Alternatives to Optoro

ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.

Return Prime is the best returns app. It allows you to manage all of your returns, exchanges and refunds from one place. It allows customers to request a return or exchange on their own. This will help you reduce support queries and build trust. You can instantly send return labels to your customers via email and refund them via gift card, discount code or to their cards. The app has been rated 5 stars by the App Store and is trusted by thousands upon thousands of merchants around the world. Customer support is a key element of any app. This can be easily verified by our reviews. Take a look at our reviews and you will find that we can solve all your exchange and returns problems in no time. Live chat is available to receive instant answers and solutions.

Introducing Kentro – a modern ERP solution crafted for the digital age of E-Commerce. Unlike traditional, cumbersome ERPs like NetSuite or SAP, Kentro offers an intuitive, powerful platform at a fraction of the cost. Manage everything from real-time inventory and multi-channel orders to supply-chain dynamics and accounting automation with ease. Kentro seamlessly connects with over 100 external tools and 5000+ zaps, eliminating disconnected processes and reducing manual work. Our suite includes a multi-purpose online store, drop-ship automation, product catalog management, and a rules engine for workflow automation. Plus, a dedicated vendor dashboard and robust API integration make Kentro the most efficient, user-friendly ERP for today's E-Commerce businesses.

Competera elevates retailers’ profitability and fosters customer loyalty by utilizing AI to establish optimal, customer-centric pricing in real time. Our integrated platform combines both Competitive Data and the Pricing Platform to meet all your pricing needs seamlessly. • Competitive Data supplies high-quality, real-time market intelligence with a 98% Service Level Agreement (SLA), granting a full 360-degree view of the market. This enables retailers to detect market trends and fine-tune their pricing strategies confidently. • Pricing Platform employs Contextual AI alongside more than 20 demand drivers to offer real-time pricing optimization across your entire product range and sales channels. This allows retailers to make data-driven decisions with 95% accuracy, boost basket values, and realize up to a 6% increase in gross margin. Our platform significantly decreases the workload of pricing teams by up to 70%, allowing your team to focus more on strategic initiatives that drive growth. The investment for our solution is tailored based on the number of SKUs under management, the scope of deployment, and the specific product setup to fit your unique business needs.

The software suite XPLN is one of the leading solutions for collecting current market data, e-commerce price optimization and comprehensive services in the field of Digital Shelf Analytics. A strong focus on technology, innovation and proximity to the customer enable us to deliver higher quality data to our customers and help them grow their business through valuable insights and confident decisions about offers and positioning. Many well-known retailers and brands trust in us. XPLN allows enterprises to import product or pricing data and automatically collect market prices from multiple online sources. Administrators can use the dashboard to track online ratings, stock levels, prices, marketplace ranking, and other metrics on a centralized platform. It also lets the clients define product repricing strategies based on configured rules, utilize the price monitoring engine to determine required changes, and manually or automatically adjust prices in the database. XPLN further enables organizations to analyze competitors' product ranges or catalogs for available colors, sizes, variants, or prices. Brand manufacturers can detect unauthorized sellers and determine differences between RRP and selling prices.

Sorted is a data-driven, agile delivery platform that powers checkouts, carrier management, and post-purchase tracking all around the globe. Sorted partners with some of the most prominent global carriers and customer-obsessed brands to make the delivery experience a joy for everyone who touches it.

One-click suggestions encourage exchanges over refunds. Customers save an average 20% in their first year and are guaranteed 10%. Customers love in-person returns and they increase their lifetime value. Reverse logistics that is eco-friendly saves money and increases your value. Intelligent returns software suggests exchanges to increase sales. Shoppers have the option to return their items in any way they choose--at one of our 700+ Return Bars, in your store, or by mail. With bulk shipping and efficient processing at our hubs, you can expect dramatically lower reverse logistics costs. Traditional reverse logistics is expensive. They can save 20% by accepting exchanges and returns in-person and shipping aggregated items in bulk. Three quarters of online shoppers consider returns the most difficult part of shopping online. 87% have said they will not shop with them again after having had to return items. Happy Returns customers find that their most valuable customers shop and return to them.

Feedbackly is an all-in-one customer experience measurement and analytics platform. It allows you to automate the analysis and optimization of your entire Customer journey with behavioral targeting and intelligent automation. Feedbackly allows you to collect customer feedback from any channel, analyze it all, and then let smart integrations take care of your feedback. Feedbackly is the only CXM platform that allows you to measure Emotional Value Index (EVI®.) This gives insight into how customers' emotions affect revenue and churn throughout your customer journey. Our mission is to make companies happy. We ensure that our customers are happy. More than 95% of our customers remain with us. Feedbackly offers all the tools, methods and training necessary to attract and retain more customers with a better customer experience.

ServiceManager is a cloud-based service management platform that can be configured for any business that manages after-sales service or repair of products in any industry. It offers a flexible workflow management system and powerful reporting tools. ServiceManager can be used as a point solution, or to support end-to–end returns, service, and repair. The platform allows seamless workflow and reporting across all service organizations.

12Return is the most trusted cloud-based solution to product returns management in a circular and customer-centric economy. The 12Return platform and ecosystem provide an all-in-1 returns management service for retail brands in cross-border commerce. Prepared for global returns 12Return was designed with global returns as its core. 12Return is the single returns platform for your global Direct to Consumer business. There is no one-size-fits all You have full access to your account settings. You can set up return policies, return motives, emails, carriers, logistics routes and many other things. Multilingual customer interface All customer-facing items, including emails, return reasons, documents, and the return portal can be set up in nine languages. It works with all systems 12Return is compatible with popular systems such as Shopify. This is not all. Our API suite gives you the flexibility to work with any system within your supply chain.

Engaging post-purchase order tracking, messaging and returns experiences will build loyalty. Narvar can help you, no matter if you are a new direct-to-consumer brand, or a multinational powerhouse. To increase conversion, you can set clear delivery expectations using predictive delivery dates. To increase consumer engagement and generate incremental revenue, deliver contextual, on-brand order tracking experiences. Multi-channel, on-brand messaging designed to drive engagement will make every moment count in the consumer's journey. You can provide returns experiences that are unparalleled in convenience for consumers while reducing costs and capturing revenue. We have offices across North America, Europe and Asia Pacific to serve our global retailers. Our headquarters is located in San Francisco Bay Area. Set clear delivery expectations prior to purchase to build confidence and increase revenue.

Returns management solutions are available for brands and retailers. RWMS provides all the features of a traditional WMS, plus additional features that are specific to returns management. These include inspecting, data wiping and refurbishing. Our connected suite software-enabled return management solutions guide products seamlessly from their point of return to their successful resale.

Increase revenue from returns with an intuitive customer journey. This will automatically enable the right decision for every return. Blue Yonder’s self-service returns initiating offers customers an easy and convenient way to initiate digital returns, wherever they may be. Blue Yonder Returns Orchestration provides you with the data and tools needed to automate intelligent return decisions. Blue Yonder Returns Processing allows you to manage returns quickly and efficiently in stores and warehouses. Customers will appreciate a convenient return process that offers a more personalized service, timely communication, and faster refunds. Automated rules can be used to ensure that returns are managed and sent in the most efficient manner to reduce costs and improve sustainability. Data collection and analysis throughout the returns process will provide insights into customer behavior, return reasons and enable better business decisions.

Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.

The return process has become unmanageable in B2B wholesale distribution and manufacturing organizations. Shipping documents are clogged, so give your shipping and reception teams real-time updates on the number of returns expected each day. Customers can return items on your website, in your app, or by clicking a link that you provide. Real-time integrations provide accurate pricing and historical data on purchase orders. The RMA will be created in your ERP using business logic that will apply accurate warehouse returns, shipping costs, and restocking charges. The portal will give your customers, warehouse staff, and customer service teams real-time updates about the return status. The seamless process and status updates are appreciated by your customer.

Shopify Returns, done right. Redesign your store's post-purchase workflow using Shopify Returns. We are proud to partner with Shopify's most innovative brands. Shoppers can return their items with no hassle. You'll also benefit from time-saving automation and advanced analytics for your operations and customer success teams. Your shoppers will be able to return their items with ease and consistency, allowing them to retain customers. Our solution integrates with your existing policies and workflows to give you full control, visibility, and time-saving automation over your returns process. You can use the insights from returns data to improve marketing and products, and ultimately increase customer lifetime value.

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

Aspen helps retailers improve their ability to serve customers through multiple channels. It's easier than ever to provide a personalized experience for your customers. Retailers can now offer best-in-class customer service and ensure that their operations run smoothly. With a custom branded returns portal, you can keep your brand consistent across all devices. Make reverse logistics deliver faster results. Customers can complete the purchase experience loop with an in-line exchange. Aspen makes it easy for customers to exchange reasonable returns without losing revenue. Your customers will have a consistent brand experience by offering the option to return products at their store. Increase in-store sales by providing intelligence to the store about customers and the products they are most likely to return.

yayloh is a return management platform for fashion brands. It was founded with the aim of fixing the biggest pain of the online shopping journey, both for customers and retailers: returns. yayloh makes it easy for customers and retailers to manage their post-purchase journeys digitally. The result is simplified processes, empowered customer service agents, and fewer returns. The platform can be connected to CMS' REST API to allow seamless integration. The solution can handle large transaction volumes and is easy to implement.

This tool was created to provide investors and corporate decision-makers with a daily view of how consumers behave. We analyze millions of anonymous U.S. shoppers' purchases every day to give investors and corporate decision makers a clear and accurate picture of any consumer company. We have created a self-service platform that allows for real-time exploration and daily tracking. You are the expert in your field. Our dashboard supports both your current analyses and your unanticipated queries. Compare your competitors by breaking down performance by channel or location. The daily metrics can be used to make quarterly predictions. Track the lifetime value and explore where customers shop to find out where they go when they churn.

EcoReturns by Saara enables eCommerce businesses to reduce returns by an average of 30% using AI-ML-powered technology. With features such as returns analytics dashboard, incentive engine, risk assessment, and more sellers get to make data-driven decisions to reduce returns and drive the bottom line. EcoReturns lets sellers reduce their carbon footprint by focusing on returns prevention rather than returns management alone. What do you get? -Improved order quality -A reduced return rate -Enhanced customer experience with a fully branded portal -Actionable insights from returns analytics -Revenue protection through intelligent exchange options and an incentive engine -Ease to meet sustainability goals

We offer personalized return solutions to your customers through our intelligent returns platform, our global carrier network and our unmatched customer service. We help retailers to save the sale, boost retention and loyalty, and improve visibility with meaningful data insights. ZigZag's eco-friendly returns will help you save money and make a difference. They reduce carbon emissions and waste paper. ZigZag allows you to reclaim your profits. Returns can be a drain on your profit margins. Our fast service and easy introduction of paid returns will get your products back in the market quickly. ZigZag will maximise your revenue and reduce your costs.

Our proprietary technology platform enables modern businesses to enter the data-driven era by aggregating billions of data points from all over the Web and providing easily consumable and actionable intelligence.

Companies from many industries can use zenloop to collect, group, and analyze customer feedback received through different channels. The experience management platform automatically generates tailored and individual strategies to retain customers who are satisfied and to win back churning ones after analysing the feedback. zenloop helps companies identify growth drivers and pitfalls in their customer journey and turn satisfied customers into brand advocates and minimize revenue loss from churning clients.

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.

The complete solution to online returns You will find everything you need to make your online returns seamless from start to finish. Customers will enjoy a seamless return experience that automates the refund and return process so that your team can concentrate on more important work. Customers can exchange the size or color of their returned items for the correct size. Your customers can exchange for the correct size or color from your in-stock inventory. We will pay for the exchange so they can get the right item, before returning the wrong one. Your customers will be able to track their order and return status with real-time updates via SMS and SMS alerts. This will make it easier for them and reduce WISMO support calls. Customer satisfaction can be measured and feedback collected to improve the customer experience. Returnly tracks how satisfied customers are about your return experience and, more importantly, the feedback that explains why.

WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users. Summary of Features: Notifications proactive about delivery status Tracking Packages RMA & Returns Store Locator with complete SEO schemas and Social Integration Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity Based on historical processing and delivery, the Delivery Estimate Algorithm Survey on Customer Satisfaction Score and Net Promoter Score Analytics & Statistics for data-driven decisions Branded Tracking Page to provide a premium self-service tracking experience Integrations Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup Shopify - Complete integration with Order Tracking and Returns BigCommerce - Integration from Zapier App Order Tracking Celigo - Netsuite – Full integration via Celigo

ReturnBear optimizes the entire lifecycle of international ecommerce returns, from pixels to parcels. Reduce logistics costs while providing a localized experience for customers. Shipping costs across borders are high. Return fraud erodes your profits. Inefficient return processes stifle future sales. Your customers want more convenient and cheaper return options. Long refund times frustrate customers and can risk their loyalty. The customer experience is crucial to the growth of your brand. Our software is installed at local drop-off points, hubs and networks to allow you to. Verify returns to receive risk-free refunds. Recover inventory faster and deliver it to your local customers. Reduce shipping costs by consolidating returns locally. Drop-off and mail in solutions that don't require labels or packaging can be used to meet your customers wherever they are. Allow for fast refunds, exchanges and store credit to customers without having to wait for international shipping.

A platform for exchange-first returns that increases LTV, reduces waste and provides a seamless experience after purchase. Customize a self-service portal that allows customers to easily request exchanges and returns. Customize your return policy and notifications to meet your needs and create a seamless experience after purchase. Gain actionable insights that will improve your return workflows and encourage more exchanges. Your returns and exchanges hold the key. The key to retaining revenue and maximising it is by optimizing these processes. ReturnGO is AI-driven, flexible, and smart. ReturnGO allows you to reduce refunds, waste and logistics costs. Give your customers the option to "shop immediately" and receive instant store credit, instead of waiting on a refund. Integrate with shipping services worldwide to simplify return shipping.

We believe that returns can be simpler for customers, more profitable and better for the environment, regardless of whether they shop online or in-store. Inmar Intelligence offers customers an easy and convenient return experience. This is possible through our agreement with Happy Returns online exchanges solution (ORES). With 2,700 locations within 5 minutes of 71% of Americans, it's easy to get there. Your business receives shipping and transportation discounts, value-based returns processing to maximize recovery and new, actionable insights to help you manage your business. Inmar Intelligence's proprietary platform is built on over 40 years of experience in retail returns management. You can use it in your own facilities or in ours. Online returns can be made easy and convenient for customers. Value-based return routing, which starts at the point where you return, can improve recovery.

Automate returns Automate returns and get your team's time back. Shopify brands can automate the entire return process with Loop. This includes exchanges. A return does not have to be a refund. Make it easy for your customer to return the wrong product. Loop offers four ways to return products: exchange, shop online, store credit, refund, and shop now. Imagine a customer needing to email you or complete paperwork to make a purchase. Why would they have to do it again? We have a better way. There are many other things for your team to worry about than returns. Loop cuts down on the time it takes to process a return and integrates with your Shopify workflow.

Make returns an asset and not a liability. Return more inventory to stock faster. Improve customer service by identifying high-priority return items. Visibility into fraud, defects in quality, and much more. Two Boxes is easy to integrate and you can start working with it the day after you sign. Process returns can be up to two times faster. Digitize the SOPs of your brands to reduce training time and increase visibility. Track 100% of data to increase revenue and execute. Charge for value added services accurately. Two Boxes will digitize and integrate your SOPs with your 3PL team or warehouse, as well as train your staff on our return-processing software. Get visibility on return performance. Two Boxes integrates into your brand's returns stack and shares real-time data at the return level. Two Boxes can be taught to your warehouse staff in a single day, allowing them to process returns from any of your brands.

You can monitor customer satisfaction and engagement metrics for 100% of your customers who interact with your shelf. Wayvee provides real-time monitoring of customer satisfaction and engagement for in-store retail. The Wayvee device analyzes emotional responses of customers in a private manner using proprietary AI algorithms and Radio Frequency wave technology. Wayvee does not use cameras or surveys, but it provides instant feedback. This allows retailers to respond instantly, improving the user experience and ultimately driving revenue growth. C-SAT data, along with other metrics, are available in real-time through a client dashboard. This dashboard integrates seamlessly into any database management system via Wayvee API. This reduces both the cost and time of measurement. Get comprehensive reports with C-SAT scores and engagement metrics.

Protect your profits and give each customer the experience that they deserve. Appriss engage gives retailers real-time security by leveraging AI and behavior-based recommendations to streamline returns, claims, or appeasements. Appriss Engage, unlike other solutions uses data from multiple channels to make accurate recommendations on returns and claims. Appriss Retail protects the transaction from fraud and abuse wherever a consumer interacts with a retailer. Appriss engage provides real-time suggestions to approve, warn or deny returns. Engage reduces conflict in the store due to policy enforcement and bias. It protects against fraud and abuse, while providing the best experience for good customers. Returners who are fraudulent or abusive may also contact a retailer's call center or website. All channels must be protected as part of a good fraud mitigation strategy.

After-sales is not a mere afterthought. ParcelPanel's post-purchase solution will reduce your after-sales cost while keeping your customers happy and driving revenue conversion. Our products are robust, but not overwhelming. Choose the product that best suits your business to grow your brand. Deliver engaging brand tracking experiences to reduce WISMO, foster customer loyalty and drive sales. Deliver a hassle-free exchange and return experience to minimize loss, reduce friction and retain revenue. Deliver top-tier shipping services to boost customer satisfaction and boost profits. ParcelPanel integrates seamlessly with other top-tier apps and platforms to meet your customized needs. ParcelPanel empowers you in just a few moments, without the need for complex operations or coding.

All the things you should do, but in one platform. No more managing multiple apps which don't work well together. See the power of a single platform by purchasing a set of premium products. Redo returns allows brands to provide a premium service for their customers while not affecting your bottom line. Reduce costs, simplify operations, and reduce manual errors. Redo allows you to provide a premium customer experience, whether you offer free returns or not. Redo's flexible return engine lets you fit any return policy in to the flows. Customize your customer experience based on the customer. Implement smart flows and encourage exchanges and store credits. Return coverage gives customers peace of mind. Redo will cover the return label when customers opt-in. Our exchange-first approach ensures that your customers won't have any trouble finding a variant of an item or a whole new one from your store.

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

involve.ai is a platform that uses no code to unify all fragmented customer data into an early warning dashboard. Scale quickly without the need for dozens of data analysts or CSMs. Unify all fragmented data to gain complete visibility of customers and scale your customer experience. You can get personalized recommendations for actions across the entire customer journey so you know which customers to prioritize each day and how to be proactive. Sentiment analysis provides accurate customer health information that can help you identify churn risks and upsell/cross-sell opportunities before they occur. Historical data analysis can be used to recommend Segmentation or Benchmarking in order to identify the leading indicators.

CustomerGauge helps B2B businesses leverage customer feedback and behaviors to align business initiatives and improve account retention. It also helps increase revenue growth through up-sells and cross-sells. CustomerGauge Account Experience™, a platform that allows B2B companies monitor account engagement and collect feedback from key stakeholders. It also allows them to segment real-time results into custom dashboards and map feedback to changes to NPS score and revenue. Users can track engagement through custom and native integrations. This includes how often key stakeholders answer customer survey questions, submit support tickets and open marketing emails. The CustomerGauge Account Expert™ platform also has the ability to set KPI targets to close the feedback loop, identify accounts at high risk of churning and forecast the revenue impact from changes in NPS score. Get a demo today.

Upzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement.

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.

All-in-one shipping platform designed for e-commerce. We help +15,000 ecommerce businesses save time and effort on the most frustrating part of their business: shipping. Get connected to your favorite carriers and ship internationally. Get flexible. Offer shipping options from the best carriers around the world to sell more. You can ship faster. Create a custom workflow that allows you to pick, pack and print shipping labels quickly. Your brand. Your customers will be delighted by fully branded tracking pages and emails. Take control of returns. You can manage the customer experience by having complete control over the return process. We work with the big boys. Your business is unique. We have built relationships and integrations with the top e-commerce platforms around the world and shipping carriers so that you can create the perfect combination for you store. You're in good company. Sendcloud is used by e-commerce businesses of all sizes to automate their shipping processes to scale and go global.

Platform for customer intelligence data that helps brands analyze user behavior across multiple channels. Analyze data quickly and accurately. AI and ML solutions can help you identify customer behavior patterns to make informed decisions. B2Metric integrates with a wide range of sources, including databases that you use most often. Optimize your retention strategy by predicting churn in customers and taking preventive action accordingly. To enable targeted marketing, categorize customers based on their characteristics, behaviors, and preferences. Optimize marketing strategies by leveraging data-driven insights. This will improve performance, target, personalization and budget. Optimizing touchpoints and tailoring your marketing efforts will help you provide unique customer experiences. AI-based marketing analytics to reduce user churn and increase growth. Advanced ML algorithms can identify customers at risk of churning and develop proactive retention strategy.

Capillary Loyalty+ helps brands retain their best customers through highly contextualized, personalized rewards. The omnichannel platform supports both behavioral and transactional activities across multiple channels. A personalized loyalty program software can increase repeat sales. Your brand's following will grow. With an omnichannel loyalty program, you can reward your customers for their behavior. Capillary Loyalty Software allows brands to retain their top customers by rewarding them with highly contextualized, personalized rewards. The omnichannel platform supports transactional and behavioral activities across multiple channels, including mobile sites, eCommerce, and apps. Loyalty+ offers customized reporting and visual dashboards that allow you to analyze your customer base's health, identify customers at risk of churn, as well as a single view of customer purchase patterns.

Simplify return management with Returbo! Customers can effortlessly self-register returns, exchanges, and complaints in just a few clicks using the digital return form. A return shipping slip is sent directly to their email or SMS with a QR code—no printing required. Embed the form into your website and tailor the return reasons and post-purchase workflow to match your business needs. Automate the entire process, so you only need to approve or reject returns while everything else runs seamlessly in the background.

Our product helps companies increase engagement and retention by integrating gamification mechanisms into online experiences. This motivates target audience to take actions that are in line with business goals. We offer a fully customizable, scalable gamification solution. Or we can take an existing customer or fan engagement platform, loyalty program, enterprise software, or other software and make it fun and rewarding by gamifying it. Gamification is used today to reduce churn, motivate engagement, and loyalty. Activate the global fan network. Listen to the voice of millennials, and the younger generation. Establish meaningful relationships. Show sponsors ROI. All in one platform Understand your audience. Use static data to trigger desired actions. Create genuine conversations about your brand. Make purchases exciting and urgent. Increase loyalty

The Arrive Platform allows you to efficiently manage your non-new returns, and generate revenue by launching resale. We manage your non-saleable returns by identifying them, refurbishing them, grading them, and managing the order fulfillment. We help you to earn more revenue, convert customers and launch a sustainable business channel. We operate a secondary 3PL network that is ready to ingest your products, refurbish them, grade them, list them and fulfill their orders. We create a resale site that is completely branded and linked to your mainline ecommerce website. We will provide you with an experienced team of experts to monitor and support the growth of your resale channels. We provide you with quantitative and qualitative insights to help you strategically scale your resale channels.

Hafback is a software that manages consumer returns and a marketplace for returns that is specifically designed for ecommerce merchants. This allows you to accept consumer-initiated returns and instantly list them on our marketplace. You can also facilitate peer-to-peer shipping from the marketplace buyer and the returner. This eliminates the need to ship ecommerce returns directly to your warehouse, reducing the environmental and cost impact.

Ecommerce Marketplace and Dropshipping Platform Powering companies to leverage the marketplace and dropshipping model with next-generation composable technology. The Onport Platform empowers the Marketplace & Dropshipping models to thrive through connectivity with future-proof automation, allowing Retailers, Brands and pure Marketplaces to create, set up, launch, and scale their online business. It allows companies with ecommerce multi-vendor operations to grow faster by increasing efficiencies and automating complex workflows with next-generation composable technology. It uses a modular approach to leverage pre-existing infrastructure to facilitate faster product development without limitations. It was designed to streamline the key areas of backend marketplace operations and tackle the most common pain points of any ecommerce business - handle added complexity without disruptions, software limitations to build the integrations needed, and lack of technical agility.

High-quality returns are offered by the fastest-growing merchants. Returnista is a returns management platform that will help you maximize your returns process. E-commerce is changing. Companies that win ensure a positive customer experience at all touch points of the customer journey. Companies that don't do this are behind. Real-time information about all your returns across Europe. You can see where a return is located at any given moment. Customers will appreciate the ability to communicate with them in real-time. This will reduce customer queries. You can reduce the number returns from your web shop by encouraging exchanges during the return process. This will result in higher turnover and more loyal customers. You can get insight into the customer's return behavior by collecting data. This data, down to the SKU level, can help you optimize your offering.