional training processes by implementing a global approach in knowledge management.

Blockbrain's AI platform transforms the knowledge of your team into a competitive advantage. We automate processes, improve internal collaboration, and boost efficiency and profitability. All of this is done with the highest data security and ethical AI experts. Our AI enterprise platform, which does not require any coding, boosts productivity through a streamlined access, creation and sharing of knowledge. Every interaction will increase the intellectual capital of your organization. Use the best LLM models to grow your business. Start in minutes. No coding required. Connect all the knowledge of your company, including files, web content and expert insights, in one place. Save time by searching through data scattered across the web. Find information in any language with sources that are transparent. Use company data to create structured documents such as reports, emails, and pitches in seconds. Save hours of repetitive knowledge-based work.

Document your team's language, including acronyms and other terms. Make it easy to access in the apps you already use like Slack. Wonderus allows you to have a universal language and a data dictionary that is always available for your products and processes. Wonderus allows sales and support teams to help customers more quickly by providing instant access to company knowledge. Wonderus helps you get your busiest and newest team members up-to-speed with the unique language and knowledge of your team. Your team language is constantly evolving. Slack or Wonderus can be used to request new entries from team members. You can avoid repeat questions by linking questions with cards. Traditional wikis don't work. They are difficult to search and require team members to switch contexts. Slack makes team knowledge readily available to those who are already working in the area, just a click away.

Although the first generation of internal communication tools made it easy for co-workers to chat about any topic, it was easy to become overwhelmed and inefficient. ProProfs Collaborate facilitates calm, productive knowledge exchange that goes beyond just chatting. Chats and Q&A sessions can be set up to enhance your team's learning. You can stop digging through emails, documents, and long chat threads. Members can communicate, collaborate, ask, and answer questions in private or public groups. Knowledge exchanges within companies are easy to access and searchable. Question and answer software organizes knowledge through topics and threads, and places the most relevant answers at the top of each Q&A. You can reduce the noise by seperating chat and Q&A sections.

OneBar is a knowledge management platform that allows your team to collect valuable information and make it accessible anywhere. OneBar allows you to easily document frequently asked questions and answer to share with colleagues. Ask questions, invite others to help, and comment on the answers all from one place. You can tag answers, assign subject matter experts, set expiration notifications, and many other features to ensure that your OneBar information is accurate and up-to-date. OneBar understands your meaning better than traditional keyword-based search engines. Have you already found the answer in Google Drive or Confluence. Send OneBar a link and we'll embed the live preview in a OneBar document. OneBar makes it easier to close deals and share the most up-to-date answers with your sales team. Reduce the time it takes to respond to customer queries. Every support rep should be the best.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage.

You learn new information and skills every day. To perform your daily tasks and to follow your routines, you use existing knowledge. How do you use the knowledge you have and those of your colleagues? Is it possible to make knowledge more accessible to everyone in your company and team, and save time and money? Knowledge is the most valuable resource in a company or team. This makes it even more important to make the most of this valuable resource. Companies need to maximize the knowledge's benefits. KMmaster is our simple and efficient knowledge database that allows you to make more of your knowledge and be more productive. Pumacy offers KMmaster (Knowledge Management Master), an in-house development. This innovative technology allows for systematic development, documentation and distribution of company knowledge and information.

Lemon is a mobile learning platform that allows companies to give their employees, field force members, and external teams the right knowledge at any time. Learn how Lemon can help you and your team achieve greater success via mobile knowledge transfer without boundaries. Our goal is to allow everyone to learn in their own way. Only if we can all access knowledge easily and quickly from anywhere, will we be happy. Absolute freedom is the highest good. It means being independent of place and time. Mobile learning with Lemon®, means total freedom of knowledge. It's easy to try. We want people to be able to access knowledge wherever, however, and with whatever they choose. Our lives and our work are mobile. Knowledge is essential at all times and on demand. In today's agile world, competent employees are essential.

According to studies, employees spend an average of 2 hours per day searching for information. Only to be able perform at their job. Now is the time to empower your team to focus on what really matters. Elium is a trusted, flexible resource for sharing and enriching company information. It streamlines the decision-making process, enhances collaboration, and allows for more innovation. What about company-wide procedures, key learnings from projects or market insights? All of them have a place at Elium. Give your team the tools they need to share company knowledge and capitalize on it. Search inside embedded files and stories easily. In seconds, find the most relevant knowledge. It is one thing to capture knowledge, but it is another to ensure that it remains relevant over time. Elium empowers teams with smart tools to use existing knowledge to collaborate around key insights.

All your knowledge pieces can be stored in one place that is searchable and easily accessible. Different types of knowledge elements can be stored in one place: web files, videos, files and photos, memos, memos, memos, and so on. Use our browser extensions to save content as soon as you find it useful. Our fast, typo-tolerant search will quickly locate your content. You can access knowledge within Microsoft Teams and Slack. Tag filtering allows you to search for all content that is related to a tag. Crowdsource content across departments, teams, or the entire company. Talk to your learning buddies via comments about the saved content.

Intelligent learning tools allow you to centralize knowledge, create and share content and deliver instant answers. Basewell is an online learning platform that was designed for the way people learn and work in today's world. Learning tools are designed to complement in-person learning experiences, not to replace them. Force teams to rely on gut feelings and guesswork when they are away from their desks or each other. Basewell solves this problem by centralizing information, generating dynamic content and answering questions within seconds, instead of days. Content creation using generative AI, file integrations, and more. Knowledge gaps, blindspots, and issues (before your team is affected) Handcrafted to be fast, intuitive, and powerful. Tags help you to route the right content at the right time. Ideal for structured training, such as during onboarding. All your manuals and spreadsheets. All you need is a global internet connection.

Slack allows you to access all the knowledge of your company. DataQA is a Slack-native knowledge manager app that allows teams to tag, save and bookmark information within Slack. Access to information is more productive, accountable and helps employees onboard successfully. Bookmark important product discussions, screenshots, explainers. Keep track of all links and content about companies and market trends. To help new members, save frequently asked questions. Follow your interests and receive digests so that you don't miss any. You can save frequently-asked questions, screenshots, and important discussions. Enhance the onboarding experience for senior employees and new members. You don't have to leave Slack, or rewrite any content. This app is unlike other apps. DataQA works on your current flow.

Knowledge Management leads to better customer services. Improve First Call Resolution and speed up customer service calls. You can access the latest issues via live updates. Call Scripting helps you navigate transactions. Unlock the potential value of your Enterprise's expertise. Collaborate with experts in your field. Facilitate collaboration. SMART analytics allows you to optimize and track your knowledge processes. LearnLode is a SaaS platform that can be self-deployed. Your team leader or Operations Manager can easily create and manage all resources. This allows you to quickly get started with no setup or integration fees. Effective Knowledge Management is essential for improving customer service in your call centre. Give your agents access to our powerful knowledge base, decision support tools, and empower them to deliver outstanding results.

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

Inefficient and uncoordinated issue diagnosis is a problem for service businesses. This can lead to unnecessary technician dispatches and parts returns, and a high rate "no fault found". PTC Service Knowledge and Diagnostics features connected interactive diagnostics. This allows remote diagnosis of smart, connected products (SCP), and automates issue diagnoses. Keep up with the latest PTC company news and find out about Service Knowledge and Diagnostics' (SKD), exciting new releases and future visions. PTC Service Knowledge and Diagnostics can be used to improve the service delivery in automotive industry. Service call and dispatch avoidance rates increased by 20%. Increased resolution time by 20 to 75 percent. Real-time sharing of solutions enabled. By 40%, the diagnostic time per call was reduced. Service and warranty costs are reduced. Equipment up-time is improved

Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products. Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended. 1. The probabilities of root causes 2. the likelihood that certain corrective measures will prove effective 3. Repair costs 4. The time required to complete the corrective actions. Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.

Confluence by Atlassian, a leading content collaboration tool for modern teams, is Confluence. It allows teams to collaborate, create, and share projects in one place. They can also easily publish and access company information and capture, store, and grow their knowledge. Confluence can also be used on mobile devices, allowing teams to track and give feedback, and keep in touch regardless of where they are.

Igloo Digital Workplace. Connect all your apps to create a digital workplace experience. Igloo gives your employees a single place to access the tools they need. It seamlessly integrates with your most valuable business platforms and applications. Igloo is a leader in digital workplace solutions. It helps companies transform their intranets into inspiring digital destinations that increase communication, knowledge sharing, collaboration and culture. All Igloo solutions can be accessed from anywhere, are 100% cloud-based and mobile-enabled. They also integrate with the most important enterprise systems and cloud apps that your business uses. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.

Show them what to do. You can easily create and share visual-based training materials that will empower employees as well as impress customers. The Top 3 Reasons Companies Use Proceed.app. Documenting company knowledge. Proceed.app makes it easy to create photo- and video-based Standard Operating Procedures (SOPs), and guides. They are also less boring for your employees. Training employees. Training employees. Pictures are worth a thousand pictures. Visuals can make your training more engaging for your employees. Supporting customers. Show your customers how you use and maintain your products with photos and videos. Text-based manuals are no longer the best! New employees. A visual learning experience can reduce onboarding time. Institutional Knowledge. Encourage your teammates to share what they know. Training & Support Step-by-step resources will help you show your team new things.

Your employees will be able to communicate as they would at home, via social media, mobile and easy. This increases engagement, knowledge sharing, and innovation. Plek allows you to reach everyone and your colleagues can find one another. This is especially important in these uncertain times, and when remote work is possible. Collaboration is more than just about getting things done. For growth, innovation, and change, 'Thinking about Things' is equally important. This can be done online in an internal community or as a part of your existing intranet. How can you reach and engage employees at the shopfloor, hospital ward and on-site? An app that is secure and yours, that can be used as a great alternative for WhatsApp

Use checklists, resources, and internal guides to help you easily onboard new team members. New team members will be able to get to know your product, best practices and culture. Outline is great for keeping your team's shared knowledge searchable, organized, and accessible, no matter if they are experienced remote workers or new to working remotely. Your company handbook should not be kept in a PDF file hidden on a shared drive. It should be searchable, easily updated, and easily accessible so that everyone can find what they need. Outline is very fast. We have worked hard to ensure that Outline responds in milliseconds. Documents load instantly, search is quick, and navigating the UI is fast. The Outline editor was designed from the ground up to make it easy to use but also powerful. Writing and reading docs should be fun.

InfiniteKM, a cloud-based platform that enables consistent, compliant Customer Experiences (CX) at all touchpoints via superior Knowledge Management (KM), is a cloud-based platform. Customers receive the right information at the right moment while creating a compliant business model and operating model that delivers consistent service delivery. Integration into existing technologies (Salesforce Dynamics, SharePoint, etc. The InfiniteKM platform allows governance, risk, compliance, and engagement to easily cascade across the enterprise. This will ensure that your teams are empowered with the right answers and empower them. InfiniteKM is used by top organizations to ensure that their customers and teams receive the correct information across all channels. This helps to improve CX and compliance. The platform is used to improve their ability to deliver exceptional CX by helping them to drive leadership alignment, build team culture and increase employee engagement.

Klutch is for teams who want to work together, organize company information, save time answering repetitive questions, and hire new members. Short, easily copyable answers that will help you avoid repeating yourself to customers. Long-form, important company information that is shared with individuals, teams, and the entire company. Klutch's canned answers can help you share your valuable information with your customers and colleagues. You can make it easier to find what you need with categories, tags and permissions. You can work together in real time on your documents, or leave a comment for others to see later. You can choose from dozens pre-made templates, or you can create your own for you and your coworkers to use. You can share your published pages or drafts with users, groups, or the entire company. You can organize your pages and drafts in designated folders that you can customize so that nothing is lost.

SAP Litmos is a SAAS/Cloud platform to e-learning. It is also known as a learning management software or LMS. SAP Litmos cloud-based LMS allows learners to engage with great user experiences anywhere, anytime, on any device. SAP Litmos LMS lets you create courses and learning pathways using video, audio and text. An LMS allows training professionals to manage all aspects of their training program from a single, secure environment. SAP Litmos LMS is a cloud-based system that unifies virtual, mobile, and social learning. It empowers sales and compliance managers, training departments, safety and compliance officers, and HR teams to collaborate on, distribute globally, track, and track web-based training courses. It also allows them to schedule and track instructor-led courses. It automates previously tedious tasks so that teams can concentrate their energy on aligning training with company strategic goals.

The innovative technology of Arbolus gives you the ability to reach industry professionals quicker so that you can gain better insights. Arbolus allows professionals to make the most of their industry experience and connect with the most respected businesses around the globe. Our platform allows you to connect with industry professionals and read transcripts from previous calls you or your team have made. The platform allows you to re-engage directly with colleagues and professionals that you trust. Keep in touch with the professionals you've worked with. Add them quickly to new projects and get more from your professional network. Invite your professional network to join the Arbolus platform and work together. Your company's network can be expanded and made available to colleagues around the world.

Jinbox helps financial institutions and solution providers optimize and automate sales, procurement, and innovation processes. Jinbox Knowledge Management Platform allows you to extract knowledge from sales data, present it at the right time, and reuse the generated knowledge base in order to accelerate your next sales cycle. Jinbox Knowledge Management is a one-stop solution that enables sales staff to streamline their processes and build a company's knowledge base. It taps into the enterprise data lake and transforms data into knowledge using AI algorithms. To efficiently answer client queries, mobilize your internal resources and data. Automate the creation of a structured knowledge base. Empower is a tablet app and a digital platform that uses an innovative approach to generate urban layout scenarios based on residents.

As organizations grow, they tend not to document and collect team knowledge in a systematic way. This knowledge can be found in various documents, spreadsheets and legacy wikis. It can also be stored in email threads and chat rooms. AllAnswered is a single platform that allows your team to easily access all the information they need. Mentorship and institutional knowledge are essential to the long-term success for any organization. To ensure that everyone has easy access, you need to tap into the expertise of your top team members. A custom Questions & Answers portal ensures that team knowledge is always available and that no one has to learn everything from scratch. If someone relies on outdated information, an outdated document repository can lead to serious mistakes. If your knowledge base cannot be trusted, it is of little value. AllAnswered provides your organization with a modern Wiki editor, built-in workflow and makes it easy to keep your knowledge base current.

Galisto helps you to reduce unnecessary and time-consuming tasks, which are often caused by a large number user applications. Galisto takes away the technical details and gives you an intuitive user interface that allows you to run your daily business efficiently. Your employees are your most valuable resource. They are the ones who make your company unique. How can you support your employees so that they can share their knowledge with others efficiently? Galisto®, supports you on your journey to a knowledge-based business! Our products and services will help you become a knowledge-based organization that shares the best resources with its employees. You can start with a basic set of functions or have specific requirements. Galisto®, has the right answers. Your employees. Your employees are the most valuable resource in your business.

PaceKB provides a powerful knowledge-base solution that allows for 24/7/365 support as well as internal collaboration in your business. We offer two main knowledge base solutions: Protected Knowledge Base for internal teams or customer-protected websites, and Customer-facing Knowledge Base Solutions. Our solutions are easy to manage and affordable. We offer features like advanced white-labeling support to customize your knowledge base, and AI tools that make content management more efficient.

It is a well-known fact that change is constant in today's dynamic business environment. It is essential to keep Knowledge, People, and Business in the right perspective when dealing with dynamic business situations. This will allow employees to perform at their best. A strong Knowledge Management practice is key to this. All Knowledge assets should be stored in a structured manner. All employees should have quick and easy access to SME's. Facilitate Knowledge Sharing activities faster and easier. Facilitate participation of more employees in KM. Facilitate easy search and recall of knowledge assets across the organization. Knowledge Management is a discipline that allows organizations to identify, understand and build their competencies. Businesses that harness their Knowledge Assets will reap the benefits of sustainable and profitable growth.

To improve your business intelligence and innovation capabilities, capture, connect, and share knowledge from experience feedbacks and documents. PICC Software is a platform that is result-oriented and all-in-one for all use cases in which know-how is key to business success. PICC Software is the only platform that can analyze experience feedbacks and data and then combine them with company's specific knowledge. All your employees can access the results immediately, any time, anywhere. PICC Software allows you to stop reinventing the wheel and uncover new opportunities. It also helps you reach new heights of excellence. All the problems in your organization are reviewed and all possible solutions are compiled by artificial intelligence into a collaborative knowledge map. Your experts' creativity enhanced with artificial intelligence. This scientifically proven method will help you manage all your innovation projects efficiently.

Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.

Software that reduces mistakes, questions, onboarding time, and other costs. Interactive, "dummy-proof" guides that employees can follow without getting lost in the middle of a process. You can increase QA scores, decrease questions, and reduce training time by creating an online searchable knowledge base that will keep everyone in your call centre on the same page. Your employees can learn new procedures and deal with complex situations by helping them to increase productivity, decrease mistakes, and reduce training time. Step-by-step guides that are customizable and easy to follow will help you capture your company's unique procedures. This will improve employee performance.

The Berkeley Publisher is the most user-friendly software suite for developing and maintaining knowledge-intensive applications. Our decision-tree software allows content experts to quickly and easily share their knowledge with their target audience. The Berkeley Publisher is easy to use, but powerful enough to handle the most complex knowledge-intensive applications. The Berkeley Publisher makes it possible to create decision trees without any programming knowledge. The decision trees can be built graphically, and you will quickly become familiar with the software thanks to the familiar Microsoft Office interface. The graphical representation allows you to keep track of everything and avoid getting lost in endless codes. The Berkeley Publisher allows for central management of all information and knowledge. You can easily add questions and conditions, and make any necessary changes.

Tettra is an internal knowledge database that uses smart workflows to answer repetitive questions. Tettra allows you to centrally document important policies, processes, and procedures. This makes it easier to onboard new colleagues and reduces the time spent answering questions. Cloud apps consume most of our time. Software continues to consume the world. As a result, we continue to create more information and use more tools. There are downsides to all this information. This fragmentation of tools makes it difficult to share context and agree upon the best decisions, especially cross-functionally. Your best employees should not be asked the same repetitive questions when growing your team. Everyone needs to have access to the same information and principles in order for them all move quickly. Your internal knowledge base is only as good as the contributions of everyone. Tettra makes it easy to share knowledge by referencing content from other systems.

Collaboration and knowledge sharing can speed up the process of onboarding new talent. Use integrated cyber knowledge to reduce time spent on knowledge management, asking and answering questions, and reduce the amount of time it takes to do so. From day 0, collaborate and align. A transparent and aligned delivery process to accelerate readiness. Single points of failure can be identified and addressed before they cause employee attrition. High-availability backup of your organization's cybersecurity configurations and decisions. Get to know your colleagues and share your insights. Your own organizational collaboration network will help you move faster. Find community-shared cyber content that you can reuse and enhance for your own cyber programs. Live collaboration with contributors to stories, chat, or live sessions. Keep your team updated on the status of content, tasking, and commentary.

Cocoom is a visual communication tool that allows teams to collaborate and communicate better. A source of knowledge that improves support and collaboration between teams. Our easy editor and template library allow you to be productive immediately and produce high quality knowledge without any training. Cocoom helps to reduce friction and misunderstandings among multiple teams. We find it difficult to give value to our actions and make visible what we do when we leave our own department, project, or team. Cocoom makes it easy for you to share visual information to improve cooperation. Cocoom enables support services to provide an efficient, up-to-date and complete source of information for all employees. This allows each person and every team to have the visual knowledge they need. The support services' role is simplified and enhanced.

Hypernotes makes it easy to express your knowledge in a natural manner. It's easy to create, expand, and - perhaps most importantly - it's easy for others to understand. All your notes, tutorials and intranets, books and scripts, articles, research, and other materials have a new home. Everything is connected. Your knowledge is connected. You can easily create a semantic network with Hypernotes. The result? The result? Less text and more understanding. Your team is essential when your projects grow in size and become more successful. This is also true for knowledge bases. Hypernotes offers powerful task management features. You can share and assign writing-related tasks to your friends, family, and colleagues. The most important steps in content creation are not at your desk, but out there, in real life.

Knowledge is power. It is powerful to use it. Support teams are the best at solving customer problems and know the best ways to do it. A knowledge base is an essential part of any company's customer service strategy. It provides information such as frequently asked questions, product details, policies, etc. and empowers customers, agents, and other users. Zendesk Guide, which integrates seamlessly with Zendesk Support is a smart knowledge database. It was designed to help you and your team improve and keep your content current, and then serve it to customers before they can say "FAQ".

Seismic Knowledge provides teams with a solution that enables them to access answers, documentation and assets faster, right in the flow of their work and using tools they already use. By using Knowledge, users are able to connect multiple systems into a single searchable source of fact so that reps can be confident they have the correct information. Seismic Knowledge allows teams to: Knowledge integrates with Seismic, allowing reps to access FAQs via Seismic search. It also integrates Lessonly, so users can surface Seismic content as well as Lessonly training directly by chatting with the Seismic Slack Bot. Users can ask the Seismic Slack Bot questions privately or get AI-recommended responses when asking questions on specific channels. The Chrome extension also provides ongoing, instant access to answers, documents, and lessons - regardless of the application that they are using, such as a CRM, email, or email.

RoK'IT (Social Knowledge Management - Social KM ), is a platform that enables organizations to share knowledge and generate benefits for their members. RoK'IT allows people with key knowledge to have access to knowledge. RoK'IT relies on the interactions between individuals to improve knowledge acquisition and fluidity. RoK'IT offers a unique set if indicators and mapping tools that can be used to assess the intangible capital of a learning organization. RoK'IT is more than just a list of documents shared, more than a site that's only for the lucky few, more than an exchange thread that lacks context, RoK'IT provides a technological platform that helps companies of all sizes create their own dynamic and regulated knowledge networks, and generate collective intelligence that creates value.

Microsoft Viva provides an employee experience platform that combines knowledge, communication, learning, resources and insights. Viva helps you foster a culture that empowers people and teams to do their best from anywhere. Microsoft Viva Topics allows people to put their knowledge to use by using AI to uncover expertise in the apps that they use every day. Viva Topics organizes content automatically across apps and teams, and has built-in security features and compliance. Microsoft Viva Connections is coming to desktop in April. It gives everyone a personalized place to find relevant news, conversations and the tools they need. Create an inclusive corporate culture that gives everyone a voice. Microsoft Viva Learning will be available for public preview in April. It empowers individuals to improve themselves through employee training, which is natural and non-disruptive. Encourage a culture that encourages growth and helps people reach their full potential.